InfoSummary of reviewsPestana Douro Riverside - Preferred Hotels & Resorts, Lifestyle is a highly-regarded hotel nestled along the picturesque banks of the Douro River, offering guests serene and scenic views that provide a peaceful escape from the busyness of central Porto. Though a bit removed from the city center, the tranquility and charm of the riverside location often compensate for the need to rely on taxis or ride-sharing services, which are generally affordable and efficient.
Guests commend the hotel's spacious and modern rooms, which are tastefully decorated with bright colors and feature comfortable beds and balconies with stunning river views. Cleanliness is another strong suit with rooms and common areas consistently maintained to a high standard. Though there are occasional minor issues, such as limited wardrobe space or maintenance lapses, the overall comfort and presentation of the rooms enhance the luxurious stay.
The hotel staff receive widespread accolades for their friendliness, professionalism and attentiveness. Specific team members, like Jorge, David, Bruno, André and Ana, are frequently mentioned for their exceptional service. This warm and welcoming service significantly enhances guests' overall experience.
Breakfast at Pestana Douro Riverside - Preferred Hotels & Resorts, Lifestyle is often considered a highlight, featuring an excellent variety of delicious options that cater to various tastes. While a few guests note occasional disorganization during peak hours and specific gaps in the menu, the positive aspects of the breakfast service—such as the attentive staff and beautiful dining area—generally outweigh the negatives.
Dinner experiences are mixed with many guests praising the quality and presentation of the food, especially during festive occasions. However, some diners find the menu repetitive and overpriced and note issues with cold dishes and slow service. Thus, the restaurant has room for improvement in variety, pricing and efficiency.
The hotel's pool facilities garner varied feedback; the outdoor infinity pool is a standout feature, celebrated for its cleanliness, impressive size and breathtaking views. In contrast, the indoor pool often disappoints due to its small size and cold temperature.
Fitness enthusiasts will find the gym well-equipped and well-maintained, despite a few comments on its limited size and late opening hours. For those seeking relaxation or a bit of fun, the hotel also offers a game room with amenities like a snooker and foosball table.
Wifi service generally meets guests’ needs, providing solid coverage and reliable internet access, despite occasional issues in certain rooms. Parking, however, presents a mixed bag of experiences. While some appreciate the free and secure options available, others struggle with limited spaces, tight spots and occasionally high costs.
Overall, Pestana Douro Riverside - Preferred Hotels & Resorts, Lifestyle shines in its serene location, exceptional staff and comfortable, modern accommodations, making it a noteworthy choice for those seeking a restful stay slightly removed from Porto's bustling center. Show more
