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Paradiso Resort by Kingscliff Accommodation

Kingscliff , 78-80 Marine Parade (Show on Map)

7.2

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsParadiso Resort by Kingscliff Accommodation enjoys an outstanding location, ideally situated in the heart of Kingscliff with easy walking access to shops, restaurants, cafes and the beach just across the road. Guests frequently commend the central positioning, which offers breathtaking ocean views and a beautiful, peaceful surrounding area. This makes it an excellent choice for family-friendly stays and beachside getaways, enhanced by various dining and entertainment options, including a nearby supermarket, surf club, local pubs and coastal walks.

The spacious apartments are often praised for their size and well-equipped kitchens, making them suitable for families and groups. Many enjoy the large balconies and comfortable beds with the rooftop spa receiving particular appreciation. Despite these positives, several guests highlight that the rooms are dated and in need of refurbishment with frequent issues reported regarding cleanliness and overall maintenance.

Concerns about cleanliness are echoed in numerous reviews, indicating a lack of consistent upkeep. Common complaints include dusty and dirty surfaces, mould in bathrooms and remnants from previous occupants. Such issues detract from the overall experience, especially given the high accommodation costs.

Staff interactions are generally positive with many guests appreciating the friendly and helpful reception and maintenance teams. However, staffing shortages and communication difficulties were noted, occasionally leaving reception desks unattended and leading to disorganized management.

The WiFi service received mixed feedback with some guests enjoying good connectivity and the availability of Netflix, while others faced slow, unreliable internet and poor mobile reception. Similar sentiments were expressed about the spa facilities, where the rooftop spa and the general spa area were highlights for many, despite recurring maintenance and cleanliness problems.

The pool area also garnered mixed reviews. While some guests found it wonderful, others criticized its small size, murkiness and overall lack of cleanliness. Issues with the proximity to rooms and resulting noise were mentioned. The underground parking is viewed as secure and convenient, though some guests found the spaces tight and faced occasional additional fees or parking space disputes.

For families, the resort provides a convenient, enjoyable stay with spacious accommodations and a strategic location near the beach and attractions. The beds received mixed reviews with some guests finding them very comfortable, while others pointed out issues with old or inadequate bedding.

In summary, Paradiso Resort by Kingscliff Accommodation offers a prime location and spacious apartments that contribute to an enjoyable stay. However, improvements in cleanliness, maintenance and facilities are needed to fully align with its four-star rating and meet guest expectations.
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Categories

Luxury Resort

Situated opposite Kingscliff Beach, Paradiso Resort offers spacious apartments with balconies that provide ocean or pool views. The resort features a heated swimming pool and a fitness centre, providing a blend of luxury and convenience.

Resort with Free Wi-Fi

This resort provides free Wi-Fi.

4-Star Resort

Located opposite Kingscliff Beach, this resort features balconies with ocean or pool views and access to a heated swimming pool and fitness center.

Resort with Rooms With Jacuzzi / Hot-tub

Resort near Golf Courses

Family Friendly Resort

Romantic Resort

Resort with Swimming Pool

Heated Pool Outdoor Pool

Resort with Parking

Resort with Outdoor Pool

Resort with Heated Pool

Room Types

One-Bedroom Apartment (213) This self-contained, air conditioned apartment features Balinese-style décor and boasts a private balcony offering pool views. It includes a fully equipped kitchen, a private laundry and a study. It offers 2 bathrooms, including an en suite bathroom in the bedroom, and the lounge area has a flat-screen TV with cable channels. Please note that the price is based on 2 guests. Maximum occupancy is 3 (see Hotel Policies).

Family Three-Bedroom Apartment (221) This self-contained, air conditioned apartment features Balinese-style décor and boasts a private balcony. It includes a fully equipped kitchen, a private laundry and a separate study. There are 2 bathrooms and the lounge area with a flat-screen TV with cable channels. Please note that the price is based on 4 guests. Maximum occupancy is 5 (see Hotel Policies).

Three-Bedroom Ocean View with Rooftop Hot Tub (336) This self-contained, air conditioned apartment features a private rooftop deck and a balcony offering guaranteed ocean views and views over Marine Parade. Featuring Balinese-style décor, the apartment includes 2 bathrooms, a fully equipped kitchen and a private laundry. The lounge area has a flat-screen TV with cable channels. This apartment also offers a luxurious private spa on the rooftop deck. Please note that the price is based on 6 guests. Maximum occupancy is 7 (see Hotel Policies).

Family Three-Bedroom Apartment (223) This self-contained, air conditioned apartment features Balinese-style décor and boasts a private balcony. It includes a fully equipped kitchen and a private laundry. There are 2 bathrooms and the lounge area with a flat-screen TV with cable channels. Please note that the price is based on 6 guests. Maximum occupancy is 7 (see Hotel Policies).

Three-Bedroom Apartment - Ocean Front (218) Situated at the front of the resort, this air conditioned apartment features a private balcony offering guaranteed ocean views and views of Marine Parade. Featuring Balinese-style décor, the apartment includes 2 bathrooms, a fully equipped kitchen, dining area and a private laundry. The lounge area has a flat-screen TV with cable channels. Please note that the price is based on 6 guests. Maximum occupancy is 7 (see Hotel Policies).

Three-Bedroom Apartment - Ground Floor (108) This self-contained, air conditioned apartment features Balinese-style décor and boasts a private courtyard. It includes a fully equipped kitchen and a private laundry. There are 2 bathrooms and the lounge area with a flat-screen TV with cable channels. Please note that the price is based on 6 guests. Maximum occupancy is 7 (see Hotel Policies).

Three-Bedroom Countryside View with Rooftop Deck (346) This self-contained, air conditioned apartment features Balinese-style décor and boasts a private balcony and roof top. It includes a fully equipped kitchen and a private laundry. There are 2 bathrooms and the lounge area with a flat-screen TV with cable channels. Please note that the price is based on 6 guests. Maximum occupancy is 7 (see Hotel Policies).

Two-Bedroom Apartment - Ground Floor (102) This self-contained, air conditioned apartment features Balinese-style décor and boasts a private entrance. It includes a fully equipped kitchen, a private laundry and a separate study. There are 2 bathrooms and the lounge area with a flat-screen TV with cable channels. Please note that the price is based on 4 guests. Maximum occupancy is 5 (see Hotel Policies)

Family Two-Bedroom Apartment with Rooftop Deck (344) This self-contained, air conditioned apartment features Balinese-style décor and boasts a private entrance, balcony and roof top. It includes a fully equipped kitchen, a private laundry and a separate study. There are 2 bathrooms and the lounge area with a flat-screen TV with cable channels. Please note that the price is based on 4 guests. Maximum occupancy is 5 (see Hotel Policies)

Three-Bedroom Superior Apartment with Rooftop Deck – Unit 343 This spacious apartment is comprised of 3 bedrooms, kitchen and 2 bathrooms with a hairdryer. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. Featuring an outdoor dining area, this apartment also offers air conditioning, an electric kettle and a TV. The unit offers 4 beds.

Three-Bedroom Ocean View with Rooftop Hot Tub (337) Boasting a private entrance, this air-conditioned apartment comes with 3 bedrooms, 2 bathrooms and a kitchen. Guests can make meals in the kitchen that features a stovetop, a refrigerator, a dishwasher and an oven. This apartment has tumble dryer, heating and a TV. The unit has 4 beds.

Three-Bedroom Countryside View with Rooftop Deck (345) Boasting a private entrance, this air-conditioned apartment includes 3 bedrooms and 2 bathrooms with a hairdryer. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. Featuring an outdoor dining area, this apartment also offers an electric kettle, heating and a TV. The unit has 4 beds.

Family Two-Bedroom Apartment (224) Boasting a private entrance, this air-conditioned apartment includes 2 bedrooms, 2 bathrooms and a kitchen. The well-fitted kitchen has a stovetop, a refrigerator, a dishwasher and an oven. Featuring an outdoor dining area, this apartment also offers tumble dryer, heating and a TV. The unit has 3 beds.

Family Two-Bedroom Apartment (227) Boasting a private entrance, this air-conditioned apartment includes 2 bedrooms, 2 bathrooms and a kitchen. Meals can be prepared in the well-fitted kitchen, which is fitted with a stovetop, a refrigerator, a dishwasher and an oven. This apartment has tumble dryer, heating, a TV and an outdoor dining area. The unit has 3 beds.

Family Two-Bedroom Apartment (229) Boasting a private entrance, this air-conditioned apartment comes with 2 bedrooms, 2 bathrooms and a kitchen. Guests can make meals in the kitchen that features a stovetop, a refrigerator, a dishwasher and an oven. This apartment has tumble dryer, heating, a TV and an outdoor dining area. The unit has 3 beds.

Three-Bedroom Apartment - Ground Floor (105) Boasting a private entrance, this air-conditioned apartment comes with 3 bedrooms and 2 bathrooms with a hairdryer. Guests can make meals in the kitchen that features a stovetop, a refrigerator, a dishwasher and an oven. This apartment features heating and a TV. The unit has 4 beds.

Three-Bedroom Apartment - Ground Floor (111) Boasting a private entrance, this air-conditioned apartment comes with 3 bedrooms and 2 bathrooms with a hairdryer. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, a dishwasher and an oven. This apartment has tumble dryer, heating and a TV. The unit has 4 beds.

Family Two-Bedroom Apartment with Rooftop Deck (350) Boasting a private entrance, this air-conditioned apartment includes 2 bedrooms, 2 bathrooms and a kitchen. Guests can make meals in the kitchen that has a stovetop, a refrigerator, a dishwasher and kitchenware. Featuring an outdoor dining area, this apartment also offers tumble dryer, heating and a TV. The unit has 3 beds.

Two-Bedroom Apartment - Ground Floor (112) Boasting a private entrance, this air-conditioned apartment features 2 bedrooms, 2 bathrooms and a kitchen. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and an oven. Featuring an outdoor dining area, this apartment also features tumble dryer, heating and a TV. The unit has 3 beds.

Family Three-Bedroom Apartment (230) Boasting a private entrance, this air-conditioned apartment comes with 3 bedrooms and 2 bathrooms with a hairdryer. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, a dishwasher and an oven. Featuring an outdoor dining area, this apartment also features heating and a TV. The unit has 4 beds.

Family Three-Bedroom Apartment (231) Featuring a private entrance, this air-conditioned apartment comprises 3 bedrooms and 2 bathrooms with a hairdryer. Meals can be prepared in the kitchen, which comes with a stovetop, a refrigerator, a dishwasher and an oven. This apartment provides heating, a TV and an outdoor dining area. The unit offers 4 beds.

Three-Bedroom Boutique Ocean Front Apartment (219) Featuring a private entrance, this air-conditioned apartment consists of 3 bedrooms and 2 bathrooms with a hairdryer. The fully equipped kitchen features a stovetop, a refrigerator, a dishwasher and an oven. This apartment has tumble dryer, heating and a TV. The unit offers 4 beds.

Family Two-Bedroom Apartment (222) Featuring a private entrance, this air-conditioned apartment comprises 2 bedrooms, 2 bathrooms and a kitchen. Meals can be prepared in the kitchen, which comes with a stovetop, a refrigerator, a dishwasher and an oven. This apartment features tumble dryer, heating, a TV and an outdoor dining area. The unit offers 3 beds.

About Paradiso Resort by Kingscliff Accommodation

License: PID-STRA-71044, PID-STRA-71046, PID-STRA-71048, PID-STRA-71051, PID-STRA-71055, PID-STRA-71175, PID-STRA-71176, PID-STRA-71178, PID-STRA-71182, PID-STRA-71185, PID-STRA-71186, PID-STRA-71188, PID-STRA-71191, PID-STRA-71193, PID-STRA-71198

Guest Reviews

7.2

Good

Location

Paradiso Resort by Kingscliff Accommodation boasts an outstanding location that guests widely praise for its convenience and accessibility. Situated in the heart of Kingscliff, the resort allows for easy walking access to numerous shops, restaurants and cafes. The beach is just across the road, making it an ideal spot for beach lovers who appreciate proximity to the surf and sands. The central positioning of the accommodation ensures that guests have everything they need within minutes, including a Woolworths supermarket, surf club, local pubs and various eateries.

Many guests highlight the convenience of not needing a car during their stay, given the resort's prime location. The breathtaking ocean views from the resort add to its charm with many apartments offering spacious and comfortable settings. The surrounding area is described as beautiful, peaceful and vibrant with plenty of dining and entertainment options.

The resort's position is noted as perfect for family-friendly stays, as well as for those seeking a relaxing beachside getaway. With everything from cafes and boutiques to coastal walks and triathlon events within easy reach, Paradiso Resort is celebrated for its exceptional location that enhances the overall guest experience in Kingscliff.

Rooms

Paradiso Resort by Kingscliff Accommodation offers spacious apartments that guests appreciate for their size, comfort and well-equipped kitchens. Many visitors find the location excellent with close proximity to the beach, shops and cafes. The apartments often feature large balconies, ample room for spreading out and decent amenities, making them suitable for families and groups.

However, several reviews point out significant drawbacks. Many guests note that the rooms are dated and in dire need of refurbishment. Cleanliness is a recurring issue with reports of dirty kitchens, bathrooms and general lack of upkeep. Guests mention old furniture, musty smells and occasional bug infestations.

Despite these issues, some guests still enjoy their stay due to the spaciousness and comfortable beds, as well as the amazing views from certain rooms. The rooftop spa in particular receives praise, although the access via a spiral staircase can be problematic for some.

Overall, while the location and size of the apartments are strong points, the resort would benefit greatly from a thorough update and improved cleaning standards to meet guests' expectations.

Beds

Guest reviews of Paradiso Resort by Kingscliff Accommodation offer mixed feedback on the beds and bedding of the hotel. Many guests remarked that the beds were very comfortable with several specifically mentioning the comfort of the mattresses and pillows. Some found the bedding to be clean and luxurious, enhancing their stay. However, a notable number of reviews highlighted issues such as old, sagging or lumpy mattresses, as well as uncomfortable pillows. There were also comments about bedding and linens being threadbare, dirty or stained and some guests cited a lack of privacy and inadequate spare blankets. Despite the comfortable experiences reported by some, other reviews pointed out concerns with bed stability, particularly in the main bedroom where some beds were on wheels and lacked secure locks. Overall, while many guests enjoyed a restful sleep, others felt that improvements in the quality and maintenance of the beds and bedding were needed.

Cleanliness

Guest reviews for the cleanliness of Paradiso Resort by Kingscliff Accommodation reveal significant dissatisfaction. Numerous guests noted that the rooms were neither clean nor well-maintained. Common complaints include dusty bedside tables, mould in the bathrooms, greasy kitchen cupboards and dirty floor surfaces. Many also reported finding remnants of previous occupants such as food crumbs, dirty tissues and stained bedding.

The overall state of the apartments seems to be in need of urgent refurbishment and deep cleaning. Several reviews pointed out issues like mouldy washing machines, broken appliances and stained carpets. It appears that even basic cleaning tasks, such as vacuuming floors and wiping down surfaces, were frequently missed. Fingerprints on glass windows, uncleaned light switches and dusty fans were commonly observed shortcomings.

Most bathrooms were described as being full of mould with significant soap scum and hair clogging the showers. Additionally, communal areas and spas were reported to be unclean and were often cited as in desperate need of renovation.

Plenty of guests encountered problems such as sandy floors on arrival, greasy handprints, dirty glass doors and stained couches. Some also remarked on the poor state of furniture and fixtures, mentioning rust, broken skylights and outdated decor.

The recurring theme across these reviews is that the resort falls short of basic cleanliness and maintenance standards with many guests expressing disappointment, especially given the high price paid for accommodation.

In conclusion, while the rooms were noted to be spacious, the prevalent issues related to cleanliness and the rundown condition of the property detract from the overall guest experience.

Staff

Paradiso Resort by Kingscliff Accommodation receives a mix of feedback regarding its staff with several positive comments highlighting their friendliness and helpfulness. Many guests appreciated the friendly and welcoming demeanor of the reception staff, noting particular instances where staff went out of their way to accommodate guest needs and resolve issues promptly. Specific staff members were singled out for their excellent service, going above and beyond to ensure a pleasant stay.

However, there are several mentions of staffing shortages with guests often finding the reception desk unattended and experiencing difficulties in communication. Instances of poor or rude interactions were reported and some guests felt that the management and staff were disorganized. Communication issues, including lack of pre-arrival notifications and follow-ups, were also common complaints. Additionally, limited staff availability outside of certain hours posed inconveniences for some visitors.

On the positive side, the maintenance team was frequently praised for their quick response and helpfulness in addressing problems. Despite the noted shortfalls, many guests found the overall experience to be improved by the friendly and caring attitude of the staff who were present to assist.

Wi-Fi

Guests at Paradiso Resort by Kingscliff Accommodation experienced varied levels of satisfaction regarding the hotel's WiFi service. While some praised the resort for having great WiFi, many encountered issues with connectivity. A number of guests found the internet to be slow and unreliable, often having to leave their apartments to get a connection. Mobile reception within the rooms was problematic, further complicating communication for some visitors. Others reported intermittent performance and frequent cutouts. Despite these challenges, the availability of Netflix added a positive note to the overall digital entertainment experience, even though there were mentions of Foxtel and free-to-air TV not working properly. Overall, WiFi and internet services at the resort were identified as areas needing improvement.

Spa

At Paradiso Resort by Kingscliff Accommodation, guest experiences with the spa facilities have been mixed, reflecting both positive aspects and areas needing improvement. The spa, alongside the pool and gym, is frequently mentioned and appears to be a key attraction for many visitors. Some reviews particularly highlight the appeal of the rooftop spa with some guests enjoying their beachfront apartment equipped with this feature. The rooftop area in general has received comments pointing out it as a lovely space.

However, many guests have noted significant issues with the spa's maintenance and functionality. Common complaints include the spa not being heated, cleanliness issues, presence of mold and general unserviceability. There are also mentions of broken boards around the spa making it difficult to use, especially for older guests. Specific incidents detailed by guests include cold water, bad smells and issues with chlorine levels. These problems have left a section of guests disappointed and have detracted from their overall experience at the resort.

Pool

The pool at Paradiso Resort by Kingscliff Accommodation garnered mixed reviews from guests. While some praised it as fantastic and highlighted it as being available for guests, many others described it as disappointingly small and needing extensive cleaning. The murkiness and overall dirty condition of the pool were frequent points of criticism with several guests finding it filthy and even comparing it to soup. The surrounding area also faced similar criticism, being described as shady, noisy and under-maintained with not enough sun beds available.

Although the pool area itself was noted by some as good, it was often mentioned as requiring serious upkeep and water blasting. Adding to the negative feedback, the pool's size was a disappointment for many; it appeared much smaller than anticipated and as represented on the website. Practical complaints also emerged, such as the pool's proximity to the rooms, which could result in noise disturbance from early morning swimmers.

Despite these drawbacks, the resort itself was recognized for its great facilities, location and overall value for money, albeit not fully living up to its four-star rating in the eyes of some guests.

Parking

The parking situation at Paradiso Resort by Kingscliff Accommodation has its share of positives and negatives. On the upside, many guests found the parking secure and convenient with clear instructions on navigating the spaces and allocated spots making it easy to park. The underground parking was considered excellent by several reviewers and the presence of on-site parking was noted as very helpful, especially since once parked, there was often no need to use the car repeatedly.

However, there are drawbacks as well. Some guests mentioned that the parking spaces were very tight and the car park uncomfortably hot due to lack of ventilation. The cost of parking, often $20 per night, was seen as expensive, particularly when issues like car parks being full despite payment, bird droppings on cars and occasional overcharges occurred. Additionally, some guests experienced the inconvenience of others parking in their paid spots and surprise parking charges. Overall, while the parking has many positive aspects, there are areas that could benefit from improvement to enhance the guest experience.

Family

Paradiso Resort by Kingscliff Accommodation offers an ideal setting for families with its spacious and well-equipped rooms catering comfortably to both adults and children. The location proves to be a strong asset, being close to the town beach and central to all local attractions, making it convenient for family outings. Guests have praised the comfortable beds and ample space provided in the family rooms, ensuring a pleasant stay for everyone, including larger families. The kitchens and laundry facilities add to the convenience, allowing families to manage their stay with ease.

While there were some minor drawbacks, such as unfavorable TV placements for small children and occasional maintenance issues, these aspects did not significantly detract from the overall positive experience. Kids particularly enjoyed activities like feeding the fish and playing in the spacious apartments, making it a fun destination for them. Overall, families seem to have had an enjoyable and memorable holiday at the resort, appreciating the comfortable accommodations and strategic location that facilitated their stay in Kingscliff.

4 Star

Paradiso Resort by Kingscliff Accommodation offers a blend of luxury and spaciousness with large rooms and a rooftop spa that can enhance any stay. However, despite these perks, there are aspects that do not align with its four-star rating. The property appears aged with visible signs of wear and tear and could benefit from some updates, like a fresh coat of paint. Additionally, guest services have room for improvement, as messages are sometimes left unanswered. Overall, while the resort provides comfort and certain luxurious features, it falls short of the expectations set by its star rating.

Heated Pool

Visitors to the Paradiso Resort by Kingscliff Accommodation have mixed feelings about the heated pool. Many guests appreciated that the pool was heated, making it an enjoyable spot, particularly for families with children. However, there were some concerns about cleanliness and maintenance. Specifically, the heated spa needed attention in terms of cleanliness and was sometimes not operational. Additionally, a few reviews highlighted that the pool was occasionally cold, which detracted from the overall experience. While the heated pool has the potential to be a standout feature, addressing these issues could significantly enhance guest satisfaction.

Romantic

Nestled in an excellent location, Paradiso Resort by Kingscliff Accommodation offers a notably romantic ambiance, ideal for couples looking for a serene getaway. The resort features quite charming rooms, some of which come with private, south-facing rooftops that enhance the romantic experience. Guests have appreciated the tranquil and quiet environment, which contributes to the overall sense of romance. However, some reviews mentioned issues such as noise and lack of privacy in certain areas and a few rooms being darker than desired, suggesting that experiences may vary. Nevertheless, the overall vibe remains romantic, making it a favored pick for those seeking intimate moments.

Yes, Paradiso Resort by Kingscliff Accommodation has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

No, a spa isn't available at Paradiso Resort by Kingscliff Accommodation.

No, Paradiso Resort by Kingscliff Accommodation doesn't allow dogs.

Yes, parking facilities are available at Paradiso Resort by Kingscliff Accommodation.

No, Paradiso Resort by Kingscliff Accommodation doesn't have a gym.

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