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Summary of reviewsAngel House Aparthotel, located in the heart of Krakow, is highly praised for its outstanding location. It provides convenient proximity to popular attractions like the Main Market Square, Wawel Castle and the historic Jewish quarter of Kazimierz, all within walking distance. The neighborhood offers a peaceful retreat with amenities such as grocery stores, cafes and restaurants easily accessible.
The rooms are generally favored for their cleanliness, modern decor and spaciousness. Guests appreciate the stylish interiors, ample space and necessary amenities like refrigerators, coffee makers and air conditioning. High ceilings and large windows contribute to a bright and airy ambiance, making stays comfortable and inviting. However, some variability in room quality was noted with occasional references to smaller, less well-maintained spaces.
The staff at Angel House Aparthotel are frequently highlighted for their friendliness and helpfulness. Guests consistently praise the warm, courteous and attentive service, particularly from the reception team. This positive interaction considerably enhances the overall guest experience.
Breakfast at the aparthotel receives mixed reviews. While some guests enjoy the tasty and convenient morning meals with a variety of items, others feel it lacks fresh, high-quality options and criticize the absence of hot dishes and inadequate presentation.
Cleanliness garners varied feedback. Many guests find the rooms clean and cozy, bolstered by stylish decor. Conversely, reports of mold, dusty floors and neglected common areas suggest inconsistent cleaning standards that need improvement.
WiFi service also presents mixed experiences. While some guests find the connection sufficient, others face issues with weak signals and slow speeds, indicating an overall unreliable internet service.
Parking options are seen as a significant drawback. The absence of dedicated, free parking and difficulties finding nearby paid spots add to the inconvenience, although some guests manage with public parking options.
The surrounding nightlife offers vibrant options with nearby bars and clubs. While the daytime environment remains peaceful, nighttime noise from street activity and inadequate sound insulation can be disruptive.
Finally, opinions on the beds vary. Many guests find the beds comfy and conducive to a good night's sleep, while others report discomfort due to soft, worn-out mattresses and issues with beds separating during the night.
In summary, Angel House Aparthotel is favored for its prime location, stylish rooms and friendly staff, though it faces criticisms regarding breakfast variety, cleaning consistency, WiFi reliability, parking convenience and bed comfort. Show more
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Aparthotel with Free Wi-Fi
Aparthotels like Angel House often include free Wi-Fi as part of their amenities.
Aparthotel near Nightlife Spots
Cheap Aparthotel
Small Aparthotel
3-Star Aparthotel
Room Types
Guest Reviews
8.0
Very Good
Location
Nestled in the heart of Krakow, Angel House Aparthotel boasts an enviable location praised by many guests. Visitors commend its proximity to key attractions like the Main Market Square, Wawel Castle and the historic Jewish quarter of Kazimierz. The central placement ensures that everything is within walking distance, allowing guests to explore the city's highlights without hassle.
The hotel is well-served by public transportation, offering easy access to the city center, train station and even the airport. Many reviewers mentioned the convenience of reaching major landmarks on foot, contributing to an effortless travel experience.
Guests also appreciate the quiet yet central setting, which provides a peaceful retreat after a day of sightseeing. The surrounding neighborhood features numerous amenities including grocery stores, cafes and restaurants, all within a short stroll from the hotel.
In sum, Angel House Aparthotel stands out for its strategic and practical location, making it an ideal choice for travelers looking to immerse themselves in the best of Krakow.
Breakfast
Guests at Angel House Aparthotel have mixed opinions about the breakfast experience offered. While some appreciated having breakfast directly at the accommodation, describing it as an advantage and noting that the breakfasts were delicious and adequate for the price, others found significant areas in need of improvement.
On the positive side, guests mentioned enjoying good, tasty and abundant breakfasts. The option to have breakfast delivered to their room was convenient for many and the availability of essential items like cereals, tea, juice and savory options such as ham and cheese was appreciated. Some reviewers felt that the breakfast represented good value for money, highlighting the abundance and variety offered.
However, numerous guests expressed dissatisfaction with the breakfast service. Many described it as basic, very simple and lacking in fresh and high-quality products. There were frequent complaints about the breakfast being limited to cold items only with no warm dishes available. Issues such as repeated menu items, poor presentation with food served in cardboard boxes and low-quality ingredients were common points of criticism. Some noted specific problems like expired yogurt and a lack of fresh bread.
Overall, while some guests found the breakfast satisfactory and suitable for the price paid, others felt it was not worth the cost, citing the need for more variety and fresher options.
Rooms
Angel House Aparthotel offers a range of rooms that are often praised for their cleanliness, modern decor and spaciousness. Guests frequently highlight the beautifully decorated interiors and the rooms' ample space, making them comfortable and inviting. The rooms are well-equipped with necessary amenities, including refrigerators, coffee makers and air conditioning, enhancing the overall stay experience. Many reviews also mention the considerable size of the beds and the comfort they provide.
The apartments are conveniently located, making it easy for guests to explore the city center and nearby districts. The overall atmosphere is described as cozy and pleasant with high ceilings and large windows contributing to the airy and bright ambiance. The attention to room aesthetic with elegant decor and tasteful furnishings, is a recurring positive aspect noted by guests.
However, the experiences can vary, as some rooms are mentioned to be smaller and less well-maintained with issues such as insufficient heating and lack of sound isolation. Despite these occasional drawbacks, the general sentiment towards the aparthotel's rooms is positive, emphasizing their cleanliness, comfort and stylish design.
Beds
Angel House Aparthotel receives mixed feedback regarding its beds. On the positive side, numerous guests praise the beds for being comfortable, clean and conducive to a good night's sleep. Many found the beds very comfy with a few mentioning the large size of the beds as a plus.
However, there are also numerous complaints. Some guests found the beds uncomfortable or even described the sleeping conditions as horrific. Issues include mattresses that are too soft, old, or worn out and beds that are made up of two single mattresses, which tend to separate during the night. This separation often leads to discomfort and disrupted sleep.
Some beds are reportedly narrow, thin, or broken and there were mentions of stained mattresses and previously used items found on the beds. The double beds often consist of two single beds on wheels, causing them to roll apart. This setup has displeased many visitors who expected a cohesive sleeping surface. Additionally, there are notes about synthetic bedding being uncomfortable and small pillows not providing adequate support.
Overall, while some guests find the beds at Angel House Aparthotel to be a highlight of their stay, others believe there's room for improvement in terms of bed quality and comfort.
Cleanliness
Angel House Aparthotel receives mixed feedback regarding its cleanliness. On a positive note, multiple reviewers highlight the rooms as clean, cozy and neat, emphasizing that everything from the overall accommodation to specific areas like the kitchen and common spaces meets a satisfactory standard. Some guests describe the rooms as tastefully decorated and very clean, contributing to a comfortable stay. Several mentions of spotless conditions and high levels of cleanliness underscore these positive reviews.
However, there are significant concerns that need addressing. Reports of mold, particularly in the bathrooms, as well as issues with dusty floors and dirty or smelly rooms, suggest inconsistent cleaning efforts. Problems include loose floor tiles, malfunctioning shower doors, stained floors, dusty carpets and dirty bedding. Moreover, some guests pointed out that the cleanliness in common areas was subpar and some facilities were under renovation, potentially contributing to the recurring issues. The occasional absence of cleaning services and the need for guests to tidy up after themselves add to the challenges faced by the hotel in maintaining a consistently high standard of cleanliness.
In summary, while many guests find the rooms and certain areas clean and pleasant, there are several notable lapses that the aparthotel could improve upon to ensure a uniformly positive experience for all visitors.
Staff
Angel House Aparthotel boasts an overwhelmingly positive reputation when it comes to the friendliness and helpfulness of its staff. Guests have frequently noted the warm and accommodating reception they received. Many have praised the team for being kind, courteous and attentive to their needs. The staff’s ability to provide helpful assistance, especially with issues like luggage, has been highlighted as exceptional.
The reception staff often stand out for their friendliness and welcoming demeanor with particular mention of the lady at the reception and a Belarusian receptionist who left a great impression on guests. This sense of warmth extends to all areas of the hotel's service, underlying a consistent approach to customer care.
Guests appreciated the ease of communication with the staff, who were often described as very nice and always ready to assist. The available 24/7 contact with the staff further boosted confidence among visitors.
However, not all experiences were perfect with a few reviews mentioning instances of rude or unhelpful behavior, especially during specific problematic situations. Despite these occasional negative comments, the general sentiment towards the hotel’s staff remained highly positive.
Overall, Angel House Aparthotel’s staff is seen as a significant asset to the hotel, contributing to a pleasant and comfortable stay.
Wi-Fi
The WiFi situation at Angel House Aparthotel seems to be a mixed bag based on guest reviews. On the positive side, there are mentions of good WiFi service in some areas and a few guests found the connection sufficient and even excellent. However, many guests experienced issues ranging from weak signals to slow speeds. Some had no connection at all and there were instances where the WiFi didn't work on specific nights or areas. Guests also reported that the reception couldn't always resolve these issues. It appears that while there may be satisfactory internet service in certain parts of the aparthotel, overall, the WiFi tends to be unreliable, often slow and occasionally nonfunctional.
Parking
Angel House Aparthotel presents a mixed experience when it comes to parking options. While there is no dedicated free parking at the location, public paid parking is available in the surrounding area. Guests have found parking nearby, some with a fee of 70 zl per day and a nearby parking garage charges 325 zl. Although there are options close to the building, many guests have found it challenging to find available spaces and some noted that a designated parking card would be helpful.
The absence of a dedicated loading and unloading zone adds to the difficulty, making it less convenient for those arriving by car. At times, parking has proven to be quite difficult with descriptions ranging from hard to find, very hard to find, to even disastrous. Despite these challenges, some guests have appreciated the proximity of public parking, albeit for an additional cost.
In summary, while there are several paid parking options near Angel House Aparthotel, the lack of dedicated, free or convenient parking facilities has been a common inconvenience for guests. Those planning to stay with a vehicle should be prepared for potential difficulties and additional expenses related to parking.
Nightlife
Angel House Aparthotel is strategically located in a central area, making it convenient for guests who want to explore the surrounding attractions. The neighborhood has a mix of attributes with many cool bars and clubs just a short distance away, appealing to those interested in experiencing the vibrant nightlife.
However, while the area offers famous nightlife options, it also means that noise can be an issue. Guests have remarked on the loud conversations, thin walls and occasional night construction noise, which can sometimes disturb the peace. Party sounds and street noise have also been mentioned, indicating that the noise level outside at night can be high.
On a positive note, the location has been described as quiet and peaceful during the day, providing a calm atmosphere for guests. The street itself is typically quiet and not prone to disturbances, contributing to a generally peaceful environment overall. Nevertheless, guests should be prepared for potential noise at night, particularly from party-goers or neighboring rooms with inadequate sound insulation.
No, Angel House Aparthotel doesn't have any pool.
No, a spa isn't available at Angel House Aparthotel.
No, Angel House Aparthotel doesn't allow dogs.
No, parking facilities aren't available at Angel House Aparthotel.