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Summary of reviewsThe 'bigBOX ALLGAEU Hotel' in Kempten offers an exceptional experience for both leisure and business travelers, particularly those attending events at the nearby BigBox concert hall. Located centrally, the hotel provides easy access to the pedestrian zone, historic old town and train station, ensuring convenience for exploring the area or commuting further afield. Despite its bustling location, the hotel ensures a quiet and tranquil retreat, enhanced by modern facilities, cleanliness and friendly staff.
Guests rave about the breakfast, highlighting its extensive, high-quality buffet with a variety of options, including gluten-free choices. The breakfast area is modern and clean and despite occasional crowding, the experience is consistently positive due to the professional and friendly staff. The hotel’s restaurant also attracts praise for its superb dinner offerings, diverse menu and inviting atmosphere, although reservations are recommended due to its popularity. While the dinner is on the pricier side, the quality justifies the cost, making it a worthy dining option.
Accommodations at the hotel are marked by their modern design, cleanliness and comfort. Though some guests find the rooms a bit small, the efficient use of space, ergonomic layout and high-quality amenities, including cozy mattresses and well-lit bathrooms, contribute to a comfortable stay. The overall environment is well-kept with meticulous housekeeping ensuring high standards of cleanliness in both the rooms and common areas.
The hotel staff consistently earn high marks for their friendliness and professionalism with guests frequently noting their helpful and attentive nature. This exceptional service extends throughout the hotel, from reception to the restaurant and bar, enhancing the overall guest experience.
While the Wi-Fi generally meets guests' needs, offering fast and reliable connections, there are occasional reports of weaker service. The gym, on the other hand, is praised for its 24/7 accessibility and well-equipped facilities, providing a comfortable workout environment without extra charge. Additionally, the hotel offers convenient and affordable parking options, although these are managed via public facilities rather than being hotel-owned.
Families find the hotel accommodating with amenities and services suited to children, ensuring a friendly and welcoming stay for family trips. The beds receive mixed reviews; while many guests find them comfortable and clean, others note that the double beds can be narrow, affecting sleep quality for couples.
In summary, the 'bigBOX ALLGAEU Hotel' delivers a highly positive guest experience, thanks to its prime location, excellent breakfast and dining options, comfortable and clean rooms and outstanding staff service. Ideal for both short stays and event visits, the hotel upholds its four-star rating with high standards of hospitality and comfort. Show more
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Family Friendly Hotel
This 4-star hotel offers modern, well-designed rooms suitable for families. It features a restaurant with regional-seasonal catering, ensuring options for all family members. Its central location provides convenient access to family-friendly attractions.
Dog Friendly Hotel
This 4-star hotel is known for being dog-friendly. It receives excellent ratings and positive reviews from guests, making it a popular choice for travelers with pets.
Business Hotel
Given its name, this hotel likely has event spaces suitable for larger business gatherings. The name suggests a connection to the bigBOX ALLGAEU arena, implying capabilities for hosting events and conferences.
Hotel with Parking
The hotel provides on-site garage parking for a nominal fee. It is centrally located, offering convenient access and modern amenities, making it ideal for both business and leisure travelers with cars.
Hotel near Golf Courses
Accessible Hotel
Hotel with Gym
4-Star Hotel
Room Types
SmallThe double room has a private bathroom, air conditioning, soundproof walls, as well as a seating area with a flat-screen TV. The double room offers a wardrobe, a safe deposit box, a carpeted floor, heating and a TV. The unit has 1 bed.
Small mit TerrasseA seating area with a flat-screen TV, a desk, a terrace and a private bathroom are provided in this double room. The unit offers 1 bed.
MediumThe double room features a private bathroom, air conditioning, soundproof walls, as well as a seating area with a flat-screen TV. The double room provides a wardrobe, a safe deposit box, a carpeted floor, heating, as well as a TV. The unit offers 1 bed.
Barrierefreies ZimmerThe single room features a private bathroom, air conditioning, soundproof walls, as well as a seating area with a flat-screen TV. The single room provides a wardrobe, a safe deposit box, a carpeted floor, heating, as well as a TV. The unit offers 1 bed.
LargeThe spacious double room features a private bathroom, air conditioning, soundproof walls, as well as a seating area with a flat-screen TV. The double room provides a wardrobe, a safe deposit box, a carpeted floor, heating and a TV. The unit offers 1 bed.
Extra LargeThe air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite has carpeted floors, a seating area with a flat-screen TV, soundproof walls, a wardrobe, as well as a safe deposit box. The unit offers 1 bed.
Guest Reviews
8.7
Very Good
Location
The 'bigBOX ALLGAEU Hotel' boasts an exceptional location in Kempten, ideal for both leisure and event visitors. Nestled right in the center, it offers immediate access to the pedestrian zone, shopping centers and a variety of dining options. It's particularly noteworthy for its proximity to the BigBox concert hall, making it an excellent choice for those attending events. Guests appreciate that the hotel is just a short walk from the historic old town and train station, which is convenient for exploring or commuting.
Despite its central location, the hotel manages to provide a quiet stay, creating a tranquil retreat after a busy day. The positioning of the hotel also makes it an optimal stopover for travelers heading to other destinations, such as a winter sports holiday or a trip to Italy. The overall ambiance receives high marks, highlighting the modern facilities, cleanliness and the amicable staff.
Parking is conveniently available nearby, adding to the ease of access. Whether visiting Kempten for business, sightseeing or events, the 'bigBOX ALLGAEU Hotel' offers a perfect blend of centrality and comfort, making it a highly recommended accommodation choice.
Breakfast
The breakfast at 'bigBOX ALLGAEU Hotel' is highly praised by guests for its variety and quality. Many reviews highlight the extensive and rich breakfast buffet that offers a wide selection catering to diverse tastes, including options like salmon, eggs, fresh pastries and even gluten-free choices. Guests often describe the breakfast as excellent, delicious and of high quality, consistently meeting and even exceeding their expectations. The breakfast is frequently noted for being well-stocked and replenished promptly, ensuring freshness and availability throughout breakfast hours.
The breakfast room is described as modern and clean, providing a pleasant atmosphere for diners. Despite occasional mentions of crowding during peak hours, the overall experience is very positive with professional and friendly staff enhancing the dining experience. Guests appreciate the hotel's attention to hygiene, especially in light of recent health concerns, ensuring that safety standards are maintained without compromising on service quality.
Overall, the breakfast at 'bigBOX ALLGAEU Hotel' receives exceptional feedback for its comprehensive selection, balanced offerings and high-quality food, making it a standout feature of guest stays.
Dinner
The bigBOX ALLGAEU Hotel boasts a highly-praised restaurant that consistently impresses guests with its excellent food and inviting ambiance. The menu offers a diverse and abundant selection, ensuring that diners find plenty to enjoy, whether they're there for a tasty burger or an exceptional 3-course meal. Many diners have highlighted the quality and deliciousness of both dinner and breakfast and the food is often described as very good with some even calling the dinner service top-notch and exceptional.
On the downside, guests should be aware that making a reservation is advisable, as it can be difficult to secure a table without one, especially on arrival days or during events. The dinner service at times could be more welcoming, but overall, the staff is noted for their friendliness.
Despite dinner at the hotel restaurant being on the pricier side, many find the meals worth every penny due to the high-quality cuisine and well-prepared dishes. The restaurant's late-night offerings, cozy setting and the excellent kitchen have received positive comments, making it a fantastic option for both early and late diners.
The bar service complements the dining experience with a good selection of drinks available, although it may close early at 1 am. The convenience of having a restaurant and bar within the hotel is appreciated by guests who attend concerts at the attached venue, making for a perfect combination of entertainment and dining.
In summary, the bigBOX ALLGAEU Hotel's restaurant is a highly recommended spot that promises to deliver a delightful culinary experience with its great food, friendly service and inviting atmosphere.
Rooms
The rooms at bigBOX ALLGAEU Hotel are widely praised for their cleanliness and modern design. Many guests appreciated the stylish, comfortable and well-equipped accommodations, noting the ergonomic and functional layout that includes conveniences like thick, cozy mattresses and well-lit bathrooms. Although some found the rooms to be on the small side, others highlighted the efficient use of space and the presence of necessary amenities, such as air conditioning and storage space.
The spacious bathrooms, often separated from the living area by frosted glass panes, were particularly appreciated for their modern fixtures and good lighting. The shower areas are well-designed with ample storage, contributing to a comfortable stay.
Positive remarks frequently mention the cozy single rooms with queen beds and the excellent condition of the rooms overall. Despite some complaints about room size, many guests found the rooms to be adequately spacious and welcoming, enjoying the large flatscreen TVs and tasteful decoration.
Overall, the rooms are described as clean, cozy and functional, making the hotel a solid choice for travelers seeking modern comforts and meticulous maintenance.
Beds
Guest feedback regarding the beds at the bigBOX ALLGAEU Hotel reveals a mixture of experiences. Many guests found the beds to be comfortable and praised the cleanliness, modernity and quality of the mattresses, describing them as very good and wonderful. Notably, some guests highlighted the beds as big, cozy and fantastic with some expressing satisfaction with the excellent comfort provided.
However, a considerable number of reviews point out issues with the bed sizes. Numerous guests mentioned that the beds were too small and narrow, particularly the double beds often felt too tight for two people with some describing them as only 1.40 meters wide. This size was generally deemed insufficient, leading to discomfort for couples. Moreover, some beds were noted to be significantly firm or too hard, while others were too soft or saggy, impacting sleep quality.
In conclusion, while the comfort and modernity of the beds at the bigBOX ALLGAEU Hotel received positive remarks, the size and firmness of the beds were recurrent concerns, especially for guests sharing a double bed.
Cleanliness
The bigBOX ALLGAEU Hotel has received numerous commendations for its exceptional cleanliness. Guests have consistently described the hotel as very clean with rooms that are spotless and well-maintained. Both the common areas and individual rooms are noted to be extremely tidy, modern and appealing. Housekeeping's attention to detail ensures that everything, from the bathrooms to the breakfast area, is kept in pristine condition.
The overall environment is well-kept and the hotel exudes a fresh, welcoming atmosphere. Whether they occupy a spacious room with a bathtub or a more functional, modern setup, guests appreciate the thoroughness of the cleaning efforts. The hotel staff also contributes to this positive experience by maintaining high standards of hygiene and cleanliness, further enhanced by great infection control measures.
In summary, the bigBOX ALLGAEU Hotel stands out for its impeccable cleanliness, making it a top choice for travelers looking for a comfortable and hygienic stay.
Staff
The guest reviews of the 'bigBOX ALLGAEU Hotel' overwhelmingly highlight the exceptional quality of the hotel's staff. Described as friendly, attentive and highly professional, the staff leaves a lasting positive impression on visitors. Numerous mentions of their accommodating and helpful nature, along with their competence and organization, showcase their dedication to providing top-notch service.
The reception staff, in particular, receives commendation for being welcoming and efficient, managing to assist even those with temporary mobility impairments. Guests frequently note the consistently polite and professional demeanor of the team in all areas, from the restaurant to housekeeping. The bar staff also garners praise for their friendliness, contributing to a pleasant evening experience.
Overall, the hotel's staff is celebrated for their warm hospitality with multiple mentions of super-friendly and extremely helpful interactions. This commitment to customer satisfaction is evident even in the smallest details, ensuring that guests feel well-cared-for throughout their stay.
Wi-Fi
The Wi-Fi experience at bigBOX ALLGAEU Hotel presents a mixed but largely positive picture. Guests frequently highlight the availability of free Wi-Fi as a notable advantage. Many found the connection to be fast and stable, making it reliable for general use and working within the room. Words like 'good', 'fast' and 'reliable' are often used to describe the Wi-Fi. However, some guests did encounter challenges such as weak or slow connections at times, which could affect activities like streaming from mobile devices to the television. The absence of a detailed explanation regarding the Wi-Fi service was also mentioned. Overall, while there are occasional disruptions, the Wi-Fi generally provides a solid and functional experience for most guests.
Gym
The gym at bigBOX ALLGAEU Hotel receives high praise from guests for its accessibility and amenities. It's well-equipped, ensuring that visitors have all the necessary tools for a complete workout. Guests appreciate the fact that the gym is open 24/7, allowing them to fit exercise into their schedules at any time of day. Additionally, the gym is not crowded, providing a pleasant and stress-free environment for fitness enthusiasts. Access to the gym is included at no extra charge, adding to the overall value of the stay.
Parking
Guests of the bigBOX ALLGAEU Hotel generally found the parking options to be varied and satisfactory. Numerous reviews highlighted that there are several affordable and convenient parking facilities in close proximity to the hotel. Many guests appreciated the availability of a large, cost-effective public parking lot right next to the hotel with some mentioning a day ticket costing as little as €4.00. Others noted the benefit of secured and discounted underground parking with fees typically around €9.00 for 24 hours.
Several reviews pointed out the convenience of the parking garage diagonally across from the hotel and the public parking alternatives across the street, near Forum Allgäu. Free parking is available until 9:00 am, but fees apply afterward and for overnight parking. Despite the hotel's central location, guests were pleased to find ample parking spaces, indicating sufficient capacity even on weekends when some spots might be free.
However, it is necessary to note that there are no hotel-owned parking spaces with parking being managed via public facilities or partnerships. While generally positive, a few guests noted complications or a bit of a distance for some parking spots, but these instances were relatively rare. Overall, the feedback suggests that bigBOX ALLGAEU Hotel offers solid parking options that are economical and accessible, supporting a hassle-free experience for visitors with vehicles.
Family
The bigBOX ALLGAEU Hotel offers a family-friendly atmosphere, making it an excellent choice for family trips. The setup is designed with families in mind, ensuring that children feel welcome and comfortable during their stay. A high chair for kids is available and the staff are particularly friendly and attentive, treating children with care. This attention to detail makes the hotel great for family groups with everyone being well looked after. An Allgäu burger comes highly recommended for dining, adding to the enjoyable experience. Overall, the hotel's environment and services are well-suited for families, creating a welcoming and kid-friendly stay.
4 Star
The bigBOX ALLGAEU Hotel stands out with its very clean and modern rooms, making it a solid choice for travelers seeking comfort and convenience. Guests frequently praise the hotel's breakfast buffet, often describing the breakfast room as particularly nice and the food as great. The overall cleanliness and modernity of the hotel receive high marks with excellent furnishings and amenities that display the expected quality of a four-star establishment.
While most aspects of the hotel live up to a four-star standard, some guests note that certain expected perks, such as mini fridges and enclosed bathrooms, are missing. Despite these minor drawbacks, the consistent quality of services and amenities, along with the justified price-quality ratio compared to other hotels in the same range, solidify the hotel’s standing. The luxurious and comfortable-looking hotel is excellent in almost every aspect, from cleanliness and restaurant quality to attentive staff, thereby deserving its four-star rating.
Business
The bigBOX ALLGAEU Hotel stands out as a prime choice for business travelers visiting the region. The hotel garners praise for its excellent condition and strategic location, which is close to the highway and centrally positioned in front of the business district. Guests frequently highlight the convenience of the hotel's free parking lot, available from 19:00 to 08:00 and the secure parking options that provide peace of mind.
With an array of business services, including a business center, conference rooms and meeting rooms, the hotel is well-equipped to handle the needs of professional travelers. The secure floor access adds an extra layer of security, making it a reliable choice for business stays.
Despite some mentions about extra charges for early check-in and a few isolated negative opinions, the overall sentiment remains overwhelmingly positive. Many guests repeatedly choose this hotel for their business visits and recommend it for both business and personal purposes. The connection to the BigBox makes it an ideal venue for those attending concerts or looking to explore the city.
In summary, the bigBOX ALLGAEU Hotel is lauded as a good business hotel with excellent amenities, secure facilities and a highly convenient location, making it a top recommendation for anyone on a business trip in the area.
Dog Friendly
At the bigBOX ALLGAEU Hotel, pets are genuinely welcome, making it an excellent choice for travelers with dogs. Guests have praised the hotel for being remarkably dog-friendly, providing essentials like bowls, blankets and treats. The hotel goes the extra mile to ensure pets feel at home, evident from the positive feedback about the well-organized pet services. Dogs are permitted throughout the premises with no additional charge for bringing them along. Both small and large dogs are well received, reflecting the hotel's inclusive policy. The welcoming atmosphere extends to all areas of the hotel, ensuring guests and their furry friends feel comfortable and accommodated.
No, bigBOX ALLGAEU Hotel doesn't have any pool.
No, a spa isn't available at bigBOX ALLGAEU Hotel.
Yes, bigBOX ALLGAEU Hotel welcomes dogs.
Yes, parking facilities are available at bigBOX ALLGAEU Hotel.