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Summary of reviewsSeafront Hotel Al Shatea receives high praise for its prime location in Jeddah, close to key attractions like the new Corniche, Red Sea Mall and various restaurants, cafes and markets. Guests appreciate its convenience for both leisure and business, emphasizing the tranquility and accessibility of the seaside area and its proximity to the airport. Cleanliness and friendly staff further enhance the experience.
The breakfast buffet is a highlight, offering a variety of tasty options and special gestures of hospitality like complementary Arab coffee and dates. Though some guests feel the breakfast could use more variety, its quality and presentation are often likened to a 5-star experience.
The hotel’s restaurant ambiance is appreciated, although guests desire expanded hours for lunch and dinner. The rooms are noted for their spaciousness, modern amenities, cleanliness and comfort. Minor issues like noise insulation and dated furniture do not overshadow the generally positive feedback on room quality.
Cleanliness is a strong suit with meticulous maintenance of both rooms and common areas. The staff, particularly at the reception, receive consistent commendations for their friendliness, professionalism and exceptional service, making guests feel welcome and well taken care of.
The hotel’s free Wi-Fi service sees mixed reviews, being extremely fast and stable for some, while weak and sporadic for others. The gym, though appreciated for its presence, is noted as requiring significant improvements and better maintenance.
Families find the hotel very accommodating with spacious rooms, baby cribs upon request and a friendly staff. Despite a simple children's playroom, the convenient location near attractions makes it a good choice for family stays.
Bed comfort is often praised, though some guests have issues with the condition of bed sheets and ventilation system positioning. Generally, the bedding contributes positively to guest experiences.
As a three-star hotel, Seafront Hotel Al Shatea offers great value, often exceeding expectations set for higher-rated hotels in terms of service, cleanliness and breakfast quality. However, updates to infrastructure and better maintenance could enhance its appeal further.
For business travelers, the hotel's professional staff, strategic location, clean rooms and amenities like a business lounge and free parking make it a commendable choice. However, there are noted challenges with parking and some coordination issues within the hotel’s team.
Overall, Seafront Hotel Al Shatea is highly recommended for its excellent location, cleanliness, friendly staff and good value for money with room for improvement in areas such as Wi-Fi consistency and gym facilities. Show more
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Categories
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
Room Types
Classic RoomOffering free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. This double room is air-conditioned and has a flat-screen TV with satellite channels, a private entrance, a wardrobe and a safe deposit box. The unit has 1 bed.
Superior RoomThe spacious double room offers air conditioning, a private entrance, as well as a private bathroom boasting a walk-in shower and a bath. The unit has 1 bed.
Deluxe RoomThe spacious twin/double room provides air conditioning, a private entrance, as well as a private bathroom featuring a walk-in shower and a bath. The twin/double room features carpeted floors, a seating area with a flat-screen TV with satellite channels, a wardrobe, a safe deposit box, as well as an electric kettle. The unit offers 1 bed.
Executive SuiteBoasting a private entrance, this air-conditioned suite includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. The suite offers a flat-screen TV with satellite channels, a seating area, a wardrobe, a safe deposit box as well as city views. The unit has 1 bed.
Family suite 2 bedroomsFeaturing a private entrance, this air-conditioned suite is comprised of 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower and a bath. The spacious suite offers a seating area, a wardrobe, a safe deposit box, an electric kettle, as well as a flat-screen TV with satellite channels. The unit offers 3 beds.
Two Bedroom Junior SuiteFeaturing a private entrance, this air-conditioned suite consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and a bath. The spacious suite provides a seating area, a wardrobe, a safe deposit box, an electric kettle and a flat-screen TV with satellite channels. The unit offers 3 beds.
Twin Room - Disability AccessOffering free toiletries, this twin room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. This wheelchair accessible twin room has air conditioning, a seating area with a flat-screen TV and a roll-in shower. The unit has 2 beds.
Panorama SuiteThe sauna is a top feature of this suite. Boasting a private entrance, this air-conditioned suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. The spacious suite features a flat-screen TV with satellite channels, a seating area, a wardrobe, a safe deposit box as well as city views. The unit has 1 bed.
About Seafront Hotel Al Shatea
License: 10006629
Guest Reviews
Location
Seafront Hotel Al Shatea is widely praised for its prime location in Jeddah, being described as excellent, convenient and close to key attractions and services. The hotel’s proximity to the new Corniche and Red Sea Mall makes it a strategic spot for tourists. Many guests appreciate its nearness to the seaside and described it as perfect for enjoying Jeddah's waterfront and vibrant areas. The location is also noted for its tranquility, making it a comfortable base for both leisure and business travelers. Additionally, the hotel’s access to various restaurants, cafes and markets further enhances its appeal. Cleanliness and friendly staff also contribute to a positive stay. The hotel is not far from the airport, adding to its convenience. Despite minor issues with sidewalks and road planning, the overall sentiment remains highly favorable with the hotel providing an ideal mix of comfort and accessibility.
Breakfast
The breakfast at Seafront Hotel Al Shatea generally receives positive feedback from guests with many highlighting its organization, beauty and the variety of options available. Described as good, diverse and even excellent, the breakfast features a buffet style that is appreciated for its quality and range of choices. Guests have particularly enjoyed the inclusion of Arab coffee, complimentary coffee with dates and the special gestures of hospitality such as a coffee pot with dates.
Several reviews point out that the breakfast is delicious and more than satisfactory with some calling it fantastic, super amazing and even likening it to a 5-star experience. The breakfast area is noted to be neat and tranquil, contributing to an overall pleasant dining experience. The breakfast buffet, described as magnificent by some, includes diverse options and is often praised for being varied and plentiful.
However, there are mentions of the need for more diversity and variety in the breakfast options with a few guests noting that the buffet can be repetitive. Despite these minor criticisms, the consensus is that the breakfast is a strong point of the hotel, contributing to guests' overall satisfaction. The attentive and kind breakfast staff also enhance the experience, ensuring that breakfast at Seafront Hotel Al Shatea is memorable for most guests.
Dinner
Seafront Hotel Al Shatea boasts a beautiful restaurant that guests appreciate for its ambiance and excellent café. Reviews suggest that while the breakfast service is commendable, expanding the restaurant's hours to serve lunch and dinner would be a significant improvement. Guests express a desire for more variety in both breakfast and dinner options. Despite these minor critiques, the available restaurant services and competitive pricing receive positive remarks. The need for hot water and more diverse meal offerings remain points for potential enhancement, but overall, the dining experience at the hotel is well-regarded. The proximity to various and diverse restaurants adds to the convenience for guests seeking alternative dining options.
Rooms
The rooms at Seafront Hotel Al Shatea are consistently praised for their spaciousness and cleanliness. Guests find the rooms comfortable and well-organized, making for a pleasant stay. Modern amenities and clean, cozy bathrooms add to the experience, though some reviews note the lack of microwaves and smart TVs. Despite minor issues with noise from the street and needing better sound insulation, the rooms generally provide a serene and comfortable atmosphere. The large, well-equipped rooms, including suites with multiple adjoining rooms, cater well to families. Though some furniture is described as ordinary and showing signs of wear, overall room cleanliness remains high. The friendly staff and excellent service contribute positively to the guest experience, further enhancing the hotel's appeal.
Beds
Seafront Hotel Al Shatea has received varied feedback on its bedding accommodations. Many guests have highlighted the comfort of the beds, frequently describing them as very comfortable, cozy and conducive to a pleasant stay. Some reviews emphasized the overall quality of the beds, noting excellent comfort and good bedding. Cleanliness of the bed was also positively noted by several guests.
However, there are areas for improvement as well. Some guests reported the bed sheets to be old and not up to standard and the ventilation system was frequently mentioned as blowing directly onto the bed, which was a discomfort for some. There were also a few mentions of beds being too small and not modern in style and a couple of guests found the beds to be less comfortable than expected. Despite these concerns, the positive feedback on the comfort of the beds and the quality of sleep generally outweighs the negative remarks.
Cleanliness
Seafront Hotel Al Shatea shines in terms of cleanliness with guests frequently praising the spotless conditions of the rooms and common areas. Reviews highlight the hotel's pristine state, noting that everything from the rooms to the amenities is well-maintained and tidy. The cleaning staff is commended for their diligence, ensuring that both the rooms and communal areas remain in top-notch condition. Many guests appreciated the attention to cleanliness upon arrival, mentioning that the rooms were ready and impeccably prepared.
The general ambiance of the hotel is enhanced by its cleanliness, contributing to a tranquil and comfortable stay. Guests also pointed out that the hotel combines cleanliness with other positive attributes such as spacious, well-equipped rooms and friendly, respectful reception staff. The presence of clean and comfortable facilities, including clean towels and a fresh smell throughout the hotel, was repeatedly noted.
Moreover, the cleanliness extends to specific areas like the kids' playroom, lounges and even the bathroom amenities, reflecting a consistent standard throughout the establishment. Some reviews did mention issues such as moldy carpets and worn-out furniture, but these were in the minority. Overall, the consensus is clear: Seafront Hotel Al Shatea is a clean, comfortable choice for travelers seeking a tidy and well-maintained accommodation.
Staff
Guests at Seafront Hotel Al Shatea consistently praise the staff for their friendliness and professionalism. Highlighting individuals such as Maria, Ahmed Al-Otaibi and Mary, reviewers note their exceptional hospitality and diligence. The reception team receives frequent commendations for their excellent service, politeness and efficiency in addressing requests and inquiries.
The staff's welcoming nature and cooperative demeanor create a positive and comforting atmosphere for guests. Comments emphasize the courteous behavior and high ethical standards of the employees, reflecting a well-managed and guest-focused environment. Special thanks are often directed toward staff members who go above and beyond to ensure a pleasant stay.
Overall, the exceptional reception, helpfulness and professionalism of the staff at Seafront Hotel Al Shatea leave a lasting impression on guests.
Wi-Fi
Seafront Hotel Al Shatea offers a complimentary Wi-Fi service to its guests, which has received a mixture of reviews regarding its performance. While some guests have appreciated the extremely fast and stable connection, even dubbing it the strongest on their Saudi trip, others have experienced issues with weak and sporadic Wi-Fi, particularly in the rooms. The internet service has been remarked as working flawlessly by some, yet several reviews mention the internet being very slow or very weak. Despite certain reviews describing the Wi-Fi as good or decent, there are also feedback points highlighting poor connectivity that required guests to lodge complaints. Overall, the Wi-Fi service at Lotaz Hotel appears to be inconsistent with experiences ranging from excellent to needing improvement.
Gym
Seafront Hotel Al Shatea boasts a gym that receives mixed feedback from its guests. Some reviews commend the gym for its excellent facilities and high fitness standards and it even features a sports club that adds to the overall appeal. Guests appreciate having access to a gym throughout their stay. However, there are frequent reports that the gym requires significant improvements. Several guests highlighted the need for equipment maintenance and updates, noting that the current machinery is either lacking or in disrepair. The space itself is described as small and the overall variety of equipment leaves much to be desired. While the gym holds potential, attention to upgrades and maintenance is crucial to meet all guests' expectations.
Family
Seafront Hotel Al Shatea offers an ideal setting for family stays, emphasized by numerous guests highlighting its suitability for families and children. The hotel's spacious and comfortable rooms, along with clean and well-maintained family areas, provide a welcoming atmosphere for guests of all ages. Parents appreciate the extra touches, such as providing baby cribs upon request, making it easy for families to settle in and enjoy their stay.
The friendly and professional staff, particularly the receptionists like Maria and Ahmed Alotaibi, receive consistent praise for their warm and supportive service. Their professionalism and cooperative attitude add to the overall positive experience.
Although the children's playroom is mentioned as a simple facility with room for improvement, the hotel’s excellent location close to various services compensates well, offering families convenient access to nearby attractions.
Overall, Seafront Hotel Al Shatea stands out as a highly recommended option for family housing with many guests expressing their intention to return. The peaceful and accommodating environment ensures that both parents and children can enjoy a distinguished and memorable stay.
3 Star
The Seafront Hotel Al Shatea offers excellent value for a three-star hotel, outperforming some four and five-star establishments in certain aspects. Guests appreciate the cleanliness and comfort of the rooms, along with the hotel's convenient location. The staff, particularly at reception, receive commendations for their quality service.
The complimentary breakfast impresses many, rivaling offerings at higher-rated hotels with its delicious options. The hotel provides a reasonable price point, making it a notable value-for-money choice.
However, some areas, particularly the appearance of the bathrooms and the condition of the furniture, indicate the need for updates and rehabilitation to fully meet guest expectations. While cleanliness levels in some instances fall short of three-star standards, most found their stay satisfactory and the hotel overall beautiful and comfortable. To earn higher ratings, the hotel could benefit from improvements in its infrastructure and maintenance.
Business
Seafront Hotel Al Shatea stands out as a commendable choice for business travelers, offering a range of facilities and services tailored for professional needs. The hotel is praised for its professional and courteous staff, especially at the reception, where individuals like Maria and Abdulaziz ensure smooth and prompt check-ins. The staff’s cooperative and helpful nature creates a welcoming environment for guests.
The hotel’s location is another highlight, being conveniently close to private training centers for banks, King Abdulaziz Road and the corniche, making it an ideal spot for those on business trips. The business lounge adds to the appeal, providing a conducive space for work.
After a long day, guests can unwind in the clean and comfortable rooms, although some have noted that the air conditioning can be excessively cold. The hotel offers excellent meals and very fast responses to guest requests, enhancing the overall stay.
Amenities like free parking and efficient interaction with the reception further improve the experience. Though prices are on the higher side, the professional attitude of the staff and the quality of services provided make it worth considering. However, it’s noted that business services are not fully comprehensive and there have been some issues with coordination from the team. Despite these minor setbacks, Lotaz Hotel is highly recommended for business trips due to its strategic location, clean facilities and the professional demeanor of the staff.
Accessible
Lotaz Hotel - Al Shatea in Jeddah has received mixed reviews regarding accessibility for guests with disabilities. The hotel provides easy access to most private training centers and educational institutions around Jeddah, which guests found convenient. However, there are significant challenges when it comes to parking. Many guests noted that the underground parking, although ample, is tricky, congested and has narrow spaces that make maneuvering difficult. Moreover, accessibility in the hotel itself poses issues with problematic sidewalks, pedestrian walkways and elevators that are not easily accessible. Even the bathrooms were mentioned to have accessibility issues, as the showers lack barriers, causing water to splash all over. Despite these concerns, the hotel's efforts to maintain easy access to essential services and facilities are appreciated.
No, Seafront Hotel Al Shatea doesn't have any pool.
No, a spa isn't available at Seafront Hotel Al Shatea.
No, Seafront Hotel Al Shatea doesn't allow dogs.
No, parking facilities aren't available at Seafront Hotel Al Shatea.