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Summary of reviewsDays Inn by Wyndham Kodak/Sevierville Interstate Smokey Mountains enjoys a convenient location right off Interstate 40, making it an ideal spot for travelers looking to explore the Smoky Mountains and nearby attractions like Pigeon Forge, Gatlinburg and Knoxville. Guests appreciated the proximity to various dining options, shopping venues like the Russell Stover store and popular local destinations such as Buc-ee’s. The ease of access to local hotspots and events was a frequently praised advantage, alongside the hotel’s clean environment, friendly staff, efficient check-in and check-out processes and pet-friendly policies.
The breakfast experience at the hotel received mixed reviews. On the positive end, guests highlighted the availability of good quality food, particularly enjoying the waffles, coffee and juice. The breakfast area was appreciated for its spacious seating. However, some guests felt that the selection was limited and could benefit from more variety, mentioning desires for items like fresh fruits, yogurt, eggs and sausages. Operational issues, such as early closing times and lack of communication about breakfast hours, were also noted.
Regarding the rooms, reviews varied with many guests praising the cleanliness, comfort and spaciousness. Appreciated amenities included microwaves and refrigerators. However, some rooms suffered from musty smells, needed updates and occasional maintenance issues. Problems with cleanliness were also reported, such as bugs, cobwebs, strange odors and dirt. The affordable pricing and practical location were consistent positives, along with the friendly and helpful staff, though better upkeep and updates could significantly enhance the experience.
Feedback on cleanliness was mixed: while numerous reviewers found their rooms clean and tidy, others encountered significant issues such as mold, musty odors, dirty carpets and occasional pests. Regular maintenance and more thorough cleaning would substantially improve guest satisfaction.
Staff interactions were generally positive with guests often mentioning the friendly, helpful nature of the employees, enhancing the welcoming atmosphere. Specific staff members received commendations for their exceptional service, though there were instances of guests encountering rude or unresponsive staff members, indicating a need for more consistent hospitality.
WiFi service at the hotel left several guests dissatisfied due to connectivity issues, although some found the service adequate. Additional amenities like HD TV, cable TV and vending machines were also noted as lacking or non-functional.
The pool area received appreciated feedback for its pleasant appearance and amenities, although some guests noted issues like murky water and lack of pool towels. Ensuring better maintenance could enhance this facility.
Parking garnered mixed reactions with some guests praising the well-lit lot and ample space, while others mentioned limited availability and cleanliness issues. Improvements in organization and cleanliness would be beneficial.
The beds were generally regarded as comfortable with many guests appreciating the clean and comfy mattresses. A few negative comments mentioned damp or unclean linens and the height of the beds.
The outdoor pool was highlighted by many as a positive feature, despite some reporting cleanliness issues and occasional closure. Regular maintenance could resolve these issues and enhance guests' experiences.
The hotel's dog-friendly policy was positively received with guests appreciating the ability to bring their pets. Some challenges such as dog fights and waste management were noted, indicating the need for better regulations. However, overall, the pet-friendly environment was well-regarded.
In summary, the Days Inn by Wyndham Kodak/Sevierville Interstate Smokey Mountains offers many conveniences for travelers, especially given its great location, welcoming pet policy, friendly staff and more than adequate amenities. Reservations might be improved with enhanced maintenance and consistent service across all areas. Show more
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Categories
Motel with Free Wi-Fi
This motel offers free Wi-Fi, providing a practical amenity for travelers. As part of the Wyndham brand, it focuses on delivering essential services.
Dog Friendly Motel
Motel with Swimming Pool
Outdoor Pool
Motel with Parking
Motel with Outdoor Pool
Room Types
Queen Room with Two Queen Beds - No Pets/Non-SmokingProviding free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned quadruple room provides a flat-screen TV, a wardrobe, a carpeted floor, heating as well as mountain views. The unit offers 2 beds.
King Room - No Pets/Non-SmokingThe spacious double room provides air conditioning, a wardrobe, as well as a private bathroom featuring a bath and a shower. This double room features a carpeted floor, heating, a flat-screen TV and mountain views. The unit offers 1 bed.
King Studio Suite - No Pets/Non-SmokingThe suite offers air conditioning, a wardrobe, a balcony with mountain views as well as a private bathroom featuring a bath. The unit offers 1 bed.
King Room with Bath Tub - Mobility Accessible/Dog Friendly - Non-SmokingThe spacious double room offers air conditioning, a wardrobe, as well as a private bathroom featuring a bath and a shower. This double room features a carpeted floor, heating, a flat-screen TV and mountain views. The unit offers 1 bed.
Queen Room with Two Queen Beds - Dog Friendly/Non-SmokingThis air-conditioned quadruple room is comprised of a TV with cable channels and a private bathroom. The unit has 2 beds.
King Room - Dog Friendly/Non-SmokingThe spacious double room features air conditioning and a safe deposit box, as well as a private bathroom boasting a hairdryer. The unit has 1 bed.
Guest Reviews
6.3
Rated
Location
Located conveniently off Interstate 40, Days Inn by Wyndham Kodak/Sevierville Intrstate SmokeyMntns boasts an ideal spot for travelers looking to explore the Smoky Mountains and surrounding areas. The hotel’s proximity to major attractions like Pigeon Forge, Gatlinburg and Knoxville makes it an excellent base for tourists. Guests frequently praised the easy access to the interstate, allowing straightforward travel to local hotspots and events, such as the "Large Cars & Guitars Show."
The location is also noted for being central to a variety of dining options, shopping spots like the Russell Stover store and popular local destinations like Buc-ee’s. Visitors highlighted the convenience of having several food places nearby and emphasized the advantage of the hotel sitting right on the parkway and main road, making it simple to get around.
Aside from the prime location, the hotel offers a clean and comfortable environment with many guests appreciating the friendly staff and efficient check-in and check-out processes. This pet-friendly establishment stands out as a practical choice for travelers needing a restful and convenient place to stay while exploring the region or attending local events.
Breakfast
The breakfast offerings at Days Inn by Wyndham Kodak/Sevierville Interstate Smokey Mountains evoke a mixed response from guests. On the positive side, many guests appreciate the good quality of the food, particularly highlighting the terrific waffles and the ample availability of coffee and juice. The breakfast is often described as a decent continental option with a variety of choices such as cereals, pastries and minimal hot items. Some find the complimentary breakfast to be an added bonus, enjoying the convenience and comfort it provides during their stay with a few guests noting the spacious seating area as a positive point.
However, there are notable criticisms. Frequent comments mention the limited selection with a desire for more choices like fresh fruit, yogurt, eggs and sausage. The breakfast is sometimes described as minimal or mediocre with instances of some items, like the waffle batter, running out. Additionally, operational issues such as early closing times and lack of communication about breakfast hours contribute to the dissatisfaction. Despite the variance in quality and selection, many believe that for a free breakfast, it serves its purpose adequately, though improvements could certainly enhance the experience.
Rooms
Nestled in Kodak near Sevierville, the Days Inn by Wyndham Kodak/Sevierville Intrstate SmokeyMntns offers a range of experiences, particularly regarding its rooms. Reviewers frequently noted that the rooms are generally clean and feature comfortable beds with many praising their spaciousness. Guests appreciated amenities such as microwaves and refrigerators in the rooms, which added to their convenience.
However, the accommodation does have several areas in need of attention. Some rooms were reported to have an unpleasant musty smell, while others required significant updates and maintenance. Issues such as stained or broken furniture, malfunctioning bathroom fixtures and old, damaged linens were occasionally highlighted. A few guests encountered issues with cleanliness, noting bugs, cobwebs, strange odors and dirt in various areas. The hotel’s exterior and common areas also left room for improvement with reports of trash and cigarettes in walkways and stairways.
Although the rooms' conditions varied, many guests found the basic facilities adequate for a short stay. The hotel's affordable pricing was another commonly mentioned positive aspect, alongside its convenient location. Despite inconsistent experiences with the rooms, the staff's friendliness and helpfulness often made a positive impression on visitors. Overall, while some guests were satisfied with their stay, others felt that an update and better maintenance could greatly enhance the guest experience.
Beds
At Days Inn by Wyndham Kodak/Sevierville Interstate Smokey Mountains, the consensus around the beds leans heavily towards comfort. Numerous guests highlighted the beds as comfortable, clean and in some instances, very comfortable. This overall satisfaction suggests that for many, a decent night’s sleep is likely. There are, however, instances of mixed experiences.
Some guests found the beds slightly challenging to access due to their height, especially for shorter individuals. Also, a handful of reviewers mentioned issues such as damp bed linen and occasional unclean conditions. Specific complaints included beds being cramped or feeling somewhat worn out.
On the other hand, positive comments often mentioned comfy mattresses and clean bedding. A few guests even described their bed as awesome, underlining a generally favorable impression for many visitors. Despite a few criticisms, there's a notable trend towards guests finding the beds at least comfortable enough for a restful stay.
Cleanliness
Days Inn by Wyndham Kodak/Sevierville Interstate Smoky Mountains has received mixed feedback when it comes to the cleanliness of its rooms. Numerous guests remarked that their rooms were clean with some highlighting specific aspects, such as clean bathrooms, comfortable and clean beds and tidy linens. A few reviews pointed out that the rooms were very clean, though dated in appearance.
However, a significant portion of the reviews mentioned issues with the cleanliness of the establishment. Common complaints included mold, musty odors and dirty carpeting. Some rooms were noted for more severe cleanliness issues, such as roaches, ants, filthy air filters, dirty bathtubs and other unpleasant discoveries like boogers on walls and dirty linens. Additionally, there were mentions of gnats, spiders and even bedbugs in some rooms. Guests also reported seeing trash left in both the rooms and the parking lot, which further contributed to a general impression that the hotel could benefit from more thorough cleaning and maintenance.
In summary, while some guests found the rooms to be up to standard, many others encountered significant cleanliness issues that detracted from their stay. The feedback suggests that, although the hotel has the potential for a pleasant stay, addressing the inconsistent cleanliness would greatly improve the overall guest experience.
Staff
Days Inn by Wyndham Kodak/Sevierville Interstate Smokey Mountains garners largely positive feedback regarding its staff. Guests frequently highlight the friendliness and helpfulness of the team, from the front desk employees to the housekeepers. Many praised the exemplary customer service, noting that the personnel were very kind and accommodating, contributing to a welcoming atmosphere.
Guests specifically mentioned staff members like Manager Chris for their outstanding service. The second-shift receptionist also received commendations for her excellent demeanor. The majority pointed out that interactions with the front desk were pleasant and employees consistently maintained a positive attitude.
However, the reviews were not uniformly positive. A noticeable portion of guests reported encountering rude or unkind staff members. Some complained about unresponsiveness to issues concerning room cleanliness and facilities and a few noted that front desk clerks lacked friendliness and respect at times.
Overall, while the majority of visitors experienced exceptional service characterized by friendly and supportive staff, there were instances of dissatisfaction, highlighting areas for improvement in consistency of hospitality.
Wi-Fi
Days Inn by Wyndham Kodak/Sevierville Intrstate SmokeyMntns seems to have mixed reviews regarding its WiFi service. Some guests noted that the WiFi worked well for them, meeting their expectations. However, a significant number of guests experienced issues with many reporting that the WiFi didn’t work at all or was very poor. This inconsistency may affect those who rely heavily on internet connectivity during their stay. Despite the WiFi challenges, the front desk staff received positive remarks from guests, hinting at a commendable level of customer service. However, some additional amenities such as HD TV, cable TV and vending machines were also noted as lacking or non-functional by several guests.
Pool
The pool at Days Inn by Wyndham Kodak/Sevierville Intrstate SmokeyMntns has received a mix of feedback from guests with many appreciating its presence and amenities such as the available grill. Positive comments highlight the pool being nice and even perfect for some, making it a pleasant feature for those looking to relax or have a casual swim.
However, there are also mentions of areas for improvement. Some guests noted that the pool water could appear milky or slightly green, suggesting that it could benefit from better maintenance. While the grill area was appreciated, aspects like the lack of pool towels and instances of minor debris were mentioned as areas needing attention. Despite these points, the pool remains one of the hotel's appreciated features, particularly for those who found it well-suited to their needs.
Parking
The parking situation at Days Inn by Wyndham Kodak/Sevierville Interstate Smokey Mountains has received a mix of feedback from guests. On the positive side, some guests appreciated the well-lit parking lot, finding it convenient and noting it was relatively close to shopping and restaurant areas. Additionally, the availability of tracker trailer parking was seen as a benefit for those with larger vehicles. Free parking was also a noted advantage with a few guests mentioning that there was plenty of it available.
However, many guests found the parking to be insufficient with frequent mentions of a lack of spaces and the parking lot often being full. The ongoing renovations in the parking lot also contributed to the limited availability. Several guests reported issues with no parking close to their door and some even had to resort to parking illegally. The situation was described as crazy and terrible by some, highlighting the need for more organized and adequate parking facilities. Additionally, cleanliness was a concern for some guests, who pointed out that there was too much trash in the parking lot, impacting the overall experience.
Outdoor Pool
The outdoor pool at Days Inn by Wyndham Kodak/Sevierville Interstate Smokey Mountains received a mix of positive and negative feedback from guests. Many reviewers appreciated the pool's inviting appearance and described it as nice, perfect and enjoyable for swim. Families found the outdoor pool to be fun and well-suited for trips with kids, contributing to a pleasant experience.
However, several issues were also noted. Some guests reported that the pool was advertised but closed during their stay, which left them disappointed. Others mentioned cleanliness concerns, describing the pool as dirty and grimy. Additional issues included unsupervised children in the pool area late in the evening and people smoking pot outside, which detracted from the overall environment.
Despite these drawbacks, the pool was generally regarded as a positive aspect of the hotel by many guests, particularly when it was open and properly maintained.
Dog Friendly
Days Inn by Wyndham Kodak/Sevierville Interstate Smokey Mountains offers a welcoming environment for guests traveling with their canine companions. Many reviews highlight the pet-friendly nature of the hotel, noting that they could bring their dogs and young puppies along for the stay. This makes it an attractive option for pet owners seeking lodging that accommodates their furry friends.
Guests appreciate the availability of pet-friendly rooms and the different pricing options offered for these accommodations. This flexibility allows pet owners to choose rooms that best fit their needs while staying within budget.
However, some reviews indicate areas for improvement. Issues such as dog fights, pet fees and dog waste in parking areas were mentioned, suggesting that the management should enhance their pet policy and regulations to ensure a more pleasant experience for all guests. Despite these concerns, the overall sentiment towards the pet-friendly nature of the hotel remains positive.
Yes, Days Inn by Wyndham Kodak/Sevierville Intrstate SmokeyMntns has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Days Inn by Wyndham Kodak/Sevierville Intrstate SmokeyMntns.
Yes, Days Inn by Wyndham Kodak/Sevierville Intrstate SmokeyMntns welcomes dogs.
Yes, parking facilities are available at Days Inn by Wyndham Kodak/Sevierville Intrstate SmokeyMntns.
No, Days Inn by Wyndham Kodak/Sevierville Intrstate SmokeyMntns doesn't have a gym.