Hotel IKON Phuket - SHA Extra Plus
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Summary of reviewsHotel IKON Phuket - SHA Extra Plus offers a serene and strategically situated retreat appreciated by guests for its proximity to Karon and Kata beaches, accessible via a short walk or reliable shuttle service. Nestled on a hill, the hotel provides stunning ocean views and a tranquil environment surrounded by lush jungles, making it ideal for relaxation. The hotel is conveniently close to a variety of dining and shopping options, adding to its overall appeal.
Guests enjoy the substantial and varied breakfast with high praise for the taste, freshness and quality of the offerings, although a few noted the monotony and lack of Western options. The well-designed and modern rooms are often highlighted for their cleanliness, spaciousness and beautiful views. Issues such as firm mattresses and occasional maintenance lapses were noted but generally did not detract from the positive feedback.
Cleanliness at the hotel is commendable overall with rooms and the pool being particularly well-maintained, though some common areas fall short of the highest standards. The staff receives widespread acclaim for their friendliness and helpfulness, contributing significantly to the positive guest experience.
The hotel's WiFi service, however, is consistently described as less than satisfactory due to frequent reconnection issues and weak signals, potentially frustrating for guests needing reliable internet access.
The pool is a favorite feature with its serene atmosphere, cleanliness and beautiful views, despite occasional comments on water temperature. The hotel also caters well to families with young children, offering necessary amenities and playful staff interactions, although the distance from the beach and a lively guest environment might pose challenges for some.
Overall, Hotel IKON Phuket – SHA Extra Plus is praised for its modern, comfortable accommodations, friendly staff and tranquil setting, ensuring a pleasant stay for beach seekers and explorers alike.
Categories
Guests enjoy the substantial and varied breakfast with high praise for the taste, freshness and quality of the offerings, although a few noted the monotony and lack of Western options. The well-designed and modern rooms are often highlighted for their cleanliness, spaciousness and beautiful views. Issues such as firm mattresses and occasional maintenance lapses were noted but generally did not detract from the positive feedback.
Cleanliness at the hotel is commendable overall with rooms and the pool being particularly well-maintained, though some common areas fall short of the highest standards. The staff receives widespread acclaim for their friendliness and helpfulness, contributing significantly to the positive guest experience.
The hotel's WiFi service, however, is consistently described as less than satisfactory due to frequent reconnection issues and weak signals, potentially frustrating for guests needing reliable internet access.
The pool is a favorite feature with its serene atmosphere, cleanliness and beautiful views, despite occasional comments on water temperature. The hotel also caters well to families with young children, offering necessary amenities and playful staff interactions, although the distance from the beach and a lively guest environment might pose challenges for some.
Overall, Hotel IKON Phuket – SHA Extra Plus is praised for its modern, comfortable accommodations, friendly staff and tranquil setting, ensuring a pleasant stay for beach seekers and explorers alike.
Accessible Hotel
This hotel in Karon Beach is explicitly mentioned as handicap accessible, indicating its suitability for guests with mobility challenges.
Hotel with Gym
The hotel features a fitness center for guests to maintain their workout routine during their stay.
4-Star Hotel
This hotel is known for its modern design and convenient location in Muang, Phuket. The SHA Extra Plus certification ensures enhanced safety and hygiene measures.
Hotel Taking Steps Towards Sustainability
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Outdoor Pool
Guest Reviews
Hotel IKON Phuket boasts a strategic yet tranquil location. While not directly on the beach, it offers a peaceful retreat just a short 15-20 minute walk or quick shuttle ride away from the picturesque Karon and Kata beaches. The hotel's setting on a hill provides stunning ocean views and a quiet atmosphere, surrounded by lush jungles, making it an ideal spot for relaxation.
Guests appreciate the proximity to a variety of amenities including numerous restaurants, a 7-Eleven store and self-service laundries, ensuring convenience throughout their stay. The area is described as excellent for those seeking tranquility but also close to vibrant entertainment options and dining experiences.
Transportation is made easy with taxis and scooters, although some note the remoteness might be less ideal without personal transport. Nonetheless, the hotel compensates well with a reliable beach shuttle service. Spacious, comfortable rooms and a varied breakfast add to the overall appeal of this well-situated hotel, making it a pleasant haven for beach seekers and explorers alike.
The breakfast at Hotel IKON Phuket - SHA Extra Plus has received mixed feedback from guests. On the positive side, many appreciated the substantial and hearty options, praising the taste and freshness of the dishes, particularly the vegetables. There were compliments for the extensive and varied buffet, which was described as very good, complete and of high quality. Guests found the breakfast to be plentiful and substantial with good spreads including rice, hot dishes, eggs and omelets on request. Vegetarian guests noted there were decent options available.
However, some reviews pointed to limited variety with specific mentions of monotonous offerings and the buffet being the same every day. While the breakfast generally received commendations for being good and delicious, a few guests felt it could be improved, citing cold eggs and subpar coffee. Despite the overall positivity, there was feedback suggesting the breakfast service could benefit from more Western options and better taste consistency. The breakfast met the needs of most guests, but some found it only average or basic and noted it finished promptly at 10:00 AM, which was inconvenient for a few.
In conclusion, while Hotel IKON Phuket offers good and tasty breakfast options that satisfy many guests, there is room for improvement in terms of variety and consistency.
Hotel IKON Phuket - SHA Extra Plus offers a delightful stay with its well-designed and modern rooms. Guests frequently appreciate the decoration and simplicity, noting the effective use of good lighting and spacious bathrooms. Most reviews highlight the cleanliness and comfort of the rooms, which include modern amenities and often feature balconies with panoramic views of the mountains or the sea.
Rooms are consistently described as large, airy and modern, boasting huge and comfortable beds, though some guests found the mattresses a bit firm. Many found the rooms to be quiet and peaceful, ideal for a restful stay. High marks were given to the hotel’s housekeeping for maintaining clean and tidy accommodations, although there were occasional lapses in attention to detail such as not replacing towels or conducting repairs beneath occupied rooms.
Guests also noted the spaciousness of the rooms with several mentioning that the actual room sizes were consistent with the photos provided online. The bathrooms were particularly praised for their size and cleanliness. The staff received positive feedback for their friendliness and helpfulness, adding to the overall pleasant experience.
Despite the overwhelmingly positive feedback, some guests pointed out areas in need of improvement, particularly in building C which seemed somewhat worn out. A few comments mentioned specific maintenance issues like a persistent sewage smell or the hotel needing a general facelift. However, the majority opinion leaned strongly towards satisfaction with the immaculate cleanliness and modern facilities of the hotel rooms.
Overall, Hotel IKON Phuket provides spacious, modern and clean rooms with beautiful views, ensuring a comfortable and enjoyable stay for its guests.
Hotel IKON Phuket - SHA Extra Plus receives generally positive feedback about its beds from its guests. The rooms themselves are described as spacious, stylish and cozy, often featuring large and incredibly comfortable beds. Guests appreciate the cleanliness and freshness of the rooms, noting the excellent plumbing and overall room design. Many reviews highlight the comfort of the mattresses with terms like extremely comfortable and exquisite frequently appearing. A recurring theme is the size of the beds, often mentioned as huge, gigantic or super comfortable, which greatly enhances the overall guest experience. Despite a few notes on hard mattresses and some complaints about beds not being properly made, the overall sentiment emphasizes the comfort and satisfaction provided by the hotel's bedding.
Hotel IKON Phuket - SHA Extra Plus has received a mix of feedback regarding its cleanliness. Many guests praised the hotel for being very clean with frequent and high-quality cleaning services. Rooms were often described as clean, comfortable, modern and stylish with regular changes of bed linens and daily cleaning routines. The pool also garnered positive remarks for its cleanliness and refreshing water.
However, there were some concerns. While many areas, including rooms, were commended for cleanliness, common areas such as elevators and some bathrooms did not meet all guests' standards and were noted as not being as clean. Specific issues included a dripping shower, bad smells in some bathrooms and minimal overall cleaning standards in some instances. Despite these drawbacks, the hotel's welcoming and helpful staff earned positive mentions, contributing to the overall good experience for many visitors. Additionally, the hotel boasts stylish and fresh designs, making it a visually appealing stay.
At Hotel IKON Phuket - SHA Extra Plus, the staff consistently make a strong impression on guests with their friendliness and helpful nature. The reception team, in particular, is noted for being cheerful and fantastic, always ready to assist with a smile. Many reviewers highlight the excellent and cooperative service provided by the entire team, depicting the staff as polite, attentive and welcoming.
Guests frequently mention how super-friendly, kind and accommodating the staff are, going out of their way to ensure a pleasant stay. The willingness of the staff to help and provide immediate assistance adds a significant positive touch to the overall experience.
While the majority of reviews reflect positively on the staff's demeanor and service levels, a few guests had mixed feelings. Some experienced moments of inattentiveness or found specific employees, particularly within the breakfast service, to be less amicable. However, these instances are overshadowed by the numerous mentions of the staff's pleasant, polite and responsive nature.
On the whole, guests feel well-treated by the team at Hotel IKON Phuket, appreciating their efforts to go above and beyond in delivering excellent customer service. The frequent and high-quality cleaning services also contribute to the positive remarks surrounding the staff, ensuring a clean and welcoming environment for all visitors.
Hotel IKON Phuket - SHA Extra Plus offers a WiFi experience that tends to be less than satisfactory based on guest reviews. Many guests highlighted issues such as the need to reconnect frequently and poor connection quality. The necessity to log in repeatedly and the overall weak signal can be frustrating. Although some found the WiFi to be stable, this seemed to be less common. Overall, the wifi connectivity might not meet the expectations of those requiring a reliable internet connection during their stay.
Hotel IKON Phuket offers a pool experience that garners mostly positive feedback from guests. The pool area is often described as great, amazing and lovely with many noting it as a perfect spot to cool off and relax. The sun loungers and surrounding amenities add to the comfort with some guests highlighting the cleanliness and well-maintained condition of the pool.
However, there are occasional mentions of the water temperature being either too cold or too hot with some guests indicating it felt more like a hot tub or, conversely, too chilly to enjoy fully. The pool’s design does not maximize sunlight exposure, which might affect one's experience depending on the weather.
Views from the poolside are praised for being beautiful and panoramic, contributing to a serene and quiet atmosphere that guests appreciate. Despite some remarks about it lacking a jacuzzi area and being of average size, the hotel's pool remains a valued feature for its tranquility and aesthetic appeal.
Overall, the pool at Hotel IKON Phuket is a well-liked facility that enhances the guest experience, offering a clean, relaxing spot to unwind with a pleasant backdrop.
Hotel IKON Phuket - SHA Extra Plus fosters a welcoming family atmosphere and provides good service combined with cost-effectiveness, making it an appealing choice for families. The hotel ensures convenience for those traveling with infants, offering amenities like cribs equipped with everything needed for young children.
However, the hotel's location is somewhat distant from the beach, requiring a 15-20 minute journey by transport, which may be challenging for families with small children. The staff's playful interactions with kids enhance the overall family-friendly experience, although some families might find the environment a bit chaotic, compounded by loud behavior from certain guests.
While the hotel is a great option for those traveling without kids or those who have their own transportation, the limited territory and the presence of loud guests could detract from the experience for families seeking a more serene vacation spot.
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Location
Guests appreciate the proximity to a variety of amenities including numerous restaurants, a 7-Eleven store and self-service laundries, ensuring convenience throughout their stay. The area is described as excellent for those seeking tranquility but also close to vibrant entertainment options and dining experiences.
Transportation is made easy with taxis and scooters, although some note the remoteness might be less ideal without personal transport. Nonetheless, the hotel compensates well with a reliable beach shuttle service. Spacious, comfortable rooms and a varied breakfast add to the overall appeal of this well-situated hotel, making it a pleasant haven for beach seekers and explorers alike.
Breakfast
However, some reviews pointed to limited variety with specific mentions of monotonous offerings and the buffet being the same every day. While the breakfast generally received commendations for being good and delicious, a few guests felt it could be improved, citing cold eggs and subpar coffee. Despite the overall positivity, there was feedback suggesting the breakfast service could benefit from more Western options and better taste consistency. The breakfast met the needs of most guests, but some found it only average or basic and noted it finished promptly at 10:00 AM, which was inconvenient for a few.
In conclusion, while Hotel IKON Phuket offers good and tasty breakfast options that satisfy many guests, there is room for improvement in terms of variety and consistency.
Rooms
Rooms are consistently described as large, airy and modern, boasting huge and comfortable beds, though some guests found the mattresses a bit firm. Many found the rooms to be quiet and peaceful, ideal for a restful stay. High marks were given to the hotel’s housekeeping for maintaining clean and tidy accommodations, although there were occasional lapses in attention to detail such as not replacing towels or conducting repairs beneath occupied rooms.
Guests also noted the spaciousness of the rooms with several mentioning that the actual room sizes were consistent with the photos provided online. The bathrooms were particularly praised for their size and cleanliness. The staff received positive feedback for their friendliness and helpfulness, adding to the overall pleasant experience.
Despite the overwhelmingly positive feedback, some guests pointed out areas in need of improvement, particularly in building C which seemed somewhat worn out. A few comments mentioned specific maintenance issues like a persistent sewage smell or the hotel needing a general facelift. However, the majority opinion leaned strongly towards satisfaction with the immaculate cleanliness and modern facilities of the hotel rooms.
Overall, Hotel IKON Phuket provides spacious, modern and clean rooms with beautiful views, ensuring a comfortable and enjoyable stay for its guests.
Beds
Cleanliness
However, there were some concerns. While many areas, including rooms, were commended for cleanliness, common areas such as elevators and some bathrooms did not meet all guests' standards and were noted as not being as clean. Specific issues included a dripping shower, bad smells in some bathrooms and minimal overall cleaning standards in some instances. Despite these drawbacks, the hotel's welcoming and helpful staff earned positive mentions, contributing to the overall good experience for many visitors. Additionally, the hotel boasts stylish and fresh designs, making it a visually appealing stay.
Staff
Guests frequently mention how super-friendly, kind and accommodating the staff are, going out of their way to ensure a pleasant stay. The willingness of the staff to help and provide immediate assistance adds a significant positive touch to the overall experience.
While the majority of reviews reflect positively on the staff's demeanor and service levels, a few guests had mixed feelings. Some experienced moments of inattentiveness or found specific employees, particularly within the breakfast service, to be less amicable. However, these instances are overshadowed by the numerous mentions of the staff's pleasant, polite and responsive nature.
On the whole, guests feel well-treated by the team at Hotel IKON Phuket, appreciating their efforts to go above and beyond in delivering excellent customer service. The frequent and high-quality cleaning services also contribute to the positive remarks surrounding the staff, ensuring a clean and welcoming environment for all visitors.
Wi-Fi
Pool
However, there are occasional mentions of the water temperature being either too cold or too hot with some guests indicating it felt more like a hot tub or, conversely, too chilly to enjoy fully. The pool’s design does not maximize sunlight exposure, which might affect one's experience depending on the weather.
Views from the poolside are praised for being beautiful and panoramic, contributing to a serene and quiet atmosphere that guests appreciate. Despite some remarks about it lacking a jacuzzi area and being of average size, the hotel's pool remains a valued feature for its tranquility and aesthetic appeal.
Overall, the pool at Hotel IKON Phuket is a well-liked facility that enhances the guest experience, offering a clean, relaxing spot to unwind with a pleasant backdrop.
Family
However, the hotel's location is somewhat distant from the beach, requiring a 15-20 minute journey by transport, which may be challenging for families with small children. The staff's playful interactions with kids enhance the overall family-friendly experience, although some families might find the environment a bit chaotic, compounded by loud behavior from certain guests.
While the hotel is a great option for those traveling without kids or those who have their own transportation, the limited territory and the presence of loud guests could detract from the experience for families seeking a more serene vacation spot.
Yes, Hotel IKON Phuket - SHA Extra Plus has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Hotel IKON Phuket - SHA Extra Plus.
No, Hotel IKON Phuket - SHA Extra Plus doesn't allow dogs.
No, parking facilities aren't available at Hotel IKON Phuket - SHA Extra Plus.
Yes, Hotel IKON Phuket - SHA Extra Plus has a gym.
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