mawasim al hay at hotel
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Summary of reviewsSeasons Park - Mawasim Al Hayat Hotel offers an excellent location for travelers, being conveniently close to the airport and nestled in a lively area with numerous restaurants, supermarkets and shops. Its strategic position on Hira Street allows easy access to major shopping centers, public roads and the Holy Mosque, making it especially appealing to religious visitors. The presence of underground parking and public transportation options further enhances its convenience. The hotel provides a peaceful retreat while ensuring all essential amenities are within reach.
The breakfast experience receives mixed reviews, though many guests appreciate its varied and delicious offerings. The buffet is often praised for its diversity, freshness and good quality with options catering to all tastes. However, some guests find it lacking in variety, quality and service, especially during peak times like Ramadan. Improving the breakfast could significantly enhance guest satisfaction.
Dinner at the hotel is generally well-received, especially under the guidance of Chef Emad, who is noted for his exceptional culinary skills and hospitable nature. Guests praise the dining environment and the quality of the food, whether in the restaurant or via room service. Despite some complaints about food storage areas and limited late-night service, the dinner experience tends to leave a positive impression.
The rooms are commended for cleanliness, spaciousness and comfort. Many guests appreciate the large room sizes, comfortable beds and well-maintained furnishings. However, issues like inadequate sound insulation, maintenance problems and noise disturbances are noted. The bathrooms, while fitted with the latest sanitary elements, occasionally suffer from minor issues. Overall, the hotel excels in providing clean and comfortable rooms but could improve on maintenance and noise control.
Cleanliness is a standout feature at Seasons Park with guests frequently praising the spotless rooms, hallways and facilities. The hotel's calm and quiet atmosphere, modern design and good-smelling rooms contribute to a welcoming environment. Dedication to cleanliness and organization by the staff is evident, making it a comfortable and tranquil place to stay.
The staff receive high praise for their exceptional service and professionalism. Standouts like Khaled, Abrar and Mr. Mohammed Al-Ghamdi are particularly noted for their politeness and helpfulness. While most feedback is positive, some guests suggest improvements in friendliness and adherence to mask-wearing protocols. Overall, the staff's warmth and efficiency significantly enhance the guest experience.
The pool area receives mixed feedback with appreciation for the beautiful rooftop pool and complimentary access. However, inconsistent cleanliness, small size, safety concerns and inadequate facilities detract from the overall experience. The gym, in contrast, is neatly maintained.
Parking facilities are passable but could use enhancements. Guests find the narrow and limited spaces challenging and the indoor parking is described as tight. Lighting improvements in the parking area are also suggested. Despite these issues, parking remains generally available.
The hotel is recognized for its family-friendly atmosphere with well-organized services catering to family needs. Clean, quiet family rooms and dedicated areas for children make it an ideal choice for those traveling with kids. However, the outdoor swimming pool's suitability for children and noise from wedding events can be problematic.
Beds are generally praised for their comfort and cleanliness, contributing to a restful experience. Guests appreciate the availability of different pillow types and the luxurious bed area. Some inconsistencies in mattress quality and occasional bedding stains are noted, suggesting that updates in some rooms could enhance comfort.
Seasons Park - Mawasim Al Hayat Hotel is generally well-regarded for its cleanliness, breakfast offerings and value for money, aligning closely with four-star standards. While some guests feel improvements are needed to fully meet four-star expectations, the overall quality-price ratio is favorable.
The hotel is suitable for business travelers, offering a business suite and organized services. Although the business center could improve by adding more facilities for printing and photocopying, the attention to business needs ensures a comfortable experience for professional guests.
Categories
The breakfast experience receives mixed reviews, though many guests appreciate its varied and delicious offerings. The buffet is often praised for its diversity, freshness and good quality with options catering to all tastes. However, some guests find it lacking in variety, quality and service, especially during peak times like Ramadan. Improving the breakfast could significantly enhance guest satisfaction.
Dinner at the hotel is generally well-received, especially under the guidance of Chef Emad, who is noted for his exceptional culinary skills and hospitable nature. Guests praise the dining environment and the quality of the food, whether in the restaurant or via room service. Despite some complaints about food storage areas and limited late-night service, the dinner experience tends to leave a positive impression.
The rooms are commended for cleanliness, spaciousness and comfort. Many guests appreciate the large room sizes, comfortable beds and well-maintained furnishings. However, issues like inadequate sound insulation, maintenance problems and noise disturbances are noted. The bathrooms, while fitted with the latest sanitary elements, occasionally suffer from minor issues. Overall, the hotel excels in providing clean and comfortable rooms but could improve on maintenance and noise control.
Cleanliness is a standout feature at Seasons Park with guests frequently praising the spotless rooms, hallways and facilities. The hotel's calm and quiet atmosphere, modern design and good-smelling rooms contribute to a welcoming environment. Dedication to cleanliness and organization by the staff is evident, making it a comfortable and tranquil place to stay.
The staff receive high praise for their exceptional service and professionalism. Standouts like Khaled, Abrar and Mr. Mohammed Al-Ghamdi are particularly noted for their politeness and helpfulness. While most feedback is positive, some guests suggest improvements in friendliness and adherence to mask-wearing protocols. Overall, the staff's warmth and efficiency significantly enhance the guest experience.
The pool area receives mixed feedback with appreciation for the beautiful rooftop pool and complimentary access. However, inconsistent cleanliness, small size, safety concerns and inadequate facilities detract from the overall experience. The gym, in contrast, is neatly maintained.
Parking facilities are passable but could use enhancements. Guests find the narrow and limited spaces challenging and the indoor parking is described as tight. Lighting improvements in the parking area are also suggested. Despite these issues, parking remains generally available.
The hotel is recognized for its family-friendly atmosphere with well-organized services catering to family needs. Clean, quiet family rooms and dedicated areas for children make it an ideal choice for those traveling with kids. However, the outdoor swimming pool's suitability for children and noise from wedding events can be problematic.
Beds are generally praised for their comfort and cleanliness, contributing to a restful experience. Guests appreciate the availability of different pillow types and the luxurious bed area. Some inconsistencies in mattress quality and occasional bedding stains are noted, suggesting that updates in some rooms could enhance comfort.
Seasons Park - Mawasim Al Hayat Hotel is generally well-regarded for its cleanliness, breakfast offerings and value for money, aligning closely with four-star standards. While some guests feel improvements are needed to fully meet four-star expectations, the overall quality-price ratio is favorable.
The hotel is suitable for business travelers, offering a business suite and organized services. Although the business center could improve by adding more facilities for printing and photocopying, the attention to business needs ensures a comfortable experience for professional guests.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Outdoor Pool
About mawasim al hay at hotel
License: 10009128
Guest Reviews
Location
Proximity to major shopping centers and public roads allows for easy navigation and accessibility to various parts of the city. Guests have appreciated the location's ease of access to the Holy Mosque, thereby enhancing its appeal for religious visitors. Additionally, the vicinity features an underground parking facility and public transportation options, further aiding the ease of travel.
The hotel is nestled away from the hustle and bustle, providing a peaceful retreat while still being close to all necessary amenities. With prompt reception services and excellent cleanliness, Seasons Park ensures all-round convenience and comfort for its guests.
Breakfast
However, there are notable criticisms that cannot be overlooked. Several guests found the breakfast to be disappointing with limited options and inadequate quality. Issues such as the absence of coffee, stale bread and a lack of diversity were frequently mentioned. Some described the breakfast location as small and poorly ventilated and others noted that the service did not meet the hotel’s standards, especially during peak times like Ramadan when breakfast was not provided at all.
Overall, while there are commendable aspects of the breakfast at Seasons Park, there is significant room for improvement. Enhancing the variety, quality and ensuring better availability could greatly enhance the guest experience.
Dinner
However, some aspects require attention. Access to food storage areas appears inconveniently located near toilet entrances and there have been isolated incidents of served food, such as a spoiled carrot. The restaurant is not operational around the clock and there have been instances when requests for service late at night were unheeded. While dinner shines, lunch seems to fall short with some describing it as ordinary and less enjoyable despite the courteous staff. Overall, the dinner experience, especially under Chef Emad’s expertise, tends to leave a favorable impression.
Rooms
Moreover, spaciousness is a common compliment with several guests appreciating the large room sizes and comfortable beds. Nice decor and good maintenance on most of the furnishings add to the comfort of the stay. Rooms come equipped with necessary items, including effective air conditioning units and comfortable seating areas.
However, there are several areas of concern. Some guests found the rooms to be small and narrow and there were multiple complaints about inadequate sound insulation, leading to noise disturbances from neighboring rooms and external sources. Issues with room maintenance, such as carpets in need of washing or replacement and malfunctioning exhaust fans, were also mentioned. Additionally, problems with room doors and access cards, lighting inadequacies and weak air conditioning units were reported.
While guests noted that the bathrooms featured the latest sanitary fittings, there were also complaints about the condition of bathroom elements, like broken sprayers and subpar toilet paper. The hotel also appears to struggle with noise control, as events in nearby halls caused disturbances for some guests.
In summary, while Seasons Park - Mawasim Al Hayat Hotel excels in room cleanliness and spaciousness, it faces challenges in room maintenance, noise control and fully meeting guests' comfort expectations.
Beds
Several reviews express satisfaction with the luxurious bed area, clean sheets and well-maintained bedside tables. The availability of different types of pillows adds to the appeal, ensuring guests can find something that suits their preference.
However, there are some mentions of inconsistency with a few guests finding the mattresses old or noting that the bedding had occasional stains. A minority found the beds too small or not as comfortable as expected, suggesting some rooms may benefit from updates.
Overall, positive feedback about the bed quality at Seasons Park emphasizes the hotel’s commitment to providing a comfortable sleeping environment with occasional areas for improvement.
Cleanliness
Guests frequently note the calm and quiet atmosphere of the hotel, adding to its appeal. The modern design and good-smelling rooms further enhance the positive experience. The staff's dedication to cleanliness and organization is evident, contributing to an orderly and serene stay. Despite a few concerns about specific areas needing attention, the overall cleanliness is rated highly.
From clean towels and bed sheets to well-maintained furniture and a tidy environment, guests find the hotel both beautiful and hygienic. The hotel is particularly appreciated for its spacious and clean rooms, which are serviced regularly.
In summary, the general consensus among guests is that the cleanliness at Seasons Park- Mawasim Al Hayat Hotel is outstanding, making it a clean, comfortable and tranquil place to stay.
Staff
Overall, the staff at this hotel demonstrates a high level of friendliness, efficiency and professionalism. They are described as accommodating, attentive and responsive, promptly addressing guest needs and ensuring a smooth stay. Cleanliness is maintained rigorously and the housekeeping staff is also appreciated for their efforts.
While the majority of the feedback is overwhelmingly positive, a couple of reviews noted areas for improvement, such as the need for some receptionists to exhibit greater friendliness and adherence to mask-wearing protocols. Despite these minor issues, the general consensus is that the hotel staff is warm, welcoming and provides excellent customer service, significantly enhancing the guest experience.
Pool
Parking
Family
The family rooms are consistently praised for their cleanliness with clean sheets and quiet environments contributing to a restful experience. In addition, there are substantial areas within the hotel dedicated to family activities, where the joyful sounds of children playing are often heard, reinforcing the hotel's welcoming ambiance for younger guests.
However, there are some considerations to be mindful of. While the hotel features an outdoor swimming pool, it's noted that it may not be entirely suitable for kids. Additionally, occasions such as weddings held at the hotel can sometimes cause disturbances, potentially affecting the tranquility expected in a family stay.
Overall, Seasons Park - Mawasim Al Hayat Hotel excels in providing an accommodating environment for families with well-maintained rooms and a host of organized services tailored to family needs.
4 Star
However, not all feedback is entirely positive. Some guests felt that the hotel fell short of four-star expectations and mentioned it was not worth more than 200 riyals per day. There were also comments about the need to improve the breakfast buffet to truly meet four-star standards. Additionally, some guests found the staff's professionalism and expertise lacking, noting that while they were friendly, they did not meet the expected service levels.
Overall, the hotel is generally well-regarded for its cleanliness, standards and reasonable pricing, though there are areas where improvement could enhance the guest experience.
Business
Romantic
Yes, mawasim al hay at hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at mawasim al hay at hotel.
No, mawasim al hay at hotel doesn't allow dogs.
Yes, parking facilities are available at mawasim al hay at hotel.
Yes, mawasim al hay at hotel has a gym.
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