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Summary of reviewsTruman Hotel is highly regarded for its prime location in Key West. Situated centrally, it allows guests to easily explore nearby attractions such as Duval Street, the Hemingway House and Mallory Square all within walking distance. Visitors appreciate the convenience of accessing numerous restaurants, shops and entertainment options while still enjoying a tranquil setting.
The hotel excels in the category of cleanliness with consistent praise for its spotlessly maintained rooms and public areas. Guests laud the immaculate conditions of the rooms, bathrooms and communal spaces like the garden and pool area, acknowledging the diligent work of the housekeeping staff.
Rooms at the Truman Hotel are highly commended for being spacious, clean and comfortable with modern amenities that contribute to a pleasant stay. Many reviews highlight the tasteful decor, comfortable beds and well-appointed features such as refrigerators and coffee makers. Positive remarks often include the aesthetic appeal and boutique atmosphere, although a few guests noted minor room updates are necessary.
The hotel's staff stands out for their exceptional friendliness and professionalism. Guests frequently mention the helpful and accommodating nature of the team, noting that the attentive service greatly enhances their overall experience. The front desk, cleaning staff and management receive numerous accolades for their welcoming and supportive approach.
The well-maintained and beautifully landscaped pool area is another highlight, appreciated for its cleanliness and relaxing environment. Guests enjoy the heated pool and the tranquil ambiance, enhanced by comfortable loungers and the addition of palm trees. The poolside breakfast and complimentary evening wine hour further enrich the experience, providing pleasant communal spaces to unwind.
While the breakfast receives mixed reviews, many guests enjoy the continental offerings by the pool, including croissants, bagels and pastries. The ambience of dining poolside is a bonus, despite some criticism regarding the simplicity and limited variety of the breakfast items. Conversely, the daily complimentary wine hour is a well-received feature that adds a delightful evening touch.
Parking is generally viewed as convenient with the hotel offering both covered and garage options that guests find safe and accessible. Though the spaces can be tight and the daily fee of $20 adds to the cost, the convenience outweighs these minor inconveniences for many visitors.
The hotel's central location not only provides daytime convenience but also places guests within easy reach of Key West’s vibrant nightlife. Proximity to bars, clubs and dining establishments on Duval Street allows for an enjoyable and lively evening without the need for transportation.
Overall, Truman Hotel delivers a comfortable, clean and conveniently located stay with friendly service, making it an appealing choice for travelers looking to experience the best of Key West from a centrally located and well-maintained establishment. Show more
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Hotel near Nightlife Spots
Located on Truman Avenue, the Truman Hotel is just a short walk from Duval Street, offering a balance of a quieter stay with easy access to the nightlife. Its location provides convenient access to bars and restaurants.
Hotel with Parking
Truman Hotel offers assigned parking spaces in a large on-site garage for a fee of $20 per night. This provides secure and convenient parking in a central location.
3-Star Hotel
The Truman Hotel provides modern amenities and a comfortable stay. Its central location allows easy access to the main attractions in Key West. It offers a blend of convenience and quality for a pleasant travel experience.
Hotel with Swimming Pool
Outdoor Pool
Accessible Hotel
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? Other
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 3 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? No
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? Yes, other limit
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? Yes
Double Room with Two Double BedsFeatures a flat-screen TV and iPod docking station.
King RoomFeatures a flat-screen TV and iPod docking station.
Queen Room with Two Queen BedsFeatures a flat-screen TV and iPod docking station.
Deluxe Queen RoomThe spacious double room provides air conditioning, a tea and coffee maker, a terrace with an inner courtyard view as well as a private bathroom featuring a shower. The unit offers 2 beds.
Deluxe King RoomOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, parquet floors, a tiled floor as well as an inner courtyard view. The unit offers 1 bed.
Guest Reviews
8.9
Excellent
Location
The Truman Hotel boasts an enviable location in the heart of Key West, making it an ideal spot for visitors who want to explore the area on foot. Guests frequently highlight its proximity to major attractions like Duval Street, the Hemingway House and Mallory Square, all just a short walk away. The central, but peaceful, setting ensures that guests can easily reach restaurants, shops and entertainment venues while still enjoying a quiet retreat at the end of the day. Many reviews emphasize the convenience and accessibility of the hotel, noting that everything is within walking distance, from historical sites to the vibrant nightlife. The combination of a beautiful, tropical setting and a strategic location makes this hotel a top choice for travelers wanting to experience Key West's charm and attractions without the hassle of transportation.
Breakfast
The breakfast experience at the Truman Hotel has received mixed feedback from guests. Positively, many found the continental breakfast offered at the poolside to be delightful, often highlighting the delicious croissants, bagels and pastries. The ambiance of enjoying breakfast by the pool added a pleasant touch for many visitors. Some guests appreciated the sufficient variety and quantity of breakfast items, noting it as a nice way to start the day with options such as yogurt, cereal, toast and juice. The complimentary nature of the breakfast was frequently mentioned as a bonus and the breakfast service was praised for being well-organized and freshly replenished.
However, a share of the reviews also pointed out limitations. Some guests felt that the breakfast was too simple, lacking in variety and primarily carb-focused with limited healthy options. There were mentions of the absence of protein-rich items like eggs and cheese and some guests commented on the overuse of disposable plastic utensils. A few found the breakfast offerings to be repetitive and of only moderate quality, while others decided to seek alternatives outside the hotel due to the minimalist approach.
In summary, while the Truman Hotel’s breakfast earns points for its poolside setting and satisfactory selection of continental items, it also faces criticism for its simplicity and limited variety.
Dinner
Truman Hotel offers a delightful experience with its highly appreciated complimentary features. Guests can enjoy a daily happy hour from 5 pm to 6 pm, where free red and white wine is served by the pool. This wine hour consistently receives praise as a fantastic and lovely touch, making the evenings special for many. The hotel's location is another highlight, conveniently placed within walking distance to the beach, Duval Street and excellent dining options like the prominent Seven Fish seafood restaurant.
In addition to happy hour, the hotel provides a free breakfast, making mornings convenient and pleasant. The facilities are well-maintained and the staff is noted for their friendliness and helpfulness, ensuring a comfortable and welcoming stay. The secure garage parking adds to the convenience, allowing guests to explore the surroundings on foot without worrying about their vehicle. While a few reviews hint at a desire for more evening alcoholic drink options, the overall experience is positively reflected, particularly highlighting the complimentary wine service and excellent location.
Rooms
Truman Hotel is praised highly for its rooms, which many visitors describe as spacious, clean and comfortable. Guests frequently commend the comfortable beds and the general sense of cleanliness maintained throughout the property. Multiple reviews highlight the aesthetic appeal of the rooms, noting tasteful decoration and modern amenities. Several visitors appreciated the architectural character and stylish boutique vibe of the hotel. The rooms often have practical features such as refrigerators, coffee makers and irons, contributing to a well-equipped stay.
Bathrooms frequently receive positive remarks for their spaciousness and modern fittings with many guests appreciating features like large showers separate from the toilet area. Additionally, rooms with balconies and views of the pool or courtyard are particularly favored, offering a pleasant, relaxing touch.
While most reviews are positive, some guests noted that certain rooms could benefit from more modern updates and additional seating or storage space. There were occasional mentions of limited natural light and issues with noise. Nonetheless, the overall sentiment is that Truman Hotel provides excellent accommodations with beautiful, well-furnished and comfortable rooms, making it a desirable place to stay.
Beds
Many guests found the beds at Truman Hotel to be comfortable, often praising them for their coziness and the quality of the mattresses and bedding. Reviewers frequently highlighted the ample and supportive pillows as a plus. Some guests also mentioned the spaciousness of the king-size beds, which added to their comfort.
However, there was notable feedback about the varying comfort levels; some found the beds too soft or too hard, while others reported issues with squeaky frames and saggy mattresses. Some rooms had smaller beds, which a few guests felt were narrow and uncomfortable for sharing.
Overall, while the general consensus is that the beds are quite comfortable, there are occasional remarks about inconsistency in bed quality and size across different rooms.
Cleanliness
Truman Hotel receives high praise for its cleanliness from numerous guests. Reviewers consistently describe the hotel as spotlessly clean, very clean and immaculately clean. Many comments highlight that the rooms are clean, neat and comfortable with housekeeping doing a fantastic job daily. The facilities are well-maintained and present a modern aesthetic, contributing to guests' overall satisfaction.
The spotless condition extends to communal spaces, including the well-kept garden and pool area, which are described as relaxing and beautifully maintained. The bathrooms, specifically, are noted for being impeccably clean and well-kept, while the breakfast area is consistently cleaned and replenished.
Guests appreciate the hotel's clean environment and well-kept facilities, making it an ideal choice for those prioritizing hygiene. Attentive and friendly staff further enhance the pleasant experience, frequently ensuring that the property remains tidy and comfortable. Despite a few minor concerns, such as occasional issues with floor cleanliness and early housekeeping, the overall impression is one of a meticulously cared-for hotel.
In summary, Truman Hotel is recognized for its exceptional standards of cleanliness, making it a top recommendation for travelers seeking a pristine and comfortable stay in downtown Key West.
Staff
The Truman Hotel boasts a notably positive reputation when it comes to its staff, drawing attention for their friendliness and professional demeanor. Guests consistently highlight the friendly and welcoming attitude of all employees, including the front desk, cleaning staff and management. Many visitors appreciate the helpful and accommodating nature of the staff, who are attentive to customer needs and go out of their way to ensure a pleasant stay.
Numerous reviewers found the front desk personnel polite and efficient, often praising specific employees for their exceptional service. The supportive and proactive approach is frequently mentioned with issues being resolved quickly and check-in processes described as hassle-free. The courteous nature of the housekeeping staff is also acknowledged, although some noted their loudness during work hours.
The overall customer service at the Truman Hotel is deemed great with several guests commending the hotel for maintaining an attentive and motivated team. Despite minor criticisms regarding isolated experiences with less friendly staff members, the overwhelmingly positive feedback points to a dedicated focus on hospitality and guest satisfaction.
In summary, the Truman Hotel's staff is characterized by an outstanding commitment to friendly and helpful service, creating a warm and inviting atmosphere for all who stay there.
Wi-Fi
The Truman Hotel has garnered a mix of reviews regarding its Wi-Fi service. On the positive side, the Wi-Fi is often described as responsive, reliable and fast with good coverage and high-speed functionality. Many guests found the Wi-Fi in their rooms to be quite satisfactory with no issues reported in some instances and praise for its consistent performance.
However, not all encounters with the Wi-Fi were favorable. Some guests experienced difficulties such as weak signals, spotty coverage and, in a few cases, no connection at all. Additionally, issues were noted with the Wi-Fi being difficult to connect to and guests at times had to request the password from the front desk.
Despite these mixed reviews on Wi-Fi, the hotel does offer an appreciated complimentary wine hour, providing a enjoyable amenity for guests to unwind. The free wine and water receive consistent praise, adding a pleasant touch to the overall guest experience.
Pool
The Truman Hotel boasts a well-maintained, beautifully landscaped pool area that has received significant praise from its guests. The pool is described as clean, idyllic and a delightful feature of the hotel. Many visitors appreciated the heated pool, which is often complimented for being warm enough even into the late hours. Despite some mentions of the pool being somewhat small, its cozy and relaxing environment makes up for it, offering a peaceful retreat. Comfortable loungers and seating around the pool further enhance the relaxation experience.
Guests particularly enjoyed the secluded and quiet nature of the pool area, which is adorned with palm trees, creating a serene atmosphere perfect for unwinding. The pool's courtyard setting also adds to the overall charm, inviting visitors to lounge amid a tranquil environment.
Furthermore, the pool area is often highlighted for its cleanliness with attentive maintenance ensuring optimal hygiene and comfort. The additional amenities, such as complimentary wine hour, breakfast by the pool and comfortable lounging options, elevate the overall experience, making it an enjoyable and relaxing spot for guests to spend their time.
In summary, the pool at Truman Hotel is a standout feature, combining cleanliness, comfort and a serene environment, making it a favorite for those looking to relax and enjoy their stay.
Parking
When it comes to parking at Truman Hotel, guests have a variety of opinions, but the overall sentiment leans positive. The hotel offers onsite parking, including covered and garage options, which are appreciated for their convenience and safety. Many guests noted that the parking spaces, though sufficient in number, can be quite tight, especially for larger vehicles. The ease of access to parking and the provision of parking spaces right next to or underneath the hotel were frequently highlighted as advantageous.
The parking facility is not free with a standard fee of $20 per day, which some reviewers found reasonable given the cost of parking in Key West. However, a few guests felt that this additional charge was costly, though the secure and shaded parking provided some comfort for the expense.
Free parking options on the street are available, but the convenience of having guaranteed parking at the hotel, even at a cost, was a significant plus for many. The combination of covered, underground and private parking met the needs of various travelers, creating a generally positive impression of the hotel's parking arrangements.
Nightlife
Located centrally in Key West, the Truman Hotel offers its guests easy access to Duval Street, known for its vibrant nightlife. The hotel’s prime location means that visitors can walk to numerous bars, clubs and dining options, making it ideal for those looking to enjoy the local entertainment scene. The hotel is a short stroll away from all the action, including community events and Mallory Square, which is perfect for catching scenic sunsets and live music.
Guests can indulge in complimentary evening wine by the pool, adding a relaxing touch to their stay. Despite being close to the hustle and bustle, the hotel's setting manages to strike a balance, providing proximity to lively nightlife while maintaining a relatively peaceful environment. For those looking for an active night out, the numerous nightlife options and the easy walk to the iconic Duval Street make Truman Hotel a convenient and enjoyable place to stay.
3 Star
Nestled in the heart of the Florida Keys, Truman Hotel emerges as a solid choice for budget-conscious travelers seeking an affordable yet comfortable stay in Key West. Despite its three-star rating, many guests feel it offers more than what one might expect at this level. Rooms are consistently described as clean and pleasant and while there are no extra frills or lavish amenities, the essential comforts are well-covered.
Positioned conveniently in the city, most local attractions are within walking distance, enhancing its appeal for those who prefer to explore on foot. The beautiful heated pool surrounded by palm trees and cozy lounge chairs creates a relaxing haven for guests seeking downtime without leaving the hotel premises.
While the accommodation is not the cheapest option available, guests find the price justified given the prime location and overall quality. The complimentary basic breakfast is a pleasant addition, further solidifying its great value for the price. Parking comes with an extra fee and late check-out is not always guaranteed, but these minor inconveniences are often overlooked due to the many positives.
In summary, Truman Hotel stands out as a charming, no-frills three-star hotel that strikes a balance between cost and comfort, particularly excelling in its central location and welcoming, clean environment.
Accessible
Truman Hotel provides an accessible experience for guests with disabilities. The property features accessible parking, including spots specifically designated for disabled guests. The presence of elevators ensures that guests can comfortably reach different floors and there are handicap accessible rooms available. For those with mobility issues, ground floor rooms are an option. The hotel's layout allows most areas to be accessible by foot, making it convenient to explore. Additionally, bike racks are available for those who use bicycles. Accessible by car, the hotel also includes a basic breakfast, enhancing the convenience for all guests.
Outdoor Pool
The Truman Hotel offers a beautifully designed outdoor pool area that receives consistent praise for its warmth and inviting atmosphere. Guests frequently highlight the heated pool as a major perk, ideal for a relaxing swim. The pool area is described as nice, clean and well-maintained, providing an excellent environment to unwind. Visitors appreciate the abundance of seating spaces around the pool, making it a comfortable spot to lounge.
The charm of the small but well-kept pool is complemented by a friendly poolside staff who enhance the overall experience. Mornings start right with a top-notch breakfast near the pool and afternoons are brightened by a happy hour featuring delightful cocktails and free wine from 5-6 PM. Many guests enjoy sipping delicious drinks by the poolside, adding to the pleasant ambiance.
Moreover, the pool area is equipped with necessary amenities, including a water dispenser available throughout the day. The pool's clean and luxurious setting contributes to a wonderful stay, offering a serene escape in an otherwise bustling Key West.
Yes, Truman Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Truman Hotel.
No, Truman Hotel doesn't allow dogs.
Yes, parking facilities are available at Truman Hotel.