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Sheraton Jeddah Hotel - فندق شيراتون جدة

Jeddah , North Corniche (Show on Map)

7.7

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Sheraton Jeddah Hotel - فندق شيراتون جدة, situated along the picturesque Corniche Boulevard, impresses guests with its prime location that offers easy access to major attractions like the Red Sea Mall and the F1 circuit. The hotel provides stunning sea views and a peaceful ambiance, making it an ideal choice for both leisure and business travelers.

The breakfast service at the hotel stands out with its delicious and varied offerings, praised for the quality of food and the respectful, attentive staff. Dining experiences, particularly the seafood nights, are well-received although some guests note that the food quality and presentation could be improved in both the buffet and room service options. The garden setting for dinner is particularly appreciated for its pleasant atmosphere.

Guests find the hotel rooms to be generally comfortable and clean with recent renovations enhancing some areas significantly. Higher floors offer beautiful views of the Corniche and the sea. However, certain parts of the hotel are dated and in need of maintenance with issues like outdated furnishings and occasional lapses in cleanliness noted in specific reviews.

The hotel staff receive high marks for their friendliness, politeness and cooperation. Positive mentions highlight individuals who go above and beyond in service. Despite some isolated negative experiences with responsiveness and accuracy, the overall service quality remains praiseworthy.

Facilities like the gym and pool add to the hotel’s appeal. The gym, while well-equipped, could benefit from updated equipment and better amenities. The pool is family-friendly but lacks sufficient sunbeds and is not staffed with a lifeguard, closing earlier than some guests might prefer.

While the hotel doesn't offer direct beach access, its waterfront location near the Corniche allows guests to enjoy beautiful sea views and proximity to cycling areas. Family travelers find the hotel accommodating with suitable suites and amenities like a children's play area contributing to a pleasant stay.

Wi-Fi is generally reliable and the business center caters well to guests with work-related needs. The hotel's five-star rating is subject to mixed reviews with some guests feeling that the service quality occasionally falls short of expectations.

Overall, the Sheraton Jeddah Hotel - فندق شيراتون جدة earns positive feedback for its strategic location, hospitable staff and comfortable accommodations, making it a recommended choice for visitors to Jeddah seeking both convenience and a serene coastal atmosphere.
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Categories

Luxury Hotel

A 5-star luxury hotel located on the North Corniche offering Red Sea views and upscale rooms and suites, including options with Club lounge access. Provides pools, a health club, and diverse dining experiences.

Hotel near The Beach

Located on the North Corniche, this hotel offers convenient access to the beach and a variety of nearby attractions. The hotel provides comfortable accommodations and various amenities for a relaxing stay.

Hotel with Swimming Pool

The Sheraton Jeddah Hotel features a large outdoor pool and sun deck. The hotel also offers direct access to the beach, providing guests with both pool and sea options.

Outdoor Pool

Business Hotel

Sheraton Jeddah Hotel provides business amenities and meeting facilities. Situated on the North Corniche, it offers a convenient location and necessary services for business travelers.

Accessible Hotel

This hotel offers wheelchair accessibility throughout its grounds.

Hotel with Tennis Courts

Offers tennis courts along with other amenities, providing guests with recreational options. The Sheraton brand is recognized for its quality and service.

5-Star Hotel

Located on the North Corniche, this hotel offers comfortable accommodations and a variety of amenities. It is known for its excellent service, multiple dining options, and comprehensive business facilities. The hotel's location offers easy access to Jeddah's attractions.

Hotel with Outdoor Pool

Sheraton Jeddah Hotel features an outdoor pool with direct access to the beach. It is located on the North Corniche.

Beachfront Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel with Gym

Room Types

Standard, Guest room, 1 King, City view, Annex Building Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.

Standard Twin beds room, Guest room, 2 Twin/Single Bed(s) Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 2 beds.

Club Room First Floor Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.

Club Room Sea View, Club lounge access, Guest room, 1 King Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as sea views. The unit offers 1 bed.

Club, Concierge level, Guest room, 2 Twin/Single Bed(s) Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as sea views. The unit offers 2 beds.

Executive Suite Sea View, Club lounge access, 1 King The spacious double room features air conditioning, soundproof walls, a balcony with sea views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.

Amiri Suite, Club lounge access, 1 Bedroom Suite, Sea view The spacious double room features air conditioning, soundproof walls, a balcony with sea views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.

Royal Suite, Club lounge access, 1 Bedroom Suite, 1 King The spacious double room provides air conditioning, soundproof walls, a balcony with sea views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.

Four bedroom apartment, annex building The apartment's kitchen, which has a tea and coffee maker, is available for cooking and storing food. The spacious apartment features air conditioning, a minibar, as well as a private bathroom boasting a walk-in shower and a bath. The unit has 7 beds.

Apartment, 4 Bedroom Larger Apartment, Sea view, Balcony Guests can make meals in the kitchen that is equipped with a refrigerator, kitchenware, a microwave and a tea and coffee maker. The spacious double room provides air conditioning, a minibar, a terrace with sea views as well as a private bathroom featuring a walk-in shower. The unit offers 6 beds.

About Sheraton Jeddah Hotel - فندق شيراتون جدة

License: 10007453

Guest Reviews

7.7

Good

Location

Nestled along the charming Corniche Boulevard, Sheraton Jeddah Hotel - فندق شيراتون جدة boasts an enviable location that consistently garners high praise from guests. The hotel enjoys a prime position, providing easy access to many points of interest and major attractions, making it an ideal base for exploring the city. Guests appreciate the close proximity to popular sites like the Red Sea Mall, Arabia Mall and the F1 circuit, which are all within walking distance. The waterfront location offers spectacular sea views, adding to the overall appeal and providing a serene and peaceful ambiance.

The convenience extends to transportation with the hotel being centrally located for easy access to key spots and venues, including the airport. Guests also highlight the tranquil setting, despite being near bustling attractions. The combination of excellent accessibility, beautiful promenade views and proximity to essential services and eateries makes this hotel a standout choice for visitors.

The hotel's unique position right on the Corniche allows guests to enjoy leisurely walks along the sea and soak in the stunning coastal scenery. Whether traveling for business or pleasure, guests find the location perfect for both relaxation and convenience. The staff's hospitality, the cleanliness of the facilities and the breathtaking sea views from the rooms add further to the positive experience, ensuring that Sheraton Jeddah Hotel - فندق شيراتون جدة remains a highly recommended stay in the heart of Jeddah.

Breakfast

Sheraton Jeddah Hotel - فندق شيراتون جدة offers a breakfast experience that has garnered mixed reviews from its guests. On the positive side, many guests have praised the breakfast for being very good, delicious and varied. Terms like "excellent" and "amazing" frequently appear in the feedback with several visitors appreciating the diversity of options available. The breakfast setting itself is described as beautiful, often with mentions of a quiet and serene atmosphere which enhances the dining experience.

A significant number of guests have also highlighted the dedication and respectfulness of the breakfast staff, mentioning names like Bernard, Ann and Jovi specifically. The service quality appears to be a strong point with staff creating a pleasant and welcoming environment.

However, not all reviews were glowing. Some guests felt that the breakfast buffet presentation could be improved, describing it as not served beautifully. There were also remarks about the breakfast being average or below standard with specific comments on the lack of variety in food options. Additionally, a few guests pointed out instances where service fell short, such as orders not being delivered to the room.

Overall, while the majority of feedback regarding the breakfast at Sheraton Jeddah Hotel - فندق شيراتون جدة is highly positive and highlights good variety and taste, there are areas noted for improvement, particularly in buffet presentation and consistency in service.

Dinner

The Sheraton Jeddah Hotel - فندق شيراتون جدة offers a diverse dining experience that is appreciated for its seafood nights on Thursdays and Fridays. Guests particularly enjoy the open buffet, which starts at 6 pm and is noted for its variety and eloquently prepared dishes. The garden setting provides a pleasant atmosphere for a leisurely chat or an excellent dinner.

Despite these highlights, there are areas for improvement. Some guests found the quality of the food not meeting their expectations, pointing out a lack of flavor and instances where food was served cold. These issues extended to room service with reported experiences of cold food and untimely payment requests during meals. There were also comments about the restaurant prices being on the higher side.

However, the cleanliness of the dining areas and the respectful demeanor of the restaurant staff add positive notes to the overall dinner experience.

Rooms

The Sheraton Jeddah Hotel - فندق شيراتون جدة rooms offer a mix of experiences for guests. Some rooms are beautifully renovated with elegant decor, providing stunning views of the Corniche and the sea, especially from higher floors. Accommodations vary in size but many smaller rooms are noted to be acceptable if not slightly cramped. Guests have praised the comfortable beds and clean environments in many cases, appreciating the calm and stylish interiors in updated areas of the hotel.

However, there are significant mentions of issues such as outdated furnishings, rooms requiring maintenance and occasional lapses in cleanliness. Older areas of the hotel, especially the annex, are reported to be less satisfactory with some rooms suffering from problems like poor lighting in tennis courts, water leakage and slow room service. Additionally, reports of insects and maintenance issues like dirty carpets and non-functional electrical outlets highlight the need for improvement in certain parts.

While the suites receive commendation for their space and luxury, the overall experiences appear mixed, dependent heavily on which part of the hotel one stays in. It is evident that recent renovations have noticeably enhanced some guests' stays, balancing the critiques with a promise of potential comfort and elegance in newer sections of the hotel.

Beds

Guests staying at the Sheraton Jeddah Hotel - فندق شيراتون جدة have had mixed experiences with the beds. Many guests found the beds to be comfortable with some specifically mentioning the excellent quality of the mattresses, duvets and bedding. The comfort level of the bed often contributes positively to their stay.

On the other hand, a number of guests have expressed dissatisfaction, citing that the bed and pillows were not comfortable and in some cases, the pillows were also old and worn out. There were also concerns about the cleanliness of the beds for a few visitors. Despite these negative remarks, the recurring theme among most reviews is the overall comfort and cleanliness of the beds with specific praise for the great king bed rooms and comfortable sofas.

Cleanliness

The Sheraton Jeddah Hotel - فندق شيراتون جدة offers a mixed experience regarding cleanliness. Many guests have positively noted that the rooms and facilities are generally clean and comfortable. The hotel's cleanliness is often highlighted as a strong point with rooms being cleaned daily to a high standard. Guests appreciate the clean environment and pleasant atmosphere, complimenting both the cleanliness of the site and the courteousness of the staff.

However, several reviews point out that while the hotel is clean, it is also somewhat outdated. There are mentions of the need for better maintenance and more thorough cleaning with some guests finding cleanliness issues that need attention. Specific problems include dirty bathrooms, layers of dust on balconies and an unpleasant smell from old carpets.

Overall, the Sheraton Jeddah Hotel - فندق شيراتون جدة maintains a good level of cleanliness but would benefit from updates and more meticulous housekeeping practices to ensure a consistently clean and pleasant stay for all guests.

Staff

Sheraton Jeddah Hotel - فندق شيراتون جدة has received numerous comments highlighting the remarkable hospitality and helpfulness of its staff. The majority of the feedback emphasized the friendliness, politeness and cooperative nature of the hotel employees. Many reviews noted the welcoming attitude across various roles, from front desk staff to concierge and housekeeping. Special mentions were given to individual staff members like Samaher, Mohamed and Amal for their outstanding service and cooperation.

Guests appreciated the professional demeanor and attentive responses from the hotel staff, which seemed to significantly enhance their stay despite some concerns about the hotel’s age. The service at the club lounge and the restaurant was particularly praised for being top-notch with managers and staff showing exceptional helpfulness and professionalism.

However, not all reviews were positive. Some guests reported negative experiences such as unresponsive or less helpful staff, errors in service and unprofessional behavior by a few employees. Instances of slow check-in processes and providing incorrect information were also noted. Despite these occasional shortcomings, the general sentiment remained positive with many customers appreciating the overall service quality and staff cooperation at Sheraton Jeddah Hotel - فندق شيراتون جدة.

Wi-Fi

Sheraton Jeddah Hotel - فندق شيراتون جدة offers guests free Wi-Fi access with some visitors praising it as being fast and reliable. While positive remarks highlight good connectivity, others have noted occasional issues with Wi-Fi in the rooms. Despite some mixed experiences, the availability of complimentary internet access is a convenient feature for travelers.

Gym

The Sheraton Jeddah Hotel - فندق شيراتون جدة offers a gym that receives mixed feedback from guests. While it's appreciated that a gym is available and noted that it is well-equipped, several guests mention that the facility is on the smaller side and contains outdated equipment. Additionally, there is no gym specifically for females, which may be a consideration for some guests. One notable concern is the unavailability of water bottles, which has affected the workout experience for some visitors. Despite these drawbacks, the presence of a gym supervisor is a positive aspect, indicating a level of attention and service provided within the gymnasium.

Pool

The Sheraton Jeddah Hotel - فندق شيراتون جدة features a pleasant pool area with an ideal water temperature, making it a good spot for swimming. The pool is generally kid-safe, ensuring a family-friendly environment. However, guests have noted a limited number of sunbeds and there is no lifeguard on duty, which may be a consideration for some visitors. Additionally, the pool closes relatively early at 6 pm. While there isn't private pool access and there are no waitstaff serving at the poolside, the overall ambience of the pool area remains positive.

Beach

The Sheraton Jeddah Hotel - فندق شيراتون جدة boasts a prime location close to the beach, offering guests the convenience of being just across the road from the ocean and the picturesque Corniche. With its proximity to the Red Sea, the hotel provides stunning sea views that many visitors appreciate. While direct access to the beach is unavailable, the hotel compensates with its waterfront position near popular cycling areas. Guests consistently highlight the beautiful sea views from the hotel as a significant positive aspect of their stay.

Family

The Sheraton Jeddah Hotel - فندق شيراتون جدة emerges as a family-friendly destination, particularly noted for its comfortable and accommodating family areas. The suites are suitable for families, making it a convenient choice for those traveling with children. Guests appreciate the children's play area, which adds to the family-friendly ambiance. The hotel is also favored for relaxation and offers a beautiful stay. Although some reviews mention restrictions such as no girls allowed in the pool, the overall experience tends to highlight the hotel's efforts to cater to families, including accommodating small kids.

5 Star

Sheraton Jeddah Hotel - فندق شيراتون جدة has garnered mixed reviews regarding its five-star status. On a positive note, many guests praised the hotel for its excellent reception with commendations for beautiful service and respectful, appreciative staff. The soundproof rooms have also contributed to a pleasant stay for many visitors.

However, some reviews highlight areas where the hotel falls short of five-star expectations. Guests criticized the service, indicating that it did not always meet the standard associated with a five-star rating. Instances such as disappointing check-in experiences and an overall lack of five-star level service were points of concern. Despite these drawbacks, certain aspects such as the quality of the reception and the staff's demeanor still receive recognition and appreciation.

Business

The Sheraton Jeddah Hotel - فندق شيراتون جدة stands out as a convenient choice for short stays near the airport, making it an excellent option for business travelers with tight schedules. Its prime location serves as an advantage for those looking to conduct business efficiently. The business center is highlighted as particularly useful, providing necessary amenities for work. Additionally, the hotel offers facilities such as conference towels, which are appreciated during business meetings and events. Despite limited mentions of business-specific experiences in broader reviews, the overall impression is positive for those traveling for work purposes.

Accessible

The Sheraton Jeddah Hotel is conveniently located close to main attractions such as the Red Sea Mall, Arabia Mall and Aquarium. The hotel's location near the airport adds to its accessibility for travelers. Despite the entrance needing renovations and the absence of shaded parking spots, the hotel maintains a guest-friendly atmosphere with excellent service and good cleanliness. Guests can also enjoy free Wi-Fi access throughout their stay.

Luxury

The Sheraton Jeddah Hotel - فندق شيراتون جدة offers a highly luxurious experience in every aspect, from the meticulously detailed furniture to the overall ambiance of opulence. Each guest room and suite exudes luxury, providing a deluxe experience that caters to those seeking tranquility and high-end comfort. The hotel's design and modern renovations reflect contemporary tastes, enhancing the lavish feel.

Guests speak highly of the high level of luxury, which is not only evident in the physical surroundings but also in the attentive service. The accommodations are praised for being both neat and luxurious, delivering a marvelous stay that leaves a lasting impression. The Sheraton Jeddah Hotel - فندق شيراتون جدة truly embodies a super luxury experience, often compared favorably to other high-end brands like Marriott.

While the luxurious offerings come at a premium price, the overall experience justifies the cost for those looking for an exceptional and sophisticated stay. Couples, particularly wives, find the environment especially delightful, emphasizing how the hotel's amenities cater to a luxurious lifestyle.

Romantic

Sheraton Jeddah Hotel - فندق شيراتون جدة emerges as a favored destination for couples seeking a romantic getaway. Many guests highlight it as an excellent choice for significant milestones such as wedding days and honeymoons. The hotel receives consistent praise for being a perfect and amazing spot for honeymoon stays with several reviewers highly recommending it for such occasions. Guests describe their experiences as fantastically romantic, fondly recalling special moments like romantic dinners. The overall setting and location of the hotel are appreciated for their romantic ambiance, making it an ideal destination for couples embarking on a new adventure together.

Beachfront

The Sheraton Jeddah Hotel - فندق شيراتون جدة offers a prime beachfront location, making it an ideal choice for travelers seeking proximity to the sea. The hotel is situated on the waterfront, providing guests with easy access to the beach, which is conveniently close and within walking distance. Guests appreciate the seafront setting with opportunities to enjoy scenic views overlooking the sea. Although some rooms may not have a direct sea view, the overall location ensures a pleasant seaside experience.

Yes, Sheraton Jeddah Hotel - فندق شيراتون جدة has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Sheraton Jeddah Hotel - فندق شيراتون جدة.

No, Sheraton Jeddah Hotel - فندق شيراتون جدة doesn't allow dogs.

No, parking facilities aren't available at Sheraton Jeddah Hotel - فندق شيراتون جدة.

Yes, Sheraton Jeddah Hotel - فندق شيراتون جدة has a gym.

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