Delta Hotels by Marriott Grand Okanagan Resort
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Summary of reviewsDelta Hotels by Marriott Grand Okanagan Resort is highly praised for its prime location on the waterfront in downtown Kelowna. Guests appreciate the easy access to a variety of restaurants, ATMs, museums and other local attractions, as well as the stunning lake views from the rooms. The tranquil environment and friendly staff enhance the overall experience, making it a standout choice for travelers.
The breakfast offerings at the hotel receive generally positive feedback with guests commending the good variety and the option to dine outdoors on the patio at Oak and Cru. However, some found the breakfast to be pricey and reported occasional issues, such as incorrect charges and less satisfactory food quality when ordered via room service.
The rooms are often described as clean, spacious, bright and comfortable with many guests highlighting the comfy beds and great lounging chairs. The hotel's facilities, including the pool and on-site restaurant, add to the convenience and enjoyment of the stay. Nevertheless, some guests encountered issues with room size, layout and noise, especially those above the bar. A few guests mentioned cleanliness concerns and an outdated appearance in certain rooms, emphasizing the inconsistency in room quality.
Cleanliness throughout the hotel often meets guests' expectations with many noting the cleanliness of the rooms and common areas. However, there are occasional reports of lapses in cleaning, particularly in bathrooms with some guests finding mold and dust.
The staff at the hotel are frequently lauded for their friendliness, efficiency and helpfulness, particularly around the pool area and in addressing special requests. While the majority of interactions are positive, some guests experienced slow check-ins and felt that the staff could be more accommodating to children.
The pool area is generally well-received, offering both indoor and outdoor options along with poolside drinks and food service. Some guests mentioned that the outdoor pool is smaller than expected and access can be limited during peak times.
Parking at the resort is a notable point of dissatisfaction with many guests finding the fees high and citing issues such as parking fines and limited security. Despite the premium cost, the parking facilities are not perceived as secure or spacious.
Finally, many guests find the beds to be very comfortable, although there are mixed reviews regarding their condition and firmness. Some guests encountered issues with old or sagging mattresses, indicating a need for better maintenance.
Overall, Delta Hotels by Marriott Grand Okanagan Resort offers a largely positive experience, bolstered by its excellent location, friendly staff and comfortable accommodations, though a few areas such as room quality, breakfast pricing and parking could benefit from improvements.
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The breakfast offerings at the hotel receive generally positive feedback with guests commending the good variety and the option to dine outdoors on the patio at Oak and Cru. However, some found the breakfast to be pricey and reported occasional issues, such as incorrect charges and less satisfactory food quality when ordered via room service.
The rooms are often described as clean, spacious, bright and comfortable with many guests highlighting the comfy beds and great lounging chairs. The hotel's facilities, including the pool and on-site restaurant, add to the convenience and enjoyment of the stay. Nevertheless, some guests encountered issues with room size, layout and noise, especially those above the bar. A few guests mentioned cleanliness concerns and an outdated appearance in certain rooms, emphasizing the inconsistency in room quality.
Cleanliness throughout the hotel often meets guests' expectations with many noting the cleanliness of the rooms and common areas. However, there are occasional reports of lapses in cleaning, particularly in bathrooms with some guests finding mold and dust.
The staff at the hotel are frequently lauded for their friendliness, efficiency and helpfulness, particularly around the pool area and in addressing special requests. While the majority of interactions are positive, some guests experienced slow check-ins and felt that the staff could be more accommodating to children.
The pool area is generally well-received, offering both indoor and outdoor options along with poolside drinks and food service. Some guests mentioned that the outdoor pool is smaller than expected and access can be limited during peak times.
Parking at the resort is a notable point of dissatisfaction with many guests finding the fees high and citing issues such as parking fines and limited security. Despite the premium cost, the parking facilities are not perceived as secure or spacious.
Finally, many guests find the beds to be very comfortable, although there are mixed reviews regarding their condition and firmness. Some guests encountered issues with old or sagging mattresses, indicating a need for better maintenance.
Overall, Delta Hotels by Marriott Grand Okanagan Resort offers a largely positive experience, bolstered by its excellent location, friendly staff and comfortable accommodations, though a few areas such as room quality, breakfast pricing and parking could benefit from improvements.
Resort for Honeymoon
Located downtown, this resort is within walking distance of many attractions and offers beautiful views. It provides a mix of comfort and convenience for honeymooners.
Family Friendly Resort
This resort is in downtown Kelowna, within walking distance of attractions. It has a heated indoor pool, hot tubs, and a seasonal outdoor pool. Bike and kayak rentals are available, and it's near hiking at Knox Mountain. The hotel also features a family fun zone every long weekend that includes games, arts and crafts, and a movie room showing kid-friendly shows.
Dog Friendly Resort
This resort is pet-friendly and offers dedicated rooms for guests with pets. It is near Lake Okanagan and offers great breakfasts. It is also close to the Waterfront Boardwalk, which is a nice on-leash walking path.
Resort with Swimming Pool
This resort is centrally located and offers a seamless experience with its pool, boardwalk, and proximity to shopping, dining, and culture. It is a hub for creating memories with family and friends.
Heated Pool Indoor Pool Outdoor Pool
Business Resort
This resort boasts 14 meeting rooms and 35,000 square feet of flexible conference space, making it ideal for large business gatherings. The Grand Kelowna Ballroom can accommodate up to 1,750 attendees. It also features modern AV equipment and catering services.
Resort with Parking
This resort offers on-site parking for a daily fee and valet parking. The resort's location provides easy access to both lakeside activities and the city center.
EV charging stations
Accessible Resort
Delta Hotels by Marriott Grand Okanagan Resort provides wheelchair accessible rooms and public areas. They offer features such as elevators, facilities for the hearing impaired, grab bars near the toilet, height-adjustable showerheads, and portable shower seats.
Resort with Gym
Features a comprehensive fitness center with modern equipment, complemented by indoor and outdoor pools and hot tubs. The hotel also provides access to a private beach and water sports activities.
Resort with Rooms With Fireplace
Situated on the shores of Okanagan Lake, this resort offers stunning waterfront views and a variety of recreational activities. Certain suites come with fireplaces, providing a cozy ambiance for guests to enjoy. The resort's location and amenities make it a popular destination.
Resort with Outdoor Pool
This large waterfront resort features a massive outdoor pool area in addition to indoor pools and hot tubs. Its prime location on Okanagan Lake provides a comprehensive resort experience with extensive swimming facilities.
Resort with Indoor Pool
Located on the shores of Okanagan Lake, this resort offers a beautiful indoor pool area. Guests can enjoy swimming year-round, with convenient access to the resort's other amenities, including dining and spa services.
Resort with Heated Pool
Located in a prime Okanagan location, this resort features heated pool facilities. It offers a significant aquatic area for guests to enjoy during their stay in Kelowna.
Resort with EV Charging Stations
Luxury Resort
Resort near Ski Resorts
Resort Taking Steps Towards Sustainability
Casino Resort
Resort with Spa
Romantic Resort
5-Star Resort
Guest Reviews
The Delta Hotels by Marriott Grand Okanagan Resort boasts an unbeatable and beautiful location right on the waterfront in downtown Kelowna. Guests consistently praise the hotel's centralized positioning, which provides easy access to a plethora of restaurants, ATMs, museums and other local attractions. The views of the lake from the rooms are frequently highlighted as a stunning feature, enhancing the overall relaxing atmosphere.
The hotel is also noted for its proximity to numerous activities, making it an ideal base for exploring the area. Despite being a large hotel, the environment remains quiet and intimate. Visitors appreciate the friendly staff and high level of service, contributing to a positive overall experience. The excellent location, combined with well-maintained facilities and a fabulous on-site restaurant, makes this property a standout choice for travelers visiting Kelowna.
Reviews for breakfast at Delta Hotels by Marriott Grand Okanagan Resort offer a mixed but generally positive impression, highlighting both commendable aspects and some drawbacks. Guests often praise the breakfast, describing it as good, great and even excellent with a good variety of food available. The convenience of grabbing breakfast in the morning is noted as a plus and several diners recommend enjoying meals on the patio at Oak and Cru.
However, there are also mentions of breakfast being pricey and instances where guests were charged for breakfast despite it being included in their reservation. Some feedback pointed to less satisfactory experiences with remarks about breakfast being poor or burnt and overpriced when ordered via room service. Nonetheless, the more favorable reviews lean towards a satisfying breakfast experience, particularly appreciating the variety and the option to dine outdoors.
Delta Hotels by Marriott Grand Okanagan Resort offers a range of experiences when it comes to their rooms. Guests appreciate the clean and comfortable conditions of the rooms, highlighting that many rooms are spacious, bright and airy, especially those with multiple windows and views of the lake. Comfort is a repeated theme with several guests commending the very comfy beds and great lounging chairs.
The hotel's location is highly praised, being perfect for those who want to be in the heart of downtown. Many visitors also enjoyed the additional facilities including the pool, parking and on-site restaurant, which contribute to a convenient and pleasant stay.
However, some guests found issues with certain rooms, mentioning that some were small or had poor layouts. Noise can be a concern, particularly for rooms situated above the bar. There were also comments about the rooms being average or lacking cleanliness to some guests' standards with reports of dust and an overall old appearance in some cases. While many found the rooms to be quiet and comfortable, a few noted that not all rooms boasted a great view or featured the level of cleanliness and condition expected for the price.
Overall, while the Delta Hotels by Marriott Grand Okanagan Resort has many positive aspects, there are some occasional discrepancies in room quality and provisions that guests may want to consider.
Despite mixed feedback, many guests found the beds at Delta Hotels by Marriott Grand Okanagan Resort to be quite comfortable with descriptions such as very comfy, great beds and comfortable beds appearing frequently. Some noted the comfort of both the beds and pillows. However, there were a few mentions of issues with the mattresses being old, noisy or sagging and some guests expressed dissatisfaction with the beds being too hard or too soft. Overall, while many guests enjoyed a restful sleep, others pointed out areas for improvement regarding the condition and maintenance of the beds.
Delta Hotels by Marriott Grand Okanagan Resort receives notable praise for its cleanliness with many guests frequently commenting on clean and tidy rooms. Friendly and accommodating staff often enhance the experience, contributing to a welcoming environment. Visitors appreciate the overall cleanliness of the hotel, highlighting clean rooms and well-maintained areas. However, some guests noted shortcomings in cleaning, particularly in certain parts of the rooms and bathrooms. Complaints included dirty rooms, cleaning that could be improved and specific issues like mold in bathroom grout lines. Despite these occasional lapses, many find the cleanliness satisfactory and commend the hotel for its high standards and plethora of amenities.
The staff at Delta Hotels by Marriott Grand Okanagan Resort are frequently praised for their friendliness and helpfulness. Many guests highlighted the staff's efficiency, particularly around the pool area and their ability to accommodate special requests. Politeness and courteousness were common traits noted in the reception and general service. Individual staff members, like Samuel, have been singled out for going above and beyond to address guests' concerns.
However, not all experiences were positive. Some guests experienced inefficiencies, especially during check-in, describing it as extremely slow and frustrating. There were also mentions of staff not being overly friendly to children and instances of disorganization among the team. Despite these occasional negative remarks, the overwhelming majority of reviews reflect very positive interactions with the hotel's staff, contributing significantly to an overall enjoyable stay.
The pool area at Delta Hotels by Marriott Grand Okanagan Resort is generally well-received by guests with many describing it as great and nice. Both indoor and outdoor pools are available, adding to the hotel's appeal as a choice location. Guests appreciate the availability of poolside drinks and food, enhancing the overall experience. The pool and spa facilities receive positive remarks, though some guests noted that the outdoor pool was smaller than anticipated and suggested the area could benefit from a refresh. While the pool was great, it's worth noting that access was limited to appointment-only slots during certain periods. Despite these minor points, the overall sentiment towards the pool and related amenities remains favorable.
The Delta Hotels by Marriott Grand Okanagan Resort offers parking facilities, but guests have expressed concerns about the high cost associated with it with daily rates ranging from $25 to $36. Some guests were disappointed to find that despite recording their car registration, they received parking fines. The parking area, while present, has been described as having a low roof and not being very secure. Additionally, there were mentions of the parking facility being nearly full despite the hefty fee. Some reviews mentioned that they believed parking should be included with the stay, considering the already high costs. Overall, while the resort provides amenities such as a pool and a restaurant, the parking situation seems to be a significant downside for many visitors.
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Location
The hotel is also noted for its proximity to numerous activities, making it an ideal base for exploring the area. Despite being a large hotel, the environment remains quiet and intimate. Visitors appreciate the friendly staff and high level of service, contributing to a positive overall experience. The excellent location, combined with well-maintained facilities and a fabulous on-site restaurant, makes this property a standout choice for travelers visiting Kelowna.
Breakfast
However, there are also mentions of breakfast being pricey and instances where guests were charged for breakfast despite it being included in their reservation. Some feedback pointed to less satisfactory experiences with remarks about breakfast being poor or burnt and overpriced when ordered via room service. Nonetheless, the more favorable reviews lean towards a satisfying breakfast experience, particularly appreciating the variety and the option to dine outdoors.
Rooms
The hotel's location is highly praised, being perfect for those who want to be in the heart of downtown. Many visitors also enjoyed the additional facilities including the pool, parking and on-site restaurant, which contribute to a convenient and pleasant stay.
However, some guests found issues with certain rooms, mentioning that some were small or had poor layouts. Noise can be a concern, particularly for rooms situated above the bar. There were also comments about the rooms being average or lacking cleanliness to some guests' standards with reports of dust and an overall old appearance in some cases. While many found the rooms to be quiet and comfortable, a few noted that not all rooms boasted a great view or featured the level of cleanliness and condition expected for the price.
Overall, while the Delta Hotels by Marriott Grand Okanagan Resort has many positive aspects, there are some occasional discrepancies in room quality and provisions that guests may want to consider.
Beds
Cleanliness
Staff
However, not all experiences were positive. Some guests experienced inefficiencies, especially during check-in, describing it as extremely slow and frustrating. There were also mentions of staff not being overly friendly to children and instances of disorganization among the team. Despite these occasional negative remarks, the overwhelming majority of reviews reflect very positive interactions with the hotel's staff, contributing significantly to an overall enjoyable stay.
Pool
Parking
Yes, Delta Hotels by Marriott Grand Okanagan Resort has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
Yes, a spa is available at Delta Hotels by Marriott Grand Okanagan Resort.
Yes, Delta Hotels by Marriott Grand Okanagan Resort welcomes dogs.
Yes, parking facilities are available at Delta Hotels by Marriott Grand Okanagan Resort.
Yes, Delta Hotels by Marriott Grand Okanagan Resort has a gym.
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