7,258,491 hotelsin 60 categories
Hotels with Heated Pool and Spa in Kazakhstan
49 HOTELS IN KAZAKHSTANRanking can be influenced by the commissions we receive.
$
+3
Info
Summary of reviews
Novotel Almaty City Center receives high praise for its exceptional location in Almaty's vibrant center, offering easy access to key sights, shopping centers and dining options. Guests appreciate the clean, modern rooms and the attentive, polite staff who contribute to a generally positive experience. The hotel's breakfast is well-received for its variety and quality, though some guests note areas for improvement. Dinners at the hotel's restaurant are also praised with accommodating chefs and a good food selection, despite occasional service lapses.
Rooms, while often described as compact, are noted for their cleanliness and comfort with high housekeeping standards and modern decor. Despite minor concerns about soundproofing and room size discrepancies, the rooms provide a cozy environment with essential amenities. Cleanliness is a strong point with guests consistently complimenting the well-maintained premises and modern design. The hotel's staff are recognized for their professionalism, responsiveness and friendly demeanor, enhancing the overall guest experience.
The free Wi-Fi service receives mixed reviews; however, many guests find it satisfactory and appreciate the high-speed connection. The spa area, while pleasant and featuring a sauna and pool, is considered small but contributes positively to the stay. The gym, despite being narrow and lacking heavy weights, offers a functional fitness environment with friendly staff.
The pool area is highly praised for its cleanliness and comfort, adding value to the stay with its inclusion in the room price. Parking options are appreciated, although some guests find the space limited and occasionally crowded. Families find the hotel accommodating with family-friendly amenities, although room sizes can feel cramped with additional beds.
Overall, Novotel Almaty City Center stands out for its prime location, clean and comfortable accommodations, excellent service and a variety of amenities that cater well to both business and leisure travelers. The hotel meets the high standards expected from the Novotel brand, ensuring a pleasant and convenient stay in the heart of Almaty.
Rooms, while often described as compact, are noted for their cleanliness and comfort with high housekeeping standards and modern decor. Despite minor concerns about soundproofing and room size discrepancies, the rooms provide a cozy environment with essential amenities. Cleanliness is a strong point with guests consistently complimenting the well-maintained premises and modern design. The hotel's staff are recognized for their professionalism, responsiveness and friendly demeanor, enhancing the overall guest experience.
The free Wi-Fi service receives mixed reviews; however, many guests find it satisfactory and appreciate the high-speed connection. The spa area, while pleasant and featuring a sauna and pool, is considered small but contributes positively to the stay. The gym, despite being narrow and lacking heavy weights, offers a functional fitness environment with friendly staff.
The pool area is highly praised for its cleanliness and comfort, adding value to the stay with its inclusion in the room price. Parking options are appreciated, although some guests find the space limited and occasionally crowded. Families find the hotel accommodating with family-friendly amenities, although room sizes can feel cramped with additional beds.
Overall, Novotel Almaty City Center stands out for its prime location, clean and comfortable accommodations, excellent service and a variety of amenities that cater well to both business and leisure travelers. The hotel meets the high standards expected from the Novotel brand, ensuring a pleasant and convenient stay in the heart of Almaty.
Categories
Pool
Heated Pool
Indoor Pool
Spa
Sustainability Journey
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Info
Summary of reviews
The St. Regis Astana is a luxurious and peaceful hotel located in the heart of a beautiful park with stunning views of the city and river. Guests can indulge in an exceptional breakfast buffet featuring local cuisine, experience immaculate and spacious rooms with high-class furnishings and enjoy an impressive spa and swimming pool. The staff are described as accommodating, friendly and attentive, providing excellent service and making guests feel safe. Families can enjoy the variety of amenities catering to kids and couples can indulge in romantic getaways with private jacuzzi rooms and thoughtful gifts. While some guests have reported minor issues, they were overshadowed by positive comments about the hotel's exceptional service, luxurious atmosphere and comfortable accommodations. Overall, The St. Regis Astana is highly recommended as a top five-star hotel in Kazakhstan.
Categories
Spa
Pool
Heated Pool
Indoor Pool
Luxury
$
+13
Info
Summary of reviews
The Grand Nur Plaza Hotel receives numerous positive reviews, highlighting various aspects that contribute to a pleasant stay. Located conveniently with easy access to public transportation and nearby shopping centers, the hotel allows guests to explore the area with ease. Although not immediately close to the beach or city center, affordable taxis make travel manageable.
A standout feature among guests is the delicious and abundant breakfast buffet, which many find to be a particularly appealing aspect of their stay. Comfortable beds with crisp linens and clean, well-maintained rooms further enhance the breakfast experience. Despite some minor issues such as inconsistent water pressure, occasional evening water shut-offs and inadequate lighting, guests generally find the accommodations to be satisfactory.
Rooms at the Grand Nur Plaza Hotel are spacious and comfortable, offering a quiet and cosy atmosphere with low road noise. Daily cleaning ensures that rooms remain fresh with new bottles of water provided regularly. The hotel’s commitment to cleanliness is evident through detailed cleaning efforts and reliable housekeeping services, which include daily towel changes and bi-daily thorough cleanings.
While minor concerns such as occasional smells of cigarettes, uncomfortable beds, weak water pressure and plumbing needs have been noted, the overall feedback points to a well-maintained environment. Despite a few reported issues like clogged shower sewers and rooms not being adequately prepared before check-in, the hotel's strong focus on hygiene remains apparent.
The helpful staff and comprehensive breakfast options, coupled with the convenient location and clean, comfortable accommodations, contribute to an overall positive experience at the Grand Nur Plaza Hotel.
A standout feature among guests is the delicious and abundant breakfast buffet, which many find to be a particularly appealing aspect of their stay. Comfortable beds with crisp linens and clean, well-maintained rooms further enhance the breakfast experience. Despite some minor issues such as inconsistent water pressure, occasional evening water shut-offs and inadequate lighting, guests generally find the accommodations to be satisfactory.
Rooms at the Grand Nur Plaza Hotel are spacious and comfortable, offering a quiet and cosy atmosphere with low road noise. Daily cleaning ensures that rooms remain fresh with new bottles of water provided regularly. The hotel’s commitment to cleanliness is evident through detailed cleaning efforts and reliable housekeeping services, which include daily towel changes and bi-daily thorough cleanings.
While minor concerns such as occasional smells of cigarettes, uncomfortable beds, weak water pressure and plumbing needs have been noted, the overall feedback points to a well-maintained environment. Despite a few reported issues like clogged shower sewers and rooms not being adequately prepared before check-in, the hotel's strong focus on hygiene remains apparent.
The helpful staff and comprehensive breakfast options, coupled with the convenient location and clean, comfortable accommodations, contribute to an overall positive experience at the Grand Nur Plaza Hotel.
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Spa
Pool
Heated Pool
Indoor Pool
Luxury
$
+6
Info
Categories
Pool
Heated Pool
Indoor Pool
Spa
Family
$
+2
Info
Summary of reviews
DoubleTree by Hilton Almaty is a great choice for both business and leisure travelers due to its convenient and quiet location in the center of Almaty. The hotel offers a delicious and varied breakfast selection with options for all tastes and dietary preferences and the rooftop restaurant on the 11th floor receives high praise for its wonderful cuisine and international menu. The hotel boasts spacious, clean and comfortable rooms with good facilities and the spa and gym facilities are highly regarded by guests. The staff are described as kind and professional and the hotel provides a calm and noiseless atmosphere despite the event center and location. The indoor pool and spa center are fantastic and highly recommended by guests. Despite some minor issues with wifi and maintenance, the hotel is considered a nice and clean place to stay in Almaty. Overall, DoubleTree by Hilton Almaty is an excellent hotel for business trips and leisure stays.
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Spa
Pool
Heated Pool
Indoor Pool
Luxury
$
+1
Info
Summary of reviews
The Ritz-Carlton, Astana is an exceptional hotel with top-notch facilities and service that consistently receives high praise from guests. The location is perfect for exploring the city with stunning views of the iconic Bayterek tower and the rooms are well-designed, spacious and clean with great amenities. The breakfast selection is outstanding with delicious options and attentive staff. The staff is noted for their exceptional service and client-oriented approach, going above and beyond to make guests feel welcome and comfortable. The spa is also highly recommended with luxurious amenities and excellent massage services. Overall, The Ritz-Carlton, Astana is a standout, top-notch hotel deserving of the highest praise.
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Spa
Pool
Heated Pool
Indoor Pool
Sustainability Journey
$
+2
Info
Summary of reviews
SAAD Hotel Astana is lauded for its prime location, placing guests in the heart of Astana near key attractions like Khan Shatyr, shopping centers and restaurants. Its central positioning allows for convenient access to dining, shopping and sightseeing, making it an ideal hub for tourists. Visitors also appreciate the stunning panoramic views available from upper floors, adding to the overall comfort of the stay.
The hotel's breakfast receives significant praise for its wide variety of delicious offerings, including both hot and cold dishes that cater to diverse dietary preferences, such as gluten-free options and Kazakh specialties. While some guests noted repetitiveness in the breakfast menu and occasional issues with food running out, the positive sentiment generally prevails with many describing the breakfast as excellent.
Dinner experiences are equally well-received, especially in the rooftop restaurant offering panoramic views alongside high-quality cuisine. The variety of dining options, from light dinners to hearty meals and the excellent room service are frequently mentioned as highlights. Though some noted higher prices, the overall dining satisfaction remains high with the service and food quality standing out as notable aspects of the stay.
The rooms at SAAD Hotel Astana are described as spacious, comfortable and well-furnished with many highlighting the impressive city views from panoramic windows. Cleanliness and comfort are key positives, though some guests pointed out outdated decor and occasional lapses in room preparation and housekeeping. Despite minor maintenance issues, the rooms are generally appreciated for their comfort and scenic vistas.
Staff at SAAD Hotel Astana receive exceptional praise for their friendliness, professionalism and responsiveness. The English-speaking team is noted for their helpful and courteous attitude, enhancing the guest experience from check-in to check-out. Although there are isolated concerns regarding room cleanliness and check-in efficiency, the overwhelmingly positive reviews of the staff overshadow these issues.
The hotel's spa is highly praised for its excellent facilities, including a spacious swimming pool, sauna, jacuzzi, hammam and Roman bath. Guests enjoy the cleanliness, comfort and extended hours of the spa, making it a cherished part of the hotel experience. Similarly, the gym receives positive feedback for its quality and well-equipped facilities, providing a satisfactory fitness experience for guests.
The pool area is frequently highlighted for its cleanliness, warmth and relaxing atmosphere, adding to the overall appeal of the hotel's amenities. The availability of both free parking and underground parking is appreciated, though occasional limited spaces in the underground parking are noted.
In summary, SAAD Hotel Astana offers a generally positive experience for guests with standout features including its strategic location, excellent breakfast and dinner options, comfortable and spacious rooms and exceptional staff service. The well-maintained spa and fitness facilities further contribute to a pleasant stay, making the hotel a favored choice for both leisure and business travelers in Astana.
The hotel's breakfast receives significant praise for its wide variety of delicious offerings, including both hot and cold dishes that cater to diverse dietary preferences, such as gluten-free options and Kazakh specialties. While some guests noted repetitiveness in the breakfast menu and occasional issues with food running out, the positive sentiment generally prevails with many describing the breakfast as excellent.
Dinner experiences are equally well-received, especially in the rooftop restaurant offering panoramic views alongside high-quality cuisine. The variety of dining options, from light dinners to hearty meals and the excellent room service are frequently mentioned as highlights. Though some noted higher prices, the overall dining satisfaction remains high with the service and food quality standing out as notable aspects of the stay.
The rooms at SAAD Hotel Astana are described as spacious, comfortable and well-furnished with many highlighting the impressive city views from panoramic windows. Cleanliness and comfort are key positives, though some guests pointed out outdated decor and occasional lapses in room preparation and housekeeping. Despite minor maintenance issues, the rooms are generally appreciated for their comfort and scenic vistas.
Staff at SAAD Hotel Astana receive exceptional praise for their friendliness, professionalism and responsiveness. The English-speaking team is noted for their helpful and courteous attitude, enhancing the guest experience from check-in to check-out. Although there are isolated concerns regarding room cleanliness and check-in efficiency, the overwhelmingly positive reviews of the staff overshadow these issues.
The hotel's spa is highly praised for its excellent facilities, including a spacious swimming pool, sauna, jacuzzi, hammam and Roman bath. Guests enjoy the cleanliness, comfort and extended hours of the spa, making it a cherished part of the hotel experience. Similarly, the gym receives positive feedback for its quality and well-equipped facilities, providing a satisfactory fitness experience for guests.
The pool area is frequently highlighted for its cleanliness, warmth and relaxing atmosphere, adding to the overall appeal of the hotel's amenities. The availability of both free parking and underground parking is appreciated, though occasional limited spaces in the underground parking are noted.
In summary, SAAD Hotel Astana offers a generally positive experience for guests with standout features including its strategic location, excellent breakfast and dinner options, comfortable and spacious rooms and exceptional staff service. The well-maintained spa and fitness facilities further contribute to a pleasant stay, making the hotel a favored choice for both leisure and business travelers in Astana.
Categories
Spa
Pool
Heated Pool
Indoor Pool
Luxury
$
+7
Info
Summary of reviews
SULTAN PLAZA Borovoe offers an exceptional getaway experience, nestled in a serene pine forest. The prime location provides a tranquil retreat with convenient access to nature and nearby attractions, such as the lake and the village of Borovoe. Guests enjoy the peaceful forest environment and the charming, well-maintained grounds of the hotel.
The hotel's culinary offerings receive high praise, particularly the breakfast, which boasts a delicious and varied buffet. Lunch and dinner options also maintain a high standard, providing a delightful dining experience. Despite occasional service delays and price concerns, the restaurant's diverse and flavorful options are well-regarded.
The rooms are spacious, clean and comfortable, creating a cozy atmosphere perfect for relaxation. Many guests appreciate the new furniture, modern amenities and beautiful views. Housekeeping consistently maintains pristine standards, ensuring tidy and inviting accommodations.
Cleanliness extends throughout the hotel with spotless rooms and well-kept public areas contributing to a clean, quiet and beautiful ambiance. The immaculate condition of the facilities, including the pool, is frequently highlighted.
Staff at SULTAN PLAZA Borovoe are professional, friendly and attentive. The excellent service provided by the team, from reception to housekeeping to restaurant personnel, significantly enhances the guest experience.
The hotel's spa and fitness center offer high-quality amenities, including a Finnish sauna, hammam, pool and well-equipped gym. Guests enjoy the relaxing atmosphere and various massage options available, despite the additional fees for some services.
The indoor swimming pool is a standout feature, praised for its cleanliness and inviting atmosphere. While there are minor concerns about the children's pool, the overall leisure experience is highly positive.
Parking options are convenient and secure, adding to the overall ease for guests traveling by car or motorcycle. Families find SULTAN PLAZA Borovoe an ideal destination with family-friendly amenities like spacious rooms, a playground and a good swimming pool contributing to a pleasant stay.
The beds are particularly comfortable, featuring high-quality, clean bedding that ensures a restful sleep. The soft yet supportive mattresses and top-notch pillows and blankets enhance the overall comfort.
SULTAN PLAZA Borovoe lives up to its four-star rating, offering excellent value for money. While there are occasional minor concerns, the overall experience meets and often exceeds guests' expectations, making it a favored choice for a relaxing and enjoyable stay.
The hotel's culinary offerings receive high praise, particularly the breakfast, which boasts a delicious and varied buffet. Lunch and dinner options also maintain a high standard, providing a delightful dining experience. Despite occasional service delays and price concerns, the restaurant's diverse and flavorful options are well-regarded.
The rooms are spacious, clean and comfortable, creating a cozy atmosphere perfect for relaxation. Many guests appreciate the new furniture, modern amenities and beautiful views. Housekeeping consistently maintains pristine standards, ensuring tidy and inviting accommodations.
Cleanliness extends throughout the hotel with spotless rooms and well-kept public areas contributing to a clean, quiet and beautiful ambiance. The immaculate condition of the facilities, including the pool, is frequently highlighted.
Staff at SULTAN PLAZA Borovoe are professional, friendly and attentive. The excellent service provided by the team, from reception to housekeeping to restaurant personnel, significantly enhances the guest experience.
The hotel's spa and fitness center offer high-quality amenities, including a Finnish sauna, hammam, pool and well-equipped gym. Guests enjoy the relaxing atmosphere and various massage options available, despite the additional fees for some services.
The indoor swimming pool is a standout feature, praised for its cleanliness and inviting atmosphere. While there are minor concerns about the children's pool, the overall leisure experience is highly positive.
Parking options are convenient and secure, adding to the overall ease for guests traveling by car or motorcycle. Families find SULTAN PLAZA Borovoe an ideal destination with family-friendly amenities like spacious rooms, a playground and a good swimming pool contributing to a pleasant stay.
The beds are particularly comfortable, featuring high-quality, clean bedding that ensures a restful sleep. The soft yet supportive mattresses and top-notch pillows and blankets enhance the overall comfort.
SULTAN PLAZA Borovoe lives up to its four-star rating, offering excellent value for money. While there are occasional minor concerns, the overall experience meets and often exceeds guests' expectations, making it a favored choice for a relaxing and enjoyable stay.
Categories
Spa
Pool
Heated Pool
Indoor Pool
Children's Pool
Family
$
+1
Info
Summary of reviews
The Sultan Palace Hotel enjoys a prime location, especially convenient for travelers using Atyrau International Airport with quick taxi access making it ideal for layovers or short stays. While not the best choice for those wanting to explore central Atyrau, its proximity to the airport is a significant advantage.
Breakfast at the hotel generally receives positive remarks for being good, delicious and filling with serving times from 6 am to 10 am catering well to early risers. There have been improvements over time with a richer selection that includes pork bacon. However, some guests find the quality inconsistent, describing it as more aligned with a three-star establishment rather than the hotel's five-star billing.
The dinner experience offers tasty and affordable cuisine with some guests finding the food excellent. There is praise for the lobby bar and the varied menu, although issues such as slow service, inconsistent portion sizes and some poorly prepared dishes were noted. Future improvements could elevate the overall dining experience.
Rooms are largely well-received for being clean, spacious and comfortable, featuring cozy beds and luxurious touches like good quality bathrobes and towels. Despite positive aspects, some guests mentioned insufficient lighting, occasional unpleasant smells and cleanliness inconsistencies. Amenities like TVs and irons sometimes malfunctioned, but the rooms still offer a solid four-star experience.
Cleanliness sees mixed reviews. Many guests find the rooms clean and well-maintained, appreciating fresh interiors and good sanitary standards. However, other reviews highlight superficial cleaning, dust and occasional insect presence. Addressing these gaps could enhance the overall perception of cleanliness.
Staff performance also varies. Many guests praise the friendly and professional service, particularly at reception. Yet, there are instances of inattentive and unresponsive staff, which detracts from the overall hospitality experience.
Wi-Fi service is a major drawback with many guests experiencing weak, unstable connections. Improving the internet quality would significantly enhance guest satisfaction, especially for those needing reliable internet for work.
The hotel's spa amenities receive positive feedback, particularly for the quality of massages and the well-maintained pool and gym facilities. Guests appreciate the combination of a spa, fitness center and pool, though there are some mentions of missing details like a massage price list.
The gym is well-equipped and appreciated for its variety, though some guests find its later opening hours and layout inconvenient. Similar positive feedback extends to the pool, which is clean and well-maintained, making it a welcome feature.
The beds at Sultan Palace Hotel are highly praised for their comfort, contributing to a restful sleep experience. Still, occasional issues like torn beds were noted but are not widespread.
Overall, while the Sultan Palace Hotel is marketed as a five-star establishment, many guests feel it aligns more closely with a four-star experience. Specific improvements in service, food quality, cleanliness and Wi-Fi connectivity could better meet guests' five-star expectations. The hotel's luxurious decor, spacious rooms and positive amenities make it a top choice for those seeking a comfortable and upscale stay, particularly for business travelers needing convenient access to the airport.
Breakfast at the hotel generally receives positive remarks for being good, delicious and filling with serving times from 6 am to 10 am catering well to early risers. There have been improvements over time with a richer selection that includes pork bacon. However, some guests find the quality inconsistent, describing it as more aligned with a three-star establishment rather than the hotel's five-star billing.
The dinner experience offers tasty and affordable cuisine with some guests finding the food excellent. There is praise for the lobby bar and the varied menu, although issues such as slow service, inconsistent portion sizes and some poorly prepared dishes were noted. Future improvements could elevate the overall dining experience.
Rooms are largely well-received for being clean, spacious and comfortable, featuring cozy beds and luxurious touches like good quality bathrobes and towels. Despite positive aspects, some guests mentioned insufficient lighting, occasional unpleasant smells and cleanliness inconsistencies. Amenities like TVs and irons sometimes malfunctioned, but the rooms still offer a solid four-star experience.
Cleanliness sees mixed reviews. Many guests find the rooms clean and well-maintained, appreciating fresh interiors and good sanitary standards. However, other reviews highlight superficial cleaning, dust and occasional insect presence. Addressing these gaps could enhance the overall perception of cleanliness.
Staff performance also varies. Many guests praise the friendly and professional service, particularly at reception. Yet, there are instances of inattentive and unresponsive staff, which detracts from the overall hospitality experience.
Wi-Fi service is a major drawback with many guests experiencing weak, unstable connections. Improving the internet quality would significantly enhance guest satisfaction, especially for those needing reliable internet for work.
The hotel's spa amenities receive positive feedback, particularly for the quality of massages and the well-maintained pool and gym facilities. Guests appreciate the combination of a spa, fitness center and pool, though there are some mentions of missing details like a massage price list.
The gym is well-equipped and appreciated for its variety, though some guests find its later opening hours and layout inconvenient. Similar positive feedback extends to the pool, which is clean and well-maintained, making it a welcome feature.
The beds at Sultan Palace Hotel are highly praised for their comfort, contributing to a restful sleep experience. Still, occasional issues like torn beds were noted but are not widespread.
Overall, while the Sultan Palace Hotel is marketed as a five-star establishment, many guests feel it aligns more closely with a four-star experience. Specific improvements in service, food quality, cleanliness and Wi-Fi connectivity could better meet guests' five-star expectations. The hotel's luxurious decor, spacious rooms and positive amenities make it a top choice for those seeking a comfortable and upscale stay, particularly for business travelers needing convenient access to the airport.
Categories
Spa
Pool
Heated Pool
Indoor Pool
Luxury
$
+11
Info
Summary of reviews
Skif HOTEL & SPA receives widespread acclaim for its exceptional location, nestled in a tranquil yet strategically positioned area within the city center. Guests appreciate the ease of access to pedestrian streets, cafes, shopping centers, and a nearby park, as well as the convenience of indoor parking. The peaceful surroundings offer a quiet respite while still allowing easy exploration of vibrant city life. The cozy atmosphere, cleanliness, and friendly staff further enhance the overall satisfaction of a stay at this well-situated hotel.
The breakfast experience generally provides satisfaction, with guests noting the delicious and hearty menu including a variety of standard options served buffet-style. While some suggest improvements in offering fresh vegetables, fruits, and complimentary coffee, many guests enjoy the breakfast and leave with good impressions.
Rooms at Skif HOTEL & SPA are highly praised for their cleanliness, spaciousness, and comfort. Amenities such as modern bathroom facilities and thoughtful touches, including toothbrushes and slippers, contribute to a welcoming stay. Quiet rooms and cozy furnishings, alongside the option for saunas and luxury suites, further enhance the guest experience. The hotel's commitment to cleanliness and comfort ensures that guests feel well-cared for during their stays.
The exceptional service from the staff receives consistent praise, with team members being recognized for their professionalism, friendliness, and attentiveness. Receptionists are noted for their warm welcomes and efficient service, greatly contributing to the inviting atmosphere of the hotel.
The spa is a standout feature, often emphasized for its cleanliness, size, and inclusion in the room rate. With a pool and comprehensive range of equipment, the spa complex offers relaxation and rejuvenation in a cozy atmosphere enriched by polite staff. The gym also impresses with extensive and well-equipped facilities, appealing to both hotel patrons and locals, enhanced by attentive trainers and luxurious surroundings.
Beds at Skif HOTEL & SPA cater to various preferences, with many guests appreciating the clean, soft beds and comfortable mattresses. While some guests express a desire for firmer bedding or improvements in certain aspects, the overall bed experience remains satisfactory for most guests.
In summary, Skif HOTEL & SPA stands out for its strategic location, exceptional cleanliness, comfortable accommodations, friendly staff, and top-notch spa and gym facilities. It provides a serene and convenient retreat for guests seeking relaxation and quality service during their travels.
The breakfast experience generally provides satisfaction, with guests noting the delicious and hearty menu including a variety of standard options served buffet-style. While some suggest improvements in offering fresh vegetables, fruits, and complimentary coffee, many guests enjoy the breakfast and leave with good impressions.
Rooms at Skif HOTEL & SPA are highly praised for their cleanliness, spaciousness, and comfort. Amenities such as modern bathroom facilities and thoughtful touches, including toothbrushes and slippers, contribute to a welcoming stay. Quiet rooms and cozy furnishings, alongside the option for saunas and luxury suites, further enhance the guest experience. The hotel's commitment to cleanliness and comfort ensures that guests feel well-cared for during their stays.
The exceptional service from the staff receives consistent praise, with team members being recognized for their professionalism, friendliness, and attentiveness. Receptionists are noted for their warm welcomes and efficient service, greatly contributing to the inviting atmosphere of the hotel.
The spa is a standout feature, often emphasized for its cleanliness, size, and inclusion in the room rate. With a pool and comprehensive range of equipment, the spa complex offers relaxation and rejuvenation in a cozy atmosphere enriched by polite staff. The gym also impresses with extensive and well-equipped facilities, appealing to both hotel patrons and locals, enhanced by attentive trainers and luxurious surroundings.
Beds at Skif HOTEL & SPA cater to various preferences, with many guests appreciating the clean, soft beds and comfortable mattresses. While some guests express a desire for firmer bedding or improvements in certain aspects, the overall bed experience remains satisfactory for most guests.
In summary, Skif HOTEL & SPA stands out for its strategic location, exceptional cleanliness, comfortable accommodations, friendly staff, and top-notch spa and gym facilities. It provides a serene and convenient retreat for guests seeking relaxation and quality service during their travels.
Categories
Spa
Pool
Heated Pool
Indoor Pool
Parking
$
Info
Summary of reviews
Rahat Palace Hotel in Almaty stands out for its prime location, seamlessly blending convenience and tranquility. Situated near transportation hubs, the hotel provides easy access to main streets, metro stations and key attractions like the Central Stadium, circus, shopping centers, parks, museums and a botanical garden. The lush, green surroundings and beautiful views from the windows and balconies add to the hotel's charm, making it an ideal choice for both business and leisure travelers. The hotel's architecture and well-maintained inner gardens contribute to a pleasant atmosphere, further enhanced by high marks for cleanliness, friendly staff and superb on-site facilities, including a spa, sauna and pool.
Breakfast at Rahat Palace Hotel wins favor for its variety and quality, featuring delicious buffet options with fresh fruits, vegan choices and local specialties like syrniki. However, some guests feel the offerings could be more varied to meet the high standards associated with a five-star hotel. Dinner receives commendations for excellent cuisine across various dining options with notable mentions of the restaurants like Tubeteyka and the grill restaurant. The food quality and large portions leave a positive impression, notwithstanding occasional inconsistencies.
The rooms, while spacious and comfortable, are dated with many guests pointing out the need for renovations. Outdated furniture, worn carpets, peeling wallpaper and occasional maintenance issues detract from the overall experience. However, the large, clean bathrooms, well-maintained beds and soundproofing contribute to a peaceful stay. Housekeeping is generally thorough, but some lapses in cleanliness and upkeep are noted.
Cleanliness is generally well-regarded with rooms and common areas frequently described as clean and cozy. However, issues like stained carpets and peeling wallpaper suggest a need for more thorough cleaning and refurbishment in some areas.
The hotel's staff is largely praised for their politeness, professionalism and responsiveness. Specific individuals, such as client relationship managers and reception staff, receive special recognition for their service. Some isolated incidents of rudeness and slow service are noted but do not overshadow the overall positive sentiment.
The Wi-Fi service is functional and mostly positive, working well in rooms and noted for its stability, despite some occasional issues with connectivity and speed in certain areas.
The spa at Rahat Palace Hotel is well-received for its impressive facilities, including a large pool, Finnish sauna, steam room and hammam, all within a beautifully decorated, serene environment. Some maintenance issues and occasional temporary closures are noted but generally, the spa offers a relaxing experience with good value.
The gym receives mixed reviews with some appreciation for its cleanliness and facilities, while others criticize its outdated equipment and occasional poor condition.
The pool is a standout feature, praised for its warmth, cleanliness and spaciousness, making it family-friendly. The overall spa area enhances the experience with its live plants and cozy atmosphere.
Lastly, parking at Rahat Palace Hotel is convenient with ample free spaces and valet service, despite occasional comments about the parking structure and limited areas. The hotel's efforts in ensuring a smooth parking experience are generally appreciated.
Breakfast at Rahat Palace Hotel wins favor for its variety and quality, featuring delicious buffet options with fresh fruits, vegan choices and local specialties like syrniki. However, some guests feel the offerings could be more varied to meet the high standards associated with a five-star hotel. Dinner receives commendations for excellent cuisine across various dining options with notable mentions of the restaurants like Tubeteyka and the grill restaurant. The food quality and large portions leave a positive impression, notwithstanding occasional inconsistencies.
The rooms, while spacious and comfortable, are dated with many guests pointing out the need for renovations. Outdated furniture, worn carpets, peeling wallpaper and occasional maintenance issues detract from the overall experience. However, the large, clean bathrooms, well-maintained beds and soundproofing contribute to a peaceful stay. Housekeeping is generally thorough, but some lapses in cleanliness and upkeep are noted.
Cleanliness is generally well-regarded with rooms and common areas frequently described as clean and cozy. However, issues like stained carpets and peeling wallpaper suggest a need for more thorough cleaning and refurbishment in some areas.
The hotel's staff is largely praised for their politeness, professionalism and responsiveness. Specific individuals, such as client relationship managers and reception staff, receive special recognition for their service. Some isolated incidents of rudeness and slow service are noted but do not overshadow the overall positive sentiment.
The Wi-Fi service is functional and mostly positive, working well in rooms and noted for its stability, despite some occasional issues with connectivity and speed in certain areas.
The spa at Rahat Palace Hotel is well-received for its impressive facilities, including a large pool, Finnish sauna, steam room and hammam, all within a beautifully decorated, serene environment. Some maintenance issues and occasional temporary closures are noted but generally, the spa offers a relaxing experience with good value.
The gym receives mixed reviews with some appreciation for its cleanliness and facilities, while others criticize its outdated equipment and occasional poor condition.
The pool is a standout feature, praised for its warmth, cleanliness and spaciousness, making it family-friendly. The overall spa area enhances the experience with its live plants and cozy atmosphere.
Lastly, parking at Rahat Palace Hotel is convenient with ample free spaces and valet service, despite occasional comments about the parking structure and limited areas. The hotel's efforts in ensuring a smooth parking experience are generally appreciated.
Categories
Heated Pool
Spa
Pool
Heated Pool
Indoor Pool
$
+2
Info
Summary of reviews
Rixos Borovoe is a luxurious 5-star hotel that offers a serene and relaxing retreat in a picturesque location surrounded by forests, lakes and stunning natural beauty. The hotel's well-groomed territory and convenient location offer plenty of opportunities for enjoying the great outdoors. The breakfast buffet is a highlight with a large selection of delicious and varied food. The rooms are clean and comfortable and the staff is incredibly friendly and polite. The spa and wellness center receives high praise from guests and the pool is also highly recommended. Rixos Borovoe is a great option for family vacations with plenty of activities for kids. Overall, guests rave about the luxurious experience at Rixos Borovoe, making it a must-visit hotel for those looking for high-end accommodations.
Categories
Spa
Pool
Heated Pool
Indoor Pool
Luxury
$
+2
Info
Summary of reviews
Ramada by Wyndham Almaty enjoys a favorable location near the city center, offering guests easy access to local attractions while providing picturesque views of nearby snowy mountains. Visitors appreciate the convenience of nearby urban amenities such as parks, shopping centers, and public transport.
Guests often highlight the spaciousness and comfort of the rooms, which cater to families and travelers desiring extra space. The friendly and helpful hotel staff are frequently praised for their service, enhancing the overall experience for guests. Despite some furnishings showing signs of age, the accommodations are clean and airy, contributing to a restful stay.
The breakfast at the hotel is generally well-received, offering a diverse and hearty spread with popular options like custom omelets and baked goods. However, some guests note the repetitive menu and occasional service delays. Nevertheless, the breakfast is often considered one of the highlights of the stay.
While the hotel's cleanliness is mostly satisfactory, there are instances of outdated facilities, particularly in the spa and pool, which some guests found lacking in maintenance and cleanliness. The spa offers commendable massage services and facilities like the hammam and sauna, although renovation could enhance the overall experience.
The hotel's Wi-Fi service, although occasionally inconsistent, generally provides a reliable connection for most online needs. Parking options are ample, contributing to a hassle-free experience for travelers with vehicles.
Though some beds and linens could use an update, the overall sleeping arrangement tends to provide comfort. Guests appreciate amenities such as blackout curtains and spacious beds, though pillow quality is mixed.
While marketed as a four-star hotel, some guests feel that the facilities and services fall short of this classification. The need for significant maintenance and updates is noted, with particular emphasis on aligning the overall guest experience with four-star expectations.
Ultimately, Ramada by Wyndham Almaty offers a combination of convenient location, spacious accommodations, and friendly service, making it a value choice for travelers seeking comfort and easy access to the city's experiences, despite areas needing improvement.
Guests often highlight the spaciousness and comfort of the rooms, which cater to families and travelers desiring extra space. The friendly and helpful hotel staff are frequently praised for their service, enhancing the overall experience for guests. Despite some furnishings showing signs of age, the accommodations are clean and airy, contributing to a restful stay.
The breakfast at the hotel is generally well-received, offering a diverse and hearty spread with popular options like custom omelets and baked goods. However, some guests note the repetitive menu and occasional service delays. Nevertheless, the breakfast is often considered one of the highlights of the stay.
While the hotel's cleanliness is mostly satisfactory, there are instances of outdated facilities, particularly in the spa and pool, which some guests found lacking in maintenance and cleanliness. The spa offers commendable massage services and facilities like the hammam and sauna, although renovation could enhance the overall experience.
The hotel's Wi-Fi service, although occasionally inconsistent, generally provides a reliable connection for most online needs. Parking options are ample, contributing to a hassle-free experience for travelers with vehicles.
Though some beds and linens could use an update, the overall sleeping arrangement tends to provide comfort. Guests appreciate amenities such as blackout curtains and spacious beds, though pillow quality is mixed.
While marketed as a four-star hotel, some guests feel that the facilities and services fall short of this classification. The need for significant maintenance and updates is noted, with particular emphasis on aligning the overall guest experience with four-star expectations.
Ultimately, Ramada by Wyndham Almaty offers a combination of convenient location, spacious accommodations, and friendly service, making it a value choice for travelers seeking comfort and easy access to the city's experiences, despite areas needing improvement.
Categories
Spa
Pool
Heated Pool
Indoor Pool
Sustainability Journey
$
+5
Info
Summary of reviews
Grand Aiser Hotel draws positive attention primarily for its excellent location, making it a favorable choice for travelers seeking convenience in the bustling city. Centrally situated, the hotel allows easy access to a variety of key attractions such as restaurants, museums, and the beach, enhancing the overall travel experience for both business and leisure visitors. This strategic positioning is unanimously appreciated, offering guests straightforward navigation to various city destinations.
The breakfast experience at the hotel is somewhat mixed, although some guests enjoy the hearty and convenient offerings included with their stay. Positive aspects include language support from front desk staff, which enhances guest interactions. However, feedback indicates room for improvement in terms of variety, service, and catering to a broader international clientele.
Room conditions at Grand Aiser Hotel receive varied reviews. Some guests appreciate the hardwood floors, suggesting a cleaner alternative to carpets, and find housekeeping consistent in specific areas. However, issues such as the need for room repairs, outdated furniture, and privacy concerns are highlighted. This suggests potential for renovation to better meet guest expectations.
Cleanliness at the hotel presents a mixed experience. While some guests encounter clean and cozy rooms with comfortable beds, others report concerns regarding dirty rooms, worn-out furnishings, and unpleasant smells. Despite these issues, interactions with friendly staff often leave a favorable impression, underscoring variability in guest experiences.
Staff interactions are generally positive, with many guests praising the politeness, attentiveness, and helpfulness of the reception team. The ability to communicate in Chinese is notably advantageous, enhancing the overall convenience for international visitors. Nevertheless, inconsistencies arise, with some guests encountering rude behavior, hinting at variability in service levels. The ability of the front desk to promptly address issues is often commended, balancing out negative experiences to some extent.
In summary, while regardal hotel has some aspects that require attention, its prime location and friendly staff contribute significantly to positive guest experiences, making it a potentially appealing destination for travelers.
The breakfast experience at the hotel is somewhat mixed, although some guests enjoy the hearty and convenient offerings included with their stay. Positive aspects include language support from front desk staff, which enhances guest interactions. However, feedback indicates room for improvement in terms of variety, service, and catering to a broader international clientele.
Room conditions at Grand Aiser Hotel receive varied reviews. Some guests appreciate the hardwood floors, suggesting a cleaner alternative to carpets, and find housekeeping consistent in specific areas. However, issues such as the need for room repairs, outdated furniture, and privacy concerns are highlighted. This suggests potential for renovation to better meet guest expectations.
Cleanliness at the hotel presents a mixed experience. While some guests encounter clean and cozy rooms with comfortable beds, others report concerns regarding dirty rooms, worn-out furnishings, and unpleasant smells. Despite these issues, interactions with friendly staff often leave a favorable impression, underscoring variability in guest experiences.
Staff interactions are generally positive, with many guests praising the politeness, attentiveness, and helpfulness of the reception team. The ability to communicate in Chinese is notably advantageous, enhancing the overall convenience for international visitors. Nevertheless, inconsistencies arise, with some guests encountering rude behavior, hinting at variability in service levels. The ability of the front desk to promptly address issues is often commended, balancing out negative experiences to some extent.
In summary, while regardal hotel has some aspects that require attention, its prime location and friendly staff contribute significantly to positive guest experiences, making it a potentially appealing destination for travelers.
Categories
Spa
Pool
Heated Pool
Indoor Pool
4 Star
$
+8
Info
Categories
Spa
Pool
Heated Pool
Indoor Pool
Family
$
+11
Info
Categories
Spa
Pool
Heated Pool
Indoor Pool
Honeymoon
$
+5
Info
Summary of reviews
The Grand Hotel Victory in Aktau receives glowing reviews for its prime location near the beach and embankment with many guests appreciating the convenience of nearby amenities such as restaurants, shopping centers and pharmacies. The hotel’s infrastructure, which includes a gym, spa, pool and on-site dining options, adds to the overall appeal, often complemented by panoramic sea views and sunsets viewed from some of the rooms. The friendly and helpful staff further enhance guests' experiences, ensuring a welcoming stay.
Breakfast at the hotel is generally praised for its delicious and varied options, such as natural coffee, a range of meat dishes, pastries and multiple types of omelets. Although some guests find room for improvement in terms of variety and quality, the majority find it hearty and satisfying. The Panorama restaurant and English bar receive commendations for their flavorful dishes and stunning views, making them popular spots for dinner and business lunches, notwithstanding occasional remarks about limited menu options and slow service.
Rooms are typically described as clean, spacious and well-equipped with modern amenities. Highlights include comfortable beds, daily cleaning services and serene sea views, making the stay relaxing and enjoyable for families and individual travelers alike. Nevertheless, a few guests suggest updating certain room furnishings and addressing maintenance issues to align the offerings with the hotel’s five-star ratings.
The exceptional cleanliness throughout the hotel and the daily upkeep of rooms, alongside the well-maintained pool and spa areas, contribute to a comfortable and hygienic environment. Additionally, the staff consistently receive praise for their professionalism and friendly demeanor, which significantly enhances the guest experience.
While Wi-Fi quality varies with some guests experiencing slow or unstable connections, the majority benefit from the available internet service. The hotel's comprehensive spa and fitness center, featuring a sauna, Turkish bath, gym and both indoor and outdoor pools, receive high praise, particularly for the relaxing environment and attentive staff.
Parking options are noted as convenient with both free and private parking available. Families find the hotel accommodating with spacious room layouts and child-friendly facilities, ensuring a pleasant and enjoyable stay for all members. Comfortable beds and clean, well-prepared accommodations contribute to restful nights, allowing guests to fully enjoy the hotel’s amenities and welcoming atmosphere.
Overall, the Grand Hotel Victory provides a luxurious and enjoyable stay through its prime location, friendly service, clean and comfortable rooms and comprehensive amenities, making it a favored choice among travelers seeking both comfort and convenience.
Breakfast at the hotel is generally praised for its delicious and varied options, such as natural coffee, a range of meat dishes, pastries and multiple types of omelets. Although some guests find room for improvement in terms of variety and quality, the majority find it hearty and satisfying. The Panorama restaurant and English bar receive commendations for their flavorful dishes and stunning views, making them popular spots for dinner and business lunches, notwithstanding occasional remarks about limited menu options and slow service.
Rooms are typically described as clean, spacious and well-equipped with modern amenities. Highlights include comfortable beds, daily cleaning services and serene sea views, making the stay relaxing and enjoyable for families and individual travelers alike. Nevertheless, a few guests suggest updating certain room furnishings and addressing maintenance issues to align the offerings with the hotel’s five-star ratings.
The exceptional cleanliness throughout the hotel and the daily upkeep of rooms, alongside the well-maintained pool and spa areas, contribute to a comfortable and hygienic environment. Additionally, the staff consistently receive praise for their professionalism and friendly demeanor, which significantly enhances the guest experience.
While Wi-Fi quality varies with some guests experiencing slow or unstable connections, the majority benefit from the available internet service. The hotel's comprehensive spa and fitness center, featuring a sauna, Turkish bath, gym and both indoor and outdoor pools, receive high praise, particularly for the relaxing environment and attentive staff.
Parking options are noted as convenient with both free and private parking available. Families find the hotel accommodating with spacious room layouts and child-friendly facilities, ensuring a pleasant and enjoyable stay for all members. Comfortable beds and clean, well-prepared accommodations contribute to restful nights, allowing guests to fully enjoy the hotel’s amenities and welcoming atmosphere.
Overall, the Grand Hotel Victory provides a luxurious and enjoyable stay through its prime location, friendly service, clean and comfortable rooms and comprehensive amenities, making it a favored choice among travelers seeking both comfort and convenience.
Categories
Spa
Pool
Heated Pool
Indoor Pool
Honeymoon
$
Info
Summary of reviews
Rixos Turkistan consistently impresses guests with its prime city-center location, modern amenities and exceptional service, making it a favored choice for both leisure and business travelers. Visitors appreciate the hotel's proximity to significant attractions, easy access to shopping centers and the balance between being near key sites and offering a peaceful retreat. The hotel offers clean, spacious rooms equipped with fresh furniture and comfortable beds, further enhanced by thoughtful touches like fruit platters and room upgrades.
The breakfast experience at Rixos Turkistan garners high praise for its delicious, varied and plentiful offerings with guests enjoying a wide selection of fresh, high-quality dishes. The dining experience extends to dinner, where guests admire the tasty and luxurious cuisine, particularly highlighting the KazakhAsia restaurant and its welcoming ambiance.
The hotel's spa and fitness facilities are standout features with guests commending the cleanliness and range of services available, from swimming pools to hammams and massage services. The well-maintained and modern Technogym fitness center also adds to the appeal for those looking to stay active during their stay.
Families find the hotel particularly accommodating with spacious rooms, kid-friendly amenities and a dedicated children’s pool. The overall comfort is bolstered by the excellent beds and the family-centric environment that ensures a restful and enjoyable visit for all ages.
The staff at Rixos Turkistan receive widespread acclaim for their polite, friendly and responsive service, enhancing the overall guest experience. Several staff members, including the reception team and the manager, are frequently singled out for their exceptional service and helpfulness.
While the parking facilities receive mixed reviews due to limited space and lack of covered options, the security measures and staff assistance provide some reassurance. Minor issues such as occasional maintenance needs are noted, but they do not detract from the overwhelmingly positive experiences shared by guests.
In conclusion, Rixos Turkistan maintains a high standard of luxury and service, living up to its five-star reputation. With its blend of modern comforts, exceptional facilities and outstanding staff, it offers a memorable and highly recommended stay for visitors to the charming city of Turkistan.
The breakfast experience at Rixos Turkistan garners high praise for its delicious, varied and plentiful offerings with guests enjoying a wide selection of fresh, high-quality dishes. The dining experience extends to dinner, where guests admire the tasty and luxurious cuisine, particularly highlighting the KazakhAsia restaurant and its welcoming ambiance.
The hotel's spa and fitness facilities are standout features with guests commending the cleanliness and range of services available, from swimming pools to hammams and massage services. The well-maintained and modern Technogym fitness center also adds to the appeal for those looking to stay active during their stay.
Families find the hotel particularly accommodating with spacious rooms, kid-friendly amenities and a dedicated children’s pool. The overall comfort is bolstered by the excellent beds and the family-centric environment that ensures a restful and enjoyable visit for all ages.
The staff at Rixos Turkistan receive widespread acclaim for their polite, friendly and responsive service, enhancing the overall guest experience. Several staff members, including the reception team and the manager, are frequently singled out for their exceptional service and helpfulness.
While the parking facilities receive mixed reviews due to limited space and lack of covered options, the security measures and staff assistance provide some reassurance. Minor issues such as occasional maintenance needs are noted, but they do not detract from the overwhelmingly positive experiences shared by guests.
In conclusion, Rixos Turkistan maintains a high standard of luxury and service, living up to its five-star reputation. With its blend of modern comforts, exceptional facilities and outstanding staff, it offers a memorable and highly recommended stay for visitors to the charming city of Turkistan.
Categories
Heated Pool
Spa
Pool
Heated Pool
Indoor Pool
$
+5
Info
Summary of reviews
Situated in the heart of Astana, the Beijing Palace Soluxe Hotel Astana boasts an excellent location with convenient access to local attractions, shopping centers and government buildings. The hotel’s central positioning and panoramic views from the higher floors significantly enhance the guest experience, making it a favored choice for both tourists and business travelers.
The breakfast offerings receive mixed reviews with many praising the diversity, freshness and the magnificent city views afforded from the dining venue. However, some guests highlight inconsistencies in variety, quality and service, suggesting room for improvement to meet the five-star expectations consistently.
Guests frequently commend the hotel's spacious and clean rooms, which are well-equipped with essential amenities, ensuring a comfortable stay. Despite being somewhat outdated with worn-out furnishings, the rooms are maintained to a satisfactory degree of cleanliness. Some minor issues, such as temperature control and bathroom size, are noted but are generally seen as manageable given the overall coziness provided.
Cleanliness is a standout feature with regular positive remarks about the well-maintained rooms, spa and pool areas. The staff's reliability in maintaining cleanliness and addressing guest needs promptly contributes significantly to this positive perception, although occasional housekeeping lapses are noted.
The hotel staff receive high praise for their politeness, friendliness and attentiveness. The reception team stands out for being particularly effective in resolving issues quickly, creating a welcoming and supportive atmosphere throughout guests’ stays.
Wi-Fi services, however, present an area needing improvement. While some guests report a fast and stable connection, there are widespread concerns about inconsistent signals and disconnections, which can hinder the overall experience.
The spa facilities are appreciated for their peaceful ambiance, cleanliness and services, though some guests feel that parts of it are outdated and in need of repair. The pool areas are positively reviewed for their cleanliness and comfort, although issues such as inconsistent water temperature and occasional maintenance problems are noted.
Beds receive mixed feedback with many guests appreciating the firm orthopedic-style mattresses. However, some find them too hard and in need of replacement, indicating that the firmness may not suit everyone's preferences.
Overall, Beijing Palace Soluxe Hotel Astana offers a budget-friendly five-star experience. While some aspects live up to the five-star rating, there are areas that guests feel require upgrades to fully justify this classification. Nevertheless, the hotel is often regarded as offering good value for money, particularly for those seeking an affordable Chinese five-star stay in the heart of Astana.
The breakfast offerings receive mixed reviews with many praising the diversity, freshness and the magnificent city views afforded from the dining venue. However, some guests highlight inconsistencies in variety, quality and service, suggesting room for improvement to meet the five-star expectations consistently.
Guests frequently commend the hotel's spacious and clean rooms, which are well-equipped with essential amenities, ensuring a comfortable stay. Despite being somewhat outdated with worn-out furnishings, the rooms are maintained to a satisfactory degree of cleanliness. Some minor issues, such as temperature control and bathroom size, are noted but are generally seen as manageable given the overall coziness provided.
Cleanliness is a standout feature with regular positive remarks about the well-maintained rooms, spa and pool areas. The staff's reliability in maintaining cleanliness and addressing guest needs promptly contributes significantly to this positive perception, although occasional housekeeping lapses are noted.
The hotel staff receive high praise for their politeness, friendliness and attentiveness. The reception team stands out for being particularly effective in resolving issues quickly, creating a welcoming and supportive atmosphere throughout guests’ stays.
Wi-Fi services, however, present an area needing improvement. While some guests report a fast and stable connection, there are widespread concerns about inconsistent signals and disconnections, which can hinder the overall experience.
The spa facilities are appreciated for their peaceful ambiance, cleanliness and services, though some guests feel that parts of it are outdated and in need of repair. The pool areas are positively reviewed for their cleanliness and comfort, although issues such as inconsistent water temperature and occasional maintenance problems are noted.
Beds receive mixed feedback with many guests appreciating the firm orthopedic-style mattresses. However, some find them too hard and in need of replacement, indicating that the firmness may not suit everyone's preferences.
Overall, Beijing Palace Soluxe Hotel Astana offers a budget-friendly five-star experience. While some aspects live up to the five-star rating, there are areas that guests feel require upgrades to fully justify this classification. Nevertheless, the hotel is often regarded as offering good value for money, particularly for those seeking an affordable Chinese five-star stay in the heart of Astana.
Categories
Spa
Pool
Heated Pool
Indoor Pool
Honeymoon
$
+6
Info
Summary of reviews
Ramada by Wyndham Turkistan is widely praised for its convenient and strategic location, placing guests near numerous amenities, a shopping center and a beautiful area featuring fountains, all contributing to an overall positive experience. The hotel's central position, just 20 minutes from the airport, further enhances its appeal for both business and recreational travelers.
Despite some mixed reviews regarding breakfast, notably its variety and freshness, the hotel's other features significantly contribute to a pleasant stay. The rooms stand out for their cleanliness, modern design and comfort, equipped with luxurious amenities including high mattresses, snow-white linens, panoramic windows and well-appointed bathrooms. Some guests noted minor issues, such as room fixtures and housekeeping inconsistencies, but the majority appreciated the newness and design of the accommodations.
Cleanliness is a strong point for Ramada by Wyndham Turkistan with most guests describing the rooms and common areas as clean, cozy and well-maintained. The hotel's overall hygiene seems to create a welcoming atmosphere, despite occasional housekeeping lapses.
The staff at the hotel generally receive high marks for their friendliness, efficiency and responsiveness. Special mentions of exceptional service by specific staff members add to the positive guest experience. While there are a few comments about the need for better training and professionalism, particularly in breakfast services, the overall impression is one of attentive and helpful personnel.
The free Wi-Fi service presents a mixed picture with some guests experiencing reliable connectivity while others face problems with weak or non-existent signals in their rooms.
The spa facilities at the hotel receive frequent praise with guests enjoying the clean, well-maintained swimming pool, saunas and massages. Issues like ventilation and chlorine usage are noted but do not overshadow the general appreciation for the relaxing and rejuvenating spa experience included in the room price.
The swimming pool also garners positive feedback for its warmth and proper swimming conditions, although some guests encountered cold water or unavailability at times. Celebratory events at the pool, despite minor inconveniences like ants and unreliable steam rooms, add to its allure.
Lastly, the beds at Ramada by Wyndham Turkistan are highlighted for their comfort and modern design. Large, high mattresses with snow-white linens and a variety of pillows ensure a restful sleep, making a strong impression on guests.
In summary, Ramada by Wyndham Turkistan excels in location, room comfort, cleanliness and staff service with additional positive experiences in the spa and pool facilities. Issues with breakfast and Wi-Fi are noted but do not significantly detract from the overall positive guest experience.
Despite some mixed reviews regarding breakfast, notably its variety and freshness, the hotel's other features significantly contribute to a pleasant stay. The rooms stand out for their cleanliness, modern design and comfort, equipped with luxurious amenities including high mattresses, snow-white linens, panoramic windows and well-appointed bathrooms. Some guests noted minor issues, such as room fixtures and housekeeping inconsistencies, but the majority appreciated the newness and design of the accommodations.
Cleanliness is a strong point for Ramada by Wyndham Turkistan with most guests describing the rooms and common areas as clean, cozy and well-maintained. The hotel's overall hygiene seems to create a welcoming atmosphere, despite occasional housekeeping lapses.
The staff at the hotel generally receive high marks for their friendliness, efficiency and responsiveness. Special mentions of exceptional service by specific staff members add to the positive guest experience. While there are a few comments about the need for better training and professionalism, particularly in breakfast services, the overall impression is one of attentive and helpful personnel.
The free Wi-Fi service presents a mixed picture with some guests experiencing reliable connectivity while others face problems with weak or non-existent signals in their rooms.
The spa facilities at the hotel receive frequent praise with guests enjoying the clean, well-maintained swimming pool, saunas and massages. Issues like ventilation and chlorine usage are noted but do not overshadow the general appreciation for the relaxing and rejuvenating spa experience included in the room price.
The swimming pool also garners positive feedback for its warmth and proper swimming conditions, although some guests encountered cold water or unavailability at times. Celebratory events at the pool, despite minor inconveniences like ants and unreliable steam rooms, add to its allure.
Lastly, the beds at Ramada by Wyndham Turkistan are highlighted for their comfort and modern design. Large, high mattresses with snow-white linens and a variety of pillows ensure a restful sleep, making a strong impression on guests.
In summary, Ramada by Wyndham Turkistan excels in location, room comfort, cleanliness and staff service with additional positive experiences in the spa and pool facilities. Issues with breakfast and Wi-Fi are noted but do not significantly detract from the overall positive guest experience.
Categories
Spa
Pool
Heated Pool
Indoor Pool
Sustainability Journey
Categories
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