The St. Regis Astana is a luxurious and peaceful hotel located in the heart of a beautiful park with stunning views of the city and river. Guests can indulge in an exceptional breakfast buffet featuring local cuisine, experience immaculate and spacious rooms with high-class furnishings and enjoy an impressive spa and swimming pool. The staff are described as accommodating, friendly and attentive, providing excellent service and making guests feel safe. Families can enjoy the variety of amenities catering to kids and couples can indulge in romantic getaways with private jacuzzi rooms and thoughtful gifts. While some guests have reported minor issues, they were overshadowed by positive comments about the hotel's exceptional service, luxurious atmosphere and comfortable accommodations. Overall, The St. Regis Astana is highly recommended as a top five-star hotel in Kazakhstan.
DoubleTree by Hilton Almaty is a great choice for both business and leisure travelers due to its convenient and quiet location in the center of Almaty. The hotel offers a delicious and varied breakfast selection with options for all tastes and dietary preferences and the rooftop restaurant on the 11th floor receives high praise for its wonderful cuisine and international menu. The hotel boasts spacious, clean and comfortable rooms with good facilities and the spa and gym facilities are highly regarded by guests. The staff are described as kind and professional and the hotel provides a calm and noiseless atmosphere despite the event center and location. The indoor pool and spa center are fantastic and highly recommended by guests. Despite some minor issues with wifi and maintenance, the hotel is considered a nice and clean place to stay in Almaty. Overall, DoubleTree by Hilton Almaty is an excellent hotel for business trips and leisure stays.
The Ritz-Carlton, Astana is an exceptional hotel with top-notch facilities and service that consistently receives high praise from guests. The location is perfect for exploring the city with stunning views of the iconic Bayterek tower and the rooms are well-designed, spacious and clean with great amenities. The breakfast selection is outstanding with delicious options and attentive staff. The staff is noted for their exceptional service and client-oriented approach, going above and beyond to make guests feel welcome and comfortable. The spa is also highly recommended with luxurious amenities and excellent massage services. Overall, The Ritz-Carlton, Astana is a standout, top-notch hotel deserving of the highest praise.
SAAD Hotel Astana is lauded for its prime location, placing guests in the heart of Astana near key attractions like Khan Shatyr, shopping centers and restaurants. Its central positioning allows for convenient access to dining, shopping and sightseeing, making it an ideal hub for tourists. Visitors also appreciate the stunning panoramic views available from upper floors, adding to the overall comfort of the stay.
The hotel's breakfast receives significant praise for its wide variety of delicious offerings, including both hot and cold dishes that cater to diverse dietary preferences, such as gluten-free options and Kazakh specialties. While some guests noted repetitiveness in the breakfast menu and occasional issues with food running out, the positive sentiment generally prevails with many describing the breakfast as excellent.
Dinner experiences are equally well-received, especially in the rooftop restaurant offering panoramic views alongside high-quality cuisine. The variety of dining options, from light dinners to hearty meals and the excellent room service are frequently mentioned as highlights. Though some noted higher prices, the overall dining satisfaction remains high with the service and food quality standing out as notable aspects of the stay.
The rooms at SAAD Hotel Astana are described as spacious, comfortable and well-furnished with many highlighting the impressive city views from panoramic windows. Cleanliness and comfort are key positives, though some guests pointed out outdated decor and occasional lapses in room preparation and housekeeping. Despite minor maintenance issues, the rooms are generally appreciated for their comfort and scenic vistas.
Staff at SAAD Hotel Astana receive exceptional praise for their friendliness, professionalism and responsiveness. The English-speaking team is noted for their helpful and courteous attitude, enhancing the guest experience from check-in to check-out. Although there are isolated concerns regarding room cleanliness and check-in efficiency, the overwhelmingly positive reviews of the staff overshadow these issues.
The hotel's spa is highly praised for its excellent facilities, including a spacious swimming pool, sauna, jacuzzi, hammam and Roman bath. Guests enjoy the cleanliness, comfort and extended hours of the spa, making it a cherished part of the hotel experience. Similarly, the gym receives positive feedback for its quality and well-equipped facilities, providing a satisfactory fitness experience for guests.
The pool area is frequently highlighted for its cleanliness, warmth and relaxing atmosphere, adding to the overall appeal of the hotel's amenities. The availability of both free parking and underground parking is appreciated, though occasional limited spaces in the underground parking are noted.
In summary, SAAD Hotel Astana offers a generally positive experience for guests with standout features including its strategic location, excellent breakfast and dinner options, comfortable and spacious rooms and exceptional staff service. The well-maintained spa and fitness facilities further contribute to a pleasant stay, making the hotel a favored choice for both leisure and business travelers in Astana.
Swissôtel Wellness Resort Alatau Almaty is celebrated for its stunning natural location, nestled amidst picturesque mountain views and expansive parklands. The serene and tranquil setting, combined with beautifully maintained grounds, luxurious pools and a top-notch spa area, provides an exceptional retreat from the city's hustle and bustle. Despite being a 35 to 45-minute taxi ride from the city center, guests appreciate the lush green scenery, old trees and wildlife, making it an ideal get-away destination.
Breakfast at the resort generally earns praise for its variety and quality, featuring international cuisines and hearty offerings like a Swedish buffet, fresh fruits, smoked salmon and Swiss cheeses. While some find the breakfast cost high, the overall sentiment remains positive, especially appreciating the serene dining atmosphere and beautiful surroundings.
Dinner options receive mixed reviews with many guests praising the quality and variety of dishes, particularly the themed Italian dinner with live music and the offerings at the cozy Moxis bar. However, some found the prices high and noted inconsistencies in service and food quality at certain restaurants.
The rooms are widely appreciated for their cleanliness, modern design, spaciousness and stunning mountain views from the balconies. Guests enjoy the comfortable beds and well-stocked bathrooms, although there are occasional mentions of smaller-than-advertised rooms and inadequate sound insulation.
Cleanliness throughout the resort is consistently praised with both the rooms and common areas, including the pools and spa, kept in immaculate condition. The serene outdoor environment and high-quality service further enhance the resort’s appeal.
The staff at Swissôtel receive largely favorable reviews for their friendliness, politeness and attentiveness. While some isolated incidences of slow service and less professional interactions are noted, the majority of guests commend specific staff members for their excellent hospitality.
Wi-Fi at the resort is generally reliable, though not exceptionally strong, meeting most guests’ needs. The spa is a standout feature, offering extensive facilities such as Jacuzzis, saunas, hammams and specialized treatments, all housed in a clean and beautifully designed environment.
The gym impresses with its comprehensive equipment and cleanliness, catering well to fitness enthusiasts. Similarly, the pool areas with both indoor and outdoor options, are lauded for their maintenance, varied temperatures and luxurious ambiance.
Guests also enjoy the tennis courts available at the resort, despite occasional limitations due to tournament bookings. Parking facilities are well-regarded, noted as good, safe and easily accessible.
Overall, Swissôtel Wellness Resort Alatau Almaty stands out for its breathtaking location, luxurious amenities, excellent service and serene atmosphere, making it a prime choice for those seeking relaxation and a connection with nature.
SULTAN PLAZA Borovoe offers an exceptional getaway experience, nestled in a serene pine forest. The prime location provides a tranquil retreat with convenient access to nature and nearby attractions, such as the lake and the village of Borovoe. Guests enjoy the peaceful forest environment and the charming, well-maintained grounds of the hotel.
The hotel's culinary offerings receive high praise, particularly the breakfast, which boasts a delicious and varied buffet. Lunch and dinner options also maintain a high standard, providing a delightful dining experience. Despite occasional service delays and price concerns, the restaurant's diverse and flavorful options are well-regarded.
The rooms are spacious, clean and comfortable, creating a cozy atmosphere perfect for relaxation. Many guests appreciate the new furniture, modern amenities and beautiful views. Housekeeping consistently maintains pristine standards, ensuring tidy and inviting accommodations.
Cleanliness extends throughout the hotel with spotless rooms and well-kept public areas contributing to a clean, quiet and beautiful ambiance. The immaculate condition of the facilities, including the pool, is frequently highlighted.
Staff at SULTAN PLAZA Borovoe are professional, friendly and attentive. The excellent service provided by the team, from reception to housekeeping to restaurant personnel, significantly enhances the guest experience.
The hotel's spa and fitness center offer high-quality amenities, including a Finnish sauna, hammam, pool and well-equipped gym. Guests enjoy the relaxing atmosphere and various massage options available, despite the additional fees for some services.
The indoor swimming pool is a standout feature, praised for its cleanliness and inviting atmosphere. While there are minor concerns about the children's pool, the overall leisure experience is highly positive.
Parking options are convenient and secure, adding to the overall ease for guests traveling by car or motorcycle. Families find SULTAN PLAZA Borovoe an ideal destination with family-friendly amenities like spacious rooms, a playground and a good swimming pool contributing to a pleasant stay.
The beds are particularly comfortable, featuring high-quality, clean bedding that ensures a restful sleep. The soft yet supportive mattresses and top-notch pillows and blankets enhance the overall comfort.
SULTAN PLAZA Borovoe lives up to its four-star rating, offering excellent value for money. While there are occasional minor concerns, the overall experience meets and often exceeds guests' expectations, making it a favored choice for a relaxing and enjoyable stay.
The Hilton Astana is a top choice for travelers seeking convenience and accessibility with a prime location in the heart of the city. Guests rave about the stunning views of the EXPO from their rooms and the comfortable beds with USB connections. The breakfast receives high praise for its diverse and extensive selection of food choices with many calling it delicious and amazing. The hotel's dining options are also well-liked with exceptional service and delicious food. The rooms are beautiful, spacious and comfortable with modern design and high-quality furnishings. The staff are friendly, attentive and helpful with the spa center receiving high marks for its diverse services. The hotel is a great choice for business travelers with its loyalty program providing discounts and ideal location. The Hilton Astana is a luxurious and stylish stay with amenities up to 5-star standards and the modern decor sure to impress. Overall, the Hilton Astana provides a clean, quiet and comfortable stay in a beautiful location with high-level service.
Rixos Khadisha Shymkent is a luxurious hotel with exceptional service and top-class amenities, making it the best hotel in Shymkent and even in the whole region of Kazakhstan, according to positive guest reviews. The hotel is conveniently located near the city center with easy access to restaurants and cafes. The breakfast buffet offers a wide variety of fresh, delicious dishes, including traditional Kazakh food and is considered a highlight of the stay. Despite some mixed reviews on the rooms, guests generally find them spacious, comfortable and clean with modern amenities. The hotel's cleanliness is highly praised, along with the friendly and helpful staff who are quick to meet guests' requests. The spa center is particularly noteworthy, offering sauna, steam room, massage services and a large pool. The outdoor pool is also a highlight with guests appreciating its warm temperature and ample sun loungers. The hotel's parking area is also convenient and well-maintained. Guests rave about the comfortable beds and luxurious bedding, ensuring a good night's sleep. Overall, Rixos Khadisha Shymkent is a chic and comfortable hotel that exceeds expectations and offers a top-class experience.
Hotel in PetropavlovskNorth Kazakhstan > Kyzylzharskiy
9.0
Excellent
From $67
$
+11
Info
Summary of reviews
Skif HOTEL & SPA receives widespread acclaim for its exceptional location, nestled in a tranquil yet strategically positioned area within the city center. Guests appreciate the ease of access to pedestrian streets, cafes, shopping centers, and a nearby park, as well as the convenience of indoor parking. The peaceful surroundings offer a quiet respite while still allowing easy exploration of vibrant city life. The cozy atmosphere, cleanliness, and friendly staff further enhance the overall satisfaction of a stay at this well-situated hotel.
The breakfast experience generally provides satisfaction, with guests noting the delicious and hearty menu including a variety of standard options served buffet-style. While some suggest improvements in offering fresh vegetables, fruits, and complimentary coffee, many guests enjoy the breakfast and leave with good impressions.
Rooms at Skif HOTEL & SPA are highly praised for their cleanliness, spaciousness, and comfort. Amenities such as modern bathroom facilities and thoughtful touches, including toothbrushes and slippers, contribute to a welcoming stay. Quiet rooms and cozy furnishings, alongside the option for saunas and luxury suites, further enhance the guest experience. The hotel's commitment to cleanliness and comfort ensures that guests feel well-cared for during their stays.
The exceptional service from the staff receives consistent praise, with team members being recognized for their professionalism, friendliness, and attentiveness. Receptionists are noted for their warm welcomes and efficient service, greatly contributing to the inviting atmosphere of the hotel.
The spa is a standout feature, often emphasized for its cleanliness, size, and inclusion in the room rate. With a pool and comprehensive range of equipment, the spa complex offers relaxation and rejuvenation in a cozy atmosphere enriched by polite staff. The gym also impresses with extensive and well-equipped facilities, appealing to both hotel patrons and locals, enhanced by attentive trainers and luxurious surroundings.
Beds at Skif HOTEL & SPA cater to various preferences, with many guests appreciating the clean, soft beds and comfortable mattresses. While some guests express a desire for firmer bedding or improvements in certain aspects, the overall bed experience remains satisfactory for most guests.
In summary, Skif HOTEL & SPA stands out for its strategic location, exceptional cleanliness, comfortable accommodations, friendly staff, and top-notch spa and gym facilities. It provides a serene and convenient retreat for guests seeking relaxation and quality service during their travels.
Aisha Bibi Hotel & Spa receives consistently positive feedback across multiple categories from its guests, significantly enhancing its reputation as a top-tier hospitality destination. The hotel's favorable location in a peaceful residential area, yet close to the city center, provides guests with a tranquil retreat without forgoing convenience. This ideal setting, along with easy access and on-site parking, is particularly appreciated by those traveling by car. The elite and cozy atmosphere, coupled with nearby dining options, adds to the overall charm.
The breakfast at Aisha Bibi Hotel & Spa is a standout feature, garnering high praise for its diversity and deliciousness. Guests enjoy a luxurious and hearty start to their day, highlighted by the excellent buffet with varying hot dishes and salads. The terrace setting for breakfast further enhances the experience. Despite minor criticisms, the broad and tasty selection of breakfast options ensures satisfaction.
Dinner at the hotel also receives commendable reviews. The restaurant is noted for its well-prepared national cuisine, generous portions and scenic top-floor location offering great views. The affordability and quality of dinners, along with swift room service, make dining at the hotel a pleasant experience.
The rooms are another strong point, lauded for their cleanliness, spaciousness and modern amenities, including private kitchens and large refrigerators. Daily meticulous housekeeping, comfortable furnishings and immediate room readiness contribute to a seamless stay. The friendly, attentive staff add an extra layer of comfort, ensuring guests feel welcome and well-cared for.
Cleanliness throughout the hotel is impeccable with spotless rooms and fresh linens consistently maintained by the proficient housekeeping staff. The staff's exceptional service and courteous demeanor, especially the reception team, enhance the overall guest experience.
Free WiFi at the hotel is generally reliable, allowing guests to stay connected easily. Although some encountered occasional slow connections, the positive aspects of the accommodations largely mitigate these issues.
The hotel’s spa is frequently highlighted as a significant attraction. Guests relish the excellent facilities, including a warm, saltwater pool, hammam, sauna and steam rooms. Despite being closed on Mondays and occasional maintenance disruptions, the spa's relaxing atmosphere is a major draw.
The pool facilities receive high marks for their cleanliness, warmth and tranquil environment, especially when enjoyed early in the morning. Though occasional slipperiness and brief closures for renovation are noted, these minor concerns do not detract from the overall positive impact of the pool and spa amenities.
Finally, the beds at Aisha Bibi Hotel & Spa are widely praised for their comfort, contributing to restful nights. With a range of mattress options and blackout curtains enhancing the sleep experience, guests generally report a pleasant and comfortable rest.
In summary, Aisha Bibi Hotel & Spa excels in providing a peaceful, clean and comfortable environment with excellent dining, outstanding spa facilities and exceptional service, making it a highly recommended destination for travelers.
Rahat Palace Hotel in Almaty stands out for its prime location, seamlessly blending convenience and tranquility. Situated near transportation hubs, the hotel provides easy access to main streets, metro stations and key attractions like the Central Stadium, circus, shopping centers, parks, museums and a botanical garden. The lush, green surroundings and beautiful views from the windows and balconies add to the hotel's charm, making it an ideal choice for both business and leisure travelers. The hotel's architecture and well-maintained inner gardens contribute to a pleasant atmosphere, further enhanced by high marks for cleanliness, friendly staff and superb on-site facilities, including a spa, sauna and pool.
Breakfast at Rahat Palace Hotel wins favor for its variety and quality, featuring delicious buffet options with fresh fruits, vegan choices and local specialties like syrniki. However, some guests feel the offerings could be more varied to meet the high standards associated with a five-star hotel. Dinner receives commendations for excellent cuisine across various dining options with notable mentions of the restaurants like Tubeteyka and the grill restaurant. The food quality and large portions leave a positive impression, notwithstanding occasional inconsistencies.
The rooms, while spacious and comfortable, are dated with many guests pointing out the need for renovations. Outdated furniture, worn carpets, peeling wallpaper and occasional maintenance issues detract from the overall experience. However, the large, clean bathrooms, well-maintained beds and soundproofing contribute to a peaceful stay. Housekeeping is generally thorough, but some lapses in cleanliness and upkeep are noted.
Cleanliness is generally well-regarded with rooms and common areas frequently described as clean and cozy. However, issues like stained carpets and peeling wallpaper suggest a need for more thorough cleaning and refurbishment in some areas.
The hotel's staff is largely praised for their politeness, professionalism and responsiveness. Specific individuals, such as client relationship managers and reception staff, receive special recognition for their service. Some isolated incidents of rudeness and slow service are noted but do not overshadow the overall positive sentiment.
The Wi-Fi service is functional and mostly positive, working well in rooms and noted for its stability, despite some occasional issues with connectivity and speed in certain areas.
The spa at Rahat Palace Hotel is well-received for its impressive facilities, including a large pool, Finnish sauna, steam room and hammam, all within a beautifully decorated, serene environment. Some maintenance issues and occasional temporary closures are noted but generally, the spa offers a relaxing experience with good value.
The gym receives mixed reviews with some appreciation for its cleanliness and facilities, while others criticize its outdated equipment and occasional poor condition.
The pool is a standout feature, praised for its warmth, cleanliness and spaciousness, making it family-friendly. The overall spa area enhances the experience with its live plants and cozy atmosphere.
Lastly, parking at Rahat Palace Hotel is convenient with ample free spaces and valet service, despite occasional comments about the parking structure and limited areas. The hotel's efforts in ensuring a smooth parking experience are generally appreciated.
Novotel Almaty City Center receives high praise for its exceptional location in Almaty's vibrant center, offering easy access to key sights, shopping centers and dining options. Guests appreciate the clean, modern rooms and the attentive, polite staff who contribute to a generally positive experience. The hotel's breakfast is well-received for its variety and quality, though some guests note areas for improvement. Dinners at the hotel's restaurant are also praised with accommodating chefs and a good food selection, despite occasional service lapses.
Rooms, while often described as compact, are noted for their cleanliness and comfort with high housekeeping standards and modern decor. Despite minor concerns about soundproofing and room size discrepancies, the rooms provide a cozy environment with essential amenities. Cleanliness is a strong point with guests consistently complimenting the well-maintained premises and modern design. The hotel's staff are recognized for their professionalism, responsiveness and friendly demeanor, enhancing the overall guest experience.
The free Wi-Fi service receives mixed reviews; however, many guests find it satisfactory and appreciate the high-speed connection. The spa area, while pleasant and featuring a sauna and pool, is considered small but contributes positively to the stay. The gym, despite being narrow and lacking heavy weights, offers a functional fitness environment with friendly staff.
The pool area is highly praised for its cleanliness and comfort, adding value to the stay with its inclusion in the room price. Parking options are appreciated, although some guests find the space limited and occasionally crowded. Families find the hotel accommodating with family-friendly amenities, although room sizes can feel cramped with additional beds.
Overall, Novotel Almaty City Center stands out for its prime location, clean and comfortable accommodations, excellent service and a variety of amenities that cater well to both business and leisure travelers. The hotel meets the high standards expected from the Novotel brand, ensuring a pleasant and convenient stay in the heart of Almaty.
Ramada by Wyndham Almaty enjoys a favorable location near the city center, offering guests easy access to local attractions while providing picturesque views of nearby snowy mountains. Visitors appreciate the convenience of nearby urban amenities such as parks, shopping centers, and public transport.
Guests often highlight the spaciousness and comfort of the rooms, which cater to families and travelers desiring extra space. The friendly and helpful hotel staff are frequently praised for their service, enhancing the overall experience for guests. Despite some furnishings showing signs of age, the accommodations are clean and airy, contributing to a restful stay.
The breakfast at the hotel is generally well-received, offering a diverse and hearty spread with popular options like custom omelets and baked goods. However, some guests note the repetitive menu and occasional service delays. Nevertheless, the breakfast is often considered one of the highlights of the stay.
While the hotel's cleanliness is mostly satisfactory, there are instances of outdated facilities, particularly in the spa and pool, which some guests found lacking in maintenance and cleanliness. The spa offers commendable massage services and facilities like the hammam and sauna, although renovation could enhance the overall experience.
The hotel's Wi-Fi service, although occasionally inconsistent, generally provides a reliable connection for most online needs. Parking options are ample, contributing to a hassle-free experience for travelers with vehicles.
Though some beds and linens could use an update, the overall sleeping arrangement tends to provide comfort. Guests appreciate amenities such as blackout curtains and spacious beds, though pillow quality is mixed.
While marketed as a four-star hotel, some guests feel that the facilities and services fall short of this classification. The need for significant maintenance and updates is noted, with particular emphasis on aligning the overall guest experience with four-star expectations.
Ultimately, Ramada by Wyndham Almaty offers a combination of convenient location, spacious accommodations, and friendly service, making it a value choice for travelers seeking comfort and easy access to the city's experiences, despite areas needing improvement.
The Dostyk Hotel is a highly recommended choice for anyone visiting Almaty, thanks to its prime location in the heart of the city with easy access to transportation, restaurants and shops. Guests appreciate the quiet and cozy atmosphere, beautiful architecture and terrace with mountain views where breakfast is served. The hotel's staff is friendly and helpful and the breakfast buffet receives high marks. The rooms are clean, spacious and equipped with comfortable beds and good sound insulation. The hotel is commended for its cleanliness, exceptional staff and well-equipped spa and fitness center. The swimming pool is a highlight of the property, offering guests a relaxing escape. While the parking situation may be a mixed bag, the hotel offers on-site parking as a perk. The Dostyk Hotel is also a solid choice for business travelers with spacious desks in every room and exceptional room service. Unfortunately, accessibility for guests with disabilities seems to be a challenge. Overall, The Dostyk Hotel offers a luxurious 5-star experience with unrivaled service and attention to detail.
InterContinental Almaty by IHG is a great luxury accommodation option for travelers looking for a centrally located hotel in Almaty. The hotel's convenient location makes it easy for guests to explore the city's top attractions and enjoy its lively atmosphere. Guests have highly praised the location and the breakfast spread which offers delicious food and nice ambiance with exceptional Turkish restaurant buffet options. While some reviews have noted that the rooms might be small and dated, most guests agree that they are well-sized, clean and comfortable with comfortable beds. The hotel's cleanliness and well-appointed accommodations have received positive reviews from guests. The hotel staff have also received high praise for their exceptional service, friendly and accommodating attitude and following COVID measures. Overall, guests have found InterContinental Almaty by IHG to be a great value for the money with prime location, clean accommodations and friendly staff.
The Radisson Hotel Astana is a highly recommended hotel for both business and leisure travelers. Its fantastic location near the waterfront and architectural landmarks, as well as its proximity to a large supermarket, restaurants and a central park, has received rave reviews from guests. The hotel offers spacious and clean rooms with comfortable beds and well-equipped bathrooms, although some elements require updating. The staff are highly professional, friendly and welcoming, making them the highlight of many guests' stay. The hotel also boasts a fantastic fitness experience for guests with a World Class gym, pool and sauna. While some guests have mixed opinions about the breakfast and dinner options, the majority find them enjoyable. Overall, the Radisson Hotel Astana presents a good option for those visiting the city, whether for business or leisure.
Comfort Hotel Astana has garnered considerable praise for its central and convenient location, making it an excellent choice for both tourists and business travelers. Guests frequently highlight its proximity to key attractions such as Bayterek and Khan Shatyr, as well as its accessibility to various shopping centers, restaurants, cafes, supermarkets, parks and embassies. The hotel's serene environment, coupled with excellent public transport links and reasonable taxi fares, further enhance its appeal.
The hotel's breakfast offerings receive numerous compliments for being hearty and diverse. Guests appreciate the wide range of dishes, from omelets and fresh fruits to national dishes and pastries. The early availability of breakfast and the inclusion of room service are additional positives. Despite some minor critiques regarding variety and price, the consensus is that the breakfast experience is generally satisfying.
Dinner at Comfort Hotel Astana is similarly well-regarded with guests praising the delicious and well-prepared food, 24-hour room service and a diverse menu that includes local Kazakh snacks. While some concerns about price and service speed exist, the overall dining experience is positive with substantial portions and flavorful dishes.
The rooms at the hotel are described as spacious, clean and cozy, equipped with necessary amenities. Comfortable beds and efficient room service contribute to a restful environment. Despite some feedback regarding the need for renovation and small room sizes, the overall sentiment remains positive due to the cleanliness and comfort provided.
Cleanliness is another strong point with guests consistently mentioning the high standards of hygiene maintained throughout the hotel. Rooms and communal areas are described as spotless and well-maintained, though there are occasional mentions of carpet cleanliness and timely cleaning service lapses.
The staff at Comfort Hotel Astana receive high marks for their helpfulness, friendliness and professionalism. Reception staff are particularly noted for their efficiency and warm welcome, making the overall service experience smooth and pleasant. The team’s ability to assist promptly with requests and their proficiency in English further add to the hotel's positive reputation.
Wi-Fi connectivity at the hotel is generally praised for being good, stable and fast, though some guests report weak or unstable connections, particularly in the rooms. Despite these inconsistencies, the overall internet experience is positive for many guests.
The spa facilities, including a Finnish sauna, hammam and steam room, are commended for providing a relaxing experience. Despite some minor maintenance issues and occasional service lapses, the spa area is well-maintained and often quiet, allowing for a tranquil experience.
The gym, though small, is described as cozy and well-equipped, providing a satisfactory workout experience. Guests appreciate the convenience of having gym access included in their stay.
Parking facilities at the hotel are praised for being private, spacious and conveniently located. Free parking is available with ample options ensuring that finding a spot is typically not an issue, though there are occasional mentions of full parking slots.
Families find Comfort Hotel Astana accommodating with amenities like folding beds for children, large family beds and activities for kids adding to the hotel's appeal. Despite minor challenges like the entrance door and issues with extended stays, the hotel is generally seen as an ideal destination for a calm family vacation.
In summary, Comfort Hotel Astana offers a well-rounded and convenient stay with a central location, a positive dining experience, comfortable rooms, high cleanliness standards and exceptional service. While there are areas for improvement, the hotel remains a highly recommended choice for a variety of travelers.
Grand Aiser Hotel draws positive attention primarily for its excellent location, making it a favorable choice for travelers seeking convenience in the bustling city. Centrally situated, the hotel allows easy access to a variety of key attractions such as restaurants, museums, and the beach, enhancing the overall travel experience for both business and leisure visitors. This strategic positioning is unanimously appreciated, offering guests straightforward navigation to various city destinations.
The breakfast experience at the hotel is somewhat mixed, although some guests enjoy the hearty and convenient offerings included with their stay. Positive aspects include language support from front desk staff, which enhances guest interactions. However, feedback indicates room for improvement in terms of variety, service, and catering to a broader international clientele.
Room conditions at Grand Aiser Hotel receive varied reviews. Some guests appreciate the hardwood floors, suggesting a cleaner alternative to carpets, and find housekeeping consistent in specific areas. However, issues such as the need for room repairs, outdated furniture, and privacy concerns are highlighted. This suggests potential for renovation to better meet guest expectations.
Cleanliness at the hotel presents a mixed experience. While some guests encounter clean and cozy rooms with comfortable beds, others report concerns regarding dirty rooms, worn-out furnishings, and unpleasant smells. Despite these issues, interactions with friendly staff often leave a favorable impression, underscoring variability in guest experiences.
Staff interactions are generally positive, with many guests praising the politeness, attentiveness, and helpfulness of the reception team. The ability to communicate in Chinese is notably advantageous, enhancing the overall convenience for international visitors. Nevertheless, inconsistencies arise, with some guests encountering rude behavior, hinting at variability in service levels. The ability of the front desk to promptly address issues is often commended, balancing out negative experiences to some extent.
In summary, while regardal hotel has some aspects that require attention, its prime location and friendly staff contribute significantly to positive guest experiences, making it a potentially appealing destination for travelers.
The Rixos President Hotel Astana is a luxurious five-star hotel located in the heart of the city's Diplomatic Quarter, making it an ideal location for both business and leisure travelers. Guests have raved about the beautiful view from their windows and the convenience of the hotel's free underground parking. The breakfast receives overwhelmingly positive reviews with guests describing it as exceptional, fantastic and delicious with a great variety of options. The lobby dinner is also praised for its delicious taste with a variety of dishes. The staff receives high praise for their attentiveness and professionalism with guests appreciating the warm and welcoming atmosphere created by the hotel's staff. The hotel offers a range of restaurants and cafes to choose from, but the lobby dinner is definitely worth trying out for its tasty food. The spa is exceptional and was praised by many guests with the pool being a standout feature. The hotel is a great choice for families with guests raving about the hotel's suitability for family holidays. The Rixos President Hotel Astana is a truly exceptional place to stay, perfect for discerning guests who appreciate a high level of service and amenities.
The Grand Hotel Victory in Aktau receives glowing reviews for its prime location near the beach and embankment with many guests appreciating the convenience of nearby amenities such as restaurants, shopping centers and pharmacies. The hotel’s infrastructure, which includes a gym, spa, pool and on-site dining options, adds to the overall appeal, often complemented by panoramic sea views and sunsets viewed from some of the rooms. The friendly and helpful staff further enhance guests' experiences, ensuring a welcoming stay.
Breakfast at the hotel is generally praised for its delicious and varied options, such as natural coffee, a range of meat dishes, pastries and multiple types of omelets. Although some guests find room for improvement in terms of variety and quality, the majority find it hearty and satisfying. The Panorama restaurant and English bar receive commendations for their flavorful dishes and stunning views, making them popular spots for dinner and business lunches, notwithstanding occasional remarks about limited menu options and slow service.
Rooms are typically described as clean, spacious and well-equipped with modern amenities. Highlights include comfortable beds, daily cleaning services and serene sea views, making the stay relaxing and enjoyable for families and individual travelers alike. Nevertheless, a few guests suggest updating certain room furnishings and addressing maintenance issues to align the offerings with the hotel’s five-star ratings.
The exceptional cleanliness throughout the hotel and the daily upkeep of rooms, alongside the well-maintained pool and spa areas, contribute to a comfortable and hygienic environment. Additionally, the staff consistently receive praise for their professionalism and friendly demeanor, which significantly enhances the guest experience.
While Wi-Fi quality varies with some guests experiencing slow or unstable connections, the majority benefit from the available internet service. The hotel's comprehensive spa and fitness center, featuring a sauna, Turkish bath, gym and both indoor and outdoor pools, receive high praise, particularly for the relaxing environment and attentive staff.
Parking options are noted as convenient with both free and private parking available. Families find the hotel accommodating with spacious room layouts and child-friendly facilities, ensuring a pleasant and enjoyable stay for all members. Comfortable beds and clean, well-prepared accommodations contribute to restful nights, allowing guests to fully enjoy the hotel’s amenities and welcoming atmosphere.
Overall, the Grand Hotel Victory provides a luxurious and enjoyable stay through its prime location, friendly service, clean and comfortable rooms and comprehensive amenities, making it a favored choice among travelers seeking both comfort and convenience.
Categories
Spa
Accessible
Honeymoon
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-20 out of 69 hotels in Kazakhstan