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Summary of reviewsDIETLA 99 APARTMENTS, situated in the heart of Krakow, offers an exemplary lodging experience for city explorers due to its unparalleled location. Guests consistently praise its proximity to major attractions such as Wawel Castle, the Old Town and the Jewish Quarter, all easily reachable by foot. The central location also boasts convenient access to supermarkets, cafes, restaurants and public transportation, including tram and bus stops, making site navigation seamless and efficient.
The breakfast service at the apartments evokes mixed reviews. Many guests find the convenience of having breakfast delivered to their door appealing, appreciating the variety of options including vegan and continental choices. Despite its inclusivity and the attempts to cater to dietary preferences, some guests report issues like inconsistent quality, missing items and small portions.
The apartments are celebrated for their sleek modern design, cozy ambiance and charming decor. Guests appreciate functional amenities such as kitchenettes, comfortable beds and spotless bathrooms. Although a few rooms are smaller than expected or suffer from limited natural light, the general consensus is a pleasant and practical stay. Nonetheless, there are occasional cleanliness issues such as dusty rooms, stained walls and unclean kitchen utensils, though these do not significantly detract from the overall positive impressions.
The strength of the staff’s service is a standout feature. Guests commend the team for their friendliness, responsiveness and professional demeanor, particularly individuals like Mr. Adrian and Mr. Pawel. The staff's willingness to go the extra mile, whether through booking taxis or providing city information, enhances the overall guest experience significantly.
WiFi service, while free, receives mixed evaluations. Some guests report strong, fast connections, while others face challenges with weak signals and inaccessible coverage, indicating variability in experience. The bedding situation also draws a mixed response; while some find the mattresses comfortable, issues such as low ceilings and steep stairs to loft beds and the mere placement of mattresses on floors are points of contention.
Overall, DIETLA 99 APARTMENTS impress with their superb location, stylish and practical accommodations and excellent staff service. While there are areas for improvement in breakfast consistency, room cleanliness and WiFi reliability, the apartments remain a highly recommended option for visitors seeking convenience and comfort in Krakow’s city center. Show more
Read review summaries for all categories
3-Star Aparthotel
Room Types
Duplex ApartmentThe apartment features 1 bedroom and 1 bathroom with a shower and free toiletries. Meals can be prepared in the kitchen, which comes with a stovetop, a refrigerator, kitchenware and an electric kettle. The apartment has parquet floors, a seating area with a flat-screen TV, a wardrobe, a sofa as well as city views. The unit offers 1 bed.
Duplex ApartmentThe apartment has 1 bedroom and 1 bathroom with a shower and free toiletries. The fully equipped kitchen features a stovetop, a refrigerator, kitchenware and an electric kettle. The apartment offers a flat-screen TV, a seating area, a wardrobe, a sofa as well as city views. The unit has 2 beds.
Duplex ApartmentThe apartment features 1 bedroom and 1 bathroom with a shower and free toiletries. Meals can be prepared in the kitchen, which is equipped with a stovetop, a refrigerator, kitchenware and an electric kettle. The apartment has parquet floors, a seating area with a flat-screen TV, a wardrobe, a sofa as well as city views. The unit offers 3 beds.
Duplex ApartmentThe apartment features 1 bedroom and 1 bathroom with a shower and free toiletries. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and an electric kettle. Featuring a balcony with an inner courtyard view, this apartment also provides a seating area and a flat-screen TV. The unit offers 2 beds.
Duplex ApartmentThe apartment features 1 bedroom and 1 bathroom with a shower and free toiletries. The well-fitted kitchen has a stovetop, a refrigerator, kitchenware and an electric kettle. Featuring a balcony with an inner courtyard view, this apartment also provides parquet floors and a flat-screen TV. The unit offers 1 bed.
Duplex ApartmentThe apartment has 1 bedroom and 1 bathroom with a shower and free toiletries. The fully equipped kitchen features a stovetop, a refrigerator, kitchenware and an electric kettle. Boasting a balcony with an inner courtyard view, this apartment also offers a seating area and a flat-screen TV. The unit has 1 bed.
Duplex ApartmentThe apartment features 1 bedroom and 1 bathroom with a shower and free toiletries. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and an electric kettle. The apartment has parquet floors, a seating area with a flat-screen TV, a wardrobe, a sofa, as well as heating. The unit offers 1 bed.
Duplex ApartmentThe apartment has 1 bedroom and 1 bathroom with a shower and free toiletries. Guests can make meals in the kitchen that is fitted with a stovetop, a refrigerator, kitchenware and an electric kettle. The apartment features parquet floors, a seating area with a flat-screen TV, a wardrobe, a sofa, as well as heating. The unit has 2 beds.
Duplex ApartmentThe apartment features 1 bedroom and 1 bathroom with a shower and free toiletries. Meals can be prepared in the kitchen, which is equipped with a stovetop, a refrigerator, kitchenware and an electric kettle. The apartment has parquet floors, a seating area with a flat-screen TV, a wardrobe, a sofa, as well as heating. The unit offers 1 bed.
Duplex ApartmentThe apartment has 1 bedroom and 1 bathroom with a shower and free toiletries. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and an electric kettle. The apartment features parquet floors, a seating area with a flat-screen TV, a wardrobe, a sofa, as well as heating. The unit has 2 beds.
Duplex ApartmentThe apartment features 1 bedroom and 1 bathroom with a shower and free toiletries. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and an electric kettle. The apartment has parquet floors, a seating area with a flat-screen TV, a wardrobe, a sofa, as well as heating. The unit offers 1 bed.
Duplex ApartmentThe apartment has 1 bedroom and 1 bathroom with a shower and free toiletries. Guests can make meals in the kitchen that features a stovetop, a refrigerator, kitchenware and an electric kettle. The apartment features parquet floors, a seating area with a flat-screen TV, a wardrobe, a sofa as well as city views. The unit has 2 beds.
Apartment - Split LevelThe apartment has 1 bedroom and 1 bathroom with a shower and free toiletries. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and an electric kettle. The apartment features parquet floors, a seating area with a flat-screen TV, a wardrobe, a sofa as well as city views. The unit has 2 beds.
Apartment - Split LevelThe apartment features 1 bedroom and 1 bathroom with a shower and free toiletries. The well-equipped kitchen has a stovetop, a refrigerator, kitchenware and an electric kettle. The apartment provides a flat-screen TV, a seating area, a wardrobe, a sofa as well as city views. The unit offers 2 beds.
MaisonetteThe apartment has 1 bedroom and 1 bathroom with a shower and free toiletries. The well-fitted kitchen features a stovetop, a refrigerator, kitchenware and an electric kettle. The apartment features a flat-screen TV, a seating area, a wardrobe, a sofa as well as city views. The unit has 3 beds.
MaisonetteThe apartment has 1 bedroom and 1 bathroom with a shower and free toiletries. The well-equipped kitchen features a stovetop, a refrigerator, kitchenware and an electric kettle. Boasting a balcony with an inner courtyard view, this apartment also features a seating area and a flat-screen TV. The unit has 2 beds.
Duplex ApartmentThe apartment has 1 bedroom and 1 bathroom with a shower and free toiletries. Meals can be prepared in the well-fitted kitchen, which features a stovetop, a refrigerator, kitchenware and an electric kettle. Boasting a balcony with an inner courtyard view, this apartment also features a seating area and a flat-screen TV. The unit has 2 beds.
Duplex ApartmentThe apartment has 1 bedroom and 1 bathroom with a shower and free toiletries. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and an electric kettle. Boasting a balcony with an inner courtyard view, this apartment also features a seating area and a flat-screen TV. The unit has 1 bed.
Duplex ApartmentThe apartment has 1 bedroom and 1 bathroom with a shower and free toiletries. The well-fitted kitchen features a stovetop, a refrigerator, kitchenware and an electric kettle. The apartment features a seating area, a wardrobe, a sofa, parquet floors and a flat-screen TV. The unit has 1 bed.
Duplex ApartmentThe apartment has 1 bedroom and 1 bathroom with a shower and free toiletries. The well-equipped kitchen features a stovetop, a refrigerator, kitchenware and an electric kettle. The apartment features a seating area, a wardrobe, a sofa, parquet floors, as well as a flat-screen TV. The unit has 2 beds.
Duplex ApartmentThe apartment features 1 bedroom and 1 bathroom with a shower and free toiletries. The well-equipped kitchen has a stovetop, a refrigerator, kitchenware and an electric kettle. The apartment provides a seating area, a wardrobe, a sofa, parquet floors and a flat-screen TV. The unit offers 2 beds.
Duplex ApartmentThe apartment features 1 bedroom and 1 bathroom with a shower and free toiletries. Meals can be prepared in the kitchen, which comes with a stovetop, a refrigerator, kitchenware and an electric kettle. The apartment has parquet floors, a seating area with a flat-screen TV, a wardrobe, a sofa, as well as heating. The unit offers 2 beds.
Duplex ApartmentThe apartment has 1 bedroom and 1 bathroom with a shower and free toiletries. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and an electric kettle. The apartment features parquet floors, a seating area with a flat-screen TV, a wardrobe, a sofa, as well as heating. The unit has 1 bed.
Duplex ApartmentThe apartment features 1 bedroom and 1 bathroom with a shower and free toiletries. Guests can make meals in the kitchen that comes with a stovetop, a refrigerator, kitchenware and an electric kettle. Featuring a balcony with city views, this apartment also offers a seating area and a flat-screen TV. The unit offers 1 bed.
Duplex ApartmentThe apartment has 1 bedroom and 1 bathroom with a shower and free toiletries. Meals can be prepared in the kitchen, which is fitted with a stovetop, a refrigerator, kitchenware and an electric kettle. The apartment features parquet floors, a seating area with a flat-screen TV, a wardrobe, a sofa as well as city views. The unit has 2 beds.
MaisonetteThe apartment features 1 bedroom and 1 bathroom with a shower and free toiletries. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, kitchenware and an electric kettle. The apartment has parquet floors, a seating area with a flat-screen TV, a wardrobe, a sofa as well as city views. The unit offers 2 beds.
Duplex ApartmentThe apartment has 1 bedroom and 1 bathroom with a shower and free toiletries. The well-equipped kitchen features a stovetop, a refrigerator, kitchenware and an electric kettle. The apartment features a seating area, a wardrobe, a sofa, a flat-screen TV, as well as city views. The unit has 2 beds.
MaisonetteThe apartment features 1 bedroom and 1 bathroom with a shower and free toiletries. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and an electric kettle. The apartment has parquet floors, a seating area with a flat-screen TV, a wardrobe, a sofa as well as city views. The unit offers 2 beds.
MaisonetteThe apartment features 1 bedroom and 1 bathroom with a shower and free toiletries. The well-fitted kitchen has a stovetop, a refrigerator, kitchenware and an electric kettle. Featuring a balcony with an inner courtyard view, this apartment also provides a seating area and a flat-screen TV. The unit offers 2 beds.
Duplex ApartmentThe apartment has 1 bedroom and 1 bathroom with a shower and free toiletries. The well-fitted kitchen features a stovetop, a refrigerator, kitchenware and an electric kettle. Boasting a balcony with an inner courtyard view, this apartment also features a seating area and a flat-screen TV. The unit has 2 beds.
Duplex ApartmentThe apartment features 1 bedroom and 1 bathroom with a shower and free toiletries. Meals can be prepared in the kitchen, which is equipped with a stovetop, a refrigerator, kitchenware and an electric kettle. Featuring a balcony with an inner courtyard view, this apartment also provides a seating area and a flat-screen TV. The unit offers 2 beds.
Duplex ApartmentThe apartment has 1 bedroom and 1 bathroom with a shower and free toiletries. The well-fitted kitchen features a stovetop, a refrigerator, kitchenware and an electric kettle. The apartment features a seating area, a wardrobe, a sofa, parquet floors, as well as a flat-screen TV. The unit has 1 bed.
Duplex ApartmentThe apartment features 1 bedroom and 1 bathroom with a shower and free toiletries. Guests can make meals in the kitchen that comes with a stovetop, a refrigerator, kitchenware and an electric kettle. The apartment has parquet floors, a seating area with a flat-screen TV, a wardrobe, a sofa, as well as heating. The unit offers 2 beds.
Duplex ApartmentThe apartment features 1 bedroom and 1 bathroom with a shower and free toiletries. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and an electric kettle. The apartment has parquet floors, a seating area with a flat-screen TV, a wardrobe, a sofa, as well as heating. The unit offers 1 bed.
Duplex ApartmentThe apartment features 1 bedroom and 1 bathroom with a shower and free toiletries. The fully equipped kitchen has a stovetop, a refrigerator, kitchenware and an electric kettle. The apartment provides a seating area, a wardrobe, a sofa, parquet floors, as well as a flat-screen TV. The unit offers 1 bed.
Duplex ApartmentThe apartment has 1 bedroom and 1 bathroom with a shower and free toiletries. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and an electric kettle. The apartment features parquet floors, a seating area with a flat-screen TV, a wardrobe, a sofa, as well as heating. The unit has 1 bed.
Duplex ApartmentThe apartment has 1 bedroom and 1 bathroom with a shower and free toiletries. Guests can make meals in the kitchen that has a stovetop, a refrigerator, kitchenware and an electric kettle. The apartment features parquet floors, a seating area with a flat-screen TV, a wardrobe, a sofa as well as city views. The unit has 1 bed.
Duplex ApartmentThe apartment features 1 bedroom and 1 bathroom with a shower and free toiletries. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and an electric kettle. The apartment has parquet floors, a seating area with a flat-screen TV, a wardrobe, a sofa as well as city views. The unit offers 2 beds.
Duplex ApartmentThe apartment has 1 bedroom and 1 bathroom with a shower and free toiletries. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and an electric kettle. The apartment features parquet floors, a seating area with a flat-screen TV, a wardrobe, a sofa as well as city views. The unit has 2 beds.
Superior ApartmentThe apartment has 1 bedroom and 1 bathroom with a shower and free toiletries. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and an electric kettle. The apartment features parquet floors, a seating area with a flat-screen TV, a wardrobe, a sofa, as well as heating. The unit has 1 bed.
Superior ApartmentThe apartment has 1 bedroom and 1 bathroom with a shower and free toiletries. Meals can be prepared in the well-fitted kitchen, which features a stovetop, a refrigerator, kitchenware and an electric kettle. The apartment features a seating area, a wardrobe, parquet floors, heating, as well as a flat-screen TV. The unit has 1 bed.
Superior ApartmentThe apartment features 1 bedroom and 1 bathroom with a shower and free toiletries. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and an electric kettle. The apartment offers a seating area, a wardrobe, parquet floors, heating, as well as a flat-screen TV. The unit offers 1 bed.
Superior ApartmentThe apartment features 1 bedroom and 1 bathroom with a shower and free toiletries. Guests can make meals in the kitchen that comes with a stovetop, a refrigerator, kitchenware and an electric kettle. The apartment has parquet floors, a seating area with a flat-screen TV, a wardrobe and heating. The unit offers 1 bed.
Superior ApartmentThis apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Guests can make meals in the kitchen that features a stovetop, a refrigerator, kitchenware and an electric kettle. The apartment has parquet floors, a seating area with a flat-screen TV, a wardrobe, a sofa, as well as heating. The unit has 2 beds.
Superior ApartmentThe apartment has 1 bedroom and 1 bathroom with a shower and free toiletries. Guests can make meals in the kitchen that has a stovetop, a refrigerator, kitchenware and an electric kettle. The apartment features parquet floors, a seating area with a flat-screen TV, a wardrobe and heating. The unit has 1 bed.
Superior ApartmentThe apartment features 1 bedroom and 1 bathroom with a shower and free toiletries. The well-fitted kitchen has a stovetop, a refrigerator, kitchenware and an electric kettle. The apartment offers a seating area, a wardrobe, parquet floors, heating, as well as a flat-screen TV. The unit offers 1 bed.
Superior ApartmentThe apartment has 1 bedroom and 1 bathroom with a shower and free toiletries. Guests can make meals in the kitchen that features a stovetop, a refrigerator, kitchenware and an electric kettle. The apartment features parquet floors, a seating area with a flat-screen TV, a wardrobe and heating. The unit has 1 bed.
Superior ApartmentThe apartment features 1 bedroom and 1 bathroom with a shower and free toiletries. Guests can make meals in the kitchen that comes with a stovetop, a refrigerator, kitchenware and an electric kettle. The apartment provides a seating area, a wardrobe, parquet floors, heating and a flat-screen TV. The unit offers 1 bed.
Standard ApartmentThe apartment has 1 bedroom and 1 bathroom with a shower and free toiletries. The well-fitted kitchen features a stovetop, a refrigerator, kitchenware and an electric kettle. The apartment features a seating area, a wardrobe, parquet floors, heating, as well as a flat-screen TV. The unit has 1 bed.
Standard ApartmentThe apartment has 1 bedroom and 1 bathroom with a shower and free toiletries. Guests can make meals in the kitchen that is fitted with a stovetop, a refrigerator, kitchenware and an electric kettle. The apartment offers a seating area, a wardrobe, parquet floors, heating and a flat-screen TV. The unit has 1 bed.
Standard ApartmentThe apartment features 1 bedroom and 1 bathroom with a shower and free toiletries. Meals can be prepared in the kitchen, which comes with a stovetop, a refrigerator, kitchenware and an electric kettle. The apartment provides a seating area, a wardrobe, parquet floors, heating and a flat-screen TV. The unit offers 1 bed.
Standard ApartmentThe apartment features 1 bedroom and 1 bathroom with a shower and free toiletries. Meals can be prepared in the kitchen, which comes with a stovetop, a refrigerator, kitchenware and an electric kettle. The apartment provides a seating area, a wardrobe, parquet floors, heating, as well as a flat-screen TV. The unit offers 1 bed.
Standard ApartmentThe apartment features 1 bedroom and 1 bathroom with a shower and free toiletries. Meals can be prepared in the well-fitted kitchen, which is fitted with a stovetop, a refrigerator, kitchenware and an electric kettle. The apartment offers a seating area, a wardrobe, parquet floors, heating, as well as a flat-screen TV. The unit offers 1 bed.
Superior ApartmentThis apartment features 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The fully equipped kitchen has a stovetop, a refrigerator, kitchenware and an electric kettle. The apartment features parquet floors, a seating area with a flat-screen TV, a wardrobe, a sofa as well as city views. The unit has 2 beds.
Standard ApartmentThe apartment has 1 bedroom and 1 bathroom with a shower and free toiletries. Meals can be prepared in the well-fitted kitchen, which is fitted with a stovetop, a refrigerator, kitchenware and an electric kettle. The apartment features parquet floors, a seating area with a flat-screen TV, a wardrobe and heating. The unit has 1 bed.
MaisonetteThis apartment comes with a kitchen, a seating area, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. Guests can make meals in the kitchen that features a stovetop, a refrigerator and an electric kettle. The apartment features a wardrobe, a sofa, parquet floors, heating, as well as a flat-screen TV. The unit has 1 bed and 1 futon.
Standard ApartmentThis apartment comes with 1 bedroom, a seating area and 1 bathroom with a shower and a hairdryer. The apartment features a flat-screen TV, an electric kettle, parquet floors, as well as heating. The unit has 1 bed.
Guest Reviews
7.8
Good
Location
Nestled in the heart of Krakow, DIETLA 99 APARTMENTS boasts an unparalleled location that delights travelers looking to explore the city. The property is celebrated for its proximity to key attractions such as Wawel Castle, the Old Town and the Jewish Quarter, all within a leisurely walking distance. Guests find the main train station easily accessible, making trips to and from the airport a breeze. The central location of the apartments offers convenience with supermarkets, cafes and restaurants right around the corner, providing ample options for dining and shopping.
The area is well-connected by public transportation with tram and bus stops just steps away, making it easy to navigate the city. The proximity to Krakow's historic center allows guests to immerse themselves in the local culture and history without the need for extensive travel. Ideal for both short and extended stays, DIETLA 99 APARTMENTS exemplifies a prime lodging option, offering comfort and accessibility for city explorers.
Breakfast
Nestled in the heart of Krakow, DIETLA 99 APARTMENTS offers a breakfast experience that garners mixed feedback from guests. Many appreciate the convenience and practicality of having breakfast delivered directly to their door at a pre-arranged time, which includes a variety of options and is often fresh and tasty. The breakfast service is praised for being punctual and accommodating with choices like vegan, fit and continental styles; it provides several packs to choose from, ensuring there's something for everyone.
Guests also find the inclusion of breakfast in the price as a significant plus, especially when it caters to different dietary needs and preferences. Some highlight the refreshing and healthy aspects, such as salads and fresh ingredients, making it a pleasant start to the day.
However, there are critiques about the inconsistency in the quality and content of the breakfast boxes. Issues like missing items, small portions and the basic nature of the meals occasionally lead to disappointment. Some guests report not receiving their breakfast on certain days or that it didn’t match the description provided. Despite these flaws, many still find the breakfast service practical and a delightful touch to their stay, adding to the overall convenience and enjoyment of being right in the city center. For those preferring to explore, the local area offers ample breakfast spots worth visiting.
Rooms
DIETLA 99 APARTMENTS boast a prime location in the heart of Krakow, offering guests easy access to key attractions and convenient public transportation options. The apartments are lauded for their sleek and modern design, often described as cozy with unique, charming decor that is pleasant to the eye. Guests appreciated the variety of room layouts, especially the two-level designs featuring mezzanines, which add an interesting touch. Many rooms are equipped with essential amenities, including a kitchenette, fridge and ample tea and coffee supplies.
Although some rooms are smaller than expected, they are generally functional and sufficient for a comfortable stay. Positive feedback highlights that the rooms are warm and come with good facilities, such as comfortable beds and spotless bathrooms. The accommodation is noted for being clean, comfortable and well-stocked. Visitors also praise the apartment for its spaciousness and brightness, despite some minor issues with small windows or insufficient natural light in certain rooms.
On the downside, there are some consistent concerns regarding cleanliness with reports of dusty rooms, stains on walls and occurrences of ants. The bedding and towels sometimes fall short of expectations, occasionally found with holes or not changed regularly. The air conditioning or heating can be problematic in some rooms, leading to discomfort.
Despite these issues, many guests still found their stay at DIETLA 99 APARTMENTS enjoyable due to the fantastic location and the overall charm of the apartments. Some rooms might not match the pictures perfectly and could benefit from minor maintenance and additional details like hooks or towel rods. Nevertheless, the apartments generally provide a good balance of comfort, style and practicality for a short-term stay in Krakow.
Beds
The beds at DIETLA 99 APARTMENTS in Krakow received mixed reviews from guests. While many appreciated the clean and comfortable mattresses, others noted that the beds were simply mattresses placed on the floor, which frequently caused discomfort. Guests often found the pillows thin and uncomfortable, suggesting a need for improvement in this area. However, some visitors mentioned that the sofa beds were more comfortable than the main beds. The loft beds posed challenges due to low ceilings and steep stairs, making them less suitable for guests with mobility issues or for older individuals. Despite these concerns, a significant number of guests found the beds comfortable and enjoyed a good night's sleep, appreciating the apartment’s cosy and clean bedding.
Cleanliness
Nestled in the heart of Krakow, DIETLA 99 APARTMENTS offers a prime location with charming, tastefully decorated rooms. Multiple reviews highlight the appealing decor and the efficiency of facilities like showers, which many found excellent. Guests appreciated the bright lighting, particularly in basement rooms and remarked on the warmth and cleanliness of the accommodations, which contributed positively to their stay.
However, the cleanliness of the apartments garnered mixed feedback. While some visitors found their rooms immaculate with clean bedding and spotless bathrooms, others experienced issues. Frequent criticisms included dirty walls, dusty floors and unclean kitchen utensils. Several guests reported specifics like hair in the bathroom, stained towels and neglected balconies and communal areas. A recurring theme involved maintenance complications such as draining issues in the showers and general neglect that required professional upkeep.
Moreover, the absence of regular housekeeping during extended stays was a concern for many guests, making the otherwise positive aspects of their visit less enjoyable. This variability in cleanliness suggests an inconsistency in service standards that future visitors should consider.
Overall, while DIETLA 99 APARTMENTS scores high for its excellent location and charming decor, there seems to be significant room for improvement, particularly in consistent and thorough cleaning to match the otherwise lovely presentation of the apartments.
Staff
At DIETLA 99 Apartments in Krakow, the staff have garnered numerous positive accolades from guests for their friendliness and exceptional service. Reviewers frequently highlight the swift and efficient communication, often mentioning that the staff responded promptly via the booking app and were always ready to assist with queries or concerns. The reception team, particularly individuals like Mr. Adrian and Pawel, received praise for their accommodating and helpful nature. Many guests felt well-supported throughout their stay, noting how the staff went above and beyond to provide assistance, such as booking taxis, arranging tours and offering clear information about the city and transport options.
The general demeanor of the staff was consistently described as welcoming, polite and attentive. Instances of excellent customer service were common with staff making efforts to rectify any issues, such as providing extra towels or fixing problems like buzzing sounds from the air-conditioning system. Even in the event of low staff visibility at reception, the communication remained effective and guests noted the ease of accessing help when needed.
Despite a few scattered comments about less positive interactions or specific instances where expectations weren't met, the overwhelming consensus was that the staff at DIETLA 99 Apartments stood out for their kindness, professionalism and willingness to ensure a pleasant stay for their guests. The positive impact of the staff significantly contributed to the overall guest experience, making the property a warm and accommodating place to stay in the heart of Krakow.
Wi-Fi
During guest stays at DIETLA 99 APARTMENTS in Krakow, experiences with the WiFi varied widely. On a positive note, many guests appreciated the availability of free WiFi with several noting good or even perfect connections throughout their stays. Fast internet speeds were highlighted by some and the ability to access WiFi without charge was a common benefit mentioned. In contrast, other visitors encountered significant challenges with the WiFi. Issues ranged from weak signals and slow speeds to complete lack of access in rooms and even entire apartment buildings. A few guests also reported difficulties with obtaining WiFi passwords or experiencing disruptions in their connectivity. In summary, while there were numerous praises for the WiFi service, a consistent theme of intermittent and unreliable connections was also present, suggesting variability in the WiFi experience at DIETLA 99 APARTMENTS.
No, DIETLA 99 APARTMENTS - IDEAL LOCATION - in the heart of Krakow doesn't have any pool.
No, a spa isn't available at DIETLA 99 APARTMENTS - IDEAL LOCATION - in the heart of Krakow.
No, DIETLA 99 APARTMENTS - IDEAL LOCATION - in the heart of Krakow doesn't allow dogs.
No, parking facilities aren't available at DIETLA 99 APARTMENTS - IDEAL LOCATION - in the heart of Krakow.
No, DIETLA 99 APARTMENTS - IDEAL LOCATION - in the heart of Krakow doesn't have a gym.