Kassel, Wilhelmsstraße 2951.31261,9.49357(Show on Map)
8.0
Very Good
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+5 Photos
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Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Hotel am Rathaus, situated in the heart of Kassel, offers an ideal blend of convenience and comfort for travelers. Its prime location allows easy access to key landmarks, shops, restaurants, museums and public transportation. Despite being centrally located, the hotel manages to provide a tranquil environment, thanks to well-insulated windows and ample parking, including E-charging stations.
The rooms at Hotel am Rathaus are praised for their cleanliness and coziness. They are described as spotless, well-maintained and newly renovated, contributing to a comfortable stay. While room sizes may vary with some finding the spaces under the roof a bit cramped and challenging due to the absence of an elevator, the overall sentiment is positive. Guests appreciate the modern furnishings and amenities like coffee and tea in the rooms, which add to their comfort.
Staff performance at the hotel is exceptional, frequently highlighted for their friendliness, helpful nature and attentiveness. The owner’s personal touch and valuable tips further enhance the stay, creating a welcoming and personable atmosphere. The staff's efficiency, from smooth check-ins to late-night check-outs, ensures a hassle-free experience for guests.
The beds also receive commendations for their comfort with high-quality pillows, good bed linen and the availability of additional blankets contributing to a restful sleep. Although a few guests found the mattresses to be quite firm, the majority found them suitably comfortable.
While the hotel does not offer breakfast, its central location makes it easy for guests to find nearby cafes and bakeries, some of which come highly recommended. For those in rooms that include breakfast, the offerings are generally considered adequate and varied, despite some differences in opinion about coffee quality.
Overall, Hotel am Rathaus stands out for its impeccable cleanliness, comfortable rooms, exceptional staff and prime location, making it a reliable and pleasant choice for both short and extended stays in Kassel.
Categories
Small
Hotel am Rathaus is centrally located, providing guests with convenient access to Kassel's main attractions. It provides a comfortable and cozy stay. The hotel offers personalized service, enhancing the intimate experience.
EV charging stations
Guests staying at Hotel am Rathaus can use the available electric vehicle charging stations. The hotel offers this convenience for EV owners.
Family
Room Types
Single RoomLocated from the 1st to the 4th floor.
Double RoomLocated from the 1st to the 4th floor.
Family Room with BathroomLocated from the 3rd to the 4th floor.
Two-Bedroom ApartmentThis apartment features 1 living room, 2 separate bedrooms and 1 bathroom with a shower and a hairdryer. Guests can make meals in the kitchen that features a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment has parquet floors, a seating area with a flat-screen TV, a tea and coffee maker, a dining area as well as an inner courtyard view. The unit has 3 beds.
Budget Single RoomThis single room features a electric kettle and tea/coffee maker.
Room is on the 4th floor under the roof, no elevator available.
Budget Twin RoomThis twin room has a tea/coffee maker, electric kettle and flat-screen TV.
Room is on the 4th floor under the roof, no elevator available.
Budget Triple RoomThis triple room features a seating area, tea/coffee maker and electric kettle.
Room is on the 4th floor under the roof, no elevator available.
Small Single RoomThis single room has a tea/coffee maker and electric kettle.
Smaller than standard rooms are located on the 1st to 3rd floors
Queen RoomThis double room features a electric kettle, tea/coffee maker and flat-screen TV.
1 room with queen size 140 cm and room with double bed 160 cm.
Superior Single RoomThe single room provides a tea and coffee maker, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed.
Guest Reviews
8.0
Very Good
Review Summaries
Location
Hotel am Rathaus boasts a prime location right in the heart of Kassel, making it an ideal choice for travelers who want to explore the city with ease. Guests appreciate its proximity to key landmarks, shops, restaurants, museums and public transportation. Despite being centrally located, the hotel provides a tranquil environment with well-insulated windows that ensure a quiet stay. It's particularly convenient for those who arrive by car, offering ample parking and E-charging stations nearby. The hotel is also near pedestrian zones, adding to the ease of exploring on foot. Reviewers frequently highlight the hotel's cleanliness, comfort and friendly staff, enhancing the overall experience. Whether for a short visit or an extended stay, Hotel am Rathaus offers both convenience and comfort in a superb central location.
Breakfast
The breakfast situation at 'Hotel am Rathaus' receives mixed reviews from guests. Several patrons noted that the hotel does not offer breakfast, which can be inconvenient for those who prefer to eat at their accommodation. However, the hotel's central location provides easy access to a variety of nearby cafes and bakeries, some of which have been recommended for their delicious coffee and croissants. The hotel compensates for the lack of an in-house breakfast by providing guests with a list of alternative breakfast spots in the vicinity.
For those staying in rooms that do offer breakfast, opinions vary. Some guests appreciated the simple yet sufficient offerings, describing it as very good, appealing and including a variety of options like multiple types of bread and cold cuts. Others found the breakfast room a bit cramped and the selection somewhat modest with comments about coffee quality ranging from terrible to quite good. Despite these differences, the overall impression is that the breakfast is generally adequate, varied and convenient for most visitors.
Rooms
Hotel am Rathaus receives praise for its cleanliness and comfort, despite some varying opinions about room sizes. Many guests appreciate the spotless, cozy and functional nature of the rooms, describing them as clean, tidy and newly renovated. Larger rooms with several beds have been highlighted as particularly spacious and comfortable. The availability of amenities like coffee and tea in the room, as well as modern furnishings, contributes to positive experiences. However, there are consistent mentions of small room sizes, which might not be ideal for longer stays or for more than one occupant. Some guests found rooms under the roof or on higher floors to be stuffy or challenging to access, especially since there is no elevator. The hotel’s central location is a plus, though it can also contribute to noise levels in certain rooms. Overall, Hotel am Rathaus offers a clean, comfortable and conveniently located stay with room size being the main drawback for some guests.
Beds
Hotel am Rathaus generally receives positive feedback about its beds from guests. The majority of reviewers appreciate the comfort, describing the beds as cozy and well-furnished. Many highlight the comfortable beds and excellent bedding, which includes high-quality pillows and good bed linen. Guests also mention the availability of additional blankets per bed, further enhancing the comfort. While some reviews point out that the mattresses can be quite firm or hard, others find the mattresses to be good and comfortable overall. Despite a few mentions of discomfort, the consensus is that the beds at Hotel am Rathaus contribute positively to the overall stay with both comfort and quality bedding being consistent strengths.
Cleanliness
The reviews for 'Hotel am Rathaus' consistently highlight the exceptional cleanliness of the establishment. Guests frequently describe the rooms as spotless, well-maintained and very clean. Many mention that both single and double rooms uphold a high standard of cleanliness, contributing to a comfortable and welcoming experience. The cleanliness extends to all parts of the hotel, including the bathrooms, though some guests noted they weren't perfect, they were generally acceptable.
The hotel’s location is also repeatedly praised, often described as being close to the city center, which adds to its appeal. Visitors felt secure and found the overall facilities to be in good condition. Despite some rooms being described as small or labyrinthine, the tidiness and cleanliness of these spaces compensated for any minor drawbacks. In summary, 'Hotel am Rathaus' offers a very clean, comfortable and conveniently located stay, making it a reliable choice for travelers.
Staff
Nestled in the heart of Kassel, 'Hotel am Rathaus' stands out not just for its prime location but also for its exceptional staff. Guests frequently highlight the staff's friendliness and helpful nature. The owner is particularly noted for being attentive and offering valuable tips to enhance the stay. Easy communication with the reception and other staff members ensures that needs are promptly addressed, from smooth check-ins to late-night check-outs.
The hotel maintains a welcoming and personable atmosphere. Guests praise the competent and no-nonsense approach of the staff, noting their accommodating and supportive disposition. The ambiance of the hotel is pleasant, making it a comfortable place to stay, enhanced by amenities like reliable room service, available coffee and tea and customer parking.
Despite its central and convenient location in the city, the hotel offers a surprisingly quiet environment. The rooms are consistently described as spotless and well-maintained. The hotel's central position makes it an ideal base for exploring Kassel, while the friendly reception and overall hospitable environment add to the warm, family-like experience.
FAQ
No, Hotel am Rathaus doesn't have any pool.
No, a spa isn't available at Hotel am Rathaus.
No, Hotel am Rathaus doesn't allow dogs.
No, parking facilities aren't available at Hotel am Rathaus.
