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Kyona Obhur - كيونا ابحر

Jeddah , Abhur Al Junoobiyah District, Al Hasan Ibn Muslim Street (Show on Map)

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1 room2 guests 1 room, 2 guests

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Summary of reviewsKyona Obhur - كيونا ابحر has garnered numerous positive reviews, primarily highlighting its prime location, spacious accommodations, commendable cleanliness and the efforts of a courteous staff. The hotel is notably situated in the northern part of Jeddah, offering a serene and peaceful environment away from city noise with easy access to local amenities and tourist attractions. Its proximity to the beach, airport and sports city further adds to its appeal for both relaxation and convenience.

The accommodations, encompassing villas and apartments, are highly praised for their spaciousness and elegant design, making them ideal for families. Each villa features en-suite bathrooms for every bedroom, along with large living spaces and multiple floors. Amenities such as smart screens in living rooms and a choice of pillow types cater to varied guest preferences. However, issues with cleanliness, maintenance and occasional pest problems indicate a need for improved housekeeping and upkeep.

Kyona Obhur's emphasis on cleanliness extends to public areas, reception facilities and swimming pools, contributing to the overall pleasant experience. The staff is frequently commended for being friendly, helpful and professional with notable mentions of employees like Abdulrahman, Ibrahim, Mr. Rajab, Ahoud and Mr. Abdulaziz for their exemplary service. Nonetheless, some inconsistencies in staff behavior and hospitality do arise, emphasizing the need for more uniform service quality.

Despite general satisfaction with the hotel’s cleanliness, occasional lapses in room and facility maintenance upon arrival suggest areas for enhancement. Similarly, the pool area, while appreciated for its features, requires better maintenance and water cleanliness to meet guest expectations. The irregular water temperature and cleanliness issues in the pools have been commonly reported.

Additionally, the wifi service at Kyona Obhur has room for improvement. The connection is frequently described as slow and unstable, affecting the guests' ability to work or stay connected during their visit.

In summary, Kyona Obhur - كيونا ابحر stands out for its strategic location, spacious and beautifully designed accommodations and commendable service from key staff members. While there are areas needing attention—particularly in housekeeping, maintenance, wifi reliability and pool cleanliness—the overall experience remains positive for many guests.
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Categories

Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Hotel with Swimming Pool

Indoor Pool Outdoor Pool

Hotel with Parking

Accessible Hotel

Hotel with Outdoor Pool

Hotel with Indoor Pool

Room Types

One-Bedroom Apartment This apartment features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. Guests can make meals in the fully equipped kitchen that has a stovetop, a refrigerator and a microwave. The air-conditioned apartment features a flat-screen TV with satellite channels, a washing machine, soundproof walls, a tea and coffee maker as well as city views. The unit has 1 bed.

Two-Bedroom Villa Featuring a private entrance, this air-conditioned villa consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and a bidet. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, an oven and a microwave. The villa provides a flat-screen TV with satellite channels, a washing machine, soundproof walls, a tea and coffee maker as well as city views. The unit offers 3 beds.

About Kyona Obhur - كيونا ابحر

License: 10010659

Guest Reviews

Location

Kyona Obhur - كيونا ابحر is renowned for its outstanding location in the northern part of Jeddah, close to the sea and away from the city's noise. This peaceful and tranquil setting is one of its biggest draws, offering guests a serene environment perfect for relaxation. Many reviewers praised its proximity to local services, restaurants and cafes, as well as easy access to the beach and other tourist attractions like Dream Marina.

The strategic location near the airport and sports city adds to its appeal, particularly for travelers looking for convenience. Guests appreciate the hotel's beauty, elegant design and the spaciousness of the rooms, making it a great choice for families. Despite receiving some feedback about it being somewhat remote, the hotel's location remains a highlight, complimented by its calm atmosphere, great views and good service.

Rooms

Kyona Obhur hotel offers a range of accommodations that are notably spacious and well-sized, particularly the villas and apartments. The design of the villas is appreciated for its beauty and functionality with each bedroom featuring an en-suite bathroom. The large living spaces and multiple floors in the villas make them suitable for families. Many guests are pleased with the ample space, good air conditioning and clean, new bed linens and towels.

Certain rooms include additional amenities like a living room with a smart screen, though televisions are missing in some bedrooms. The bedrooms are equipped with two types of pillows—hard and soft—catering to various preferences, but the comfort of these pillows appears to be hit-or-miss.

However, there are recurring issues with cleanliness and maintenance across the property. Reports of flies, smoke odors, cockroaches and bad smells from drains and furniture indicate a need for better housekeeping and pest control. Some rooms have damaged facilities, such as broken refrigerators, leaking air conditioners and shelves that can't be used. A response to requests for additional amenities like toiletries and towels is generally prompt, though these essentials are not always initially provided.

Moreover, some guests have faced safety concerns with issues like window doors that don't lock. Overall, the large and elegantly designed accommodations could offer a pleasant stay if the hotel addresses the significant maintenance and cleanliness challenges consistently reported by guests.

Cleanliness

Kyona Obhur, an eye-catching and modern resort, is often praised for its clean and organized environment, remarkable attention to cleanliness and upscale furniture. Visitors frequently highlight the cleanliness of the public areas, reception facilities and swimming pools, making the experience much more pleasant. Guests commend the friendly and helpful staff, particularly noting exemplary service from staff members like Abdulrahman and Ibrahim. Comfortable, clean rooms with new furniture significantly add to the overall positive experience, alongside the resort's calm and peaceful atmosphere.

Despite these positives, some reviews indicate consistent issues with the cleanliness of bathrooms and the need for more frequent cleaning services. Certain areas like carpets and couches, along with kitchen facilities, may not always meet guests' expectations for cleanliness. While the general feedback suggests that cleanliness is above average, there are occasional reports of rooms and facilities being found in a less-than-ideal state upon arrival. The necessity to request essentials such as towels further indicates areas for improvement in housekeeping services.

In conclusion, Kyona Obhur stands out for its general cleanliness and high-quality amenities, although it could benefit from more regular and thorough cleaning routines to meet the highest standards across all its facilities.

Staff

The guest reviews of Kyona Obhur offer a mixed perspective on the hotel's staff, particularly focusing on the reception team. A considerable number of guests found the reception staff to be very friendly, polite and helpful with many reviewers specifically praising certain employees, such as Mr. Rajab, employee Ahoud and Mr. Abdulaziz, for their excellent service and professionalism. Notable mentions were made of the staff's high morals and respect and many guests appreciated their prompt responses and accommodating nature. The security staff and maintenance team were also noted for their politeness.

However, some guests experienced inconsistencies, reporting issues with the unprofessional behavior of certain receptionists and poor hospitality. There were instances of the staff being unresponsive to complaints and displaying rude attitudes. Furthermore, a few reviews pointed to a lack of warmth in their interactions with the staff and dissatisfaction with the reception services at various points.

Despite these mixed responses, there is a clear appreciation for the staff's efforts to maintain cleanliness and provide cooperative and respectful customer service overall. While the reviews indicate room for improvement in some areas, many guests enjoyed their positive interactions with the reception team and highlighted the helpfulness of specific employees.

Wi-Fi

Kyona Obhur offers a generally comfortable stay, though guest feedback indicates some challenges with the wifi. Visitors have noted that the internet connection tends to be slow, which may pose difficulties for those needing to complete work. There have been multiple mentions of an unstable and weak connection with some guests stating that the wifi did not work at all during their stay. Despite these concerns, the cleanliness of the apartments has received positive comments. However, potential improvements in the wifi infrastructure could significantly enhance the overall guest experience.

Pool

The pool area at Kyona Obhur has received mixed reviews from guests. While some visitors appreciated the presence of nice swimming pools and highlighted the children's pool, many pointed out significant issues regarding cleanliness and maintenance. Complaints about the pool water being dirty and not clear were common with some guests noting that their children were affected by the pool's condition. Additionally, the water temperature was mentioned as being cold, which was not ideal for comfortable swimming. Overall, while there are positive aspects about having multiple pools, the hotel clearly needs to address maintenance and cleanliness to improve the guest experience.

Yes, Kyona Obhur - كيونا ابحر has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.

No, a spa isn't available at Kyona Obhur - كيونا ابحر.

No, Kyona Obhur - كيونا ابحر doesn't allow dogs.

Yes, parking facilities are available at Kyona Obhur - كيونا ابحر.

No, Kyona Obhur - كيونا ابحر doesn't have a gym.

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