5-Star Hotels, Chalets in Kappl

Hotel Zhero – Ischgl/Kappl

Hotel in Kappl

8.9

Excellent

From $218

5-Star Hotel

Every stay at the Zhero is a real adventure with its spacious spa area, awarded BBQ restaurant and the glamorous Minotti Bar/Lounge with open fireplace.

Summary of reviews related to the '5 Star' categoryHotel Zhero – Ischgl/Kappl, though holding a 5-star rating, has sparked mixed feelings among its guests, primarily concerning its alignment with the expectations of a luxury establishment. The initial impressions of the hotel's stylish and modern design create a buzz of anticipation that ultimately leads to disappointment for many visitors.

The primary critiques revolve around service quality, which many guests found lacking for a hotel of this caliber. Instances of inattentiveness such as unrefilled drinks, uncleared dirty dishes and brief responses to inquiries were common points of dissatisfaction. Guests mentioned the service level at the reception as particularly unprofessional, which stands in stark contrast to what is expected from a premier 5-star hotel.

Additionally, the practicality of operations was questioned with some pointing out an inability to accommodate dinner for guests and a general sense of running with minimal staff. The turnaround time for orders, although at a high service level, was also noted to be slower.

Overall, while some appreciated the high-level service, the consensus is that Hotel Zhero currently does not meet the stringent criteria and expectations associated with its 5-star rating. Many reviewers suggested that the hotel might be more accurately categorized as having a four-star superior level, indicating room for improvement in both service and operational execution.
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6 more hotels nearby!

Elizabeth Arthotel Adults Only 5.3 km from Kappl

Hotel in Ischgl

9.6

Excellent

From $760

5-Star Hotel

Located in Ischgl, the Elizabeth Arthotel is known for its unique art-focused ambiance. It offers luxurious accommodations and a distinctive experience for its guests.

Sport- und Genusshotel Silvretta 5.6 km from Kappl

Hotel in Ischgl

9.2

Excellent

From $160

5-Star Hotel

Located in Ischgl, Sport- und Genusshotel Silvretta combines athletic activities with gourmet dining. It is designed to cater to guests looking for both active pursuits and culinary delights.

Schlosshotel Ischgl 5-Sterne Superior 5.7 km from Kappl

Hotel in Ischgl

9.4

Excellent

From $230

5-Star Hotel

As a 5-star superior hotel in Ischgl, Schlosshotel Ischgl provides top-tier luxury and service. Its superior rating indicates an exceptional level of quality and guest experience.

Trofana Royal 5-Sterne Superior Resort 5.8 km from Kappl

Hotel in Ischgl

9.5

Excellent

From $522

5-Star Hotel

Located in Ischgl, Trofana Royal offers luxurious accommodations and exceptional amenities in a vibrant alpine setting. With elegantly designed rooms, a world-class spa, and gourmet dining options, it provides a relaxing and indulgent experience. Its central location and extensive facilities make it a top choice.