Garden Villa

Kaohsiung 22.67770000, 120.30023900 , No. 801, Chongde Road (Show on Map)
7.8
Good


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Summary of reviewsGarden Villa presents an attractive option for travelers seeking a blend of convenience, comfort and scenic beauty in a prime location. Positioned centrally, it facilitates easy exploration of nearby attractions such as the picturesque Lotus Pond Park and Dragon and Tiger Pagodas with the added benefit of being within walking distance to the Zuoying High-Speed Rail Station. The lively surrounding area, full of shops and restaurants, along with excellent transportation connections, enhances the overall accessibility and appeal of the hotel.

Reviews of the breakfast buffet at Garden Villa are predominantly positive with guests appreciating the variety of Chinese and Western options available. The atmosphere is generally enjoyable and particular items like the baked goods and fresh vegetables receive commendation. However, there is room for improvement in service efficiency and ensuring better value for money.

For dinner, the in-house dining options are highly praised for the quality and value of the meals, particularly at the Chinese restaurant and tea restaurant. Despite some issues with service and facility maintenance, the overall dining experience garners favorable reviews.

Guests highlight the spacious and comfortable rooms, which are equipped with efficient air conditioning and provide amenities like separate bathtubs. The cleanliness and overall tidiness are frequently mentioned as positive aspects, though there are some concerns regarding room maintenance and the age of the facilities. Despite minor drawbacks, the rooms are well-regarded for their cost performance and convenience.

The hotel staff are noted for their friendliness and professionalism, particularly the front desk and housekeeping teams. While some inconsistencies in service quality are mentioned, the general sentiment is that the staff enhance the overall stay with their attentive and courteous demeanor.

Parking at Garden Villa is convenient and well-received, though some areas for improvement, such as cleanliness and facility enhancements, are noted. For families, the hotel provides spacious accommodations and amenities that cater well to children and elderly family members, making it a desirable option for family travel.

The beds at Garden Villa receive high marks for comfort, though some guests find the pillows too soft. Despite minor issues with soundproofing, guests generally enjoy a restful sleep due to the quality of the bedding.

Business travelers appreciate the hotel's strategic location and the suitability of its facilities for work-related stays. The positive reviews from business professionals underscore the reliability and versatility of the hotel for both business and leisure purposes.

Overall, Garden Villa is a commendable choice offering a pleasant atmosphere, convenient location and a high level of comfort, catering well to a diverse range of travelers including families, business guests and those with accessibility needs.
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About Garden Villa
License: 08924821
Guest Reviews
7.8
Good
Location
Garden Villa enjoys a strategically excellent location that speaks to both convenience and scenic delight. Centrally positioned, it is ideal for travelers looking to explore the nearby attractions, including the picturesque Lotus Pond Park, the Dragon and Tiger Pagodas and the botanical garden right across the street. The hotel's proximity to the Zuoying High-Speed Rail Station, merely a short walk or bike ride away, makes it extremely convenient for those traveling by train.

Additionally, the area around Garden Villa boasts a lively atmosphere with an array of shops, restaurants and dining options, ensuring that guests have plenty to do during their stay. The convenient transportation options further enhance accessibility to various tourist spots like the Pier 2 Art Center, Cheng Ching Lake, Lianchi Lake and even the Kaohsiung Dome.

Despite the hotel's age, it offers spacious rooms, a quiet environment and facilities that cater well to both tourists and business travelers. The location provides a good balance, allowing guests to enjoy the sights without the hustle and bustle typically associated with city centers. Overall, Garden Villa creates a pleasing blend of convenience, comfort and a pleasant environment, making it a suitable choice for a diverse range of travelers.

Breakfast
The breakfast offerings at Garden Villa receive mixed reviews but lean towards positive sentiments for the variety and abundance. Guests generally appreciate the buffet style, which includes a wide array of both Chinese and Western options, making it a satisfying and filling start to the day. The breakfast is frequently described as delicious with certain items like the baked goods and fresh vegetables standing out for their quality. Many guests commend the abundance and richness of choices available, ensuring a pleasurable dining experience in a comfortable atmosphere.

However, some reviews indicate areas for improvement. There are mentions of slow service and occasional lapses in cleanliness. A few guests feel that the breakfast does not entirely match the price point, suggesting that it lacks value for money and variety at times. Specific criticisms include reduced vegetable options, lack of meal replenishment after 9:30 and the breakfast not being included in the room rate, which requires an additional and somewhat costly charge.

Despite some negative feedback regarding the service efficiency and the need for a more distinctive breakfast item, the general consensus views the breakfast at Garden Villa positively, highlighting its diversity and taste as standout features.

Dinner
Garden Villa offers several in-house dining options that guests have found to be good value for money with delicious meals available. The Chinese restaurant on the first floor and the tea restaurant receive particular praise for their tasty dishes and the bread also stands out for its flavor. Despite the high quality of the food, some guests have noted poor service, especially at the Diamond Hall restaurant. Additionally, there were some service issues like missing soap and an inaccessible pool. However, the overall consensus highlights the positive dining experiences with many empty plates at breakfast as a testament to the enjoyable meals.

Rooms
Guest reviews of Garden Villa highlight several positive aspects of the hotel's rooms, particularly noting their spaciousness and comfort. Many guests appreciate the large room sizes, comfortable beds and decent lighting, which contribute to an overall comfortable stay. The presence of a separate bathtub in some rooms is also praised. Notably, the rooms are equipped with efficient air conditioning, which is particularly appreciated during hot weather.

The hotel's facilities, although old, are mostly well-equipped and the rooms are often referred to as clean and tidy. The location is also a significant plus, being convenient and close to delicious restaurants and essential amenities.

However, several concerns are noted, including issues with room cleanliness and maintenance. Some rooms have a musty smell, mold in the bathrooms and outdated facilities. The soundproofing is poor in some areas and there are incidents of leaking ceilings and water damage in common areas. Additionally, some guests experienced inconveniences with malfunctioning equipment such as noisy refrigerators, weak hairdryers and inefficient flushing toilets. The overall decor and furnishings appear dated with worn-out carpets and peeling wallpaper.

Despite these drawbacks, the overall cost performance of the hotel is considered high by guests. The spacious and comfortable rooms, coupled with a convenient location and basic cleanliness, make Garden Villa a suitable choice for many travelers, albeit with a need for improvements in maintenance and modernization.

Beds
The guest reviews for the beds at Garden Villa predominantly highlight the comfort of the bedding with numerous mentions of very comfortable and just-right mattresses. Many guests found the beds large and spacious, enhancing the overall sleeping experience. On the downside, the softness of the pillows was frequently criticized with several guests finding them too soft or flat, affecting their sleep quality. Beyond the bed, some critiques were noted about the room's soundproofing and occasional noise disturbances, as well as other isolated incidents of discomfort related to the bed's firmness or shakiness. These issues, however, seem to be minor compared to the general satisfaction with the beds' comfort.

Cleanliness
Nestled close to the serene Lotus Pond Park, Garden Villa is a balanced blend of tranquility and convenience. Guests frequently comment on the cleanliness of the rooms, noting that they are spacious and tidy with comfortable beds. The hotel is particularly commended for being "clean and tidy" across various areas, including the environment and common spaces. The dedicated cleaning staff add to the positive experience, described as friendly and efficient in maintaining cleanliness daily.

However, the property is showing signs of age with several reviewers pointing out issues such as moldy smells, visible mold in bathroom areas and outdated equipment. Some rooms have noticeable issues with moisture, leading to peeling wallpaper and dust accumulation. Despite these drawbacks, general maintenance keeps most areas clean and comfortable.

Guests appreciate the overall high cost performance of the hotel and many enjoy the convenient location. The excellent breakfast buffet is a common highlight, adding to the satisfying stay. While the property appears a bit dated with some facilities temporarily closed, Garden Villa manages to provide a pleasant atmosphere.

Staff
Nestled within a convenient location ideal for sightseeing, Garden Villa offers a mix of pleasant and challenging experiences, particularly when it comes to their staff interactions. Predominantly, the hotel staff is lauded for their friendliness and attentiveness. Visitors often commend the front desk personnel for their soft-spoken, polite and professional demeanor, enhancing the overall stay with their warm greetings and efficient service. Many note that the night shift receptionist is especially patient and thorough in explaining parking matters.

The quality of service extends to housekeeping, where staff are described as kind and courteous. General counter service receives positive feedback for being very good with front desk staff often highlighted for their prompt and friendly support. Specific employees, such as the thoughtful doorman and the proactive entrance staff, contribute to a generally commendable service attitude.

However, there are notable areas for improvement. Some guests report inconsistent service quality, mentioning disorganized customer service and occasional cold or inattentive attitudes from certain staff members. Issues such as slow response times from front desk staff, forgetfulness during check-in and a lack of warm, personal engagement are also cited. Crowded reception conditions and early check-out times further dampen the experience for some.

Overall, while Garden Villa excels in providing friendly and professional service, attention to consistency and improved communication could enhance the guest experience even further.

Parking
The Garden Villa boasts a large, convenient parking lot, making it easy for guests to securely park their vehicles without concern for space. Despite being outdoors, which can be less convenient during inclement weather, the parking facility is generally considered satisfactory and well-appointed. Several reviews highlight that the parking service is highly appreciated with multiple shaded areas available. While there are mentions of the parking lot being dirty at times and lacking a token barrier for entry, overall, guests find the parking situation at Garden Villa to be hassle-free and contributing positively to the hotel’s cost performance.

Family
The 'Garden Villa' seems to provide a satisfying experience for families, especially those with children. Families have found the family rooms to be spacious and comfortable, accommodating their needs effectively. Features such as double sinks add convenience, enhancing the overall comfort of the stay. Many families have appreciated the inclusion of amenities like baby bathtubs. One review highlighted that everyone in the family, including kids, felt appreciated during their stay. Despite a few individual issues, the general sentiment suggests that families leave feeling satisfied and comfortable, making it a good option for those traveling with children and elderly family members.

Business
Garden Villa in Kaohsiung has garnered favorable reviews from business travelers, who appreciate its suitability for work-related stays. Its strategic location is frequently highlighted, being conveniently close to business destinations and offering a pleasant environment for both professional and leisurely activities. The hotel's proximity to Lianchi Lake is particularly appreciated by those who enjoy running or taking a break from their busy schedules.

While some guests noted areas where the hotel could improve, like the consistency in reception staff performance, the overall consensus is positive. Supplies are well-maintained and the facilities are in good condition. Many business travelers find Garden Villa to be an excellent choice with some even opting for multiple stays within a short period, indicating a level of satisfaction and reliability for their business needs. The hotel is also seen as versatile, catering well to both business and tourism, making it a balanced option for any type of travel to Kaohsiung.

Accessible
The Garden Villa hotel offers a variety of accessibility features that cater well to guests with disabilities. The bathrooms are notably accessible, ensuring convenience for those with mobility challenges. Additionally, the hotel has secure wheelchair lots, contributing to a hassle-free experience for those requiring such accommodations. Convenience is further enhanced by the transportation options available, including a complimentary round-trip shuttle service to the high-speed rail, noted for its reliability and ease. Guests appreciated the kind and helpful demeanor of the shuttle driver, which positively impacted their first impression of the stay. While the hotel could improve by adding directional signs for better navigation, the overall accessible amenities and convenient transportation options make Garden Villa a commendable choice for travelers with disabilities.


No, Garden Villa doesn't have any pool.

No, a spa isn't available at Garden Villa.

No, Garden Villa doesn't allow dogs.

No, parking facilities aren't available at Garden Villa.

No, Garden Villa doesn't have a gym.

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