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سيلين الزهراء

Jeddah , شارع حراء (Show on Map)

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1 room2 guests 1 room, 2 guests

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Summary of reviewsSeline Al-Zahra, situated in a prime and tranquil location, offers an ideal balance of accessibility and serenity, making it a preferred choice for those exploring the city while seeking a peaceful retreat. Guests appreciate its proximity to city attractions and services, complemented by available parking and a soothing environment. The rooms are spacious and well-designed, contributing to a relaxing stay, with cleanliness generally praised despite some noted issues such as outdated furnishings and occasional odors.

The staff, particularly the Egyptian reception team, receive high marks for their professional and warm service, enhancing the guest experience through polite and attentive interactions. Their cooperation with other departments ensures a comfortable and welcoming atmosphere, although there is room for improvement in response times.

While the hotel excels in certain cleanliness aspects, there are areas needing attention to meet guest expectations fully. Addressing the reported issues, such as unpleasant smells, bathroom cleanliness, and maintenance concerns, could enhance the overall satisfaction of visitors. Overall, Seline Al-Zahra shines as a comfortable and accessible option, with its commendable staff contributing to an atmosphere of hospitality.
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Categories

Family Friendly Hotel

Hotel with Swimming Pool

Outdoor Pool

Hotel with Parking

Accessible Hotel

Hotel with Gym

Small Hotel

Hotel with Outdoor Pool

Room Types

Double Room Offering free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. This double room has air conditioning, an electric kettle, a flat-screen TV and a quiet street view. The unit has 1 bed.

One-Bedroom Apartment This apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. This apartment has air conditioning, an electric kettle, a flat-screen TV and a quiet street view. The unit has 2 beds.

Two-Bedroom Apartment This apartment features 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. The apartment features air conditioning, a seating area, an electric kettle, a flat-screen TV, as well as a quiet street view. The unit has 5 beds.

Three-Bedroom Villa This villa consists of 1 living room, 3 separate bedrooms and 4 bathrooms with a walk-in shower and free toiletries. The villa provides air conditioning, a seating area, an electric kettle, a flat-screen TV, as well as a quiet street view. The unit offers 6 beds.

Triple Room The spacious triple room offers air conditioning, a seating area, as well as a private bathroom featuring a walk-in shower and a bath. The unit offers 3 beds.

Quadruple Room The spacious quadruple room provides air conditioning, a seating area, as well as a private bathroom featuring a walk-in shower and a bath. This quadruple room offers an electric kettle, a flat-screen TV and a quiet street view. The unit offers 3 beds.

About سيلين الزهراء

License: 10009099

Guest Reviews

Location

Nestled in a prime location, Seline Al-Zahra boasts a setting that is both convenient and serene. Guests repeatedly highlight its accessibility to various attractions and services, making it a splendid base for exploring the city. Positioned close to the city center, the hotel offers easy access to entertainment and activities for families, while also maintaining a peaceful ambiance for relaxation. The surrounding area is noted for its tranquility, providing a respite from the bustling city life. Additionally, the availability of parking spaces adds to the convenience of its location. With positive remarks on the spaciousness of the rooms and friendly staff complementing the excellent geographical setting, Seline Al-Zahra emerges as an appealing choice for visitors seeking both comfort and accessibility.

Rooms

The accommodations at 'سيلين الزهراء' are frequently praised for their spacious and well-designed rooms, offering guests plenty of space to relax and unwind. Many reviews highlight the cleanliness of the rooms and linens, contributing to a comfortable and inviting environment. The hotel's location is noted for its proximity to nearby amenities, making it convenient for guests. While some guests have mentioned issues such as outdated furniture and unpleasant odors, the overall cleanliness and room facilities generally receive positive feedback. The hotel's apartments are especially recognized for their large size, making them an ideal choice for those who appreciate spacious accommodation.

Cleanliness

Celine Al Zahra has received mixed reviews regarding its cleanliness standards, showcasing both strong points and areas needing improvement. On the positive side, many guests appreciate the high level of cleanliness, highlighting the pleasant and well-organized nature of the rooms. The overall cleanliness is described as excellent, with some noting the hotel as very clean and quiet, contributing to a comfortable stay.

However, reviewers have pointed out several concerns that impact their experience. A recurring issue includes an unpleasant odor in many rooms and a pungent smell possibly stemming from chemicals permeating some apartments. Additionally, the cleaning service seems to be inconsistent, with some guests struggling to receive timely attention to their requests. Bathrooms often fall short of expectations regarding cleanliness and maintenance, with reports of weak water pressure and water leaks detracting from the experience. There have also been mentions of insects in the bathrooms, which adds to the concerns needing immediate resolution.

Overall, Celine Al Zahra displays a strong foundational cleanliness in specific areas, but it requires significant improvements in other aspects to enhance guest satisfaction comprehensively. Future maintenance developments and addressing odor issues could positively transform the stay for prospective visitors.

Staff

Nestled in a vibrant location, the hotel prides itself on the commendable service offered by its staff, particularly at the reception. Guests frequently highlight the professionalism and warmth of the Egyptian reception staff, who deliver service that is both respectful and welcoming. The cooperation among different departments, including reception, pool, and cleaning staff, contributes positively to the overall experience, ensuring guests feel well-attended to. Although some reviews indicate areas for improvement regarding availability and response times, the general consensus celebrates the reception team's willingness to assist, making guests feel comfortable and valued during their stay. Overall, the hotel benefits from a team that is polite and accommodating, creating an ambiance of hospitality that leaves a lasting impression on visitors.

Yes, سيلين الزهراء has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at سيلين الزهراء.

No, سيلين الزهراء doesn't allow dogs.

Yes, parking facilities are available at سيلين الزهراء.

Yes, سيلين الزهراء has a gym.

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