The staff at Loch Rannoch Hotel and Spa certainly knows how to make guests feel at home! From the friendly reception staff to the amazing Daisy at the spa, guests cannot praise the staff enough. The staff is described as attentive, knowledgeable and very hardworking. Elaine at reception and Shannon, the bar manager, also receive special shout-outs for their professionalism and friendliness. However, some guests did encounter a few unfriendly or poorly trained staff members, particularly in the restaurant. Despite this, the majority of guests had positive interactions with the hotel's staff, who are always willing to go the extra mile to ensure guests are happy. Overall, the staff at Loch Rannoch Hotel and Spa provide a first-class hospitality experience.