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The hotel is located 9.4 km fro Liverpool in Merseyside and features extensive spa and wellness facilities, including gym, jacuzzy, sauna and a large swimming pool. Providing modern rooms with premium comfort, spacious event facilities and high-quality wining and dining options, it's an ideal pick to host your wedding, business or family event or to simply enjoy a few days of full pampering.
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Summary of reviewsBest Western Premier Knowsley Suites Hotel & Spa has received mixed reviews from guests in various categories. The location is convenient for business purposes and exploring Knowsley, but some guests had difficulty finding the hotel and it is a taxi ride away from Liverpool city centre. Breakfast received mixed reviews with some guests finding it lovely and others finding it mediocre with limited availability and poor quality food. Dinner offerings were also mixed with some guests finding the food excellent and others finding it poor with limited choices. The rooms are good-sized and clean, but some guests found them dated and in need of maintenance. Cleanliness received mixed reviews with some guests finding their suites to be clean and comfortable and others encountering issues with bathroom cleanliness and unclean common areas. The staff were exceptional and went above and beyond to ensure a comfortable stay, but a few negative reviews mentioned rude or uninterested reception staff and unhelpful breakfast staff. The spa experience varied for guests, but there were aspects of it that were enjoyable. The hotel may not cater to families as there are limited activities for kids. The quality of the beds received mixed reviews with some guests finding them super comfy and others finding them uncomfortable and affecting their quality of sleep. The hotel has received mixed reviews regarding its four star rating with some guests feeling it falls short of expectations and others deeming it a nice enough hotel for the price.
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