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Summary of reviews'The b'Hotel' in Kajang is a popular choice for travelers due to its strategic location and overall positive guest experience. Situated directly opposite the Kajang MRT station and close to the KTM station, it offers exceptional convenience for accessing public transport, making it easy for guests to navigate between Kajang and Kuala Lumpur. The locale is also appreciated for its proximity to restaurants, a night market and essential amenities, ensuring a hassle-free stay. Ample and easy parking adds to the convenience, though late-night parking and mobility issues related to stair access could be potential drawbacks.
The guest rooms at 'The b'Hotel' are frequently praised for being clean, spacious and comfortable, catering well to families and groups with multiple beds and effective amenities like air conditioning and water heaters. The hotel offers good value for money, which resonates with many budget-conscious travelers. However, there are occasional issues with cleanliness, including dust and odors and some gaps in soundproofing and room maintenance.
Cleanliness is largely seen as a strong point with many guests highlighting well-maintained rooms and bathrooms. The dedicated cleaning staff ensures timely service, although some guests have noted isolated instances where the cleanliness could be improved.
Guest service stands out prominently with the hotel staff receiving widespread acclaim for their attentive, friendly and professional demeanor. Receptionists facilitate smooth check-ins and are consistently helpful, contributing positively to the overall guest experience.
The hotel provides various amenities like free wifi and hot showers, though feedback on the wifi is mixed with some guests experiencing slow or intermittent connectivity. Television services also received criticism for limited channel options and poor signal quality. Despite these minor setbacks, guests generally find other aspects of their stay satisfactory.
Despite some mixed reviews about bed comfort, including reports of itchiness and cleanliness concerns, many guests find the beds comfortable with clean linens. Family rooms cater well to guests traveling with children, adding to the hotel's appeal for family stays.
Overall, 'The b'Hotel' offers a convenient, affordable and comfortable stay, especially for travelers prioritizing location, clean accommodations and excellent service. The hotel could benefit from addressing minor issues related to room maintenance and amenities to enhance guest satisfaction further. Show more
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Categories
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Free Wi-Fi
Business Hotel
Small Hotel
Room Types
Superior Queen RoomThe double room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a bidet. The unit has 1 bed.
Deluxe Triple RoomThe triple room offers air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a bidet. The unit has 2 beds.
Family RoomThe family room provides air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a bidet. The family room offers a wardrobe, parquet floors, a tiled floor, a flat-screen TV, as well as city views. The unit offers 2 beds.
Budget Double RoomThe double room offers air conditioning, a wardrobe, as well as a private bathroom featuring a walk-in shower and a bidet. The unit offers 1 bed.
Deluxe SuiteThis suite includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite offers a flat-screen TV, soundproof walls, a seating area, a wardrobe as well as city views. The unit has 3 beds.
Deluxe Queen RoomThe double room offers air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a bidet. The double room provides a flat-screen TV, a wardrobe, parquet floors, a tiled floor as well as city views. The unit has 1 bed.
Guest Reviews
7.4
Good
Location
'The b'Hotel' in Kajang offers a remarkably convenient location for travelers. Situated right opposite the Kajang MRT station, it provides easy access to public transportation, making it simple to navigate between Kajang and Kuala Lumpur. The proximity to major transportation hubs, such as the MRT & KTM stations, adds to its strategic value, connecting guests easily to popular destinations like Bukit Bintang.
The hotel's locale is well-appreciated for its closeness to essential amenities. Guests find it easy to access food, as there are plenty of restaurants and a night market nearby. The accessibility extends to attractions and the town center, allowing visitors to explore Kajang's offerings without any hassle.
Additionally, the location facilitates a no-traffic-jam experience with easy parking options, ensuring convenience for those who drive. The close vicinity to the mosque and UKM also adds to the strategic placement of the hotel for various guests' needs.
Overall, the strategic and accessible location of 'The b'Hotel' significantly enhances the convenience of staying there, making it an ideal choice for travelers looking to explore Kajang and its surrounding areas.
Rooms
'The b'Hotel' presents a range of experiences with its rooms. The consensus among guests highlights the positive aspects such as spacious, clean and comfortable rooms, often described as very clean or super clean. Many echoed sentiments of the rooms being large and cozy, contributing to a comfortable stay, especially for families or groups as some rooms come with multiple beds and additional amenities like air conditioning and water heaters that work well.
Affordability and value for money are common themes with numerous guests noting the reasonable pricing for the quality and comfort provided. The proximity to public transport and commendable service from the reception staff further enhance the appeal, making it a practical choice for short stays.
However, not all reviews were glowing. Some guests encountered issues with cleanliness, including dust and odor problems in certain rooms. Others mentioned the lack of soundproofing and occasional inconsistencies with room allocations and bookings. Air conditioning malfunction and low water pressure were sporadically reported, diminishing the overall experience for a few.
Despite a few drawbacks, the overall feedback emphasizes satisfactory comfort and cleanliness, making 'The b'Hotel' a suitable option for travelers prioritizing these qualities on a budget.
Beds
The beds at The b'Hotel have garnered mixed feedback from guests. On the positive side, many guests found the beds to be comfortable with some highlighting the addition of large beds and the availability of both queen and single options. The beds were also frequently described as nice with clean sheets and blankets contributing to a pleasant sleep experience. However, other guests faced issues with reports of itchy and uncomfortable beds, potentially caused by dust mites. Some found the mattresses in poor condition, even suggesting they needed replacement due to discomfort and body aches. A few reviews mentioned bedbugs and dirty linens, which significantly detracted from their stay. Overall, while there seemed to be a decent number of content guests, the inconsistency in bed quality pointed to areas in need of improvement for ensuring all guests enjoy a restful night.
Cleanliness
When it comes to cleanliness, 'The b'Hotel' generally receives positive feedback from guests. Many reviews highlight the spacious, clean rooms and comfortable accommodations. The staff is noted for cleaning the rooms on time and overall, the property is often described as very clean and well-maintained. Several reviewers mentioned that both the bathrooms and toilets were in good condition and clean with a number of guests satisfied with the hotel’s cleanliness.
However, there are some mixed opinions. While a majority find the rooms to be tidy and the facilities clean, there are occasional remarks about areas needing more attention, such as dirty floors, stained walls, dusty rooms and unclean bathrooms. Some guests encountered issues like long black hair in the sink or shower and felt that cleanliness could be improved further. Despite these few critical reviews, the general sentiment leans towards a positive experience with clean, comfortable and valuable accommodations.
Overall, the hotel seems to strike a decent balance, maintaining cleanliness that meets the expectations of most guests while still having room for improvement according to some.
Staff
At 'The b'Hotel,' guests consistently highlight the positive experiences they have with the hotel staff. With round-the-clock availability, the staff are always on hand to assist with any requests, ensuring a seamless and accommodating stay. Receptionists are often described as kind and friendly, contributing to an effortless check-in process. The exceptional hospitality and impeccable service by the staff make each visit enjoyable and many guests commend their professionalism and helpful nature.
Additionally, the staff are praised for their excellent interpersonal skills and courteous demeanor. Whether providing efficient service or displaying a friendly attitude, the team at 'The b'Hotel' is frequently noted for their politeness and responsiveness. Staff members are recognized for their customer service, understanding and willingness to help, creating a welcoming and pleasant environment for all guests.
In particular, several individual staff members receive special mentions for their attentive service and friendliness, making a notable impact on the overall guest experience. Despite a few isolated criticisms regarding booking mishaps or less favorable interactions, the overwhelming feedback focuses on the supportive and amiable nature of the staff, establishing 'The b'Hotel' as a place where exceptional service and hospitality are standard.
Wi-Fi
The reviews for The b'Hotel highlight a mix of experiences regarding the wifi and television services. Positive feedback indicates that guests enjoyed fast wifi and appreciated having both WiFi and hot showers available. However, there were several complaints about the internet with guests mentioning issues like slow or extremely slow wifi, difficulty in connecting and intermittent service cuts. The television service also drew criticism with mentions of limited channels, poor signal quality and malfunctioning sets. Despite these challenges, one guest commented that everything is good, suggesting that other aspects of their stay were satisfactory.
Parking
The b'Hotel offers a convenient and flexible parking experience for its guests with plenty of parking spaces available. It is easy to park at the hotel and there is free parking offered. Guests appreciate the availability of parking without any traffic congestion. However, finding a parking spot might be challenging after 11 PM. While many find the parking area straightforward and convenient, a few guests noted that aspects of the parking area could be cleaner. Additionally, the need to climb stairs to enter the hotel makes it less suitable for elderly guests or those with mobility issues.
Family
The b'Hotel provides a comfortable and suitable environment for families, offering a variety of family rooms. Despite some noting that the family rooms can be on the smaller side, overall they are described as good and perfect for families. Rooms are generally clean, though there have been occasional mentions of stains. The hotel successfully accommodates family stays, making it a reliable option for guests traveling with children.
No, The b'Hotel doesn't have any pool.
No, a spa isn't available at The b'Hotel.
No, The b'Hotel doesn't allow dogs.
No, parking facilities aren't available at The b'Hotel.