The Eisenhower Hotel and Conference Center is highly regarded for its prime location, offering easy access to Gettysburg's significant sites and events while maintaining a peaceful and quiet atmosphere. Guests appreciate its proximity to local attractions and event venues, making it an ideal base for exploring the area.
Breakfast generally receives positive feedback with many guests praising the variety and quality of the offerings, including warm buffet items like scrambled eggs, potatoes and sausage. The included breakfast and spacious dining area are appreciated, though some guests noted limited options and occasional maintenance issues during busy periods.
Rooms at the hotel are spacious and often updated, contributing to a clean and comfortable stay. While many find the beds exceptionally comfortable, comparable to those in Disney resorts, the hotel has faced criticism for inconsistent maintenance and cleanliness. Some guests reported outdated or dirty rooms, discrepancies between advertised and actual conditions and malfunctioning amenities, although the staff's friendliness and helpfulness often mitigated these concerns.
Cleanliness is a mixed area with reports ranging from well-maintained rooms and a clean pool to significant issues like dirty bathrooms, dusty areas and outdated conditions. This inconsistency suggests varying experiences in housekeeping and maintenance.
The staff at the Eisenhower Hotel and Conference Center receives notable praise, frequently commended for their professionalism, friendliness and dedication. Specific staff members are often highlighted for their exceptional service. However, there are occasional reports of rudeness and gaps in service, particularly during busy times.
WiFi access at the hotel is another area of mixed reviews. While some find it effective, many guests encounter weak and unreliable signals, often needing to use the lobby for a stable connection. This issue extends to TV service and phone reception.
The indoor pool is generally a highlight, enjoyed for its warmth and cleanliness. Nevertheless, some guests mentioned that the pool area felt outdated and needed refurbishment. Despite these points, the pool remains a favorite feature for families.
Parking is convenient with ample space, though issues like poor lighting and challenging event parking are noted. The beds are largely praised for their comfort, contributing to a good night's rest for most guests.
Although the hotel is undergoing renovations, parts of it still appear outdated and need significant improvement to align with its three-star rating. Despite the challenges, the Eisenhower Hotel and Conference Center meets basic needs for many guests, particularly when considering its location, breakfast offering and comfortable beds.