Europa

Jelenia Gora 50.90308900, 15.73910300 , 1 Maja 16/18 (Show on Map)
7.5
Good


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Summary of reviewsHotel Europa in Jelenia Góra receives high marks for its exceptional location in the heart of the city within the pedestrian zone of the old town. Guests appreciate the convenience of being close to local attractions, cafes, restaurants and public transport, while still enjoying a peaceful and quiet atmosphere. The hotel is recognized for excellent value for money with spacious and clean rooms, available parking and the option to rent bicycles. The friendliness and helpfulness of the staff further enhance the positive experience, making the hotel a comfortable base for exploring the city.

The breakfast experience is viewed positively by many with guests appreciating the tasty, plentiful and diverse spread. However, some note that the offerings can become monotonous and mention occasional issues with freshness and replenishment of food items. Despite these concerns, the breakfast is generally seen as good value for the price.

Rooms at Hotel Europa are consistently praised for their spaciousness and comfort. Guests often describe them as very large, well-furnished and clean with cozy seating areas and necessary amenities like electric kettles and mineral water. The historical charm of the building combined with modern renovations contributes to an appealing aesthetic. While some mention occasional cold evenings, the overall impression is one of comfort and cleanliness.

Cleanliness across the hotel, including rooms and bathrooms, is frequently highlighted as a strong point. The accommodations are described as very clean, nicely decorated and well-maintained. Although a few minor issues are noted, such as dust on a table and mold in one shower, the overall level of tidiness and maintenance leaves a positive impression on guests.

The hotel's staff receives exceptional praise for their friendliness, approachability and helpfulness. Guests appreciate the professional and kind service, particularly from the reception team, which contributes significantly to an enjoyable stay.

The hotel's Wi-Fi receives mixed reviews with some guests noting satisfactory speed and performance, while others face issues with connectivity and access. Similarly, the parking facilities, while secure and reasonably priced, pose some navigational challenges due to their location in a restricted pedestrian zone and the need for additional payment.

Beds at the hotel are generally described as very comfortable, contributing to a restful stay. Though some guests find the pillows uncomfortable and note issues with certain mattresses, the overall sentiment is positive regarding the sleep quality at Hotel Europa.

In summary, Hotel Europa in Jelenia Góra offers a centrally located, clean and comfortable stay with commendable staff service and good value for money, making it a popular choice for travelers exploring the city's vibrant life and picturesque surroundings.
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Family Friendly Hotel
Hotel Europa offers family rooms and provides free infant beds, making it suitable for families with young children. Children can stay free of charge. The hotel is also pet-friendly, accommodating families traveling with their pets.

Dog Friendly Hotel
Being a 'hotel', it is more likely to have services and policies that can accommodate pets compared to other property types.

Hotel with Parking
The hotel provides parking spaces for guests. It is a clean hotel, although dated. Nice and warm in such cold weather. Basic single bed but fine for one night.

3-Star Hotel
A clean hotel with a good, warm atmosphere. It features basic but suitable single beds, clean bathrooms and a great breakfast. Free Wi-Fi is available.

Hotel near Nightlife Spots

Business Hotel

Hotel with Gym

Room Types
Single Room A room featuring a TV with cable channels, an electric kettle and a seating area. There is a bathroom with a shower.

Twin Room A room featuring a TV with cable channels, an electric kettle and a seating area. There is a bathroom with a shower.

Studio Extra spacious, with a refrigerator and a sofa bed.

Guest Reviews
7.5
Good
Location
The Hotel Europa in Jelenia Góra boasts an exceptional location right in the heart of the city, nestled within the charming pedestrian zone of the old town. Guests repeatedly highlight the convenience of being steps away from the market square, bus stops, the train station, cafes, restaurants, shops and various local attractions. Despite its central placement, the hotel is noted for maintaining a quiet atmosphere, providing a peaceful retreat after a bustling day exploring the city.

Many reviews praise the hotel’s excellent value for money, coupled with commendations for the friendly and helpful staff, who greatly enhance the overall stay. Additional perks such as spacious and clean rooms, the availability of parking facilities and the option to rent bicycles further contribute to the high satisfaction of the guests. Overall, Hotel Europa serves as an excellent and comfortable base for tourists eager to delve into the vibrant city life of Jelenia Góra and its picturesque surroundings.

Breakfast
The breakfast experience at Hotel Europa has garnered a variety of opinions from its guests. On the positive side, many guests found the breakfast to be tasty and plentiful, often describing it as good, abundant and sufficiently ample. A good selection of items with a varied and diverse spread was highlighted, making it satisfying and appealing to several reviewers. Particularly noteworthy were comments about the food being very good and the buffet style being both plentiful and diverse.

However, the praise came with its caveats. Some guests mentioned that the breakfast lacked variety with monotonous and modest offerings that did not change much from day to day. Concerns were raised about the freshness and quality of certain items, such as bread and cold cuts with occasional reports of stale products and insufficient replenishment of food. There were also comments about the breakfast being quite average in taste and lacking in appeal for children and vegetarians, suggesting room for improvement in menu options and food quality.

Overall, while many found the breakfast at Hotel Europa to be good value for the price and more than satisfactory, consistent issues with variety, freshness and organization prevented it from being a highlight for all guests. The helpful and friendly staff, as well as the hotel's very good location, contributed positively to the overall stay experience, somewhat balancing out the mixed reviews of the breakfast offerings.

Rooms
The guest reviews of 'Europa' highlight consistently positive experiences with the rooms in this centrally-located hotel. Guests often mention the very large and spacious rooms with some describing the accommodations as extraordinarily large, approximately 65m². Whether staying in a double or single room, travelers appreciate the ample space, comfortable seating areas and well-maintained furnishings.

Cleanliness is a recurring theme with many guests noting clean sheets, spotless rooms and tidy bathrooms. The rooms are described as cozy, comfortable and equipped with necessary amenities such as electric kettles and mineral water. Despite the hotel's older architecture, which provides a sense of historical charm, the accommodations have been renovated to meet modern standards while preserving an intriguing aesthetic.

Beds are frequently praised for their comfort, contributing to a restful stay. Specifics such as additional comfy sofas and well-stocked amenities enhance the overall guest experience. The hotel's proximity to the old town makes it an attractive choice with visitors finding it to be a great value for its location and features.

While there are occasional comments about cold evenings in the rooms, overwhelmingly, the reviews paint a picture of comfort, space and cleanliness, ensuring a pleasant stay at 'Europa'.

Beds
At 'Europa', guests consistently highlight the comfort of the beds, often describing them as very comfortable with nice bedding enhancing the experience. The rooms are praised for their spaciousness and overall comfort. However, some guests noted issues with specific aspects such as the pillows, which were described as uncomfortable by a few and certain mattresses that were in need of renewal. There were also remarks about creaky beds, which detracted slightly from the otherwise positive sleeping experience. Despite these minor drawbacks, the general consensus is that the beds contribute significantly to a pleasant stay at the hotel.

Cleanliness
Europa Hotel has received a considerable amount of positive feedback regarding its cleanliness from its guests. The hotel, rooms and bathrooms are described as very clean, dry, warm and well-maintained. Guests have noted that the rooms are not only clean but also nicely decorated, spacious and equipped with modern furnishings, especially in the bathrooms.

The bedding has been consistently praised for being spotless and the overall tidiness of the accommodations has been a highlight for many. Despite being considered a basic hotel, it manages to maintain an impressive level of cleanliness and cozy atmosphere. Moreover, the well-maintained condition of the entire building adds to the positive impression.

However, there were minor issues that some guests pointed out, such as a significant layer of dust on a table and mold and fungi found in one of the showers. There were also concerns about missing promised amenities like a refrigerator and board games and the cleanliness of the dishes was noted to need improvement.

Despite these few critiques, many guests expressed satisfaction with their stay at Europa Hotel, even indicating a desire to return, thanks to its generally clean, comfortable and well-managed environment. The hotel's location and friendly staff also contributed to the positive experience, making it a pleasant choice for future visits.

Staff
Guests of 'Europa' consistently highlight the remarkable hospitality extended by the hotel staff. The friendly service is a recurrent theme in the reviews with numerous mentions of the staff being both helpful and approachable. The reception team, in particular, stands out for their consistent smiles and readiness to assist, earning high praise for their professionalism and friendliness. Detailed commendations specifically applaud the receptionists for being exceptionally kind, polite and always available, day or night. Guests appreciate the efficient and fast service provided by the hotel, which contributes to an overall pleasant stay. The accommodating nature and warmth of the staff seem to leave a lasting positive impression, making 'Europa' a welcoming destination for travelers.

Wi-Fi
The Wi-Fi at 'Europa' Hotel generally meets guests' expectations with some reviews noting satisfaction and praise for its speed, especially highlighting its capability to support work-related tasks. However, there are mixed reviews, as several guests encountered issues, such as limited access to Wi-Fi in certain areas, slow performance and in some cases, a complete lack of connectivity. These varied experiences suggest that while some guests find the Wi-Fi adequate, others face significant challenges, indicating inconsistent service quality.

Parking
Europa Hotel offers a range of parking options, although some guests find aspects challenging. The hotel's parking is secured and located behind the building, providing extra safety for vehicles. There is a fee for parking, but many reviewers find it reasonably priced. The convenience of having on-site parking in the city center is appreciated, despite occasional difficulties in finding a spot due to its public nature.

Guests often note that accessing the parking lot can be complex with the entrance situated in a restricted pedestrian zone and the path to reception from the parking area described as complicated. Additionally, the parking is not directly adjacent to the hotel and may require navigating through different streets or walking through an arch or back doors. While some find the additional payment for parking reasonable, there are mentions of it being inconsistent with expectations from photos.

Overall, the secured and paid parking at Europa Hotel provides a crucial amenity for those traveling by car, though potential guests should be prepared for some navigational challenges and additional costs.


No, Europa doesn't have any pool.

No, a spa isn't available at Europa.

Yes, Europa welcomes dogs.

Yes, parking facilities are available at Europa.

Yes, Europa has a gym.

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