Dan Jerusalem Hotel

Jerusalem 31.79812800, 35.23604000 , 32 Lehi Street (Show on Map)
8.2
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsDan Jerusalem Hotel, situated on the scenic heights of Jerusalem, offers a serene and picturesque location with stunning views, making it a peaceful retreat away from the busy city center. Guests appreciate its proximity to the tramway and local restaurants and its relative closeness to historic attractions like the Old City and the Temple Mount. The tranquil environment, combined with the hotel's well-maintained, comfortable and clean accommodations, caters well to nature lovers and those seeking a quiet getaway.

The breakfast at the hotel consistently garners high praise for its richness, variety and overall quality. Guests describe the offerings as plentiful, delicious and luxurious with a diverse selection that includes fresh fruits, pastries, cheeses, fish, vegetables, salads and hot dishes. The breakfast experience is often seen as a standout feature, worthy of the DAN chain's reputation.

The dinner experience, though mixed, has many guests appreciating the clean, tasty and high-quality food. The restaurant on the 6th floor receives commendations for its delicious meals and fair pricing. However, there are some concerns about the variety, quality and service during dinner with mentions of limited choices and occasional congestion in the dining area.

Rooms at the Dan Jerusalem Hotel are spacious and clean, often highlighted for their size and comfort. The upgraded and executive rooms on the top floor are particularly praised for their design and views. While some guests note issues such as dust and outdated décor in a few areas, the overall feedback emphasizes the pleasantness and cleanliness of the accommodations.

Cleanliness presents a mixed picture with many guests praising the hotel's well-maintained and clean environment, especially the 7th-floor rooms and the swimming pool. However, some areas, particularly the lower floors, receive criticism for cleanliness issues such as dirty hallways and dusty rooms. Despite these mixed reviews, the hotel's clean spaces and friendly staff are often appreciated.

The staff at Dan Jerusalem Hotel is generally described as accessible, responsive and welcoming. Guests frequently commend the front desk for its exceptional kindness and professional attitude with the overall service being attentive and helpful, enhancing the positive guest experience.

The hotel's spa is a notable highlight, praised for its cleanliness, well-maintained facilities and the friendliness of the staff. While there are minor concerns about availability and pool heating, the spa services significantly contribute to a relaxing stay.

The variety of pools, including indoor and outdoor options, receive positive feedback for their cleanliness and enjoyment. Although some areas could benefit from better maintenance and updated sun loungers, the overall sentiment towards the pool facilities is favorable.

Families find the hotel accommodating with spacious family units, thoughtful touches for children and special gestures like gifting wine for birthdays. Despite some concerns about the children's room and safety on balconies, the hotel's clean and spacious rooms provide a comfortable family experience.

The beds at the hotel are noted for their size and comfort with guests generally finding the bedding and mattresses to be satisfactory, though opinions on the pillows vary.

Overall, Dan Jerusalem Hotel is highly regarded for its beautiful setting, excellent breakfast, clean and comfortable accommodations, friendly staff and great amenities, making it a charming choice for visitors seeking a peaceful and pleasant stay in Jerusalem.
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Categories
Hotel with Spa
The luxury spa at this hotel includes an authentic Turkish hot bath, wet and dry saunas, Jacuzzis, a heated roofed pool, and treatment rooms for various health and beauty treatments.

Hotel with Swimming Pool
This large hotel offers multiple swimming options, including both indoor and outdoor pools. The pools are noted for their size, providing ample space for swimming and relaxation for guests.

  Indoor Pool    Outdoor Pool  


Business Hotel
The Dan Jerusalem Hotel is a great option for business travelers, with amenities and services designed to meet their needs. It is near Ammunition Hill Heritage Site, The Way of the Cross - Via Dolorosa and Manny's Book Store. The hotel provides a fitness center and quiet rooms.

Accessible Hotel
This hotel provides a wheelchair lift for the swimming pool and 10 handicap accessible parking spaces. It has a ramp for wheelchair users at the main entrance and accessible public lavatories with grab bars. The reception desk is lowered and includes an induction loop, and elevators are equipped with voice announcements and Braille buttons.

Hotel with Gym
Offers a fitness center for guests. The hotel provides a balance of comfort and convenience, making it a great choice for travelers.

Hotel with Outdoor Pool
Located on the slopes of Mount Scopus, this hotel features a large seasonal outdoor swimming pool. It also has a heated indoor pool and extensive spa and health facilities, including tennis courts and a kids club.

Hotel with Indoor Pool
This hotel provides a heated indoor pool within a fully equipped luxury spa that includes a gym and a Turkish Hammam bath. The spa offers a wide range of health and beauty treatments, with entry for guests aged 18 and older.

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel with Tennis Courts

Room Types
Family Room (2 Adults + 1 Child) Overlooking the hotel's internal gardens. Child must be 12 or under.

Family Room (2 Adults + 2 Children) Overlooking the hotel's internal gardens. Children must be 12 or under.

Deluxe Double or Twin Room This air-conditioned room includes a flat-screen TV, a minibar and a balcony.

Standard Double or Twin Room Overlooking the garden, this air-conditioned room includes a flat-screen TV, a seating area, and a minibar.

Executive Room Old City View This spacious room has views over the city.

Executive Suite This spacious suite features 1 bedroom and a separate living room. It is set on floors 1 to 6.

Standard Triple Room (3 Adults) Overlooking the garden, this air-conditioned room includes a flat-screen TV, a seating area, and a minibar.

Standard Triple Room (2 Adults + 1 Child) Offering free toiletries, this triple room includes a private bathroom with a bath or a shower and a hairdryer. The air-conditioned triple room offers a flat-screen TV with cable channels, a minibar, a seating area, a wardrobe as well as an inner courtyard view. The unit has 2 beds.

Deluxe Triple Room (2 Adults + 1 Child) Offering free toiletries, this triple room includes a private bathroom with a bath or a shower and a hairdryer. The air-conditioned triple room offers a flat-screen TV with cable channels, a minibar, a seating area, a wardrobe as well as an inner courtyard view. The unit has 2 beds.

Executive Room Offering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a minibar, a seating area, a wardrobe as well as city views. The unit has 1 bed.

Family Unit (2 Adults + 1 Child) Two-bedroom unit. One of the bedrooms has no windows.

Family unit (2 Adults + 2 Children) Two-bedroom unit. One of the bedrooms has no windows.

Deluxe Family Room (2 Adults + 2 Children) Featuring free toiletries, this family room includes a private bathroom with a bath or a shower and a hairdryer. The air-conditioned family room features a flat-screen TV with cable channels, a minibar, a seating area, a wardrobe as well as an inner courtyard view. The unit has 3 beds.

Guest Reviews
8.2
Very Good
Location
Nestled on the scenic heights of Jerusalem, Dan Jerusalem Hotel boasts a quiet and accessible location with a stunning view, ideal for those who appreciate tranquility away from the bustling city center. Though somewhat distant from the heart of Jerusalem, guests find the trip worthwhile for the breathtaking vistas and serene environment. The hotel offers easy access to the tramway and is within walking distance to the hospital, as well as several tasty local restaurants. It is also relatively close to most of Jerusalem's historic attractions, including the Old City and the Temple Mount.

Though the eastern area may feel somewhat isolated from the vibrant experiences the city has to offer, the hotel's beautiful surroundings and friendly staff create a welcoming atmosphere. The well-maintained, comfortable and clean accommodations, combined with the hotel's excellent location for nature lovers, make it a charming choice for visitors seeking a peaceful retreat with lovely lookout points nearby.

Breakfast
The breakfast at Dan Jerusalem Hotel consistently receives high praise for its richness, variety and overall quality. Guests describe the breakfast offerings as plentiful, hearty and delicious, catering well to both adults and children. Reviewers frequently highlight the diversity of choices with fresh fruits, pastries, cheeses, fish, vegetables, salads and hot dishes prominently featured.

Words like delicious, exceptional, wonderful and luxurious are commonly used to describe the breakfast experience. Many guests feel the breakfast is fit for a king and rate it as worthy of the esteemed DAN chain. Despite some mentioning a need for improvement or noting occasional mediocrity, the overall consensus is that the breakfast is a standout feature of the hotel, often described as five stars and the best.

The abundant and fresh spread with its considerable selection and tasty options, leaves many guests eager to return for another morning meal.

Dinner
The dinner experience at Dan Jerusalem Hotel offers a mix of feedback from guests. On the positive side, many appreciate the plentiful, clean, tasty and high-quality food available, describing the dining as enjoyable and abundant. The restaurant on the 6th floor stands out for being surprisingly delicious and fairly priced, providing a pleasant dining option for guests. However, some guests found the variety lacking and the overall quality to be mediocre with complaints of cold meals and higher than expected prices, such as the 250 NIS charge per guest. There are also critical mentions of the limited food choices after breakfast and issues with service, such as being asked to leave during Friday dinner. Additionally, the dining area on the 4th floor appears to suffer from heavy congestion, complicating the dining experience. Despite these drawbacks, many still find the dinner to their liking, particularly when dining at specific venues within the hotel.

Rooms
The Dan Jerusalem Hotel offers spacious and clean rooms, providing a quiet and comfortable stay. Guests frequently remark on the size of the rooms, describing them as large and well-maintained. Some guests have found the upgraded rooms excellent with executive rooms on the top floor receiving praise for their niceness and good design. Several rooms boast beautiful views and balconies, adding to their appeal.

However, there are mentions of some rooms being smelly and rundown with a few guests noting issues of dust and outdated décor. While many rooms are well-equipped and met guests' needs, inconsistency in cleanliness and maintenance is noted by some, including dusty rooms and worn carpets in the hallways. Despite these concerns, the overall feedback highlights the spaciousness and pleasantness of the accommodations, making it a generally favorable experience.

Beds
The beds at the Dan Jerusalem Hotel generally receive positive feedback for their size and comfort. Guests frequently mention the bedding and mattresses as very comfortable with many appreciating the large and spacious beds. However, there are mixed opinions about the pillows, which some guests find too firm or unsatisfactory. Despite a few comments about hard mattresses and specific beds not being comfortable, the overall impression is one of comfort, particularly due to the size and quality of the beds.

Cleanliness
Dan Jerusalem Hotel presents a mixed bag when it comes to cleanliness based on guest reviews. Numerous comments commend the hotel for its high level of cleanliness, noting the establishment's overall clean and beautiful design. Guests frequently mentioned the hotel's well-maintained and clean environment with particular praise for the cleanliness of the swimming pool, comfort and comfort of the rooms. Many reviews specifically highlighted that the hotel was perfectly clean and that the courteous service further enhanced their experience. The 7th-floor rooms stood out for their exemplary cleanliness.

However, there were also significant concerns. Some reviews pointed out that cleanliness levels vary throughout the hotel with areas like the lower floors receiving criticism for being horrifyingly dirty. Issues such as dirty hallways, dusty rooms, unclean linens and towels with hairs were noted. The dining room received poor feedback as well with mentions of a rotten egg odor and sticky floors. Additionally, the hotel's maintenance and refurbishment were flagged as areas requiring improvement. Despite the mixed reviews, the hotel's large, clean spaces and friendly staff were frequently appreciated by the guests.

Staff
At the Dan Jerusalem Hotel, guests can expect a predominantly positive experience with the hotel staff. Descriptions of the team highlight their accessibility, responsiveness and welcoming nature with multiple mentions of their friendly and cheerful demeanor. The front desk staff, in particular, has been noted for their exceptional kindness and professional attitude.

Service at the hotel is consistently praised with staff members being attentive and eager to help with any requests. Many guests appreciate the warm, wholehearted service provided throughout the hotel, from the lobby to the dining room.

Despite some reports of less pleasant interactions, the general consensus points toward a professional, courteous and service-oriented team. The staff's friendliness, helpfulness and high-quality service form the cornerstone of many guests' positive experiences at the Dan Jerusalem Hotel.

Spa
The Dan Jerusalem Hotel's spa is a highlight for many guests, consistently praised for its cleanliness and well-maintained facilities. Visitors appreciated the free access to the spa, noting its range of wonderful equipment, although a few mentioned it could use some attention. The spa environment is complemented by a cheerful and welcoming staff, particularly the attendant at the entrance who added a touch of humor and friendliness to the experience. While the spa received accolades for its overall excellence, some guests did encounter issues with availability and noted that the pool is not heated and could be more accessible. Despite these minor concerns, the combination of spa services and good meals makes for a relaxing and enjoyable stay at the hotel.

Pool
The Dan Jerusalem Hotel boasts a variety of pool options, including both indoor and outdoor facilities, which have received positive feedback for their cleanliness and size. Guests appreciate the multiple pools available, describing them as great and perfect for relaxation. Many highlight the enjoyment and fun found at the outdoor pool especially. Though some reviews note that the pool area could benefit from better maintenance and updated sun loungers, the overall sentiment remains favorable. It's worth mentioning that the pool is not heated, which could be a downside for some and pool hours are considered insufficient by a few guests. Additionally, access to the pool might be limited during holidays. Despite these minor drawbacks, the pool at Dan Jerusalem is often described as lovely and wonderful, making it a commendable feature of the hotel's amenities.

Family
The Dan Jerusalem Hotel proves to be an excellent choice for families, couples and children, offering a perfect blend of comfort and amenities. Families will appreciate the availability of delicious pancakes and spacious family units. There are thoughtful touches for younger guests, such as gifted items, adding to the welcoming atmosphere.

However, some areas could use improvement, like the children's room, which is old and poorly maintained. Safety concerns are also noted with the balcony's high step, posing a potential danger for families with small children. On a positive note, the hotel staff goes the extra mile, gifting wine for special occasions like birthdays, which adds a personal touch to the stay. Despite some minor drawbacks, the hotel's spacious, clean and beautiful rooms ensure a pleasant family experience.


Yes, Dan Jerusalem Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.

Yes, a spa is available at Dan Jerusalem Hotel.

No, Dan Jerusalem Hotel doesn't allow dogs.

No, parking facilities aren't available at Dan Jerusalem Hotel.

Yes, Dan Jerusalem Hotel has a gym.

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