Ichan Qal'a Premium Class Hotel is highly esteemed by guests for a multitude of positive features, making it an attractive option for visitors to Tashkent. Situated in a quiet and safe residential neighborhood, the hotel offers a tranquil retreat while still being conveniently close to the city's main attractions and just a 15-minute drive from the airport. The location also benefits from its proximity to parks, excellent restaurants and shops, adding to the overall convenience and appeal.
A standout feature of the hotel is its breakfast, which receives rave reviews for its quality, variety and the unique touch of live music performed by local musicians. Guests enjoy a diverse range of dishes, from fresh fruits and delectable meats to specialty items like salmon, complemented by excellent brewed coffee. The breakfast experience frequently leaves a lasting impression due to its richness and the serene ambiance created by the live music.
Dinner at the hotel is equally commendable with a 24/7 restaurant offering a diverse and delicious menu. Guests highlight exceptional dishes such as Kazan kebab and a variety of superb desserts. The service is generally friendly and prompt, enhancing the dining experience whether patrons choose to eat at the restaurant or order room service.
The rooms at Ichan Qal'a Premium Class Hotel are described as spacious, comfortable and elegantly decorated with modern amenities and beautiful Uzbek or Eastern-style furnishings. Many guests appreciate the thoughtful details like fresh fruit and water upon arrival. While minor maintenance issues and occasional noise concerns are noted, the overall consensus is that the rooms provide a luxurious and restful environment.
Cleanliness is another area where the hotel excels. The facilities, including the rooms and swimming pools, are meticulously maintained, ensuring a spotless and hygienic stay. The dedicated and meticulous staff contribute significantly to the high standards of cleanliness, further enhancing the guest experience.
The staff at the hotel are frequently commended for their friendliness, professionalism and attentiveness. The reception team, in particular, is noted for their warmth and helpfulness, making guests feel welcome and well-cared for throughout their stay. Personalized service and ever-smiling faces add to the hotel's charm.
While the Wi-Fi service receives mixed reviews with common areas providing more reliable connectivity than the rooms, the hotel's other amenities more than compensate for this shortfall. The spa facilities, featuring pools, a gym and a sauna, are well-received, providing a relaxing and rejuvenating environment. The gym is described as extensive and well-equipped, catering to fitness enthusiasts with a variety of exercise options and even a boxing ring.
The pool facilities, both indoor and outdoor, are highly appreciated for their cleanliness, size and the luxurious lounging experience they offer. The outdoor pool, in particular, is a favorite spot for relaxation with its comfortable seating and sun sails.
Families find Ichan Qal'a Premium Class Hotel to be an excellent choice with spacious accommodations and thoughtful amenities that cater to both adults and children. The hotel's family-friendly atmosphere, combined with its convenient location and helpful staff, ensures a pleasant and comfortable stay for all family members.
In summary, Ichan Qal'a Premium Class Hotel distinguishes itself through its peaceful yet accessible location, excellent dining options, luxurious and well-maintained rooms, impeccable cleanliness and exceptional staff service. Its amenities, including the spa, gym and pools, further enhance its appeal, making it a preferred choice for travelers seeking a comfortable and memorable stay in Tashkent.