شقق النجوم
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsNajmet Al Esraa Al Zahabeya, located in the vibrant north of Jeddah, enjoys a strategic location praised for its convenience and easy access to key spots like the airport, Haram, Mall of Arabia and various other shopping centers. The lively neighborhood, rich with restaurants, cafes and essential services, along with its proximity to the beach and the Red Sea, make it a favorite among both leisure and business travelers. The availability of parking behind the building further adds to its appeal.
The hotel offers spacious and well-sized apartments, frequently described as beautiful and calm. Guests appreciate the clean, air-conditioned accommodations with separate living rooms and bedrooms, which provide ample space for relaxation. However, there are notable areas for improvement, such as the condition of the furniture, basic amenities and maintenance, which need attention to enhance the overall guest experience.
Cleanliness has been a significant issue with many guests reporting poor hygiene standards across the hotel. Although a few have found their rooms clean, the general consensus is one of dissatisfaction, citing dirty floors, bathrooms, old furniture and the presence of insects. Consistent and thorough housekeeping services are lacking, leaving many areas in need of better upkeep and attention.
Staff reviews present a mixed yet generally positive picture. Specific employees like Mashari and Abdulaziz have been praised for their exceptional service. The reception staff are often commended for their friendliness and cooperation, though there are instances of unhelpfulness and poor behavior, particularly during morning shifts. Overall, the staff are seen as supportive and courteous, contributing positively to the guest experience.
Wi-Fi is an area in need of significant improvement with many guests describing the service as poor, weak and slow. Issues with connectivity and availability have been a common complaint, indicating a need for more reliable internet access throughout the property.
Parking, however, is a strong point, consistently mentioned as ample, clean and free of charge, ensuring that guests have easy access without extra costs.
The beds received contrasting opinions. While some guests find the beds large, clean and comfortable, issues with the cleanliness and condition of bed linen, such as dirty or torn sheets and reports of bed bugs, are significant concerns. The extra beds were often noted as unsuitable and the main beds occasionally uncomfortable, detracting from the otherwise positive aspects of the accommodations.
In summary, Najmet Al Esraa Al Zahabeya is well-regarded for its prime location and spacious apartments, although cleanliness, Wi-Fi and maintenance are areas needing substantial improvements. The generally positive staff interactions and reliable parking service add value to the guest experience but addressing the noted issues would greatly enhance overall satisfaction.
Categories
The hotel offers spacious and well-sized apartments, frequently described as beautiful and calm. Guests appreciate the clean, air-conditioned accommodations with separate living rooms and bedrooms, which provide ample space for relaxation. However, there are notable areas for improvement, such as the condition of the furniture, basic amenities and maintenance, which need attention to enhance the overall guest experience.
Cleanliness has been a significant issue with many guests reporting poor hygiene standards across the hotel. Although a few have found their rooms clean, the general consensus is one of dissatisfaction, citing dirty floors, bathrooms, old furniture and the presence of insects. Consistent and thorough housekeeping services are lacking, leaving many areas in need of better upkeep and attention.
Staff reviews present a mixed yet generally positive picture. Specific employees like Mashari and Abdulaziz have been praised for their exceptional service. The reception staff are often commended for their friendliness and cooperation, though there are instances of unhelpfulness and poor behavior, particularly during morning shifts. Overall, the staff are seen as supportive and courteous, contributing positively to the guest experience.
Wi-Fi is an area in need of significant improvement with many guests describing the service as poor, weak and slow. Issues with connectivity and availability have been a common complaint, indicating a need for more reliable internet access throughout the property.
Parking, however, is a strong point, consistently mentioned as ample, clean and free of charge, ensuring that guests have easy access without extra costs.
The beds received contrasting opinions. While some guests find the beds large, clean and comfortable, issues with the cleanliness and condition of bed linen, such as dirty or torn sheets and reports of bed bugs, are significant concerns. The extra beds were often noted as unsuitable and the main beds occasionally uncomfortable, detracting from the otherwise positive aspects of the accommodations.
In summary, Najmet Al Esraa Al Zahabeya is well-regarded for its prime location and spacious apartments, although cleanliness, Wi-Fi and maintenance are areas needing substantial improvements. The generally positive staff interactions and reliable parking service add value to the guest experience but addressing the noted issues would greatly enhance overall satisfaction.
Aparthotel with Parking
Accessible Aparthotel
3-Star Aparthotel
Guest Reviews
Located in the vibrant north of Jeddah, Najmet Al Esraa Al Zahabeya enjoys a prime position that guests frequently praise for its convenience. The hotel is strategically close to the airport, making it a hassle-free choice for travelers. It also offers easy access to the Haram, the Mall of Arabia and various other shopping centers, ensuring that retail therapy is always within reach.
Guests love the lively neighborhood teeming with restaurants, cafes and essential services. The proximity to the beach and the Red Sea adds a delightful seaside touch to the stay. Many reviewers highlight how the hotel's location allows for effortless access to tourist spots, making it ideal for both leisure and business travelers. Additionally, the availability of parking behind the building is a noted perk for those driving in.
The seamless blend of an excellent location and comprehensive services around the hotel, from eateries to shopping complexes, enhances the overall guest experience. Whether staying for work or pleasure, the convenience and liveliness of the surroundings receive frequent commendations, underscoring the hotel's strategic placement in the heart of Jeddah’s bustling areas.
'Najmet Al Esraa Al Zahabeya' offers spacious and well-sized apartments that guests frequently describe as both beautiful and calm. These accommodations are noted for being clean and air-conditioned. The sense of space is a recurring highlight, providing guests with plenty of room to relax and enjoy their stay.
However, there are several areas that need improvement. Some guests have found the furniture to be old and broken and noted that basic necessities like utensils and proper lighting are lacking. Maintenance issues, such as malfunctioning door locks and excessive noise from the fridge, have also been reported. Additionally, rooms reportedly suffer from poor sound insulation and an unpleasant smell.
Despite these drawbacks, the layout of the apartments with separate living rooms and bedrooms, adds to the guests' comfort. Overall, while the apartments shine in terms of space and cleanliness, attention to maintenance and basic amenities could significantly enhance the guest experience.
The reviews for Najmet Al Esraa Al Zahabeya reveal contrasting opinions regarding the beds. Positive feedback highlights the presence of large, clean and comfortable beds, which provide much-needed rest for guests. However, numerous concerns arise due to the condition and cleanliness of the bed linen with repeated mentions of dirty or torn sheets and pillowcases. There were also reports of bed bugs, further detracting from the overall experience. Moreover, some guests found the extra beds to be unsuitable and the main beds uncomfortable. While some guests appreciated the comfortable accommodations, the recurring issues with bed hygiene and quality are significant concerns.
Guest reviews of Najmet Al Esraa Al Zahabeya highlight significant issues with cleanliness across various areas of the hotel. While a few guests described their rooms as clean and the hallways as well-maintained, the overwhelming consensus points to poor hygiene standards. Many reviews frequently mention dirt on floors, filthy bathrooms filled with insects and old, deteriorating furniture. Some guests noted specific problems like dirty bed linens, unclean bath towels and kitchen utensils, reflecting a broader neglect of cleaning tasks.
There were consistent reports of insects, including cockroaches, throughout the apartments, affecting guests' overall perception of cleanliness. Additionally, some visitors criticized the housekeeping services for being insufficient and inconsistent with cleaning often delayed or significantly lacking. The claims of dirty blankets and bad-smelling perfume suggest attempts to mask underlying cleanliness issues rather than address them properly.
The furniture in the apartments was also described as very old and in need of renewal, often coupled with complaints about water leaks from ceilings and unpleasant odors emanating from various sources. Maintenance issues such as these add to the overall impression of the hotel as not well-kept, despite sporadic mentions of cleanliness being acceptable or average.
In conclusion, while a few guests found their accommodations relatively clean, most reviews convey dissatisfaction with the general cleanliness and maintenance of the hotel, recommending that substantial improvements are necessary to meet acceptable hygiene standards.
The reviews for the staff at Najmet Al Esraa Al Zahabeya hotel present a mixed yet generally positive picture. Many guests have praised specific employees, notably Mashari and Abdulaziz, for their exceptional service and helpfulness. The reception staff frequently received commendations for being friendly, respectful and cooperative with some reviewers highlighting that the young Saudi receptionist manages the front desk with a commendable approach.
Several guests found the overall treatment to be good, mentioning that the employees are attentive, respectful and very cooperative. Despite these positive notes, there were some recurring issues reported. A few guests encountered staff that were not helpful or available around the clock and there were instances where the receptionists were unresponsive or displayed poor behavior, especially during the morning shift.
While these negative experiences were noted, the majority of reviews reflect a supportive and courteous team, indicating that most encounters with the staff were positive and left guests satisfied with their stay.
Guests at Najmet Al Esraa Al Zahabeya highlighted several challenges with the hotel's Wi-Fi. The internet service was described as poor, weak and very slow. Many mentioned that the Wi-Fi did not reach their rooms and often cut off. It was noted that the internet connection was very limited and sometimes completely unavailable. Overall, it seems that the Wi-Fi is an area that could use significant improvement with guests expressing a need for better and more reliable internet access throughout the property.
Najmet Al Esraa Al Zahabeya offers convenient parking options for its guests. The hotel boasts an ample number of parking spaces, including its own designated area behind the building, ensuring that guests have easy access to parking throughout their stay. The parking area is noted for being clean, adding to the overall positive experience. Additionally, the hotel provides these parking services free of charge, alleviating any concerns about extra costs. Guests have consistently mentioned the availability and sufficiency of parking spaces, making it a reliable feature of the hotel.
Location Show Map
Location
Guests love the lively neighborhood teeming with restaurants, cafes and essential services. The proximity to the beach and the Red Sea adds a delightful seaside touch to the stay. Many reviewers highlight how the hotel's location allows for effortless access to tourist spots, making it ideal for both leisure and business travelers. Additionally, the availability of parking behind the building is a noted perk for those driving in.
The seamless blend of an excellent location and comprehensive services around the hotel, from eateries to shopping complexes, enhances the overall guest experience. Whether staying for work or pleasure, the convenience and liveliness of the surroundings receive frequent commendations, underscoring the hotel's strategic placement in the heart of Jeddah’s bustling areas.
Rooms
However, there are several areas that need improvement. Some guests have found the furniture to be old and broken and noted that basic necessities like utensils and proper lighting are lacking. Maintenance issues, such as malfunctioning door locks and excessive noise from the fridge, have also been reported. Additionally, rooms reportedly suffer from poor sound insulation and an unpleasant smell.
Despite these drawbacks, the layout of the apartments with separate living rooms and bedrooms, adds to the guests' comfort. Overall, while the apartments shine in terms of space and cleanliness, attention to maintenance and basic amenities could significantly enhance the guest experience.
Beds
Cleanliness
There were consistent reports of insects, including cockroaches, throughout the apartments, affecting guests' overall perception of cleanliness. Additionally, some visitors criticized the housekeeping services for being insufficient and inconsistent with cleaning often delayed or significantly lacking. The claims of dirty blankets and bad-smelling perfume suggest attempts to mask underlying cleanliness issues rather than address them properly.
The furniture in the apartments was also described as very old and in need of renewal, often coupled with complaints about water leaks from ceilings and unpleasant odors emanating from various sources. Maintenance issues such as these add to the overall impression of the hotel as not well-kept, despite sporadic mentions of cleanliness being acceptable or average.
In conclusion, while a few guests found their accommodations relatively clean, most reviews convey dissatisfaction with the general cleanliness and maintenance of the hotel, recommending that substantial improvements are necessary to meet acceptable hygiene standards.
Staff
Several guests found the overall treatment to be good, mentioning that the employees are attentive, respectful and very cooperative. Despite these positive notes, there were some recurring issues reported. A few guests encountered staff that were not helpful or available around the clock and there were instances where the receptionists were unresponsive or displayed poor behavior, especially during the morning shift.
While these negative experiences were noted, the majority of reviews reflect a supportive and courteous team, indicating that most encounters with the staff were positive and left guests satisfied with their stay.
Wi-Fi
Parking
No, شقق النجوم doesn't have any pool.
No, a spa isn't available at شقق النجوم.
No, شقق النجوم doesn't allow dogs.
Yes, parking facilities are available at شقق النجوم.
No, شقق النجوم doesn't have a gym.
Location Show Map
More Options
