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Summary of reviewsHotel Split consistently receives positive feedback for its enviable location and pristine surroundings. Nestled by the scenic river Ohře, the hotel offers a tranquil atmosphere, ideal for relaxation and outdoor activities with direct access to hiking and cycling trails such as the Egerradweg. Its proximity to the charming old town of Kadan allows guests to explore the historic town center easily, adding to the hotel's appeal. Guests appreciate the hotel's cleanliness, cozy ambiance and convenient access to local amenities, making it an excellent choice for both business and leisure travelers seeking a serene retreat.
The breakfast experience at Hotel Split is generally well-received with many guests praising the luxurious and extensive variety, including à la carte options like eggs Benedict, fresh vegetables and a rich buffet selection. The friendly breakfast room staff adds to the positive dining experience. However, some guests feel that the breakfast could use more variety and better replenishment, indicating room for improvement.
Dinner at the hotel's restaurant receives mixed reviews. Guests often praise the delicious and unique food offerings, especially at the outdoor bar and grill. Despite these positives, the dining experience is sometimes marred by limited menus, inconsistent food quality and operational issues such as restricted serving hours and occasional closures, which can be frustrating for guests.
The rooms at Hotel Split are frequently lauded for their comfort, spaciousness, modern furnishings and cleanliness. Guests enjoy the beautiful views from sunny balconies and the well-equipped, maintained facilities. The hotel's rooms provide a quiet and inviting environment, perfect for a restful stay, be it for individuals or groups.
Hotel Split excels in cleanliness, maintaining a spotless environment throughout the hotel. Guests often comment on the well-kept rooms, modern furnishings and the overall tidy and pleasant surroundings, reinforcing the hotel's reputation for high standards in cleanliness.
The staff at Hotel Split are generally friendly and accommodating with many guests appreciating their helpful nature and excellent English skills. While there are occasional instances of unprofessionalism or overwhelmed staff, the overall guest experience is positively impacted by the staff's welcoming demeanor.
The wellness and spa facilities at Hotel Split receive mixed feedback. The clean and high-quality sauna, massages and pool are praised, though limited operating hours, a cold whirlpool and occasional overcrowding are noted as areas needing improvement.
Parking at Hotel Split is highly satisfactory with ample secure parking spaces available, including specific facilities for bicycles. This convenience allows guests to focus on enjoying their stay without worrying about parking issues.
Finally, the beds at Hotel Split receive mixed reviews. Many guests find the beds comfortable and conducive to a restful sleep, but some have issues with bed configuration, mattress firmness and insufficient pillows, indicating potential areas for enhancement.
Overall, Hotel Split offers a picturesque setting, comfortable accommodations and friendly service, making it a strong choice for a serene getaway or a convenient base for exploring the charming surroundings. Show more
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Dog Friendly Hotel
This hotel allows pets and offers a comfortable stay.
Do you accept dogs in all rooms? Yes
Is there an extra charge? Yes, Kč 8 per night
Should the dog owner notify you before checking in? Yes, During the booking process
The hotel's charming ambiance contributes to a romantic experience. Its unique character makes it stand out for couples seeking intimacy.
Business Hotel
Located in Kadaň, this hotel provides standard accommodation. Its location is convenient for business travelers in the area.
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Hotel with Parking
Accessible Hotel
4-Star Hotel
Room Types
Suite (2 Adults)All of the units are contemporary in style and have a large seating area with a sofa and views of the river. Complimentary bathrobes are available.
Apartment (4 Adults)The apartments have a private balcony with views of the river and a kitchenette with an oven.
Standard Double Room with BalconyAll of the rooms are contemporary in style and have views of the river. Bathrobes are available at the reception upon request and for a surcharge.
Standard Double Room with ShowerAll of the rooms are contemporary in style. Bathrobes are available at the reception upon request and for a surcharge.
Superior ApartmentThis spacious apartment comes with 1 living room, 1 separate bedroom and 2 bathrooms with a bath and free toiletries. Guests can make meals in the kitchenette that features a refrigerator, kitchenware, a microwave and a tea and coffee maker. Boasting a terrace with river views, this apartment also features a minibar and a flat-screen TV with cable channels. The unit has 2 beds.
Deluxe SuiteThis spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suite has carpeted floors, a seating area with a flat-screen TV with cable channels, a minibar, a tea and coffee maker, as well as a wardrobe. The unit has 2 beds.
Guest Reviews
8.5
Very Good
Location
Hotel Split boasts an enviable location that consistently delights its guests. Situated in a picturesque setting by the river Ohře, it offers a serene and tranquil environment ideal for relaxation. The hotel's surroundings are described as beautiful and peaceful, making it perfect for nature lovers and outdoor enthusiasts. With direct access to hiking and cycling trails, including the popular Egerradweg, it serves as a convenient home base for exploring the region on foot or by bike.
The proximity to the charming old town of Kadan adds to its appeal, as guests can enjoy a short, pleasant walk to explore the historic town center and its rich history. The hotel's riverside location not only provides scenic views but also ensures a quiet atmosphere, away from the hustle and bustle, yet still centrally located. The beautiful environment surrounding the hotel makes it suitable for leisurely walks and enjoying the tranquility of nature.
Additional highlights mentioned in the reviews include the hotel's cleanliness, cozy ambiance and the convenience of being near local amenities. The peaceful and central setting makes Hotel Split a perfect choice for both business trips and leisure stays, offering an ideal blend of relaxation, nature and accessibility to cultural attractions. Whether seeking adventure or a serene getaway, guests repeatedly commend the hotel's stunning riverside location and its serene, yet accessible, charm.
Breakfast
Hotel Split offers a breakfast experience that has received a mix of feedback from its guests. Many visitors have found the breakfast to be excellent, highlighting its luxurious and extensive variety, including freshly prepared eggs à la carte and special menu items like eggs Benedict. The presence of fresh vegetables, fruit and a rich buffet selection was particularly appreciated.
Additionally, the breakfast was described as plentiful and tasty with some guests rating it as “top” and noting its rich and varied options. The breakfast room staff were often praised for their friendliness, contributing positively to the experience.
However, there were notable criticisms as well. Some guests felt that the breakfast was too basic, limited and not up to the standards expected for the hotel's rating and pricing. Issues such as a lack of variety, insufficient replenishment of food and minor complications with service were mentioned. There were also comments on the breakfast being somewhat mediocre or below average with specific complaints about the absence of items like cheese, cold cuts and jam and the inconvenience of limited hours that left some guests wanting more flexibility.
In summary, while many found the breakfast at Hotel Split to be a satisfying start to their day with plenty of options to enjoy, others felt that there was room for improvement in terms of variety, availability and value for money.
Dinner
Hotel Split’s dining experience garnered mixed reviews from its guests. On the positive side, guests frequently praised the delicious and tasty food available at the restaurant. With a great original selection of drinks and food at the outdoor bar, the establishment won favor for its tasty dishes and cool grill bar. The restaurant itself was acknowledged for its modern planning and unique offerings.
However, numerous concerns were raised regarding the consistency and quality of the food. Some guests mentioned that although dinner was tasty, the menu was small and certain items were not cooked or served cold. Others felt that the food was too expensive relative to its quality and there were instances where preferences were not adequately catered for.
Operational aspects of the restaurant also disappointed many. Regular closures, restricted serving hours and an inability to get food after certain times were frequent issues. The lack of lunch or dinner service despite full bookings was particularly frustrating for guests. The restaurant’s tendency to close early or be unavailable left many without dining options on-site. This inconsistency led some guests to describe their dining experience as average or even disastrous due to long waits and cold room service.
In sum, while Hotel Split offers some delightful culinary experiences, prospective guests should be prepared for potential inconveniences related to the restaurant’s operational hours and the variability in food quality.
Rooms
The reviews for Hotel Split highlight the exceptional quality of its rooms, making it a top choice for travelers seeking comfort and modern amenities. Guests frequently commend the spaciousness, modern furnishings and cleanliness of the rooms. Many appreciated the beautiful, spotless and quiet environment with large, comfortable beds ensuring restful nights. The hotel offers rooms with stunning views of the river Eger, often enjoyed from sunny balconies, adding a serene touch to the stay.
The accommodation seems well-suited for both individuals and groups with options like a spacious suite or a four-person apartment, which guests found amazing. Balconies, modern amenities and thoughtfully designed interiors contribute to the rooms' appeal with many guests noting the rooms are bright and welcoming. Furthermore, facilities are well-equipped and maintained to high standards, further enhancing the guest experience.
Overall, Hotel Split’s rooms are widely praised for their comfort, cleanliness and modern, inviting atmosphere. This makes it an excellent choice for travelers looking for a peaceful retreat with all the comforts of home.
Beds
Hotel Split has garnered a mixed response regarding its beds. On the positive side, guests frequently highlight the comfort of the beds with many expressing that they slept exceptionally well. Phrases such as "comfortable beds," "comfortable mattress for restful sleep," and "absolutely luxurious sleep" underscore a generally favorable impression. Additionally, the beds are described as large and accommodating with some guests appreciating the provision of four large beds for groups of friends.
However, not all feedback is glowing. There are mentions of some beds lacking borders, causing mattresses to move apart during the night. A few guests found the mattresses too hard or noted that the mattress on double beds should be in one piece, suggesting room for improvement. Some isolated complaints also cite beds being uncomfortable or dirty and the limited supply of pillows was a drawback for several visitors.
Overall, while many guests found the beds at Hotel Split comfortable and conducive to a good night's sleep, there are notable areas that need attention to enhance the overall bedding experience.
Cleanliness
Hotel Split garners high praise for its impeccable cleanliness. The surroundings are beautiful and the entire hotel maintains a harmonious and hygienic environment. Guests consistently mention that both the hotel and room service maintain high cleanliness standards with rooms being well-kept, modern, bright and large. Observations highlight that the hotel is always kept in a spotless condition, from the rooms to communal areas. Flower boxes on balconies are well-maintained, adding to the overall aesthetic. Modern furnishings add to the sense of newness and cleanliness within the hotel. Visitors consistently find the environment clean, tidy and pleasant, solidifying Hotel Split's reputation for excellent cleanliness and well-maintained facilities.
Staff
Hotel Split boasts a welcoming and friendly atmosphere, significantly due to its attentive and accommodating staff. Guests frequently highlight the cordiality and helpful nature encountered throughout their stay. The receptionists are particularly praised for their excellent English skills and their willingness to assist at any moment. The restaurant and breakfast service team, despite facing occasional overwhelm, generally exude politeness and friendliness.
Despite these positives, there are areas of improvement noted. Some guests mention moments where staff appeared unprofessional, overwhelmed or insufficiently engaged with sporadic occurrences of impoliteness. Service quality during peak times, like breakfast and occasional lapses in information sharing by the wellness staff, suggest room for better management and training. A few reviews describe the service as almost non-existent or lacking warmth.
Overall, the hotel staff is recognized for their friendly demeanor and dedication, contributing to the pleasant experiences of many guests. However, focusing on consistency and professional engagement could further enhance the service quality at Hotel Split.
Spa
The wellness and spa facilities at 'Hotel Split' offer a mixed experience according to guest reviews. On the positive side, the wellness area is described as very clean and of high quality, featuring a relaxing sauna, enjoyable massages and accessible pools. Some guests found the wellness and spa experience to be top-notch with excellent and exclusive quality standards.
However, there are several areas requiring improvement. The wellness area is not always available with limited and inconvenient hours that affect the overall accessibility. The whirlpool was often cited as being too cold and the spa area, while clean, was sometimes crowded and lacked sufficient capacity. Additionally, some guests noted that parts of the spa were not well-maintained and that the wellness facilities could be larger and more comfortable.
Overall, while the spa and wellness areas have potential and provide good features when available, improvements are necessary to consistently meet guest expectations.
Parking
Hotel Split offers a highly satisfactory parking experience with ample parking space available for guests. Visitors have commended the convenient and secure parking facilities, including options right in front of the hotel and in a nearby garage. The parking is also included with the stay, which adds to the convenience. For those traveling with bicycles, there is a secure parking facility specifically for them. Overall, parking at Hotel Split is hassle-free with plenty of space and a safe environment, ensuring guests can focus on enjoying their stay.
No, Hotel Split doesn't have any pool.
Yes, a spa is available at Hotel Split.
Yes, Hotel Split welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
Yes, parking facilities are available at Hotel Split.