Heritance Kandalama

Kandalama , , P.o Box 11, Heritance Kandalama (Show on Map)
8.8
Excellent


Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests 1 room, 2 guests
Info
Summary of reviewsHeritance Kandalama is a luxurious 5-star hotel nestled in the forest with stunning views of the lake. The hotel impressively integrates with nature and is surrounded by lush greenery and wildlife, making for a peaceful and rejuvenating stay. The breakfast buffet is highly recommended with an amazing selection of food offered, including Sri Lankan cuisine and fresh fruits and juices. The dinner options are quite varied with Indian Vegetarian food and a huge selection of Sri Lankan food being standout positives. The hotel offers top-notch facilities with a comfortable and stylish ambiance, but some parts might need refurbishment to match the high standards expected from a five-star resort. The staff are excellent with attentive and friendly service provided throughout the hotel. The pool selection is impressive with the infinity pools overlooking the reservoir offering incredible views of the surrounding nature. Heritance Kandalama is a perfect destination for families looking for an unforgettable stay in Sri Lanka. The hotel is praised as a tranquil haven with wasted potential and the level of service and grandiose architecture make it stand out from the rest.
Show more
Categories
Hotel with Rooms With Jacuzzi / Hot-tub

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Infinity Pool    Panoramic View Pool    Outdoor Pool  


Business Hotel

Accessible Hotel

Hotel with Gym

Hotel with Tennis Courts

5-Star Hotel

Hotel with Infinity Pool

Hotel with Outdoor Pool

Hotel with Panoramic View Pool

Room Types
Superior King Rooms are located from the 2nd to the 5th floor of the Dambulla Wing of the hotel. Each comes with a private bathroom featuring oversized glass walls.

Luxury King Room Spacious rooms are fitted with free Wi-Fi. Includes a cable/satellite TV, minibar and personal safe. The stylish glass bathroom has a shower.

Deluxe King Room Spacious rooms are fitted with free Wi-Fi. Includes a cable/satellite TV, minibar and personal safe. The stylish glass bathroom has a shower and spa bathtub.

Panoramic King These rooms offer free Wi-Fi. Includes a cable/satellite TV, minibar and personal safe. The stylish glass bathroom has a shower.

Suite This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as lake views. The unit has 1 bed.

Superior Twin Room The spacious twin room provides air conditioning, soundproof walls, a balcony with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.

Luxury Suite This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as lake views. The unit offers 2 beds.

Royal Suite The spacious suite provides air conditioning, soundproof walls, a balcony with lake views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.

Panoramic Twin Room The spacious twin room provides air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a bath. This twin room features a minibar, a tea and coffee maker, a flat-screen TV with cable channels and a patio. The unit offers 2 beds.

Luxury Twin Room The spacious twin room offers air conditioning, soundproof walls, a balcony with garden views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.

Deluxe Twin Room The spacious twin room offers air conditioning, soundproof walls, a balcony with lake views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.

Luxury Panoramic King Room The spacious double room provides air conditioning, soundproof walls, a balcony with lake views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.

Luxury Panoramic Twin Room The spacious twin room provides air conditioning, soundproof walls, a balcony with lake views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.

Guest Reviews
8.8
Excellent
Location
Nestled in the forest with stunning views of the lake, Heritance Kandalama is a hidden gem in the middle of the jungle. The hotel impressively integrates with nature and is surrounded by lush greenery and wildlife. The experience of being immersed in the jungle setting is incredible with monkeys greeting you at your balcony and elephants roaming nearby. The location is perfect for visiting nearby spots like Sigiriya and Polonnaruwa. The hotel's unique architecture and its harmonious relationship with nature are exceptional. The views from the property, including those from the infinity pool, are breathtaking. The remote location and serene environment make for a peaceful and rejuvenating stay. Despite the hotel's age, the location and views make it worth the visit.

Breakfast
The breakfast at Heritance Kandalama hotel is highly recommended with an amazing selection of food offered on a buffet. The quality and variety of the food is outstanding and the staff is very attentive. The buffet is known for its variety of delicious options including Sri Lankan cuisine and fresh fruits and juices. Tea served at the restaurant and cappuccinos are also highly praised. The architecture and interior design of the hotel itself is also impressive. Some guests have noted that the buffet could be improved, but overall it is a must-have experience at the hotel, especially given the limited dining options in the nearby area.

Dinner
The dinner options at Heritance Kandalama were quite varied with Indian Vegetarian food and a huge selection of Sri Lankan food being standout positives. Both dinner and breakfast were excellent and there were a lot of options to choose from. The fancy romantic dining experience in a cave was a highlight, but the buffet seemed to be hit or miss - some found it outstanding, while others felt it was poor or sub standard. There were also mixed reviews of the a la carte restaurant with some finding it perfect and others feeling like the food could have been better. Prices varied as well with very affordable long lunches overlooking the beautiful scenery, but food by the pool being bad and expensive. Overall, opinions on the dinner at Heritance Kandalama were somewhat mixed with some guests finding the quality lacking and others enjoying it for the most part.

Rooms
Heritance Kandalama offers a stunning location with incredible views and marvelous design that merges in with the surrounding nature. While some reviews mention old equipment and a need for maintenance, the spacious rooms are beautifully decorated with luxurious bathrooms and excellent water pressure. Some guests appreciated the charming touches like animal-shaped towels and personalized service. Many were impressed with the outstanding views and architecture of the rooms, some with large windows and a balcony. However, noise isolation was a common issue mentioned by some guests and the cleanliness could be improved in some cases. Overall, the hotel offers top-notch facilities with a comfortable and stylish ambiance, but some parts might need refurbishment to match the high standards expected from a five-star resort.

Beds
The beds at Heritance Kandalama have received mixed reviews with some guests noting that they made a lot of noise and others describing them as very comfortable. Some guests were disappointed by the lack of beds or towels provided for their children despite paying extra fees. However, the overall consensus is that the rooms at the hotel are very comfortable and enjoyable to stay in. While some guests found the blankets to be thin and the sheets and towels to be older, others found everything about their stay to be positive with the beds being particularly comfortable. Overall, it seems that guests can expect a comfortable night's sleep at Heritance Kandalama.

Cleanliness
The Heritance Kandalama hotel has received positive reviews regarding its cleanliness. Many guests commented on the clean and comfortable rooms with some mentioning that even though the hotel is a bit old, it was still very well taken care of. The room cleaning was rated as good and some guests even noted that housekeeping went above and beyond, creating towel animals and providing fresh towels and bottled water every day. Overall, guests were pleased with the level of cleanliness in the rooms. However, some guests did mention small areas that needed maintenance or attention to be even cleaner. Additionally, a few guests noted that parts of the hotel, such as the gym, didn't feel very fresh, but this was not a widespread complaint. Overall, guests enjoyed their stay and found the hotel to be very clean and comfortable.

Staff
The staff at Heritance Kandalama, on the whole, are excellent. Guests rave about the attentive and friendly service they receive and mention specific staff members who went above and beyond to make their stay enjoyable. The pool and restaurant staff are noted for their kindness and willingness to help. Some guests say that the reception staff could be friendlier, but in general, the service is top-notch. A few guests mention issues with check-in or a lack of information about activities or dining, but these seem to be isolated incidents. Overall, guests are impressed with the level of service provided by the staff at this luxurious hotel.

Pool
The Heritance Kandalama hotel boasts an impressive pool selection with a total of three pools available for guests. The infinity pools overlooking the reservoir offer incredible views of the surrounding nature and are particularly inviting. Many guests enjoyed seeing monkeys playing in the trees and around the pools. The staff were praised for being helpful and friendly. Although some guests noted that the main pool could get crowded at times, others visited all three pools and found them to be clean and well-maintained. Overall, the pools were a highlight for many guests and provided a great way to cool down after a long day of exploring. However, a few guests did mention that the pool area didn't quite meet their expectations based on the photos. Despite the minor criticisms, the pool experience at Heritance Kandalama is a must-see for any traveler looking for a relaxing and enjoyable stay.

Family
Heritance Kandalama is a hotel that offers exceptional experiences for families with children. The hotel welcomes families and provides comfortable interconnected rooms suitable for all ages. The dining experience is fantastic with good food being served during breakfast and dinner. The hotel's location is perfect for exploring different animals such as monkeys, rabbits, eagles and elephants. The monkeys, especially, are a delightful sight, as they often visit the balconies of the rooms. Although some initial concerns were raised about not having enough bedding and towels for children, this did not deter guests from enjoying their stay. Overall, Heritance Kandalama is a perfect destination for families looking for an unforgettable stay in Sri Lanka.

5 Star
Heritance Kandalama is a remarkable 5-star architectural hotel with exceptional facilities and services. The hotel is situated in an incredible landscape, offering guests breathtaking views of the wildlife and lake. The buffet is great and the hotel has some of the best restaurants to visit. The hotel stands out for its exceptional building and some describe it as the best hotel in Sri Lanka and even the world. However, some guests suggest that the hotel needs updates in the room decor and cleanliness standards could be higher. Overall, the hotel's reception and services meet the 5-star rating and staff are very attentive to guests' needs.

Rooms with Jacuzzi / Hot-Tub
Guests who have stayed at Heritance Kandalama have had nothing but positive feedback when it comes to the jacuzzi and hot tub facilities in their rooms. Many have raved about the fantastic bathtub, whirlpool and jacuzzi with some even saying that it was the highlight of their stay. The panoramic view of the lake from the jacuzzi has been described as amazing and the small candle placed near the tub added to the romantic ambiance. Others have commented that a separate shower would have been an extra plus point. Some have also enjoyed increased privacy with the curtains in the room. Overall, guests have loved the spa bath room and the views they could enjoy while relaxing in pure luxury.

Outdoor Pool
The outdoor pool at Heritance Kandalama is a highlight of the hotel with guests raving about its stunning design and eco-friendly features. Its multiple levels and infinity edge provide a breathtaking view of the surrounding landscape, including the lake and lush vegetation. Guests also had the chance to spot monkeys playing in the nearby trees and around the pool. The pool is a perfect spot to relax and soak up the sun in style. Overall, the pool is a great feature of the hotel that guests thoroughly enjoyed.

Luxury
If you're looking for a luxurious stay in Sri Lanka, Heritance Kandalama won't disappoint. Many guests were blown away by the impressive and unique architecture of the 5-star hotel. While some noted that the facilities could use some updating, others declared it a perfect stay and the best hotel they've ever visited with exceptional service. Despite the price, guests felt that the hotel's interior didn't always match the 5-star rating. Nonetheless, the designer architektenhotel and its stunning beauty left guests in awe. True to its setting, monkeys are even welcomed on the hotel's communal areas and some rooms' terraces. Overall, the hotel is praised as a tranquil haven with wasted potential and the level of service and grandiose architecture make it stand out from the rest.


Yes, Heritance Kandalama has pool(s) that belong to one or more of the following categories: Infinity Pool, Panoramic View Pool, Outdoor Pool.

Yes, a spa is available at Heritance Kandalama.

No, Heritance Kandalama doesn't allow dogs.

No, parking facilities aren't available at Heritance Kandalama.

Yes, Heritance Kandalama has a gym.

Location Show Map
More Options
  • Resort in Sigiriya

  • 9.0 Excellent

  • From $105

  • Resort in Sigiriya

  • 9.2 Excellent

  • From $383

  • Hotel in Dambulla

  • 9.2 Excellent

  • From $111

  • Resort in Dambulla

  • 8.2 Very Good

  • From $63



5,240,720

Hotels

60

Categories

49,805

Regions

209,065

Cities


×
×
Checkin
× Home About Press Categories Blog Hotel Awards Travelmyth GPT Contact Terms & Conditions Privacy Policy Cookies Policy FAQ