Business HotelSummary of reviews related to the 'Business' categoryThe Steigenberger Graf Zeppelin hotel is the ideal location for business travelers arriving by train or public transport and its central location is ideal for city exploration. The hotel offers a direct elevator from the Zeppelin parking garage and the option to upgrade to a Junior Suite. However, some reviewers found the hotel to be soulless and dated with a struggle to maintain its 5-star rating. There were also concerns about the unclear cost breakdown and pre-authorization charges on cards. Some guests were disappointed that the hotel did not provide a 5-star service, such as unexpected closures of amenities or facilities and difficulties with room service payments. Despite some shortcomings, the hotel is generally well-received for its optimal downtown location and flexibility with bookings.
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