Hotel Fenix
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Summary of reviewsHotel Fenix, located in the heart of Jelenia Góra, is celebrated for its prime and convenient location next to the PKP train station and main bus stops. Despite its central position, the hotel manages to offer a peaceful and tranquil stay. The close proximity to the historic city center and picturesque Old Town, along with easy access to the local thermal spa and nearby destinations such as Karpacz and Szklarska Poreba, makes it an ideal spot for both sightseeing and business travelers. The added benefit of private parking enhances the convenience for those traveling by car.
The hotel's breakfast service is consistently well-praised with guests highlighting the rich, varied and delicious offerings. The buffet ensures ample selection, from savory sausages and freshly made fried eggs to excellent coffee, catering to diverse tastes and providing a great start to the day. Despite occasional mentions of average quality on some days, the breakfast is overwhelmingly seen as a standout feature.
Dinner at the on-site restaurant garners mixed reviews. When operational, guests appreciate the quality of the meals with some even claiming they've had the best pork schnitzel of their lives. However, limited operating hours and instances of unexpected closures detract from the dining experience. Despite these inconsistencies, the restaurant generally delivers delicious and simple meals when open.
The hotel rooms are often described as clean, spacious and well-equipped with amenities like TVs, small fridges and hairdryers. Guests appreciate the comfortable setup and large bathrooms, although some rooms could benefit from updates such as better soundproofing and more electrical sockets. Overall, the rooms are a solid choice for a comfortable stay.
Cleanliness throughout the hotel is a significant positive with guests frequently commending the pristine condition of the rooms and bathrooms. The high standard of tidiness contributes to a comfortable and calm environment, bolstering the hotel's appeal.
The staff at Hotel Fenix receive high praise for their friendliness, helpfulness and professionalism. Their pleasant and courteous service enhances the guest experience, creating a welcoming and supportive atmosphere throughout the hotel.
Parking options receive mixed feedback; while many appreciate the availability of free parking spaces, the facilities can be limited and finding appropriate spaces can be challenging. Nonetheless, the overall availability of parking is seen as a plus.
Although the nightlife in the surrounding area can be noisy due to nearby bars and construction activities, those seeking vibrant nightlife options may still find suitable venues close to the hotel.
Finally, the comfort of the beds receives mixed reviews. While many guests find them comfortable and complement the clean rooms, others point out issues with worn-out mattresses and hard pillows, indicating room for improvement in this area.
Hotel Fenix proves to be a solid choice for business travelers as well, offering good value for money with budget-friendly accommodations, large meeting rooms and essential amenities. Despite some areas needing improvement, the combination of its excellent location, highly-rated breakfast, cleanliness and friendly staff makes Hotel Fenix a recommendable option for travelers.
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The hotel's breakfast service is consistently well-praised with guests highlighting the rich, varied and delicious offerings. The buffet ensures ample selection, from savory sausages and freshly made fried eggs to excellent coffee, catering to diverse tastes and providing a great start to the day. Despite occasional mentions of average quality on some days, the breakfast is overwhelmingly seen as a standout feature.
Dinner at the on-site restaurant garners mixed reviews. When operational, guests appreciate the quality of the meals with some even claiming they've had the best pork schnitzel of their lives. However, limited operating hours and instances of unexpected closures detract from the dining experience. Despite these inconsistencies, the restaurant generally delivers delicious and simple meals when open.
The hotel rooms are often described as clean, spacious and well-equipped with amenities like TVs, small fridges and hairdryers. Guests appreciate the comfortable setup and large bathrooms, although some rooms could benefit from updates such as better soundproofing and more electrical sockets. Overall, the rooms are a solid choice for a comfortable stay.
Cleanliness throughout the hotel is a significant positive with guests frequently commending the pristine condition of the rooms and bathrooms. The high standard of tidiness contributes to a comfortable and calm environment, bolstering the hotel's appeal.
The staff at Hotel Fenix receive high praise for their friendliness, helpfulness and professionalism. Their pleasant and courteous service enhances the guest experience, creating a welcoming and supportive atmosphere throughout the hotel.
Parking options receive mixed feedback; while many appreciate the availability of free parking spaces, the facilities can be limited and finding appropriate spaces can be challenging. Nonetheless, the overall availability of parking is seen as a plus.
Although the nightlife in the surrounding area can be noisy due to nearby bars and construction activities, those seeking vibrant nightlife options may still find suitable venues close to the hotel.
Finally, the comfort of the beds receives mixed reviews. While many guests find them comfortable and complement the clean rooms, others point out issues with worn-out mattresses and hard pillows, indicating room for improvement in this area.
Hotel Fenix proves to be a solid choice for business travelers as well, offering good value for money with budget-friendly accommodations, large meeting rooms and essential amenities. Despite some areas needing improvement, the combination of its excellent location, highly-rated breakfast, cleanliness and friendly staff makes Hotel Fenix a recommendable option for travelers.
Family Friendly Hotel
Hotel Fenix provides family rooms and offers a kid-friendly buffet, catering to diverse family dining needs. The hotel also features a swimming pool, a spa, and a fitness center, offering recreational options for both children and adults.
Hotel near Nightlife Spots
Located on 1 Maja in Jelenia Góra, it's centrally located in the city. While Jelenia Góra's nightlife is limited, the hotel is accessible to local entertainment venues.
Business Hotel
The hotel offers two modern conference rooms with air-conditioning, Wi-Fi, and multimedia equipment, suitable for business meetings and conferences. It provides comfortable rooms and excellent cuisine.
Hotel with Parking
The hotel provides parking spaces for guests. The hotel also offers hiking, laundry services, pet-friendly rooms, a hot tub, and city views.
3-Star Hotel
This hotel offers comfortable accommodations with free Wi-Fi and an express check-in/check-out feature. Guests can enjoy the swimming pool, on-site bar, terrace, and barbecue area. It's a good choice for travelers looking for a clean and convenient stay.
Hotel Taking Steps Towards Sustainability
Hotel with Spa
Dog Friendly Hotel
Accessible Hotel
Hotel with Gym
Guest Reviews
Hotel Fenix boasts an excellent and convenient location in Jelenia Góra, making it a desirable choice for travelers. Strategically nestled next to the PKP train station and main bus stops, it provides easy and convenient access for those arriving by public transportation. Despite its proximity to the transportation hubs, the area remains quiet and peaceful, ensuring a tranquil stay. The hotel is also within a short walking distance—around 10 to 15 minutes—from the historic city center and the picturesque Old Town. This makes exploring the city's main attractions on foot straightforward and enjoyable.
Guests appreciate the hotel's central location, which serves as an ideal base for both sightseeing and business trips. The ease of access to the local thermal spa and nearby destinations such as Karpacz and Szklarska Poreba is also noted as a significant advantage. Furthermore, the presence of private parking is a plus for those traveling by car. The overall consensus is that Hotel Fenix's location is a standout feature, balancing convenience, tranquility and accessibility to Jelenia Góra's best offerings.
The breakfast at Hotel Fenix has earned high praise from guests, consistently described as rich, varied and delicious. Many reviewers highlighted the wide selection available at the buffet, ensuring that everyone could find something to suit their taste. Guests particularly appreciated the excellent coffee and the quality of items such as tasty sausages and freshly made fried eggs. The breakfast experience was noted for its generous offerings and ample portions with food being constantly replenished to maintain variety each day.
Several reviewers emphasized how the breakfast was a great start to their day with the buffet including a diverse array of options, from traditional dishes to sweet treats. Cleanliness and timely service added to the positive dining experience, making breakfast at Hotel Fenix highly recommended overall.
Despite a few mentions of less satisfactory experiences with some guests noting average or poor quality on certain days, the overwhelming consensus is that the hotel's breakfast is a standout feature, ensuring guests won't leave hungry.
Hotel Fenix offers an on-site restaurant that receives mixed reviews regarding its dinner service. On the positive side, guests appreciate the convenience of having a restaurant within the hotel and often commend the quality of the meals served. Several reviewers noted that the restaurant serves very good food with one guest even claiming to have experienced the best pork schnitzel of their life there. The menu, although described as quite uninspiring by some, generally delivers decent and delicious meals. The restaurant itself is highly recommended for its offerings.
However, there are notable drawbacks, particularly related to the availability and timing of dinner service. The restaurant's operating hours are limited, typically only open until 7:30 pm and there have been instances where guests found it closed during expected hours, forcing them to venture out to the city center for dinner. Some guests reported unsatisfactory dinner experiences, mentioning that the restaurant was dark and cold in the evening and staff behavior, including cursing chefs, detracted from the dining experience.
Additionally, there were complaints about the complete lack of late-night food options and in some cases, dinner services seemed heavily restricted or improperly licensed. Despite these issues, when the restaurant was operational, guests found the simplicity of the food to be a positive aspect, emphasizing that the meals, while not extravagant, were consistently delicious.
In summary, while the Fenix Hotel's restaurant has potential and serves tasty food, it suffers from operational inconsistencies and limited hours, making it somewhat unreliable for evening dining.
Hotel Fenix offers an array of clean and spacious rooms that often include amenities such as a TV, small fridge and hairdryer. Many guests appreciated the comfortable and functional setup of the rooms, describing them as lovely, modern and well-maintained despite some mentions of the décor being slightly old-fashioned. The bathrooms are generally large, adding to the overall sense of space and comfort.
Guests commonly highlight the satisfactory cleanliness across both rooms and bathrooms. Some rooms boast views of quiet streets or are conveniently located near the station, making them a practical choice for travelers. The spaciousness of the rooms is a recurring positive note with several reviews pointing out the ample storage space and freedom of movement.
However, the hotel does have areas in need of improvement, such as soundproofing, basic amenities like kettles and sufficient sockets for charging devices and it appears certain rooms may require renovation. Some guests noted the lack of basic amenities and equipment, as well as occasional issues like missing insulation pieces or frozen fixtures.
Overall, despite a few areas needing updates and improvements, Hotel Fenix provides a solid, comfortable stay with its clean, spacious and well-equipped rooms.
Guests of Hotel Fenix have varied opinions about the beds, though there is a notable amount of positive feedback. Many guests consistently describe the beds as comfortable with phrases like "soft bed was just great" and "very comfortable bed" appearing frequently. The hotel rooms themselves are often noted to be clean, which complements the comfort of the beds.
However, not all guests share this sentiment. Some reviews point out issues with the mattresses, mentioning descriptions such as "very worn-out mattress and hard pillows" and "beds are heavily sagging." There are also remarks about the beds being "really not good" and some guests finding them "uncomfortable."
In summary, while a significant number of guests find the beds at Hotel Fenix to be comfortable and a positive aspect of their stay, there are also remarks highlighting the need for improvement in mattress quality.
Hotel Fenix impresses with its remarkable commitment to cleanliness. The majority of guests consistently highlight the pristine condition of the rooms and bathrooms, describing them as very clean, spotless and fresh. The hotel itself maintains a high standard of tidiness, contributing to an overall sense of comfort and calm. Frequent mentions of the cleanliness add to the appeal with many guests noting that the rooms were consistently well-maintained during their stay. Although a few reviews mentioned that cleanliness could be better or noted dust in the rooms, the general consensus is overwhelmingly positive. The clean and elegant environment is a significant plus for travelers, making Hotel Fenix a reliable choice for a stay.
Hotel Fenix is often praised for its exceptional staff, who are frequently described as friendly, helpful and professional. Many guests appreciated the pleasant and courteous service provided by the staff, including receptionists and room attendants. Efficiency and competence in handling guest needs were also frequently highlighted. Notably, the restaurant service received commendation for being very nice.
While a few reviews mentioned negative attitudes and language barriers, the overall sentiment towards the staff remains overwhelmingly positive, pointing to a general atmosphere of friendliness and professional, attentive service throughout the hotel.
The parking situation at Hotel Fenix receives mixed reviews from guests. Many appreciate the convenience and the availability of free parking spaces both on the premises and along the street. The hotel offers a range of parking options, including a large parking lot farther from the hotel, a smaller lot next to the hotel and an additional larger lot currently under construction. Guests highlight the bonus of having free parking included, particularly appreciating the security of closed parking lots available in the evening.
However, some challenges exist. The parking facilities are described as extremely limited with a very small lot at the hotel and some difficulty in finding appropriate spaces. The larger lot behind the hotel, although beneficial for its size, may incur an additional fee. At times, the lack of a dedicated public parking area for guests adds to the inconvenience. Despite these issues, guests generally find suitable parking options, considering the overall availability of free parking spaces and the ability to park conveniently near or directly in front of the hotel.
The nightlife surrounding Hotel Fenix has mixed feedback from guests. While there are various bars in the area, including one notably included in the vicinity of the hotel, the experience is somewhat marred by noise. Several reviews indicate that nearby bars and pubs can be quite loud with noise coming from entertainment and guests outside. Additionally, some construction activities contribute to the overall noise level. Guests also expressed disappointment with the limited night life services, such as a night club closing earlier than its advertised hours. Despite these drawbacks, those looking for a vibrant nightlife scene may still find options close to the hotel.
Hotel Fenix stands out as a solid option for business travelers seeking good value for money. Freshly renovated, the hotel offers appealing and budget-friendly accommodations ideal for short business stays. The availability of large meeting rooms makes it a decent choice for hosting business meetings and events. While the hotel does not include specific business services and may not accommodate all business-related requests, it remains a recommendable spot for those on business trips or brief stopovers. Overall, Hotel Fenix is a great hotel for business trips, providing essential amenities at an attractive price point.
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Location
Guests appreciate the hotel's central location, which serves as an ideal base for both sightseeing and business trips. The ease of access to the local thermal spa and nearby destinations such as Karpacz and Szklarska Poreba is also noted as a significant advantage. Furthermore, the presence of private parking is a plus for those traveling by car. The overall consensus is that Hotel Fenix's location is a standout feature, balancing convenience, tranquility and accessibility to Jelenia Góra's best offerings.
Breakfast
Several reviewers emphasized how the breakfast was a great start to their day with the buffet including a diverse array of options, from traditional dishes to sweet treats. Cleanliness and timely service added to the positive dining experience, making breakfast at Hotel Fenix highly recommended overall.
Despite a few mentions of less satisfactory experiences with some guests noting average or poor quality on certain days, the overwhelming consensus is that the hotel's breakfast is a standout feature, ensuring guests won't leave hungry.
Dinner
However, there are notable drawbacks, particularly related to the availability and timing of dinner service. The restaurant's operating hours are limited, typically only open until 7:30 pm and there have been instances where guests found it closed during expected hours, forcing them to venture out to the city center for dinner. Some guests reported unsatisfactory dinner experiences, mentioning that the restaurant was dark and cold in the evening and staff behavior, including cursing chefs, detracted from the dining experience.
Additionally, there were complaints about the complete lack of late-night food options and in some cases, dinner services seemed heavily restricted or improperly licensed. Despite these issues, when the restaurant was operational, guests found the simplicity of the food to be a positive aspect, emphasizing that the meals, while not extravagant, were consistently delicious.
In summary, while the Fenix Hotel's restaurant has potential and serves tasty food, it suffers from operational inconsistencies and limited hours, making it somewhat unreliable for evening dining.
Rooms
Guests commonly highlight the satisfactory cleanliness across both rooms and bathrooms. Some rooms boast views of quiet streets or are conveniently located near the station, making them a practical choice for travelers. The spaciousness of the rooms is a recurring positive note with several reviews pointing out the ample storage space and freedom of movement.
However, the hotel does have areas in need of improvement, such as soundproofing, basic amenities like kettles and sufficient sockets for charging devices and it appears certain rooms may require renovation. Some guests noted the lack of basic amenities and equipment, as well as occasional issues like missing insulation pieces or frozen fixtures.
Overall, despite a few areas needing updates and improvements, Hotel Fenix provides a solid, comfortable stay with its clean, spacious and well-equipped rooms.
Beds
However, not all guests share this sentiment. Some reviews point out issues with the mattresses, mentioning descriptions such as "very worn-out mattress and hard pillows" and "beds are heavily sagging." There are also remarks about the beds being "really not good" and some guests finding them "uncomfortable."
In summary, while a significant number of guests find the beds at Hotel Fenix to be comfortable and a positive aspect of their stay, there are also remarks highlighting the need for improvement in mattress quality.
Cleanliness
Staff
While a few reviews mentioned negative attitudes and language barriers, the overall sentiment towards the staff remains overwhelmingly positive, pointing to a general atmosphere of friendliness and professional, attentive service throughout the hotel.
Parking
However, some challenges exist. The parking facilities are described as extremely limited with a very small lot at the hotel and some difficulty in finding appropriate spaces. The larger lot behind the hotel, although beneficial for its size, may incur an additional fee. At times, the lack of a dedicated public parking area for guests adds to the inconvenience. Despite these issues, guests generally find suitable parking options, considering the overall availability of free parking spaces and the ability to park conveniently near or directly in front of the hotel.
Nightlife
Business
No, Hotel Fenix doesn't have any pool.
Yes, a spa is available at Hotel Fenix.
Yes, Hotel Fenix welcomes dogs.
Yes, parking facilities are available at Hotel Fenix.
Yes, Hotel Fenix has a gym.
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