Novotel Phuket Kata Avista Resort and Spa
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Summary of reviewsNovotel Phuket Kata Avista Resort and Spa is highly regarded for its prime location in the vibrant Kata area, offering easy access to Kata and Karon beaches, bustling markets, and various dining and shopping options. While its position atop a hill presents a challenge for some guests, the resort provides a complimentary shuttle service to the beach, ensuring convenience. The setting strikes a perfect balance between tranquility and accessibility, making it an appealing choice for travelers seeking both relaxation and exploration.
Guests praise the breakfast experience for its exceptional quality and variety, offering a diverse buffet that caters to different dietary preferences, although some mention occasional menu repetition. Dinner receives mixed reviews, with some guests appreciating the quality and value, especially the Indian selections, while others desire more variety and enhanced flavors. Room accommodations are lauded for their spaciousness, cleanliness, and comfort, with stunning ocean or pool views enhancing the experience. Despite minor issues like outdated furniture, the rooms remain a comfortable and well-equipped retreat.
Cleanliness across the resort is consistently applauded, with well-maintained premises and sparkling pools, though a few issues like musky sheets have been noted. The staff are a highlight of the guest experience, renowned for their friendliness, professionalism, and attentiveness, making strides to fulfill guest needs and ensure satisfaction.
The resort's spa stands out with its exceptional service and soothing ambiance, offering high-quality, reasonably priced massages. Families find the resort especially accommodating, with dedicated facilities like a kids club and multiple pools catering to children of different ages. Beds are generally described as large and comfortable, despite some mention of issues with firmness and dampness.
However, the hotel receives criticism regarding its five-star rating, with some guests feeling that it does not fully meet top-tier standards, noting signs of aging and the need for renovations. Despite this, Novotel Phuket Kata Avista Resort and Spa provides a fulfilling experience due to its strategic location, excellent service, and family-oriented amenities.
Categories
Guests praise the breakfast experience for its exceptional quality and variety, offering a diverse buffet that caters to different dietary preferences, although some mention occasional menu repetition. Dinner receives mixed reviews, with some guests appreciating the quality and value, especially the Indian selections, while others desire more variety and enhanced flavors. Room accommodations are lauded for their spaciousness, cleanliness, and comfort, with stunning ocean or pool views enhancing the experience. Despite minor issues like outdated furniture, the rooms remain a comfortable and well-equipped retreat.
Cleanliness across the resort is consistently applauded, with well-maintained premises and sparkling pools, though a few issues like musky sheets have been noted. The staff are a highlight of the guest experience, renowned for their friendliness, professionalism, and attentiveness, making strides to fulfill guest needs and ensure satisfaction.
The resort's spa stands out with its exceptional service and soothing ambiance, offering high-quality, reasonably priced massages. Families find the resort especially accommodating, with dedicated facilities like a kids club and multiple pools catering to children of different ages. Beds are generally described as large and comfortable, despite some mention of issues with firmness and dampness.
However, the hotel receives criticism regarding its five-star rating, with some guests feeling that it does not fully meet top-tier standards, noting signs of aging and the need for renovations. Despite this, Novotel Phuket Kata Avista Resort and Spa provides a fulfilling experience due to its strategic location, excellent service, and family-oriented amenities.
Luxury Hotel
Part of the Novotel brand and including a spa, this resort is listed among luxury options, indicating a higher standard of comfort and amenities.
Hotel Taking Steps Towards Sustainability
This resort has received Green Globe Certification for its sustainable practices. They focus on energy efficiency through LED lighting and solar panels, and water conservation with low-flow showerheads and grey water recycling. Waste reduction efforts include recycling programs and using refillable amenities.
Hotel for Honeymoon
This modern property offers upscale, family-friendly lodging near Kata Beach with hilltop views. The resort provides a range of amenities, including a spa and multiple dining options. The comfortable accommodations and convenient location make it a good choice for a relaxing honeymoon.
Hotel with Spa
The Novotel boasts InBalance Spa, providing a tranquil oasis for guests. The spa offers deep-tissue massages, aromatherapy, and reflexology. The resort is family-friendly and provides a detox wrap at the spa, making it perfect for both relaxation and rejuvenation.
Family Friendly Hotel
This resort is one of the best family resorts in Phuket, offering a wide range of kid's activities, spacious family rooms, and multiple swimming pools, including kids' and toddler pools. It features a Kid's Club and provides a perfect balance of relaxation and entertainment for both parents and kids.
Hotel with Swimming Pool
Features multiple refreshing pools suitable for all ages. The resort offers a spa and various activities, making it great for families and couples.
Children's Pool Outdoor Pool
Hotel with Free Wi-Fi
This resort offers free Wi-Fi and is known for its family-friendly environment and spa services. It features multiple pools and dining options.
Business Hotel
This resort is a modern hotel with convenient amenities and is close to the beach and Kata Center. It is suitable for business travelers looking for convenience and comfort.
Hotel with Parking
This resort provides parking and spa services. The resort has parking facilities and is known for its spa.
Hotel with Gym
This resort and spa is likely to include a fitness center among its facilities to cater to guests interested in maintaining their exercise routines while enjoying their stay.
5-Star Hotel
Nestled among green hills, this resort offers sweeping sea views and modern amenities. It features a luxurious spa, multiple swimming pools, and spacious rooms, providing a comfortable and relaxing stay. It is known for its convenient location and family-friendly atmosphere.
Hotel with Children's Pool
This resort offers a Family Fun Package which includes a free kids club and a wide range of free family benefits. It has multiple pools, tropical gardens, and an award-winning spa for parents to relax.
Hotel near The Beach
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Outdoor Pool
Guest Reviews
Novotel Phuket Kata Avista Resort and Spa enjoys a prime location in the vibrant Kata area, boasting close proximity to both Kata and Karon beaches. The hotel's positioning provides easy access to the beach, bustling markets, and a variety of restaurants and shops, with most attractions within a 5 to 10-minute walk. Guests appreciate the convenience this location offers, with the added benefit of stunning views of the Andaman Sea from certain vantage points within the resort.
Despite its excellent accessibility, the hotel is situated atop a steep hill, a feature frequently noted by guests. This ascent can be challenging for some, especially when traveling with strollers, but the resort mitigates this with a complimentary shuttle service to and from the beach. This positioning also grants the hotel a peaceful, secluded ambiance away from the busy town below.
The resort's surroundings cater well to families, offering a quiet retreat while still being near vibrant nightlife and local attractions. Overall, the location provides an excellent balance between tranquility and accessibility, making it a favored choice among travelers seeking both relaxation and exploration.
Novotel Phuket Kata Avista Resort and Spa offers a breakfast experience that is largely praised by its guests for its exceptional quality and variety. Guests positively note the buffet's diverse array of fresh and nourishing dishes, which include an impressive selection of eggs, fruits, bread, pancakes, and vegetables. The breakfast spread is generally described as amazing, with plenty of healthy and halal options available to cater to various dietary preferences. The presence of many activities for children and a very nice children's pool makes the breakfast even more enjoyable for families. While most reviews celebrate the plentiful choices and the food's delicious taste, a few reviews indicate some inconsistencies such as repetitive menus and occasional lack of excitement. Still, the overall consensus highlights a fulfilling and energizing start to the day, perfect for both adults and kids.
The dinner experience at Novotel Phuket Kata Avista Resort and Spa presents a mixed culinary offering for guests. While the food quality at the restaurant is described as delicious and excellent by some, there are mentions of meals being average or needing improvement in terms of flavor and variety. The dinner menu features a la carte options with enough courses to satisfy varied tastes, though guests have expressed a desire for more international diversity and extended dining hours. A notable highlight is the well-received Indian selections, indicating a strong point in the restaurant’s offerings. Value for money is generally appreciated, with some guests finding their meals not only enjoyable but worthwhile. Despite some critiques on consistency and quality, for many, the dining is a satisfying part of their stay. Overall, the restaurant boasts a large variety of food, including options for vegetarian diners, yet there is room for enhancement in the breadth and flavor consistency of their dinner services.
At Novotel Phuket Kata Avista Resort and Spa, guests have repeatedly praised the spaciousness and cleanliness of the rooms. Many reviews highlight the large and comfortable layout, which includes well-equipped facilities and thoughtful setups like rooms with dual double beds and family rooms featuring multiple wash basins. The rooms also boast beautiful views, often overlooking the ocean or offering a pleasant pool view, enhancing the overall guest experience.
The amenities within the rooms are noted to be very good, with practical features such as showers and bathtubs appreciated by many. Modern decor and blackout curtains contribute to a comfortable stay, while daily room service ensures cleanliness and restocks essentials, maintaining a high standard of room readiness.
However, while the rooms are celebrated for their size and views, there are some criticisms regarding their outdated condition. Guests occasionally mention worn-out furniture and a general need for renovation to address minor issues like dim lighting or humidity. Despite these drawbacks, accommodations are well-furnished and equipped with good toiletries, ensuring guest comfort.
The family rooms, in particular, receive glowing reviews for being spacious and engaging for children, making them ideal for family stays. Overall, while rooms might benefit from a refresh, the combination of superb views, spacious settings, and attentive service provides a reassuring level of comfort at a reasonable price.
Nestled in the beautiful setting of Phuket, Novotel Phuket Kata Avista Resort and Spa offers guests an interesting variety of sleeping experiences. The beds are generally described as large and comfortable by many guests, with some highlighting the presence of luxurious and super-soft mattresses. The addition of extra beds for children, complete with fun and themed linen, adds a delightful touch for younger travelers. A comfortable sofa bed provides additional options for relaxation. However, not all feedback is glowing. Some guests noted firmness in the pillows and the beds, along with a few commenting on mattresses that tend to slide apart or become damp. The resort's bedding seems to vary in satisfaction, with opinions ranging from super comfortable to somewhat hard. While there are reports of certain beds lacking box springs and some having the mattresses pushed together, the majority of reviews reflect a generally positive experience when it comes to resting at this resort.
Novotel Phuket Kata Avista Resort and Spa receives high praise for its cleanliness, making it a standout choice for those seeking a pristine environment. Guests commonly highlight the clean and well-maintained premises, making particular note of the spacious rooms and facilities that are consistently kept tidy. Many reviews mention that the pools are very clean and beautiful, and the hotel's overall cleanliness levels are deemed impressive and of a high standard. The rooms are described as very clean, with daily housekeeping ensuring they meet guests' expectations. The hotel is also noted for being family-friendly, with children enjoying the clean pools and play areas. While most reviews are positive, a few guests have noted isolated issues, such as musky-smelling sheets, some mold in the bathroom, and occasional lapses in room cleaning standards. Despite minor drawbacks, the overwhelming consensus is that the hotel provides an exceptionally clean and well-presented stay, contributing to a pleasant and enjoyable experience.
The staff at Novotel Phuket Kata Avista Resort and Spa consistently receive high praise from guests for their exceptional service. Guests frequently describe the team as friendly, welcoming, and always meeting them with a smile. The staff are noted for their attentiveness and responsiveness, making themselves available to fulfill any request. Reviews highlight the professionalism of the personnel, with special mentions of individuals such as Chopper at reception, and team members like Bee, Tina, Massimo, and others in the restaurant who made a significant positive impact. Despite occasional minor issues, the overall feedback is that the staff go above and beyond, providing fantastic and accommodating service. Their courteous demeanor and genuine kindness leave a lasting impression on guests, ensuring a comfortable and enjoyable stay.
The spa at Novotel Phuket Kata Avista Resort and Spa consistently impresses guests with its exceptional service and harmonious atmosphere. Visitors often highlight the high-quality massages they received, deeming them excellent and a source of genuine relaxation. The spa's reasonable pricing enhances its appeal, offering great value for money for those seeking serene rejuvenation. Many guests appreciate not only the massages but also the overall experience provided by the spa and its skilled staff, indicating a strong satisfaction with their time spent within this calming sanctuary. The combination of top-notch service and inviting ambiance makes the spa a standout feature of the hotel.
Novotel Phuket Kata Avista Resort and Spa offers a delightful pool experience that caters to both adults and children, making it an ideal destination for families. The resort boasts two large pools, one featuring a swim-up bar and the other designed with children in mind. Guests find the pools to be clean, spacious, and comfortable, providing a pleasant escape from the tropical heat. The children's area is well-equipped, offering fun water activities and slides that children enjoy immensely. While some guests noted that the pool area needs occasional maintenance, the overall consensus highlights the excellent facilities, with pools staying open till late for added convenience. The resort's proximity to family-friendly amenities like the kids club adds to its appeal for travelers with young children. Despite a few mentions of cleanliness issues, the majority appreciate the lovely, well-maintained pools that contribute to an enjoyable and relaxing stay.
Nestled in a prime location, Novotel Phuket Kata Avista Resort and Spa offers its guests remarkable access to the stunning Kata Beach, renowned for its sandy shores and pleasant atmosphere. The beach is conveniently reachable by foot or via the complimentary shuttle service provided by the hotel, making it accessible for all visitors. The proximity to the sea is a major plus, with guests appreciating the short walk or quick shuttle ride that allows easy access to the beach's serene beauty.
Many guests highlight the beautiful location of the resort and its efficient transportation services, ensuring a hassle-free visit to the beach every 30 minutes or hourly, depending on guest needs. While the resort is situated on a hill, some find the steep climb a bit challenging, especially those with small children. However, the availability of shuttle services mitigates this concern, allowing families to enjoy their beach outings without difficulty.
Kata Beach itself is described as amazing, with its lovely and sandy surface providing the perfect backdrop for relaxation or family activities. The resort's advantageous position near both the sea and local marketplaces adds to its appeal, providing guests with a tranquil retreat complemented by easy access to local attractions and dining experiences.
Novotel Phuket Kata Avista Resort and Spa emerges as an exemplary choice for families traveling with children, consistently praised for its family-friendly atmosphere and commendable service. Families can expect to find comprehensive facilities within spacious accommodations, making it an ideal setting for a family vacation. The resort provides excellent amenities specially designed for kids, including a dedicated kids club deemed as a blessing by many guests. This children’s club, accompanied by supervised activities even in the evening, stands out as a notable feature, ensuring that children are entertained and looked after.
The presence of multiple pools caters to various age groups, from small children to teenagers, adding to the allure for water-loving guests. The children's pool section and pool area are reported to be loved by the kids, maintaining their enthusiasm throughout the stay. Accommodations like spacious family rooms stocked with plush toys further enhance the experience for the little ones.
The resort’s dedication to catering to families is further exemplified by its friendly, attentive staff, creating an environment where both adults and children feel welcome and comfortable. This commitment is complemented by a diverse menu offered at breakfast, appealing to various palates. Overall, Novotel Phuket Kata Avista Resort and Spa stands out as a fantastic destination for families, with its structured approach towards creating an enjoyable and fulfilling vacation for both parents and children alike.
The reviews for Novotel Phuket Kata Avista Resort and Spa present a mixed picture, with a significant emphasis on dissatisfaction regarding its five-star rating. Many guests feel that the hotel does not live up to the expectations of a five-star establishment, noting that the facilities and services do not align with top-tier standards. There are mentions of the hotel showing signs of aging and a need for renovation, which further distances its perceived quality from that of other five-star hotels. Complaints also include the cost being too high for the value offered, especially in comparison to other accommodations within the same category.
While some guests mention that certain aspects meet the criteria for a five-star establishment, others highlight that improvements, particularly in food quality and service response times, are necessary to align with five-star expectations. The service is sometimes positively noted, describing experiences as great, yet this appears inconsistent with the overarching sentiment.
Overall, while the label of five stars is applied to the resort, the consensus from guest reviews leans towards it delivering more of a solid four-star experience. This highlights a gap between branding and guest perception that the hotel could address to better meet visitor expectations.
Novotel Phuket Kata Avista Resort and Spa offers an impressive range of amenities tailored for families, particularly those with young children. The resort features a variety of children-friendly facilities, including a kids club, a dedicated playroom, and engaging water activities. The highlight for many guests is the beautiful children's pool, which includes a separate area designed specifically for younger kids and features captivating elements like slides and water splashes. These facilities are complemented by a special kids area and a waterpark that keep young ones entertained and engaged. Families have praised the resort for its suitability for children, with fun activities and spaces like the Little Ocean playroom enhancing the overall experience. The combination of these well-thought-out amenities makes it an excellent choice for families looking to ensure their kids have a memorable and enjoyable stay.
The Novotel Phuket Kata Avista Resort and Spa offers an idyllic retreat with standout features that have left many guests impressed. It's recognized as one of the best options in the Kata Beach area, providing a perfect setting for relaxation and enjoyment. The hotel exudes a sense of luxury through its ambiance and decor, creating a memorable stay for visitors seeking a tranquil escape. A key highlight is the exceptional staff and their lovely service, which elevates the overall experience. While there are mixed opinions on its star rating, the overall impression is one of satisfaction and enjoyment.
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Location
Despite its excellent accessibility, the hotel is situated atop a steep hill, a feature frequently noted by guests. This ascent can be challenging for some, especially when traveling with strollers, but the resort mitigates this with a complimentary shuttle service to and from the beach. This positioning also grants the hotel a peaceful, secluded ambiance away from the busy town below.
The resort's surroundings cater well to families, offering a quiet retreat while still being near vibrant nightlife and local attractions. Overall, the location provides an excellent balance between tranquility and accessibility, making it a favored choice among travelers seeking both relaxation and exploration.
Breakfast
Dinner
Rooms
The amenities within the rooms are noted to be very good, with practical features such as showers and bathtubs appreciated by many. Modern decor and blackout curtains contribute to a comfortable stay, while daily room service ensures cleanliness and restocks essentials, maintaining a high standard of room readiness.
However, while the rooms are celebrated for their size and views, there are some criticisms regarding their outdated condition. Guests occasionally mention worn-out furniture and a general need for renovation to address minor issues like dim lighting or humidity. Despite these drawbacks, accommodations are well-furnished and equipped with good toiletries, ensuring guest comfort.
The family rooms, in particular, receive glowing reviews for being spacious and engaging for children, making them ideal for family stays. Overall, while rooms might benefit from a refresh, the combination of superb views, spacious settings, and attentive service provides a reassuring level of comfort at a reasonable price.
Beds
Cleanliness
Staff
Spa
Pool
Beach
Many guests highlight the beautiful location of the resort and its efficient transportation services, ensuring a hassle-free visit to the beach every 30 minutes or hourly, depending on guest needs. While the resort is situated on a hill, some find the steep climb a bit challenging, especially those with small children. However, the availability of shuttle services mitigates this concern, allowing families to enjoy their beach outings without difficulty.
Kata Beach itself is described as amazing, with its lovely and sandy surface providing the perfect backdrop for relaxation or family activities. The resort's advantageous position near both the sea and local marketplaces adds to its appeal, providing guests with a tranquil retreat complemented by easy access to local attractions and dining experiences.
Family
The presence of multiple pools caters to various age groups, from small children to teenagers, adding to the allure for water-loving guests. The children's pool section and pool area are reported to be loved by the kids, maintaining their enthusiasm throughout the stay. Accommodations like spacious family rooms stocked with plush toys further enhance the experience for the little ones.
The resort’s dedication to catering to families is further exemplified by its friendly, attentive staff, creating an environment where both adults and children feel welcome and comfortable. This commitment is complemented by a diverse menu offered at breakfast, appealing to various palates. Overall, Novotel Phuket Kata Avista Resort and Spa stands out as a fantastic destination for families, with its structured approach towards creating an enjoyable and fulfilling vacation for both parents and children alike.
5 Star
While some guests mention that certain aspects meet the criteria for a five-star establishment, others highlight that improvements, particularly in food quality and service response times, are necessary to align with five-star expectations. The service is sometimes positively noted, describing experiences as great, yet this appears inconsistent with the overarching sentiment.
Overall, while the label of five stars is applied to the resort, the consensus from guest reviews leans towards it delivering more of a solid four-star experience. This highlights a gap between branding and guest perception that the hotel could address to better meet visitor expectations.
Children's Pool
Luxury
Yes, Novotel Phuket Kata Avista Resort and Spa has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
Yes, a spa is available at Novotel Phuket Kata Avista Resort and Spa.
No, Novotel Phuket Kata Avista Resort and Spa doesn't allow dogs.
Yes, parking facilities are available at Novotel Phuket Kata Avista Resort and Spa.
Yes, Novotel Phuket Kata Avista Resort and Spa has a gym.
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