The Lodge at Vail, A RockResort by Vail Resorts is highly recommended for those seeking exceptional service. The staff are described as friendly, helpful and excellent with standout employees being mentioned by name. The concierge is also noted for their helpfulness. The overwhelming positive reviews for the staff indicate that they take guest satisfaction seriously. The Spanish-speaking staff was appreciated by guests, who also noted their willingness to help with ski rental. Valet service, front desk assistance and recommendations for things to do in the area are readily available. Overall, The Lodge at Vail is the perfect place to stay for a great experience with extraordinary people.
Sonnenalp is a luxurious and charming hotel located in the heart of Vail Village, offering exceptional amenities and service. The hotel's prime location is perfect for those who love great amenities and easy access to local events, shops and restaurants. Guests highly recommend the outstanding Ludwig's breakfast restaurant, although some found it to be pricey. The dinner options received mixed reviews, but the Swiss Chalet and Bully Ranch were good options. The rooms are beautiful and spacious with a refined rustic look and great views of the mountains, although some may need refurbishing. The hotel is immaculately clean and the staff is warm, friendly and knowledgeable, providing an unparalleled level of service. The spa and pool areas are phenomenal with sauna and spa facilities, hot tubs and bar service. The beds are comfortable and the hotel provides exceptional accommodations and top-notch services, making it a great choice for a relaxing and indulgent getaway.
The Hythe, a Luxury Collection Resort in Vail, is a highly recommended option for travelers seeking luxury in the heart of Vail's mountain terrain. The resort's unbeatable location within walking distance of everything you need for an unforgettable vacation, is a highlight for many guests. The newly renovated and clean rooms are nicely appointed with nice details and offer excellent views. Despite some discrepancies with the room amenities pictured, guests describe their stay as cozy, comfortable and even exceptional. The staff is exceptional with exceptional service from the valet, concierge and reception. Guests praise the staff for being fantastic, great, kind, extremely nice and helpful. The only negative feedback is that the concierge was unable to provide a bus transport option for returning to the Denver airport and the staff did not keep changing dishes full. Overall, the staff at The Hythe make the experience unforgettable with their smiles, energy and accommodating and friendly nature.
From the moment they arrive at Grand Hyatt Vail, guests can immediately feel the inviting warmth of a true mountain resort.
Summary of reviews
The Grand Hyatt Vail Resort and Spa is an exceptional luxury hotel with world-class amenities and outstanding service from the wonderful staff. Guests are consistently wowed by the overall experience and value for money offered by this hotel. Although some minor details like the bathrooms and resort fees may not meet 5-star standards, the hotel is still worth a return visit. Many guests have described their stay as fantastic and amazing with one even stating that they would love to live there. Don't miss out on an outstanding stay at Grand Hyatt Vail Resort and Spa.