The Dhow Palace Hotel is a charming and unique boutique hotel located in the heart of Stone Town, making it the perfect choice for those who want to explore the city on foot. The hotel is housed in a historic building filled with antiques and old-world charm, providing an authentic cultural experience. Guests appreciate the central location with all major attractions within walking distance and the friendly and helpful staff who go above and beyond to ensure a wonderful stay. The breakfast buffet is extensive and satisfying with a wide range of options and the beds are described as very comfortable. The pool is a beautiful and refreshing addition to the hotel's stunning architecture, although some guests experienced issues with the wifi and occasional noise from the pool. Overall, the Dhow Palace Hotel represents a great option for travelers who are looking for a comfortable and clean place to stay in Stone Town with a unique and enchanting ambiance.
The Turaco Spice Tree, a Tribute Portfolio Hotel is a highly recommended hotel with a prime central location that is perfect for exploring the city's attractions on foot. The hotel is also within easy reach of the beach and many great restaurants. Guests rave about the exceptional breakfast buffet with its diverse options and quality food, as well as the delicious dinner options available at the hotel's restaurant. The rooms are spacious and clean with comfortable beds, although some guests noted minor issues with lighting and soundproofing. The hotel is highly praised for its cleanliness and the helpful and friendly staff, who go above and beyond to make guests' stays memorable. While some guests caution that the hotel's proximity to the port means that the beach is not suitable for swimming, others appreciate the convenience of being able to enjoy the beach right next to the hotel. Overall, the Turaco Spice Tree, a Tribute Portfolio Hotel is a top pick for those seeking a high-end experience in the heart of the city.
Madinat Al Bahr Business & Spa Hotel receives high praise from guests for its remarkable location, luxurious accommodations, and superb service. Located conveniently close to the airport with stunning ocean views, the hotel is ideal for both ease of access and exploration of nearby Stone Town. The tranquil setting and lush greenery further complement the calming atmosphere, making it a superior choice for travelers seeking relaxation combined with urban proximity.
The hotel excels in its culinary offerings, especially its breakfast and dinner services. Guests commend the extensive and high-quality breakfast buffet along with the diverse and delicious dinner options, notably the Indian cuisine. While there are minor remarks about the Western food options and some pricing concerns, the overall dining experience remains a highlight.
Accommodations in the hotel are spacious, clean, and well-designed, with a tasteful mix of Arab and Indian decor. Comfortable beds, luxurious bedding, and fantastic ocean view balconies ensure restful stays, though some minor inconsistencies in bed comfort and bathroom updates have been noted.
The hotel is universally applauded for its cleanliness and maintenance. The rooms, pool areas, and general property are kept impeccably tidy, contributing to a warm and inviting atmosphere. Moreover, the exceptional staff is a notable strength; praised for their friendliness and attentiveness, they make every guest’s stay memorable, further enhancing the guest experience.
In addition to the amenities, the hotel's spa and wellness offerings provide a relaxing retreat despite some areas identified for improvement. Similarly, the pool area is a guest favorite, offering a beautiful place to unwind, although the beach experience is mixed due to its condition and accessibility issues.
Despite a few critiques about its five-star status and the condition of certain facilities, Madinat Al Bahr Business & Spa Hotel continues to impress with its luxury, exceptional service, and comprehensive offerings, ensuring a tranquil and enjoyable stay for its guests.
Overall, Xanadu Luxury Villas & Retreat Zanzibar is a luxurious and welcoming retreat that offers exceptional customer service. The staff, including butlers such as Rashid, Jesca, Mwambo and Burhani, are professional, friendly and go above and beyond to ensure a memorable stay. Owner Eileen also contributes to the high level of hospitality. Guests are treated like royalty from the warm welcome to the personal butler service provided. The customer service provided by everybody in the property is exceptional with staff willing to assist with every request to give guests the best holiday possible. Xanadu Luxury Villas & Retreat Zanzibar truly provides a real butler service with incredibly friendly and attentive staff who provide professional yet personal care.