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Summary of reviewsRezydencja Gubałówka, nestled atop Gubałówka Hill, offers a serene retreat with breathtaking views of the Tatra Mountains. The picturesque locale is ideal for both relaxation and outdoor activities, including skiing and hiking with convenient proximity to the Gubałówka funicular, ski lifts and the bustling centre of Zakopane.
The hotel’s facilities, including a swimming pool, spa and wellness area, receive high praise, enhancing the guest experience with opportunities for relaxation. The staff’s accommodating and friendly service adds to the positive atmosphere and overall guest satisfaction.
Breakfast at Rezydencja Gubałówka is highly acclaimed for its abundant and varied offerings, catering to all tastes with both sweet and savory options prepared to high standards. The elegantly designed breakfast room further enhances the dining experience. Dinner at the hotel’s restaurant is also positively reviewed with many guests highlighting the quality of the cuisine and the professionalism of the waitstaff, despite some noting long wait times and limited menu options.
The rooms are praised for their modernity, comfort and stylish decor, although their compact size is a recurring point of contention. Nevertheless, most guests find the rooms cozy, clean and conducive to a pleasant stay with beautiful views enhancing the overall charm.
Cleanliness is a standout feature with guests consistently noting the pristine condition of both individual rooms and public areas. The pool, in particular, receives high marks for its cleanliness and pleasant atmosphere, adding to the enjoyment of the wellness facilities.
Staff service is a highlight, described as friendly, polite and helpful across various areas of the hotel. The team is consistently recognized for their professionalism and attentiveness, contributing significantly to the warm and welcoming environment.
However, the WiFi connectivity and TV services fall short of expectations with reports of weak signals and limited channel options impacting the experience for digitally connected guests. Parking, though available, has mixed reviews due to additional costs and challenging outdoor conditions.
The beds receive varied feedback with many noting comfort and a good night's rest, although some guests find the size and firmness of the mattresses less satisfactory.
Overall, Rezydencja Gubałówka excels in providing a tranquil, clean and comfortable retreat with picturesque views and high-quality service, making it a commendable choice for travelers seeking a serene escape with convenient access to outdoor activities and local attractions. Show more
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4-Star Aparthotel
This aparthotel offers stunning views of the Tatra Mountains. The residence is equipped with modern amenities, ensuring a relaxing retreat after a day of adventure.
Aparthotel for Honeymoon
Dog Friendly Aparthotel
Romantic Aparthotel
Aparthotel with Swimming Pool
Heated Pool Indoor Pool
Location of the pool:Indoor pool
Is it a pool of special type?
Heated pool
Separate shallow children's pool
Pool surface size:45 m2
Pool minimum depth:1,5 m
Pool maximum depth:1,5 m
Pool maximum length:9 m
When is the pool open?All year
Opening hours:00:00 - 22:00
The pool also has:
Jacuzzi / Hot tub / Bubbling whirlpool
Waterfall
Around the pool, there are also available:
Showers
Lockers
WC
Changing facilities
Towels
Sunbeds
Spa facilities
Sauna
The water of the pool is sanitized using:
Chlorine
Are there written rules guests should follow before entering the pool?Yes
Is the pool accessible to persons with disabilities?No
Answers last updated by Rezydencja NOVA na Gubałówce
Classic Double RoomProviding free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. Featuring a balcony with an inner courtyard view, this double room also provides a tea and coffee maker and a flat-screen TV. The unit offers 1 bed.
Comfort Double RoomProviding free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. Featuring a balcony with an inner courtyard view, this double room also provides a tea and coffee maker and a flat-screen TV. The unit offers 2 beds.
Junior Suite with TerraceThis suite includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. A seating area with a flat-screen TV, a tea and coffee maker and a terrace are offered in this suite. The unit has 3 beds.
Executive SuiteThis suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Featuring a balcony, this suite also provides a tea and coffee maker, a seating area and a flat-screen TV. The unit offers 3 beds.
Classic Economy RoomThe passage from the apartment to the generally accessible zone goes through the underground garage.
Comfort Economy RoomThe passage from the apartment to the generally accessible zone goes through the underground garage.
Junior Suite Economy ApartmentThe passage from the apartment to the generally accessible zone goes through the underground garage.
Executive Economy ApartmentThe passage from the apartment to the generally accessible zone goes through the underground garage.
Comfort Plus RoomFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. Boasting a balcony, this double room also features a tea and coffee maker, a wardrobe and a flat-screen TV. The unit has 3 beds.
Guest Reviews
9.0
Excellent
Location
Nestled in a beautiful area atop Gubałówka Hill, Rezydencja Gubałówka offers an ideal location for those seeking serene mountain views and easy access to both adventure and relaxation. The hotel's surroundings provide breathtaking panoramas of the Tatra Mountains, making it a picturesque retreat. Despite its tranquility, the property is conveniently close to major attractions like the Gubałówka funicular and ski lifts with a cable car offering easy travel to the bustling center of Zakopane and the popular Krupówki street.
For those interested in skiing, the hotel’s proximity to ski slopes and lifts is highly advantageous. Hikers will also find the start of numerous trails nearby, perfect for exploring the beautiful nature that encircles the area. The location ensures peace and quiet while still offering access to vibrant spots and breathtaking vistas. This strategic placement allows guests to enjoy the best of both worlds—a peaceful retreat with the option for engaging excursions.
Additionally, the hotel boasts excellent facilities, including a swimming pool, spa and wellness area, enhancing the guest experience with opportunities for relaxation and well-being. Staff members are noted for their accommodating and friendly service, contributing to the positive atmosphere.
For travelers seeking a scenic and tranquil location that also offers the convenience of nearby attractions and outdoor activities, Rezydencja Gubałówka stands out as an exceptional choice.
Breakfast
Guests rave about the breakfast experience at Rezydencja Gubałówka, highlighting its abundant and varied offerings. The breakfast buffet impresses with a wide selection that caters to many tastes, from cereals to hot dishes and regional Polish specialties. Freshness is a key feature with everything prepared to high standards, ensuring a delicious start to the day. Both sweet and savory options are available, making it easy for everyone to find something to enjoy. The breakfast room itself is elegantly designed, adding to the enjoyment of the meal. Overall, the breakfast at Rezydencja Gubałówka is consistently praised for its quality, variety and the delight it brings to guests.
Dinner
Rezydencja Gubałówka in Zakopane offers a noteworthy dining experience with its highly praised restaurant. Guests repeatedly highlight the delicious and varied food available both at breakfast and dinner. Many reviewers found the cuisine to be delectable, emphasizing the quality and taste of the meals with some even describing the chef's creations as heavenly. The restaurant's service is often praised with mentions of helpful waiters providing interesting insights about the place and its history.
The abundant and excellent buffet breakfasts have garnered particular acclaim with some guests claiming it to be among the best they have ever had. Dinner in the à la carte restaurant has also left a positive impression on many, who appreciated the modern and tasty dishes.
However, some aspects of the dining experience have room for improvement. A few guests noted long waiting times for food and perceived the dinner menu as limited, especially for those with specific dietary needs. Additionally, there were comments regarding the high prices and small portions of some dishes, which some found disproportionate.
Despite some criticisms, the overall consensus is that the dining experience at Rezydencja Gubałówka is very satisfactory, particularly when it comes to the quality and taste of the food offered.
Rooms
Rezydencja Gubałówka offers a blend of modernity, comfort and style, making it a notable accommodation option. Guests consistently praise the clean rooms and stylish decor, describing the interiors as elegant and well-maintained. The rooms are modern and feature various amenities which enhance the comfort of the stay. Many guests appreciate the beautiful views available from the rooms, further adding to the hotel's charm.
However, the size of the rooms is a recurring point of contention amongst guests. Many reviews highlight the rooms as being on the smaller side, especially for families or groups. Despite the compact size, the rooms are often noted to be very comfortable and cozy with well-thought-out furnishings.
The facility overall is well-designed with a pleasant aesthetic, featuring stylish apartments and a small but inviting pool area. Issues such as minor maintenance problems and limited space in some of the rooms do come up but do not overshadow the overall positive experience.
The hotel's location, friendly staff and beautiful surroundings are other significant positives mentioned by visitors. While there are some complaints about noise and insufficient room size for families or larger groups, the comfort, cleanliness and stylish decoration of the rooms make it a pleasant stay for most guests.
Beds
The beds at Rezydencja Gubałówka have garnered varied feedback from guests. Many have praised the beds for being very comfortable and providing a good night's rest. The rooms are described as comfortable and clean, contributing to a pleasant environment. The bedding and pillows are also frequently mentioned as comfortable, adding to the overall positive sleep experience.
However, there are some mixed feelings about the size and firmness of the mattresses. Some guests found the beds to be too soft or too narrow, particularly for two people. Sofa beds and additional beds, often intended for children or teenagers, were noted to be uncomfortable and limited the available space in the rooms.
Despite these minor issues, the general consensus points to a good standard of comfort in the main beds, though there may be room for improvement in the size and variety of bedding options provided.
Cleanliness
Rezydencja Gubałówka is undoubtedly lauded for its exceptional cleanliness, which stands out as a primary highlight in guest reviews. Visitors frequently describe the environment as very clean, well-maintained and pleasant. The rooms are consistently reported as modern, stylish, comfortable and impeccably clean with a high level of cleanliness upheld throughout the facility. Clean and spacious apartments are noted, as well as the advantage of being able to reach the wellness area directly from their rooms.
Guests appreciate the clean, beautiful and organized accommodation, as well as the fresh-smelling, tidy spaces. The pool is reported as very clean and amenities like towels and bathrobes are thoughtfully provided in the rooms. There is widespread satisfaction with the cleanliness standards, both in individual rooms and public areas and the competent staff contribute positively to maintaining these levels.
Although there are rare mentions of dust, cobwebs and some dirty areas such as the garage and corridors, the overall commentary circles back to a consistently clean and comfortable experience. The high cleanliness standards and well-maintained spaces at Rezydencja Gubałówka make it a commendable choice for travelers seeking a spotless and serene stay in a beautiful setting.
Staff
Rezydencja Gubałówka stands out for its exceptional staff service, consistently highlighted across numerous guest reviews. The general consensus is that the team is remarkably friendly, polite and helpful, whether at reception, in the restaurant or in the wellness areas. Reviews frequently note the high standard of service, describing the staff as attentive, professional and accommodating. The reception staff, in particular, are repeatedly praised for being eager to assist with any inquiries, creating a welcoming atmosphere from the moment guests arrive.
Guests were particularly impressed with the friendliness and efficiency of the housekeeping team, as well as the accommodating nature of the restaurant and SPA staff. Add to this the personal touches, such as preparing lunch boxes for guests leaving early and it’s clear why the staff's service is a memorable aspect of the experience. Moreover, specific personnel, like the waitress Mrs. Ania, were singled out for making guests’ stays even more special with excellent service.
While the majority of reviews are overwhelmingly positive, a few noted areas for improvement. Some guests experienced slower service in the restaurant and occasional miscommunication among staff. Despite these minor setbacks, the overall impression is that Rezydencja Gubałówka excels in providing a hospitable and high-quality experience, driven by a team that truly cares about their guests' well-being and satisfaction.
Wi-Fi
Rezydencja Gubałówka offers an experience that blends elegance and breathtaking views, promising a memorable stay for guests seeking a serene escape. The hotel's ambiance is enhanced by its stunning vistas, providing picturesque scenes that contribute to a truly elevated experience. The quality of service reaches a high standard, aimed at ensuring a flawless booking process and a satisfactory stay overall.
However, for those who rely on seamless internet connectivity, there are notable drawbacks. The WiFi signal has been reported as weak and sometimes non-functional, affecting both phone and laptop users. Additionally, the TV services are limited with only Polish channels available and no access to streaming platforms. These aspects could be less ideal, especially for international travelers needing consistent internet access and diverse entertainment options during their stay.
In summary, while Rezydencja Gubałówka excels in providing spectacular views and an elegant atmosphere, improvements in internet connectivity and TV services are necessary to meet the expectations of digitally connected guests.
Pool
The pool area at Rezydencja Gubałówka is receiving high praise from guests for its cleanliness and pleasant atmosphere. The indoor pool is described as well-maintained with clean water and a comfortable ambience. Reviewers appreciate the heated pool, noting the warm water as a highlight for relaxation. Although the pool is considered small by some, it is often described as sufficient for a comfortable swim. The wellness zone, which includes a sauna, jacuzzi and whirlpool, is also a frequently mentioned perk with the spa facilities contributing to an overall high level of comfort.
Guests have mentioned that the pool and jacuzzi remain open until late, providing flexibility for evening relaxation. Families seem particularly pleased, pointing out that there's a children's menu available and children can enjoy a dedicated paddling pool alongside the main swimming pool. During bad weather, the pool and spa areas seem to be a popular and appreciated refuge for guests.
While the pool's smaller size and occasional colder temperature have been noted, the majority of guests found the facilities to be a great addition to their stay. Additionally, the presence of a lifeguard adds a sense of security for those using the pool. All in all, the pool area at Rezydencja Gubałówka appears to be a well-loved feature, ideal for relaxation and leisure.
Parking
Parking at Rezydencja Gubałówka presents a mixed experience for guests. While many appreciate the availability of both outdoor and underground parking options, the additional cost is a common concern. The parking fees are 30 PLN per day for outdoor spaces and 50 PLN per day for the garage, which some guests find reasonable, but others consider expensive. The underground garage is noted for being pleasant and less impacted by weather, offering a secure option for vehicles.
However, the outdoor parking experiences significant criticisms. Many guests report that the lot is often muddy and challenging to navigate, especially with a steep, icy slope and chaotic organization. The transition from the underground garage to the hotel's pool can be uncomfortable in winter due to the cold. Although some guests are content with the parking arrangements, the consistent additional fees and limited availability of spaces leave others feeling less satisfied. Overall, while convenient options exist, several aspects of the parking situation could benefit from improvements.
Heated Pool
Rezydencja Gubałówka features a well-maintained indoor heated pool that has received positive feedback from guests. The pool water's temperature is consistently warm, providing a comfortable swimming experience. Guests have described the pool as nice and great and the water temperature has been noted as acceptable. Additionally, the Jacuzzi pool offers warm water, although some have mentioned minor irritations. Overall, the indoor heated pool at Rezydencja Gubałówka is a well-received amenity that enhances the guest experience.
Indoor Pool
Rezydencja Gubałówka boasts an indoor pool that has garnered positive feedback from guests for its cleanliness and well-maintained condition. The pool area is described as atmospheric and nicely designed with the added allure of a sauna and jacuzzi, enhancing the overall spa experience. While the pool is noted to be on the smaller side, it is still appreciated as a pleasant amenity. The water is warm and the pool area includes a steam room, providing a comprehensive relaxation facility. However, there are some remarks regarding the cramped space around the pool and difficulty accessing the shower due to door placement issues. Despite these minor drawbacks, the indoor pool remains a highlight of the hotel's offerings, contributing to a positive guest experience.
Romantic
Rezydencja Gubałówka offers an ideal setting for a romantic getaway, especially appealing for those who cherish the vibrant atmosphere of Krupówki. The hotel’s location is praised for its proximity to the promenade, teeming with charming shops and a variety of restaurants, adding to its allure. Guests find the ambiance to be inherently romantic, complemented by the option to book intimate dinners for two. The place is described as both beautiful and cozy, making it an excellent choice for couples. It comes highly recommended for both short and long stays, particularly suited for honeymoons.
Dog Friendly
Rezydencja Gubałówka is a haven for dog owners seeking a welcoming and accommodating stay for their furry friends. Many guests highlight the extremely dog-friendly atmosphere, where four-legged companions are treated well and can move freely around the property with the exception of the restaurant. A special room adjacent to the dining area is designated for those preferring to enjoy meals with their pets, making it convenient for pet owners.
Upon arrival, guests often find a bowl and even a ball prepared for their dogs in the room, which is a thoughtful touch. The rooms themselves are described as clean, well-maintained and comfortable. The staff is noted for their friendliness and politeness, contributing to a pleasant overall experience.
However, there are a few points to consider. Some guests feel that the nightly fee of 80zł for a small dog is steep compared to other hotels. Additionally, there have been occasional issues with other guests' dogs relieving themselves indiscriminately around the premises. Despite these minor drawbacks, the overall consensus is positive with many appreciating the hotel's accommodating stance towards pets.
Yes, Rezydencja NOVA na Gubałówce has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Rezydencja NOVA na Gubałówce.
Yes, Rezydencja NOVA na Gubałówce welcomes dogs.
Yes, parking facilities are available at Rezydencja NOVA na Gubałówce.
No, Rezydencja NOVA na Gubałówce doesn't have a gym.