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Summary of reviewsKololi Beach Resort offers an unbeatable location right on the beachfront with stunning views and lovely grounds. Guests can enjoy a range of activities and easy access to nearby shops and restaurants. The friendly staff offers exceptional customer care, ensuring a fantastic holiday experience. The resort offers a variety of room options with many guests raving about the large, comfortable rooms equipped with air conditioning and well-equipped kitchens. While there have been some complaints about the quality of the breakfast and bed bugs on some beds, the majority of guests enjoyed the decent breakfast and comfortable sleeping arrangements. The hotel receives high praise for its cleanliness, however, some guests have noted that cleaning could be more frequent. The two swimming pools are enjoyable and well-maintained with beautiful gardens and sunbathing areas. While some guests have experienced issues with the wifi service, the majority of guests have found the wifi to be dependable. Overall, Kololi Beach Resort is a fantastic choice for visitors to Kololi, offering a paradisiacal location with exceptional staff and enjoyable amenities. Show more
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Beachfront Resort
What is between the hotel and the beach?
Nothing. The beach is directly accessible from the hotel
What is the name of the beach?Kololi Beach Resort
What is the type of the beach?Sand
Is it possible to swim?Yes
Are there umbrellas and sun loungers?Yes
Are the umbrellas and sun loungers free?Yes
Are there non-motorized watersports available?
body boards
Is diving equipment available?No
Are diving lessons provided?No
Is the beach shallow?Yes
Is the beach suitable for children?Yes
Are there any of these available?
Lifeguard
Changing cabins
Natural shade
Showers
Beach towels
Beach bar
Is there a shop in the hotel or nearby where swimsuits, masks and other stuff can be purchased?Yes
Resort where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? Yes, random checks
Do you ensure contactless check-in/check-out? Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically? Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 48 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? Yes
Does the hotel operate at a limited capacity? Yes, up to 80% of the rooms can be occupied
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? No
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? Yes
Are rugs removed from guest rooms? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? Restaurant, Reception, Golf, 2 out of 3 swimming pools
Has the hotel closed during the pandemic? Yes Reopening Date: Unknown
Deluxe One-Bedroom ApartmentThe apartment features either a balcony or terrace and views depending on availability and has a fully fitted kitchen and a separate en-suite bedroom. A second wet room adjacent to the living room. Each room has a ceiling fan. Air conditioning in the bedroom (surcharge). Cleaning included twice a week.
Deluxe Two-Bedroom VillaThe apartment features either a balcony or terrace and views depending on availability and has a fully fitted kitchen and two bedrooms and 2 bathrooms. Ceiling fans are fitted in all rooms. There is air conditioning available in the bedroom(s) at a surcharge. Cleaning included twice a week.
Two-Bedroom Apartment - PenthouseThis second-floor penthouse features a fully-equipped kitchen with white marble finishes, kitchen island and wine display. The large terrace overlooks the gardens.
Both bedrooms have an en suite bathroom, and air conditioning is available at a surcharge. Cleaning included twice a week.
Deluxe StudioThis studio has a tile/marble floor, a fully equipped kitchen and private entrance. The private bathroom includes a shower. Air conditioning is available at a surcharge. From the studio you have direct access to the gardens. Cleaning included twice a week.
Superior Two-Bedroom ApartmentThis apartment has a private entrance and tile/marble floor. There is a fully fitted kitchen and there the bedrooms are en-suite. Air conditioning is available at an additional charge. Cleaning included twice a week. From the balcony or terrace you have a view over the gardens and the Springs pool.
Superior One-Bedroom ApartmentThe apartments overlooks the Springs pool and gardens from your terrace or balcony, there is a fully fitted kitchen and the bedroom has an en-suite wet room. A second bathroom is adjacent to the living. Air conditioning is available at a surcharge. Cleaning included twice a week.
Villa with Private PoolThis two-bedroom villa features a private pool, a shaded outdoor area with sun beds, and a fully-equipped kitchen, lounge and dining area. Two bedrooms have Queen beds and en suite bathrooms. One of the bedrooms has a 2 additional single beds next to the bathroom. Air conditioning and a daily cleaning service are included.
Studio with BalconyNewly constructed superior Stones studios on the middle or top floor, with views from the balcony on the gardens. A kitchenette and a wet room with walk in shower. These studios are situated in a new building with views on the road. Air conditioning included. Cleaning twice a week.
Studio with TerraceNewly constructed standard Stones studios on the ground floor, with direct access to the gardens. A kitchenette and a wet room with walk in shower. These studios are situated in a new building with views on the road. Air conditioning included. Cleaning twice a week.
Apartment with BalconyThe air conditioning apartment is on the top floor, with a balcony overlooking the gardens.
The open plan living room has kitchenette, 2 single beds and a direct access to the wet room with walk in shower. You will find a separate bedroom with double bed.
Apartment with Pool View This air-conditioned apartment features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower. In the kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. Among the room amenities are a tea and coffee maker, a seating area, a dining area as well as a patio and garden views. The unit has 2 beds.
Kololi Beach Resort boasts an unbeatable location right on the beachfront, perfect for those looking to enjoy the sun and surf. The resort sits on a huge scenic land with lovely grounds and beach views. It is beautifully located in the heart of the Senegambia strip, which is the main hub for tourists with bars, restaurants and clubs all within easy walking distance. Despite being situated on a busy, noisy street, the resort offers a serene environment and a paradisiacal location. Many guests appreciated the resort's direct access to the beach with free ligbeds and beach towels provided. Overall, the resort's location was praised as excellent, superb and perfect for tourism, making it a great choice for visitors to Kololi.
Breakfast
Guests at Kololi Beach Resort have written positive reviews about the breakfast options provided by the hotel. One guest even mentioned that the hotel staff went out of their way to prepare an 'off menu' breakfast which was delicious. Despite some reviewers feeling that the breakfast was a bit expensive, most guests enjoyed the decent breakfast served either at the beach restaurant or in their rooms. Some reviewers suggested that the hotel should offer a bed and breakfast package to give guests the option to include breakfast with their stay. While a few negative reviews criticized the quality of the breakfast, overall, the majority of guests seemed to enjoy the breakfast options available at the hotel.
Rooms
Kololi Beach Resort provides a variety of room options for guests, including spacious apartments, villas with kitchenettes and cozy studios. Although some rooms had minor issues such as poorly designed shower doors and a musty smell, the responsive and attentive concierge quickly resolved any problems. The resort's prime location near bars and music venues does create some nighttime noise, but is to be expected in The Gambia. The majority of guests raved about the large, comfortable and impeccably clean rooms, complete with air conditioning and well-equipped kitchens. However, a few guests did note that smaller rooms could use some updating and uncomfortable furniture. Overall, the friendly staff and beautiful hotel made for a pleasant stay.
Beds
The Kololi Beach Resort offers comfortable villas with very comfy beds, ensuring a good night's sleep for their guests. However, some guests have mentioned that the beds are hard as rocks or of poor quality, causing discomfort during their stay. There have been reports of bed bugs on some of the beds, so it is advised to bring bug spray just in case. Despite this, the resort was able to provide a problem-free extra bed for a 3-year-old child. Some guests have also mentioned the beds being small and uncomfortable. Overall, while there have been some complaints about the quality of the beds, the majority of guests have enjoyed comfortable sleeping arrangements during their stay.
Cleanliness
Kololi Beach Resort receives high praise for its cleanliness with many guests noting that the hotel is very clean and well-kept with lovely grounds. The rooms were spacious and comfortable with regular cleaning and bedding changes and room service available. Many guests also appreciated the modern and clean facilities and the hotel's location near the beach. However, there were some negative comments relating to cleanliness issues such as dust, stains on sheets and gaps/mould around the toilets. Overall, the cleaning staff received praise for their impeccable work, while some guests noted that cleaning could be more frequent. Despite some issues, most guests were pleased with the cleanliness and the lovely staff at the hotel.
Staff
Kololi Beach Resort boasts exceptional staff who are described as friendly, accommodating and always eager to provide excellent customer care. Most of the staff members are professional and helpful with restaurant staff being particularly noted for their friendliness. Guests appreciate that the staff goes out of their way to serve them and ensure they have a wonderful holiday. The only downside mentioned is that the reception staff could use some training on how to welcome guests properly. However, guests have interacted with staff members who gave them fresh oranges from their farm, like Sanna, who went above and beyond to ensure they had a comfortable stay. Overall, guests are impressed with the hotel's personnel and find their demeanor welcoming and courteous.
Wi-Fi
Many guests at the Kololi Beach Resort have mentioned some issues with the hotel's wifi service. Some reported not having internet in their rooms during their entire stay despite repeated reminders at reception. Others commented that the wifi was unreliable or non-existent, making it difficult to work or plan activities. However, some guests offered solutions such as buying a local SIM card and mobile data for a cheap and easy alternative. Although the wifi was occasionally slow, it was generally dependable. Some guests were disappointed with the lack of TV or phones in their rooms. While some negative comments were made about the hotel's wifi service, it is important to note that this does not reflect on the staff. The owner/s of the resort need to ensure a consistent and reliable wifi service, especially for foreign workers.
Pool
If you're looking for a nice resort with beautiful pools and vegetation, Kololi Beach Resort might just be the one for you. With two swimming pools to choose from, including an outdoor and private pool, you won't have to worry about overcrowding. The pools are great and the resort itself is nice, though some guests would have preferred more equipment in the kitchen. However, while the beach side restaurant offers a great view of the ocean, the wifi could be more consistent. And while the outside facilities are well-maintained, some guests would have appreciated more shade at both pools. Overall though, the pools are enjoyable with guests noting that they're lekker rustig (nice and quiet). The grounds are also beautiful with a nice garden and several pools en Liegewiesen (sunbathing areas).
Beach
Kololi Beach Resort boasts an incredible beach that is both clean and well-maintained. Guests can enjoy a range of activities that are available every day. There is a private grass beach under palm trees, which is free from the interruptions of beach vendors, adding to the exclusivity of the resort. The beach is thoughtfully designed with nice grounds and great sea views, making it the perfect spot to relax and unwind. The beach area is well cared for, ensuring a comfortable stay. The beach front bar and restaurant offer excellent services to guests, enhancing the overall experience. The resort is ideally located with easy access to nearby shops and restaurants. Kololi Beach Resort is indeed a paradise with lush gardens that lead directly to the beautiful beach. Guests can bask in the sun on the free lounge chairs as they enjoy the beauty of the surroundings. The friendly and helpful staff contribute further to making the resort a must-visit destination for travelers.
Yes, Kololi Beach Resort has pool(s) that belong to one or more of the following categories: Private Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Kololi Beach Resort.
No, Kololi Beach Resort doesn't allow dogs.
No, parking facilities aren't available at Kololi Beach Resort.