الياسمين

Jeddah 21.68503100, 39.21204800 , حي الريان (Show on Map)


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Summary of reviews'الياسمين' presents a blend of advantages and disadvantages based on the guest reviews. Situated in a quiet, upscale neighborhood near King Abdulaziz International Airport in Jeddah, the hotel provides easy access for frequent travelers. Its peaceful location, combined with friendly and professional staff, contributes positively to the guest experience. The hotel maintains high standards of cleanliness in certain areas and when rooms are well-maintained, they are comfortable and welcoming.

However, the rooms at 'الياسمين' often receive criticism for being small, poorly furnished and inadequately ventilated. Common complaints include dirty bedsheets, presence of cockroaches and lack of basic amenities such as towels, chairs, desks, TV and Wi-Fi. Additionally, shared bathrooms and privacy concerns deter many guests, especially families. Despite some rooms being spacious enough for families, the overall environment and layout are not considered family-friendly.

Cleanliness is another area with mixed reviews. While some guests find the hotel clean and well-maintained, others report significant hygiene issues, including dirty bathrooms and bug-infested linens. The inconsistent cleaning standards highlight a need for improvement in housekeeping practices.

The hotel’s WiFi service is notably unsatisfactory with frequent reports of weak or non-existent signals, making it unreliable for guests needing internet access. On the other hand, parking is generally accessible, although the lack of dedicated parking spaces and occasional disorganization can be troublesome.

In summary, while 'الياسمين' excels in customer service and offers a convenient airport location in a tranquil setting, it requires significant upgrades in room maintenance, cleanliness and amenities to enhance the overall guest experience.
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Guest Reviews
Location
Nestled in a quiet, upscale neighborhood, الياسمين offers the advantage of being near King Abdulaziz International Airport in Jeddah, taking just about 10 minutes to drive there. This is particularly convenient for frequent fliers or those with early flights. The hotel maintains high standards of cleanliness and provides spacious, odor-free rooms with good interiors, albeit slightly old.

Despite its favorable proximity to the airport, الياسمين's location is somewhat remote and can be challenging to find. It sits far from main roads and urban services, making it a bit secluded with no immediate access to grocery stores, cafeterias or restaurants. Visitors have noted that the surrounding area is still under construction and there are no nearby amenities, which could be a downside for those seeking convenience.

On the positive side, the quiet location offers a peaceful retreat away from the hustle and bustle of the city center. Parking on the street is generally easy and the website provides a good description of the property. The staff receives praise for their excellent behavior and the hotel's cleanliness and lighting contribute to a welcoming atmosphere.

For travelers seeking a reasonably priced stay with easy airport access, الياسمين makes a fitting choice, even though its secluded position and lack of nearby services might require some trade-offs.

Rooms
At 'الياسمين,' guest reviews often highlight the room conditions as a major concern. Many guests found the rooms to be small and not reflective of the photos provided, often mentioning that the cleanliness level was subpar with dirt on the walls and dirty bedsheets being common complaints. Issues such as the presence of cockroaches, bad smells and a lack of basic amenities like towels, chairs, desks or even TV and Wi-Fi were frequently noted.

The design and maintenance of the rooms also received criticism with many rooms suffering from poor furnishings and a lack of proper ventilation. Shared bathrooms were a significant downside for many, as these were not clearly communicated before booking, leading to privacy and hygiene concerns.

Some positive notes were made regarding the size of the flats, which were mentioned as spacious and well-equipped for families. Additionally, when rooms were clean, guests found them to be comfortable and appreciated the good reception and efficient service from the hotel staff. However, these positives were often overshadowed by the numerous negative aspects mentioned in the reviews. Overall, despite some commendable aspects, the general sentiment towards the rooms at 'الياسمين' was largely unfavorable, suggesting a need for significant improvements in maintenance, cleanliness and transparency.

Beds
At 'الياسمين,' the feedback on the beds is mixed. Some guests highlight the excellent cleanliness of the beds, emphasizing the high standards of hygiene maintained. However, there are numerous criticisms regarding the bed quality itself. A recurring issue noted by guests is the discomfort and poor condition of the beds with several reviews mentioning that the beds were small, dirty and even itchy. The bed arrangements also appear to be problematic for some visitors and inadequate furniture, including limited pillows and lack of proper duvets, were points of dissatisfaction. While cleanliness seems to be well-handled, comfort and overall bed quality need significant improvement to enhance the guest experience.

Cleanliness
The guest feedback regarding the cleanliness of 'الياسمين' presents a polarized view, reflecting a mix of experiences. While many praised the hotel for its cleanliness, describing it as clean, quiet and comfortable, others noted significant cleanliness issues such as dirty bathrooms, bedsheets and an overall lack of hygiene.

Some reviews highlighted the hotel's clean rooms and well-maintained environment as commendable with mentions of clean blankets and pillows. Guests appreciated the friendly and welcoming staff, adding positively to their stay.

However, a substantial number of reviews criticized the hotel for its insufficient cleanliness, noting the presence of insects, cockroaches and general filthiness. Problems such as dirty, bug-infested blankets and shared bathrooms in poor condition were recurrent complaints. Additionally, many guests were disappointed with the lack of basic amenities like towels, televisions and refrigerators.

In summary, while some guests found the cleanliness of 'الياسمين' satisfactory and enjoyable, many others encountered significant hygiene and maintenance issues, suggesting a need for improvement in the hotel's housekeeping standards.

Staff
Guest reviews for 'الياسمين' highlight a mixed but predominantly positive sentiment regarding the hotel staff's performance. Many reviews commend the staff for their politeness, professionalism and helpfulness. Key individuals, such as Ahmed El Masri and Yasser, are frequently praised for their excellent treatment, respectfulness and courteous behavior. Guests describe the staff as friendly, respectful and welcoming with excellent customer service being a recurring theme.

However, there are notable criticisms, particularly concerning the reception staff. Some guests reported experiencing unprofessional behavior, indifference and instances of staff attempting to exploit customers by increasing prices. Issues such as staff not responding to calls or requests and displaying rude or suspicious behavior are also noted.

Despite these concerns, the reviews generally reflect a positive experience with many guests appreciating the calm and kind approach of the staff. The notably excellent service provided by certain individuals stands out against the backdrop of some isolated negative interactions.

Wi-Fi
At 'الياسمين', while guests seem to appreciate various aspects of their stay, the feedback on the WiFi service indicates areas for improvement. Many guests noted a lack of WiFi availability throughout their stay. Common issues included weak or non-existent internet signals in rooms with some visitors mentioning that the network did not reach their apartments at all. Additionally, there were multiple reports of no internet service being available during their visit. These insights suggest that potential guests may need to make alternative arrangements for internet access during their stay at this hotel.

Parking
Guests have mixed experiences with the parking situation at 'الياسمين'. Some reviews highlight the ease of finding street parking and the cleanliness of the parking area. However, many guests found the lack of dedicated parking spaces troubling with some describing the situations as narrow and the parking lots disorganized. Issues such as cars blocking entry and exit points and the overall lack of spacious parking options were also common concerns.

Family
Families seeking a comfortable and suitable accommodation for their kids might want to reconsider 'الياسمين'. Despite some reviews mentioning that the size of the flats is good and suitable for families, several concerns are repeatedly noted. Privacy is a significant issue with accommodations featuring shared bathrooms on every floor, which is far from ideal for families. The lack of organization with singles and families placed on the same floors, adds to the discomfort.

The environment is also highlighted as not being family-friendly with indications that the neighborhood isn't conducive to a family stay. The presence of bachelor accommodations within the same area further deters the experience for families looking for a peaceful and secure stay. In summary, while the flats might have the right size for a family, 'الياسمين' does not offer the privacy organization or suitable environment that families with children typically seek.


No, الياسمين doesn't have any pool.

No, a spa isn't available at الياسمين.

No, الياسمين doesn't allow dogs.

Yes, parking facilities are available at الياسمين.

No, الياسمين doesn't have a gym.

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