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Summary of reviews'Pokoje U Filipa' benefits immensely from its prime location in Krakow. Guests appreciate its close proximity to key transportation hubs such as the main train station, Krakow Glowny and the bustling Old Town, which makes accessing the Market Square, Cloth Hall and other notable city attractions a breeze. Despite its central positioning, the hotel maintains a peaceful atmosphere conducive to restful nights, which guests find ideal after a day of exploration. The nearby Krakowska Gallery shopping mall and accessible transportation options further enhance convenience for travelers.
The hotel's cleanliness is frequently praised with many guests acknowledging spotless rooms, tidy suites and clean white linens and towels. While there are sporadic remarks about areas needing more thorough cleaning—such as spider webs, mold in shower cabins and dust on ventilation grilles—overall, 'Pokoje U Filipa' provides a generally clean environment.
The breakfast offerings are well-regarded for their delicious and tasty selections, available at the courtyard restaurant and nearby cafes. Guests generally enjoy the breakfast buffets, though it is noted that breakfast is not always included in the room rate and must sometimes be purchased separately. The surrounding cafes also offer good, inexpensive food options with welcoming staff.
Guest appreciation extends to the helpful and friendly staff, who are frequently noted for their warmth and professionalism. The staff's ability to promptly address issues and their willingness to go the extra mile contribute significantly to a positive guest experience. Proficiency in English and efficient service further enhance the overall impression.
However, some areas require attention. Rooms are often described as small and sometimes lack windows, contributing to a claustrophobic feeling. Issues such as worn-out furniture, insufficient sound insulation, squeaky beds and inadequate heating detract from the comfort. Although clean, the rooms could benefit from renovations to address these concerns.
The free WiFi at 'Pokoje U Filipa' generally receives positive mentions for its reliability and fast connectivity, although there are occasional reports of connectivity issues that sometimes last for extended periods.
Beds at the hotel have drawn mixed reviews with many guests finding them uncomfortable and noisy. Frequent complaints about squeaky and creaky mattresses and bed frames, along with some issues of worn-out bedding, suggest a need for improvement in this area.
In summary, 'Pokoje U Filipa' stands out for its excellent location, general cleanliness, pleasant breakfast options and exceptional staff. Despite some recurring issues with room comfort and bed quality, the hotel remains a favorable choice for travellers seeking a convenient and welcoming stay in Krakow. Show more
Read review summaries for all categories
Small Bed & Breakfast
3-Star Bed & Breakfast
Room Types
Economy Single RoomThe single room features parquet floors, heating, as well as a private bathroom featuring a shower. The single room provides a private entrance, a tea and coffee maker, a wardrobe, a flat-screen TV, as well as city views. The unit offers 1 bed.
Economy Double RoomThe double room provides parquet floors, heating, as well as a private bathroom featuring a shower. The double room offers a private entrance, a tea and coffee maker, a wardrobe, a flat-screen TV, as well as city views. The unit offers 2 beds.
King RoomThe double room offers a private entrance, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.
Economy Triple RoomThe triple room offers heating, as well as a private bathroom boasting a shower. The triple room features a private entrance, a tea and coffee maker, a wardrobe, a flat-screen TV, as well as an inner courtyard view. The unit has 3 beds.
Guest Reviews
7.2
Good
Location
Nestled in a prime location, 'Pokoje U Filipa' boasts a remarkably convenient positioning in Krakow, making it the ideal choice for travelers. The hotel is situated a mere 5-minute walk from both the main train station, Krakow Glowny and the bustling Old Town, placing guests within easy reach of the city’s most cherished attractions, including the Market Square and Cloth Hall.
Visitors frequently highlight the hotel's unbeatable proximity to key transportation hubs, such as the railway and bus stations, which simplifies travel for those arriving by public transport. This accessibility extends to shopping options as well with the Krakowska Gallery shopping mall just a stone's throw away.
A stay here promises not just convenience but also a peaceful atmosphere, despite the central location. Guests appreciate the quiet surroundings, enabling restful nights after a day of exploration. The combination of strategic positioning and serene environment makes it a standout option for a comfortable stay.
Additionally, the service and cleanliness of the hotel receive positive mentions, contributing to a pleasant experience. The friendly staff are always on hand to assist, adding a welcoming touch to the overall stay.
In summary, 'Pokoje U Filipa' offers a perfect blend of location, comfort and convenience, making it a top choice for travelers looking to explore the heart of Krakow without compromising on tranquility.
Breakfast
Pokoje U Filipa offers a range of breakfast options in its courtyard restaurants and nearby cafes. Guests have praised the delicious and tasty offerings, noting the availability of good breakfast buffets. Some reviews highlight that breakfast is not always included in the room price but can be purchased separately, which adds convenience. While most guests found the breakfasts satisfying and well-prepared, there were a few mentions of limited variety and quality in some instances. The nearby dining options, which also serve lunch, were recommended for their good, inexpensive food and welcoming staff. Overall, Pokoje U Filipa provides pleasant and convenient breakfast choices for its guests.
Rooms
Pokoje U Filipa offers a variety of rooms that generally emphasize cleanliness and practicality. Guests frequently describe the rooms as clean, equipped with essentials like white bedding, towels, kettles and even hairdryers. Many rooms are praised for being warm and cozy with some having temperature regulators to adjust the warmth to one's liking.
The hotel's location is appreciated for its proximity to major attractions like the Market Square and the historic center, making it convenient for explorers. The courtyard provides a cozy spot for morning coffee, adding to the overall charm of the place.
Despite these positive points, reviews also highlight several areas needing improvement. Some rooms are small and can feel cramped, especially for two people. The lack of windows in some spaces contributes to a claustrophobic atmosphere. Moreover, several reviews point out issues such as worn-out furniture, dirty walls, spider webs on door frames, insufficient sound insulation and a need for renovation.
Noise from the corridor and squeaky beds can disturb a peaceful stay. Additionally, inadequate heating in some rooms and poor ventilation seem to be recurrent complaints, despite the provision of electric kettles and other amenities.
Overall, Pokoje U Filipa delivers a clean and budget-friendly accommodation with a strategic location, but it could greatly benefit from addressing its maintenance issues and enhancing room comfort.
Beds
Guest reviews of Pokoje U Filipa highlight a consistent issue with the beds with many noting that they are both uncomfortable and extremely noisy. The squeaking and creaking of the mattresses and bed frames are mentioned frequently with some guests noting that even slight movements cause loud noises. Despite this, a few reviews do mention that the beds were clean and comfortable, albeit still noisy.
Several reviews indicate that the beds are outdated with some guests comparing them to those from an old era and mentioning issues like springs poking through. The discomfort is exacerbated by mattresses that are either too hard or too soft and worn out bedding. The rooms themselves are described as possibly claustrophobic, adding to the overall discomfort associated with the sleeping arrangements.
In summary, while there are occasional mentions of clean and reasonably comfortable beds, the overriding sentiment is one of discomfort and disturbance due to the creaky and noisy nature of the bed frames and mattresses at Pokoje U Filipa.
Cleanliness
Guest reviews of Pokoje U Filipa frequently highlight the hotel's cleanliness. Many guests note that the rooms and bathrooms are clean and well-maintained. There is consistent praise for clean white bed linens and fresh towels, which are regularly provided. The accommodation is often described as spotless, tidy and having a pleasant atmosphere. A significant number of reviewers mention that their rooms were very clean upon arrival with clean floors, suites and facilities noted.
Despite the overwhelmingly positive feedback on cleanliness, some guests pointed out areas for improvement. Issues such as spider webs near the ceiling, mold in the shower cabins and dust on the ventilation grilles were mentioned. Some guests also noted dirty windows and table tops and hair on bathroom floors. Additionally, a few reviews indicated that certain rooms might need renovation due to worn-out elements like walls and shower cabins and there were occasional reports of plumbing and ventilation smells.
Overall, while Pokoje U Filipa largely succeeds in providing a clean and pleasant environment for its guests, there are sporadic remarks about areas that could benefit from more thorough cleaning and maintenance.
Staff
Nestled conveniently for travelers, 'Pokoje U Filipa' has garnered praise predominantly for its remarkable staff. Guests often highlight the warmth, friendliness and helpfulness of the team, which seem to be a defining feature of the establishment. The reception staff, in particular, stands out with their courteous and professional attitude, providing a seamless check-in and check-out process and showing commendable proficiency in English. Any issues raised are promptly addressed and resolved, reflecting their attentive and responsive nature.
Visitors frequently appreciate the willingness of staff to go the extra mile, from assisting with heavy luggage to offering early check-in options and maintaining a 24-hour service. The overall service approach is efficient yet warm, ensuring guests feel welcomed and well taken care of. Despite a few inconsistencies, the majority of experiences described point to a dedicated, polite and friendly team committed to enhancing the guest stay. Whether it’s a quick overnight stop or a longer visit, the attentive and engaging staff at 'Pokoje U Filipa' contributes significantly to a pleasant and comfortable stay.
Wi-Fi
Pokoje U Filipa offers free WiFi with generally excellent connectivity with many guests praising it as excellent or working perfectly. When functioning, the internet quality is appreciated and contributes positively to the stay. However, there have been instances where guests experienced issues with the WiFi, including periods where it wasn't working for a night or up to two days. Despite these occasional problems, the hotel staff proactively provided alternatives when issues arose. Overall, while there are a few concerns, the WiFi service at Pokoje U Filipa is typically reliable and well-received by most guests.
No, Pokoje U Filipa doesn't have any pool.
No, a spa isn't available at Pokoje U Filipa.
No, Pokoje U Filipa doesn't allow dogs.
No, parking facilities aren't available at Pokoje U Filipa.