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Merkure Jeddah Al Hamraa Hotel

Jeddah , 2718 شارع الاسكندرية, حي الحمراء (Show on Map)

7.6

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsMerkure Jeddah Al Hamraa Hotel in Jeddah receives notable praise, primarily for its strategic location that offers guests easy access to the Jeddah Corniche and a variety of local amenities such as parks and restaurants. The hotel's staff, especially those in reception, are widely commended for their hospitality, with several personnel mentioned by name for their welcoming and professional demeanor, contributing significantly to the guests' positive experiences.

Breakfast at the hotel is generally appreciated for its delicious options and pleasant dining environment, although there are suggestions for expanding the variety to better meet guests' expectations. The rooms are recognized for their spaciousness and cleanliness, offering comfortable beds that contribute to a restful stay. Nevertheless, some guests have pointed out the need for room renovations and improved maintenance, noting issues such as outdated furniture and occasional signs of wear.

Despite some areas needing enhancement, such as Wi-Fi connectivity and parking facilities, the hotel maintains a clean and well-organized environment. The positive impression of the staff and the hotel's advantageous location make it a solid choice for travelers seeking convenience and a comfortable stay. Overall, Merkure Jeddah Al Hamraa Hotel succeeds in providing a satisfactory lodging experience, especially due to its dedicated staff and prime placement within Jeddah's scenic and lively regions.
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Categories

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Outdoor Pool

Business Hotel

Hotel with Parking

Hotel with Gym

Small Hotel

4-Star Hotel

Hotel with Outdoor Pool

Room Types

Superior King Room The spacious double room features air conditioning, a tea and coffee maker, a wardrobe, a flat-screen TV, as well as city views. The unit has 1 bed.

Superior Twin Room The spacious twin room provides air conditioning, a tea and coffee maker, a wardrobe, a flat-screen TV, as well as city views. The unit offers 2 beds.

Junior Suite The suite offers air conditioning, a tea and coffee maker, a wardrobe, a flat-screen TV, as well as city views. The unit offers 2 beds.

Three-Bedroom Suite This suite features a hot tub. This spacious suite features 1 living room, 3 separate bedrooms and 3 bathrooms with a walk-in shower and free toiletries. This suite has air conditioning, a tea and coffee maker, a flat-screen TV and an outdoor dining area. The unit has 6 beds.

Two-Bedroom Suite This spacious suite comes with 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. This suite has air conditioning, a tea and coffee maker, a flat-screen TV and an outdoor dining area. The unit has 3 beds.

Two-Bedroom Suite The spacious air-conditioned suite provides a flat-screen TV, a tea and coffee maker, a dining area, a wardrobe as well as city views. The unit offers 4 beds.

About Merkure Jeddah Al Hamraa Hotel

License: 10001605

Guest Reviews

7.6

Good

Location

Merkure Jeddah Al Hamraa Hotel is consistently praised for its prime location in Jeddah, making it an ideal choice for visitors who value convenience and accessibility. Many reviews highlight its proximity to the Jeddah Corniche, offering easy access to leisurely strolls along the sea and various local attractions. The hotel's surroundings are noted for their cleanliness, and guests appreciate the nearby amenities, including parks and a diverse selection of restaurants. Visitors also benefit from services such as free parking, while many emphasize the helpful and respectful staff who enhance the overall experience. Although there are mentions of the hotel being a bit far from the city center and slightly dated, the general sentiment remains positive due to the hotel's strategic placement and the comforts it offers. Overall, this hotel stands out for being a practical option for travelers looking to stay near the scenic and lively parts of Jeddah without getting caught up in the busier districts.

Breakfast

Merkure Jeddah Al Hamraa Hotel offers a breakfast experience that has garnered mixed feedback. On the positive side, guests have praised the breakfast as being good, very delicious, and amazing, with mentions of a diverse selection that caters to various tastes. Some guests appreciate the availability of a good breakfast, noting the spacious and comfortable environment that complements their dining experience.

Yet, there is room for improvement. Several guests feel that the breakfast options are limited and repeat often, leading to an overall sense of modesty in offerings that might not align with the expectations for a 4-star hotel. During Ramadan, some guests mentioned that certain breakfast options were not available, which has led to dissatisfaction. Though there are occasional delightful elements like a wonderful Umali, the breakfast buffet frequently seems overcrowded and inadequate in variety and service, prompting requests for enhancements.

Despite the varying opinions on breakfast, the hotel ensures a pleasant overall stay with clean surroundings and the possibility of room service dining. While the breakfast at Merkure Jeddah Al Hamraa Hotel is appreciated by many, it also presents an opportunity for refining and expanding its range to better satisfy guests' diverse preferences.

Rooms

Merkure Jeddah Al Hamraa Hotel features rooms that evoke a mix of experiences. On the positive side, many guests appreciate the spaciousness and cleanliness, noting that the rooms often offer good value for money. Comfortable, large beds and a nice combination of equipped amenities contribute to a relaxing stay. Additionally, several visitors highlight the appeal of rooms with ample space, clean bedding, and a satisfactory living room area. Many appreciate not encountering unpleasant odors, and some rooms are praised for having cozy atmospheres with effective air conditioning.

However, the hotel's rooms also face criticism. The hotel itself is described as old and in need of renovation, with some rooms featuring outdated carpets and furniture. Issues with facilities are frequent, including leaking bathrooms and occasionally non-functional air conditioning. Some rooms suffer from cigarette smoke smells and insect presence, while others feel cramped or comparably smaller than advertised online. Maintenance and housekeeping could be improved as reports indicate inconsistent room cleaning services. Despite these drawbacks, the hotel benefits from its excellent location, being well-situated for guests looking to explore the area.

Beds

The beds at the Merkure Jeddah Al Hamraa Hotel are appreciated for their comfort, providing guests with a relaxing experience. Many reviewers found the beds to be large and adequately comfortable, contributing positively to their stay. The comfort and cleanliness of the beds have been highlighted by several guests, often mentioning how much they enjoyed the comfortable pillows as well. These positive aspects of the beds stand out despite occasional concerns about their noise and some reviewers finding them uncomfortable. Overall, the beds offer a pleasant sleep experience for most guests, enhancing the hotel’s appeal as a comfortable accommodation choice.

Cleanliness

Merkure Jeddah Al Hamraa Hotel receives mixed reviews regarding cleanliness, with many positive aspects highlighted by guests. The hotel is generally described as clean and well-organized, with spacious rooms that are tidy and free from unpleasant odors. Guests appreciate the modern facilities and prime location, which enhances the overall experience. The breakfast is noted for its cleanliness and variety, providing a wonderful start to the day.

However, some areas show room for improvement. A few guests mention issues like cigarette smell in old rooms and odors in the corridors that could benefit from air fresheners. While there are mentions of dingy carpets and inconsistent room service cleanliness, the hotel staff are often praised for their professionalism and cooperative nature, ensuring a pleasant stay. The hotel does well in maintaining a clean and elegant environment, with good hospitality and quick service contributing to the positive experiences of many visitors.

Staff

Merkure Jeddah Al Hamraa Hotel has left a notable impression on its guests, especially regarding the dedication and friendliness of its staff. The majority of visitors have praised the hotel for its courteous and professional staff, particularly those at the reception, such as Mr. Riad and Muhamad Ali, who are noted for their helpful attitudes and respectful demeanors. Ahmad Jamal Alsaid and his partner are commended for their welcoming, caring, and consistently smiling presence.

The hotel's staff are frequently described as accommodating, cooperative, and more than excellent in their interactions with guests. A number of reviews emphasize the speed of response to requests and the overall positive attitude of the team, contributing to the hotel's reputation for customer-centric service.

However, despite these positives, there have been occasional concerns highlighted by guests, such as untrained staff, sporadic issues of unprofessionalism, and isolated cases of rudeness at reception. Nonetheless, the overall sentiment remains positive, with many guests expressing their gratitude for the warm and friendly reception they received throughout their stay.

The location of the hotel is also appreciated as ideal, complementing the hospitality of the staff, and adding to the reasons why many regard this hotel as a preferred place to stay in Jeddah.

Wi-Fi

The general feedback about the Wi-Fi at Merkure Jeddah Al Hamraa Hotel leans towards the need for improvement, with guests commonly expressing concerns. While it seems that Wi-Fi is available to guests, there are issues with weak and slow connections that often result in frequent disconnections. These connectivity challenges have occasionally extended to prolonged periods of unavailability, impacting the overall experience, particularly when trying to stream videos or complete tasks that require a stable internet connection. Such feedback suggests a significant area of development for the hotel to enhance the guest experience further.

Parking

Visitors to the Merkure Jeddah Al Hamraa Hotel have expressed mixed experiences regarding the hotel's parking facilities. While some guests noted that parking is available 24 hours and complimentary, many described the parking situation as challenging. The primary concern cited is the limited number of parking spaces, exacerbated by maintenance activities and closures. Furthermore, the existing parking area is described as cramped, making it difficult for larger vehicles. The atmosphere in the parking area is also noted to be less pleasant, with some reviews mentioning an unpleasant odor. The immediate vicinity of the hotel is frequently crowded, further complicating parking availability. Overall, while free parking is a positive aspect, the limited capacity and conditions of the hotel's parking facilities have been a point of frustration for guests.

Yes, Merkure Jeddah Al Hamraa Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Merkure Jeddah Al Hamraa Hotel.

No, Merkure Jeddah Al Hamraa Hotel doesn't allow dogs.

Yes, parking facilities are available at Merkure Jeddah Al Hamraa Hotel.

Yes, Merkure Jeddah Al Hamraa Hotel has a gym.

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