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Summary of reviewsMorada Hotel Am Mellensee is set in an idyllic location on the picturesque shores of Lake Mellensee, offering stunning views from many rooms with terraces overlooking the water. The serene and tranquil environment is frequently praised by guests seeking a peaceful retreat and the hotel's proximity to both rural attractions and a nearby beach club adds to its charm.
The breakfast experience at the hotel has received mixed reviews. While many guests appreciate the variety and quality of the breakfast buffet, including fresh rolls, scrambled eggs and sausages, others found the selection basic and inadequately replenished for those arriving later. Despite some organizational issues, the pleasant ambiance offered by the breakfast room's beautiful lake view typically enhances the overall experience.
The dinner service has room for improvement, as the offerings mainly consist of fixed menus or buffets, which some guests found lacking in variety. Occasional operational challenges, such as staffing shortages, have also impacted the dining experience. Nonetheless, the dining room's scenic views of the lake provide a pleasant backdrop for meals.
Rooms at Morada Hotel Am Mellensee are generally clean, spacious and comfortable with lovely lake views from balconies. While some guests noted areas for improvement, such as updating facilities and addressing noise disturbances, the overall feedback highlights well-maintained accommodations and inclusion of handicapped accessible rooms.
The cleanliness of the hotel enjoys a positive reputation overall, despite a few reports of inconsistencies in room and bathroom tidiness. Guests often mention the sufficiently clean and comfortable state of rooms and balconies.
Staff at the hotel receive commendations for their friendliness and dedicated service, particularly at the reception. Although the staff can sometimes appear overwhelmed due to high demand, their welcoming nature and efforts contribute positively to guests' experiences.
Parking is convenient and hassle-free with ample, free spaces directly in front of the hotel, ensuring ease of access for guests. However, the absence of designated bicycle parking is noted.
The beds are comfortable and appreciated by guests, although there are occasional concerns about the quality of the bedding. Overall, the comfort of the beds contributes positively to the guests' stay.
In summary, Morada Hotel Am Mellensee provides a picturesque and serene getaway with comfortable accommodations, friendly staff and convenient amenities, amidst beautiful natural surroundings. With some improvements in dining services and facility updates, the hotel could enhance its overall guest experience. Show more
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Dog Friendly Hotel
Hotel with Parking
Room Types
Single RoomBright room with satellite TV, a private bathroom and a hairdryer. Most of the rooms include a balcony with views of Mellensee Lake.
Double RoomThe unit offers 1 bed.
Guest Reviews
7.0
Good
Location
Morada Hotel Am Mellensee boasts an enviable location directly on the picturesque shores of Lake Mellensee. Guests consistently highlight the serene and quiet environment, ideal for those seeking tranquility and natural beauty. The hotel's lakeside setting offers stunning views with many rooms featuring terraces that overlook the water. The private access to the lake and its surrounding sunbathing lawns provide ample opportunities for relaxation and outdoor activities, including rowing boat access for guests.
The hotel’s central and idyllic location makes it easy to explore the surrounding rural area and nearby attractions such as Potsdam. Reviewers frequently commend the comfortable and inviting environment and the proximity to the beach club adds a touch of convenience for those looking to unwind by the water.
Overall, the location of Morada Hotel Am Mellensee is consistently praised with guests noting it as a perfect spot for a peaceful retreat amidst beautiful natural surroundings.
Breakfast
The breakfast experience at Morada Hotel Am Mellensee has garnered a mix of feelings from guests. On the positive side, many appreciated the good breakfast buffet, highlighting the fresh rolls, scrambled eggs, sausages and other diverse options that made for a satisfying start to the day. Guests also praised the breakfast room's beautiful view of Lake Mellensee, which adds a pleasant ambiance to the meal.
However, the breakfast experience had its shortcomings according to several reviewers. Common complaints included insufficient replenishment of the buffet, particularly for guests arriving later in the morning and a rather basic and uninspiring selection that didn't meet everyone's expectations. Some guests described the offerings as meager or very basic with instances of half-baked rolls, instant coffee and a lack of fresh choices.
The breakfast service also faced criticism with reports of unhygienic conditions and inadequate restocking of items like bread and fruit. Moreover, the breakfast reservation system seemed to cause inconvenience for some. While some found the simplicity of the breakfast acceptable for the price, others felt that it fell short of what one might expect from a three-star hotel.
In summary, breakfast at Morada Hotel Am Mellensee received mixed reviews with its fair share of both commendation for variety and quality and criticism for organization and adequacy.
Dinner
Nestled by a beautiful lake, Morada Hotel Am Mellensee holds much promise as a scenic retreat, but the dining experience may leave guests wanting more. The primary dining option is a breakfast and dinner buffet, which some guests found to fall short of expectations, particularly for the price paid. The dinner service operates only for registered guests or those on half-board plans, mostly featuring fixed menus or buffets rather than à la carte selections. Some reviews expressed disappointment over the limited food variety, such as spaghetti Bolognese and basic offerings like sausage with a dry bun.
Operational challenges have led to the restaurant occasionally being unable to offer dinner due to staffing shortages, which has frustrated several visitors. Catering services supplement the hotel's in-house dining, though this solution has not fully satisfied all guests. Despite the beautiful dining room views overlooking the lake, the overall food service ambiance can occasionally feel more like a cafeteria. The small, hardworking staff has the guests' sympathy, but their efforts sometimes fall short in delivering a comprehensive dining experience.
In summary, while Morada Hotel Am Mellensee boasts a picturesque location and potential, the dinner service could benefit from menu expansions and a more consistent culinary team to meet the expectations of its guests.
Rooms
Rooms at Morada Hotel Am Mellensee generally receive praise for their cleanliness, comfort and spaciousness. Guests appreciate the well-maintained and bright atmosphere with many highlighting the beautiful lake views from balconies as a significant perk. Rooms are equipped with functional, typical hotel furniture and while they are solidly furnished and sufficiently clean, some guests noted that the facilities could use an update. The hotel also offers handicapped accessible rooms and tables, adding to its inclusivity.
However, feedback indicates some inconsistencies with room conditions. While many find their accommodations to be tidy and appropriately equipped for the price, others reported issues such as a lack of sockets for chargers, occasional noise (especially from rooms near the staircase or facing the street) and infrequent cleaning schedules. Rooms on the upper floors are only accessible by stairs, which may be a consideration for some guests.
Overall, despite some rooms needing renovation and occasional noise disturbances, the Morada Hotel Am Mellensee offers clean, comfortable and spacious rooms with pleasing views for a pleasant stay.
Beds
The beds at 'Morada Hotel Am Mellensee' are generally well-received with several guests noting their comfort. Phrases like comfortable beds, beds were comfortable and the beds were super comfortable highlight the positive experiences. However, there are recurring mentions of issues with the bedding itself, such as worn-out bed linen, holes in the bed linen and thin padded bedding. Despite these concerns, the overall sentiment towards the beds leans favorably due to their comfort.
Cleanliness
The cleanliness of Morada Hotel Am Mellensee has received mixed reviews from guests. Many highlighted the rooms as clean and comfortable with several noting very clean rooms and balconies. However, there are areas where cleanliness standards have fallen short. Issues reported include poorly cleaned bathrooms, dirty dishes and unclean balconies with some guests encountering cobwebs, dust, hair and general lack of tidiness. Despite these concerns, the hotel maintains a positive reputation for having sufficiently clean and well-maintained rooms overall. While the overall cleanliness could benefit from more consistent and thorough upkeep, the positive mentions suggest that guests generally find the rooms up to standard.
Staff
The staff at Morada Hotel Am Mellensee have generally garnered positive feedback for their friendliness and welcoming nature. Guests frequently cited the reception staff as being particularly great with many noting a warm and accommodating welcome upon arrival. The service staff also received commendations for their attentiveness and efforts to ensure a pleasant stay.
However, it appears that the staff is sometimes overwhelmed due to being few in number, which has occasionally led to unmotivated or annoyed responses. There were instances where guests felt the service was poor and specific issues such as irregular reception hours and inattentiveness of the waitstaff were noted. Despite these challenges, the overall sentiment points to a committed and polite team trying their best to manage under high demand.
The caretaker received specific praise for his courteous nature, adding a positive touch to the staff’s overall performance. While there are areas needing improvement, particularly in staff availability and responsiveness, the general friendliness and effort of the team remain a highlight for many visitors.
Parking
Morada Hotel Am Mellensee offers convenient and hassle-free parking amenities. Guests appreciate the ample and spacious parking lot directly in front of the hotel, ensuring ease of access. The parking is free of charge with plentiful spaces available including opposite the hotel. However, it's noteworthy that there isn't a designated parking space for bicycles. Overall, the parking situation at the hotel receives positive feedback for its convenience and abundance of space.
No, Morada Hotel Am Mellensee doesn't have any pool.
No, a spa isn't available at Morada Hotel Am Mellensee.
Yes, Morada Hotel Am Mellensee welcomes dogs.
Yes, parking facilities are available at Morada Hotel Am Mellensee.