Hotel Crown Palais Kobe
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Hotel Crown Palais Kobe is located in Kobe's Harborland, minutes away from the JR Kobe Station and offers spectacular views over the harbor, the city and Mt. Rokko. The hotel features comfortable guestrooms, fully-equipped with all the necessary amenities, spa facilities and an excellent restaurant for all guests to enjoy.
Summary of reviewsHotel Crown Palais Kobe receives exceptional reviews, largely due to its prime location and excellent service. Guests frequently praise the hotel's strategic position, directly connected to Kobe Station and within walking distance of Harborland, a vibrant shopping and entertainment district. Proximity to key attractions and convenient facilities like a convenience store and post office within the building enhance its appeal, making it a top choice for both leisure and business travelers.
The breakfast offerings are generally well-received with guests enjoying a variety of fresh and delicious options served on the 17th floor, providing beautiful harbor views. However, some guests find the cost a bit steep. The rooms are noted for their spaciousness, cleanliness and comfortable beds, although a few comments suggest room updates and better temperature control could improve the experience.
Cleanliness throughout the hotel generally meets guests' expectations with regular maintenance of public areas contributing to a hygienic environment. However, some minor issues such as cleaning oversights and outdated facilities are mentioned. The staff consistently receive high praise for their courteous, attentive and helpful service, enhancing the overall stay experience.
The spa, while clean and adequately sized, receives mixed feedback primarily due to the additional fee and lack of distinctive features. Parking is appreciated for its convenience and affordability with direct underground access and reasonable daily rates. Families find the hotel particularly accommodating with amenities and services tailored for children, although some restrictions apply in the public bath.
Beds are a highlight for many guests, noted for their width and comfort, though some issues with twin and sofa beds are mentioned. Overall, the combination of a superb location, friendly staff and comfortable accommodations make Hotel Crown Palais Kobe a reliable and highly-rated choice for many travelers visiting Kobe.
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The breakfast offerings are generally well-received with guests enjoying a variety of fresh and delicious options served on the 17th floor, providing beautiful harbor views. However, some guests find the cost a bit steep. The rooms are noted for their spaciousness, cleanliness and comfortable beds, although a few comments suggest room updates and better temperature control could improve the experience.
Cleanliness throughout the hotel generally meets guests' expectations with regular maintenance of public areas contributing to a hygienic environment. However, some minor issues such as cleaning oversights and outdated facilities are mentioned. The staff consistently receive high praise for their courteous, attentive and helpful service, enhancing the overall stay experience.
The spa, while clean and adequately sized, receives mixed feedback primarily due to the additional fee and lack of distinctive features. Parking is appreciated for its convenience and affordability with direct underground access and reasonable daily rates. Families find the hotel particularly accommodating with amenities and services tailored for children, although some restrictions apply in the public bath.
Beds are a highlight for many guests, noted for their width and comfort, though some issues with twin and sofa beds are mentioned. Overall, the combination of a superb location, friendly staff and comfortable accommodations make Hotel Crown Palais Kobe a reliable and highly-rated choice for many travelers visiting Kobe.
Hotel with Spa
This hotel offers spa facilities.
Family Friendly Hotel
This hotel provides comfortable accommodations and essential amenities for a family stay. Its central location offers easy access to transportation and local attractions. The on-site dining options cater to a variety of tastes.
Hotel near Nightlife Spots
Located near Kobe Harborland, this hotel offers some access to entertainment, though it requires a short trip to reach the main nightlife hub of Sannomiya. Guests can enjoy a quieter stay with nearby options.
Business Hotel
Hotel Crown Palais Kobe is suitable for business and leisure travelers, offering spacious rooms and modern amenities. It provides fine dining options suitable for business meetings.
Hotel with Parking
Hotel Crown Palais Kobe provides parking facilities for guests staying at the hotel.
4-Star Hotel
This stylish hotel offers elegant rooms and multiple dining options. It provides a range of amenities including a spa and fitness center, and is located near Kobe Harborland for easy access to shopping and entertainment.
Romantic Hotel
Guest Reviews
Hotel Crown Palais Kobe boasts an exceptional location, affirmed by guest reviews lauding its proximity to multiple attractions and convenience for travelers. The hotel’s position is highlighted as being directly connected to Kobe Station, making it extremely convenient for commuting. The ease of access to the station is underscored by several guests who appreciated not needing an umbrella due to the underground passage.
The vicinity to Harborland, a prominent shopping and entertainment area, adds to the hotel's appeal. Guests note that it's within walking distance, making it easy to enjoy a variety of dining and shopping options without hassle. Additionally, being close to the sea and key sightseeing spots like Mosaic and Meriken Park makes it an attractive choice for tourists.
Families with children found the rooms spacious and benefited from the location, which provided a quiet yet accessible environment. The convenience of having a convenience store and a post office within the building further enhanced the stay for many.
Overall, the hotel's strategic position near Kobe Station and Harborland is repeatedly praised, making it a top choice for both leisure and business travelers seeking comfort and convenience in Kobe.
Hotel Crown Palais Kobe's breakfast offerings seem to evoke a mix of opinions among guests with many highlighting positive aspects. Guests frequently praised the breakfast for being delicious and featuring unique Kobe specialties. The buffet, often mentioned in reviews, is noted for its wide variety of options and fresh ingredients. The breakfast is served on the 17th floor, offering a beautiful harbor view that enhances the dining experience.
Though appreciated for quality and taste, several reviews mention that breakfast is on the expensive side with some guests feeling that the cost does not always justify the quality and variety offered. Despite some critiques regarding price, the buffet’s diverse selection and fresh items receive consistent praise.
Overall, while the breakfast at Hotel Crown Palais Kobe is seen as a tasty and diverse culinary experience with the added pleasure of scenic views, the cost is a notable point of contention for some guests.
Hotel Crown Palais Kobe offers spacious, clean and comfortable rooms, making it a solid choice for travelers. Many guests appreciated the ample space, which was sufficient even for families or those with significant luggage. The rooms are noted for being tidy, well-maintained and having a welcoming ambiance. The cleanliness extends to the shared areas as well, contributing to an overall sense of hygiene.
The hotel’s location near the station adds convenience and some rooms offer beautiful views of Kobe Station or the surrounding mountains, delighting visitors, particularly children. The rooms provide comfortable beds, ensuring a good night's sleep.
However, despite the positive comments, a few areas need improvement. Some guests reported that the rooms felt a bit outdated with old carpets and occasional mold in the bathrooms. The temperature control in some rooms was also an issue with some finding the rooms either too hot or too cold. Additionally, the smell of smoke in some rooms and the inability to use the large public bath in the morning were noted drawbacks.
In summary, Hotel Crown Palais Kobe’s primary strengths lie in its spacious, clean and comfortable accommodations, excellent location and the pleasant views from many rooms. However, attention to updating certain facilities and better temperature control would enhance the overall guest experience.
The beds at Hotel Crown Palais Kobe have garnered a mix of feedback from guests, highlighting several key aspects. Many reviews emphasize the beds as being wide, spacious and very comfortable, ensuring guests were able to sleep soundly. Several guests appreciated the excellent quality of the mattresses, noting that they did not experience any back pain during their stay, a significant point for travelers who value a good night's rest. However, there were mentions of some issues with twin beds and sofa beds, where the frames were uncomfortable, making it challenging to sleep. Another concern raised was the lack of power outlets near the beds, which some guests found inconvenient for charging their devices. Despite these few complaints, the general sentiment towards the bed comfort at the hotel remains predominantly positive with numerous guests praising the size and comfort of the bedding provided.
Hotel Crown Palais Kobe offers a mixed experience when it comes to cleanliness. Many guests highlighted the hotel's overall sense of cleanliness and tidiness, noting that their rooms were generally clean, comfortable and provided a pleasant atmosphere. The public baths and changing areas were regularly maintained, adding to the hygienic and well-kept feel of the facilities. The luxurious interior and spacious rooms also contribute to a positive experience, as these elements align with the hotel's charming ambiance.
However, some aspects of cleanliness did fall short of expectations. A few guests encountered issues such as hairs in the bathroom, dust accumulation, damp smells due to poor ventilation and dirty carpets in smoking rooms. Additionally, some parts of the hotel appeared dated, particularly the water facilities, affecting the overall impression of cleanliness. Despite these drawbacks, the staff's polite response and the general cleanliness make Hotel Crown Palais Kobe a viable option for travelers seeking a comfortable stay.
The staff at Hotel Crown Palais Kobe consistently receive positive feedback for their exceptional service. Guests appreciate the kind, courteous and attentive demeanor of the hotel employees, particularly at the front desk. The staff's prompt and helpful responses, coupled with their polite and pleasant attitude, contribute to a highly commendable level of service. Instances of quick problem-solving, such as promptly bringing a power strip upon request, further highlight their dedication. While there were isolated remarks about less favorable experiences, notably at the B1 Chinese restaurant, the overall impression of the staff is overwhelmingly positive with guests frequently describing them as friendly, accommodating and meticulous.
Hotel Crown Palais Kobe offers a spa experience that receives mixed feedback from its guests. Visitors appreciate the cleanliness and size of the large public bath, describing it as very nice and complete. The spa is noted for its beauty and convenient location, being directly connected to the station. However, several guests mention the additional fee required for using the spa, which is 800 yen. Some feel that given this extra cost, the spa should offer more features, such as a jacuzzi or a waterfall shower, to justify the price. Despite this, the overall consensus suggests that while the spa is pleasant, it might not stand out due to its lack of distinctive amenities and the high cost relative to the duration of use.
At Hotel Crown Palais Kobe, guests generally find the parking facilities convenient and reasonably priced. The hotel offers an underground parking lot with direct access, making it easy for guests to come and go at a cost of 1000¥ per day. This fee allows for in-and-out privileges, an added convenience for those needing frequent access to their vehicle. Moreover, the affordability of the parking fee is frequently praised with customers noting it as a budget-friendly option compared to other hotels.
The underground location of the parking lot adds a layer of convenience, although some mention that the passage to the parking area can be narrow. Despite this, the ease of transport assistance provided by the hotel staff compensates for the slightly tricky entrance. Additionally, the central location of the hotel, being connected to a shopping mall and close to the Mosaic area, enhances the overall convenience for guests.
Some guests suggest the parking fee could be slightly cheaper, but overall, the provision of private parking at an affordable rate is highly appreciated. Extra perks like complimentary parking and the soothing amenities available at the hotel, such as a large public bath and a buffet breakfast, further highlight the positive experience.
Hotel Crown Palais Kobe offers a welcoming environment for families traveling with children. The staff anticipates the needs of families, such as providing baby beds in advance, which contributes to a stress-free stay. The hotel is noted as an excellent base for sightseeing with children, making it ideal for a family vacation. Children find excitement in the unique sleeping arrangements and the opportunity to see many trains, adding to the overall experience.
The hotel is especially suitable for celebrating events like Christmas with family-friendly amenities and services. Many guests appreciate the kindness and responsiveness of the staff to children-related requests, ensuring a pleasant stay. However, it's important to note that the hotel's large public bath has restrictions for children in diapers, which may be a point of consideration for some families. Despite this, the hotel remains a favored choice for those traveling with children due to its overall family-friendly atmosphere.
Hotel Crown Palais Kobe boasts a prime location in the city center, making it a convenient choice for travelers. Reviewers consistently highlight the abundance of amenities, such as hair caps and coffee, which contribute to an overall sense of luxury and convenience. Guests have found their stays to be more than worth the price, appreciating the 4-star features the hotel offers. The service is frequently noted as pleasant, adding to the comfortable and relaxing experience. Many guests choose this hotel for their regular visits to Kobe, indicating a high level of satisfaction and reliability.
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Location
The vicinity to Harborland, a prominent shopping and entertainment area, adds to the hotel's appeal. Guests note that it's within walking distance, making it easy to enjoy a variety of dining and shopping options without hassle. Additionally, being close to the sea and key sightseeing spots like Mosaic and Meriken Park makes it an attractive choice for tourists.
Families with children found the rooms spacious and benefited from the location, which provided a quiet yet accessible environment. The convenience of having a convenience store and a post office within the building further enhanced the stay for many.
Overall, the hotel's strategic position near Kobe Station and Harborland is repeatedly praised, making it a top choice for both leisure and business travelers seeking comfort and convenience in Kobe.
Breakfast
Though appreciated for quality and taste, several reviews mention that breakfast is on the expensive side with some guests feeling that the cost does not always justify the quality and variety offered. Despite some critiques regarding price, the buffet’s diverse selection and fresh items receive consistent praise.
Overall, while the breakfast at Hotel Crown Palais Kobe is seen as a tasty and diverse culinary experience with the added pleasure of scenic views, the cost is a notable point of contention for some guests.
Rooms
The hotel’s location near the station adds convenience and some rooms offer beautiful views of Kobe Station or the surrounding mountains, delighting visitors, particularly children. The rooms provide comfortable beds, ensuring a good night's sleep.
However, despite the positive comments, a few areas need improvement. Some guests reported that the rooms felt a bit outdated with old carpets and occasional mold in the bathrooms. The temperature control in some rooms was also an issue with some finding the rooms either too hot or too cold. Additionally, the smell of smoke in some rooms and the inability to use the large public bath in the morning were noted drawbacks.
In summary, Hotel Crown Palais Kobe’s primary strengths lie in its spacious, clean and comfortable accommodations, excellent location and the pleasant views from many rooms. However, attention to updating certain facilities and better temperature control would enhance the overall guest experience.
Beds
Cleanliness
However, some aspects of cleanliness did fall short of expectations. A few guests encountered issues such as hairs in the bathroom, dust accumulation, damp smells due to poor ventilation and dirty carpets in smoking rooms. Additionally, some parts of the hotel appeared dated, particularly the water facilities, affecting the overall impression of cleanliness. Despite these drawbacks, the staff's polite response and the general cleanliness make Hotel Crown Palais Kobe a viable option for travelers seeking a comfortable stay.
Staff
Spa
Parking
The underground location of the parking lot adds a layer of convenience, although some mention that the passage to the parking area can be narrow. Despite this, the ease of transport assistance provided by the hotel staff compensates for the slightly tricky entrance. Additionally, the central location of the hotel, being connected to a shopping mall and close to the Mosaic area, enhances the overall convenience for guests.
Some guests suggest the parking fee could be slightly cheaper, but overall, the provision of private parking at an affordable rate is highly appreciated. Extra perks like complimentary parking and the soothing amenities available at the hotel, such as a large public bath and a buffet breakfast, further highlight the positive experience.
Family
The hotel is especially suitable for celebrating events like Christmas with family-friendly amenities and services. Many guests appreciate the kindness and responsiveness of the staff to children-related requests, ensuring a pleasant stay. However, it's important to note that the hotel's large public bath has restrictions for children in diapers, which may be a point of consideration for some families. Despite this, the hotel remains a favored choice for those traveling with children due to its overall family-friendly atmosphere.
4 Star
No, Hotel Crown Palais Kobe doesn't have any pool.
Yes, a spa is available at Hotel Crown Palais Kobe.
No, Hotel Crown Palais Kobe doesn't allow dogs.
Yes, parking facilities are available at Hotel Crown Palais Kobe.
No, Hotel Crown Palais Kobe doesn't have a gym.
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