Holiday Inn Kansas City - Downtown by IHG
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Summary of reviewsHoliday Inn Kansas City - Downtown by IHG is highly regarded for its prime location, offering guests easy access to downtown attractions such as the River Market area, as well as proximity to major highways for convenient travel to the stadium and other destinations. The hotel is situated in an area with a good selection of restaurants, which enhances the overall guest experience. Despite some concerns about the surrounding area after dark, the hotel's central location, cleanliness, and friendly staff are consistently praised.
The breakfast experience receives mixed feedback, with many guests appreciating the delicious offerings and commendable service, particularly the scrambled eggs. While some visitors felt the breakfast surpassed typical hotel buffets, others noted areas for improvement regarding the variety of options and service speed. Breakfast is not included with room rates, which can surprise some guests, although a manager's gesture to provide it for free in certain instances has been well received. Overall, guests find the breakfast flavors and service satisfactory, albeit with room for enhancement.
Guestrooms at the hotel are lauded for being clean, modern, and spacious, offering a high level of comfort. The comfortable beds contribute to a restful stay, despite an occasional critique of firmness. The property is consistently noted for its cleanliness and maintenance, further enhancing the positive experience. Guests appreciate the thoughtful amenities, although some minor issues with bathroom doors and the absence of certain room features, such as lounge areas, have been mentioned.
The hotel excels in cleanliness and updated facilities. Both public areas and private rooms are frequently commended for their pristine condition and modern appearance. The attention to detail in furnishing contributes to a pleasant stay, with comfortable beds and plenty of pillows enhancing the experience. The bright, remodeled environment and seamless maintenance make it a standout choice for those prioritizing cleanliness and modern amenities.
The staff at Holiday Inn Kansas City - Downtown by IHG is a key highlight, consistently praised for their exceptional service. Guests describe the staff as friendly, helpful, and accommodating, fostering a warm and supportive atmosphere. Both front desk and bar staff receive accolades for their welcoming demeanor and willingness to assist. The combination of cleanliness, modern amenities, and attentive service creates a compelling and enjoyable stay for guests seeking comfort and convenience in Kansas City.
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The breakfast experience receives mixed feedback, with many guests appreciating the delicious offerings and commendable service, particularly the scrambled eggs. While some visitors felt the breakfast surpassed typical hotel buffets, others noted areas for improvement regarding the variety of options and service speed. Breakfast is not included with room rates, which can surprise some guests, although a manager's gesture to provide it for free in certain instances has been well received. Overall, guests find the breakfast flavors and service satisfactory, albeit with room for enhancement.
Guestrooms at the hotel are lauded for being clean, modern, and spacious, offering a high level of comfort. The comfortable beds contribute to a restful stay, despite an occasional critique of firmness. The property is consistently noted for its cleanliness and maintenance, further enhancing the positive experience. Guests appreciate the thoughtful amenities, although some minor issues with bathroom doors and the absence of certain room features, such as lounge areas, have been mentioned.
The hotel excels in cleanliness and updated facilities. Both public areas and private rooms are frequently commended for their pristine condition and modern appearance. The attention to detail in furnishing contributes to a pleasant stay, with comfortable beds and plenty of pillows enhancing the experience. The bright, remodeled environment and seamless maintenance make it a standout choice for those prioritizing cleanliness and modern amenities.
The staff at Holiday Inn Kansas City - Downtown by IHG is a key highlight, consistently praised for their exceptional service. Guests describe the staff as friendly, helpful, and accommodating, fostering a warm and supportive atmosphere. Both front desk and bar staff receive accolades for their welcoming demeanor and willingness to assist. The combination of cleanliness, modern amenities, and attentive service creates a compelling and enjoyable stay for guests seeking comfort and convenience in Kansas City.
Hotel for Honeymoon
Romantic Hotel
3-Star Hotel
Guest Reviews
Holiday Inn Kansas City - Downtown boasts a prime location that guests find highly convenient and desirable. Set away from the city's hustle and bustle, the hotel is still within easy reach of downtown, providing easy access to various attractions, including the River Market area. Its proximity to major highways makes commuting, particularly to the stadium, straightforward and efficient. The surrounding area features a selection of good restaurants, enhancing the overall guest experience. Despite some concerns about the area after dark, guests consistently appreciate the excellent and central location of the hotel, which aligns well with the establishment's reputation for cleanliness and friendly staff.
The breakfast experience at Holiday Inn Kansas City - Downtown by IHG presents a mix of perspectives among guests. On one hand, many visitors have appreciated the quality of the breakfast, noting its delicious options, particularly highlighting items like the scrambled eggs. Some guests found the breakfast better than the usual hotel buffets, with a friendly and helpful staff contributing positively to their experience. Several reviews also mentioned satisfaction with the restaurant service during breakfast.
However, there are contrasting opinions about the breakfast offerings, suggesting areas for improvement. Some guests noted the lack of variety in breakfast options and felt the service was slower than expected. Additionally, it appears the breakfast is not included with room rates and needs to be ordered separately, which may come as a surprise to some guests expecting a complimentary meal. Nonetheless, there was an instance where a manager honored a booking site's terms and provided breakfast for free, earning praise for the gesture.
Overall, while the breakfast experience has received commendable feedback for its flavors and staff service, there remains room for enhancement in terms of speed and variety to ensure a more consistent guest experience.
Holiday Inn Kansas City - Downtown by IHG has been praised for its clean, modern, and spacious rooms that offer a high level of comfort. Many guests found the beds particularly comfortable, contributing to a restful stay. The property itself is consistently described as clean and well-maintained, adding to a positive overall experience. An excellent location and decent staff further enhance the appeal of the hotel. Despite some issues with bathroom door functionality and discrepancies with room amenities, such as missing lounge areas, the overall room experience is positively highlighted. A few guests noted the beds as slightly firm to their preference, but this is a minor critique in comparison to the overall positive feedback regarding room comfort and cleanliness.
Holiday Inn Kansas City - Downtown by IHG impresses with its exceptional cleanliness and updated facilities. Guests frequently commend the hotel for its pristine condition throughout, emphasizing the spotless nature of both public areas and private rooms. The hotel not only meets but often exceeds expectations in terms of cleanliness, with several mentions of its modern and fully updated appearance. Visitors appreciate the attention to detail in the well-furnished rooms, which contribute to a pleasant and restful stay. The comfortable accommodations are enhanced by an abundance of pillows and a bed that consistently earns high marks for comfort. The bright and nicely remodeled environment further enhances the overall guest experience, making it a standout choice for those seeking both cleanliness and modern amenities in a convenient location.
The staff at Holiday Inn Kansas City - Downtown by IHG consistently receives high praise from guests for their exceptional service and welcoming demeanor. Visitors describe the staff as very friendly, helpful, and accommodating, creating a warm and supportive environment throughout their stay. Both the daytime staff and those at the front desk make a lasting impression with their kindness and willingness to assist guests in any situation. This hospitality extends to the bar staff as well, who are noted for their welcoming attitude. Cleanliness and maintenance also receive commendations, attributed in part to the attentive and effective staff. Overall, guests find the team at this hotel to be a key highlight, consistently offering friendly interactions and outstanding support.
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Location
Breakfast
However, there are contrasting opinions about the breakfast offerings, suggesting areas for improvement. Some guests noted the lack of variety in breakfast options and felt the service was slower than expected. Additionally, it appears the breakfast is not included with room rates and needs to be ordered separately, which may come as a surprise to some guests expecting a complimentary meal. Nonetheless, there was an instance where a manager honored a booking site's terms and provided breakfast for free, earning praise for the gesture.
Overall, while the breakfast experience has received commendable feedback for its flavors and staff service, there remains room for enhancement in terms of speed and variety to ensure a more consistent guest experience.
Rooms
Cleanliness
Staff
No, Holiday Inn Kansas City - Downtown by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Kansas City - Downtown by IHG.
No, Holiday Inn Kansas City - Downtown by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Kansas City - Downtown by IHG.
No, Holiday Inn Kansas City - Downtown by IHG doesn't have a gym.
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