Ceylonz KLCC by Gsuites
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Summary of reviewsCeylonz KLCC by Gsuites is highly recommended for its prime location in the heart of Kuala Lumpur. It offers easy access to major landmarks like the Petronas Towers and KL Tower, as well as vibrant areas like Bukit Bintang and Chinatown. The central positioning allows guests to explore nearby night markets, cafes and shopping malls with convenience, supported by easy access to public transport options. The area combines city buzz and tranquility, making it a perfect blend for both exploration and relaxation.
The hotel’s facilities, such as the stunning rooftop infinity pool and well-equipped gym, receive positive feedback. The infinity pool, in particular, is lauded for its breathtaking views over the city’s skyline, providing guests with a luxurious and picturesque escape. The gym, located on the 37th or 38th floor, also boasts panoramic views and modern equipment, which enhances the fitness experience.
Guests appreciate the rooms for their spaciousness, modern decor and impressive city views. The rooms come equipped with essential amenities, making them suitable for longer stays. However, the hotel faces some criticism regarding inconsistent cleanliness and maintenance standards. Some guests have reported issues like sticky floors and occasional pests, paired with a lack of daily housekeeping.
The breakfast at Ceylonz KLCC by Gsuites is a mixed bag. While it has been described as tasty and satisfactory by some, many guests find the options limited, repetitive and not worth the cost. There's also some logistical issues concerning breakfast service.
The staff receives mixed reviews. While certain members, especially those in the restaurant and mentioned individuals like Ms. Joyce and Alpesh, are praised for their friendliness and helpfulness, others, particularly reception staff, have been described as unprofessional and unwelcoming.
Regarding free WiFi, reviews are also polarized. Many guests find the WiFi strong and reliable in select areas, notably in the rooms and the working space on level 36, which accommodates digital nomads well. However, some guests experience connectivity issues and weak signals in certain parts of the hotel.
The parking facilities, though clean and well-lit, offer only small spaces and are not free with a repetitive RM5 charge per entry, which many guests consider excessive.
Finally, the hotel's beds receive mixed feedback. While some guests find them comfortable, others report cleanliness issues and discomfort. The inconsistency in bed quality, along with reports of stained and unpleasant-smelling bedding, detracts from the overall experience.
In summary, Ceylonz KLCC by Gsuites excels in location, scenic views and certain amenities but faces areas for improvement in cleanliness, maintenance, breakfast variety, staff service and WiFi consistency.
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The hotel’s facilities, such as the stunning rooftop infinity pool and well-equipped gym, receive positive feedback. The infinity pool, in particular, is lauded for its breathtaking views over the city’s skyline, providing guests with a luxurious and picturesque escape. The gym, located on the 37th or 38th floor, also boasts panoramic views and modern equipment, which enhances the fitness experience.
Guests appreciate the rooms for their spaciousness, modern decor and impressive city views. The rooms come equipped with essential amenities, making them suitable for longer stays. However, the hotel faces some criticism regarding inconsistent cleanliness and maintenance standards. Some guests have reported issues like sticky floors and occasional pests, paired with a lack of daily housekeeping.
The breakfast at Ceylonz KLCC by Gsuites is a mixed bag. While it has been described as tasty and satisfactory by some, many guests find the options limited, repetitive and not worth the cost. There's also some logistical issues concerning breakfast service.
The staff receives mixed reviews. While certain members, especially those in the restaurant and mentioned individuals like Ms. Joyce and Alpesh, are praised for their friendliness and helpfulness, others, particularly reception staff, have been described as unprofessional and unwelcoming.
Regarding free WiFi, reviews are also polarized. Many guests find the WiFi strong and reliable in select areas, notably in the rooms and the working space on level 36, which accommodates digital nomads well. However, some guests experience connectivity issues and weak signals in certain parts of the hotel.
The parking facilities, though clean and well-lit, offer only small spaces and are not free with a repetitive RM5 charge per entry, which many guests consider excessive.
Finally, the hotel's beds receive mixed feedback. While some guests find them comfortable, others report cleanliness issues and discomfort. The inconsistency in bed quality, along with reports of stained and unpleasant-smelling bedding, detracts from the overall experience.
In summary, Ceylonz KLCC by Gsuites excels in location, scenic views and certain amenities but faces areas for improvement in cleanliness, maintenance, breakfast variety, staff service and WiFi consistency.
Aparthotel Taking Steps Towards Sustainability
Aparthotel with Swimming Pool
Outdoor Pool
Aparthotel with Free Wi-Fi
Aparthotel with Parking
Aparthotel with Gym
3-Star Aparthotel
Aparthotel with Outdoor Pool
Guest Reviews
'Ceylonz KLCC by Gsuites' boasts an enviable location in the heart of Kuala Lumpur, making it incredibly convenient for guests to explore the city's major attractions. The central positioning places visitors within walking distance of landmark sites such as the Petronas Towers, KL Tower, Bukit Bintang and Chinatown. The proximity to vibrant night markets, bustling cafes and shopping malls enhances the experience, catering to a range of interests.
The hotel is well-regarded for its superb views with many praising the exceptional scenery visible from both rooms and the stunning rooftop infinity pool. This combination of a central, yet peaceful locale offers a unique blend of city buzz and tranquility.
Guests appreciate the convenience of nearby public transport options and the ease of access to various dining and entertainment spots. The strategic placement away from heavy traffic areas also scores high for many, providing a smooth commute within the city.
In addition to the prime location, the facilities, such as the pool and gym, receive positive mentions, contributing to a comfortable and enjoyable stay. Overall, Ceylonz KLCC by Gsuites delivers a strategic, scenic and convenient base for exploring Kuala Lumpur.
Ceylonz KLCC by Gsuites offers a buffet-style breakfast that has received mixed reviews from its guests. Positively noted, the breakfast is described as good, tasty and satisfactory with fragrant tea often complimented. The structure of the breakfast area is also positively mentioned. However, several guests felt that the breakfast options are limited, repetitive and a bit basic with some even describing it as poor or catastrophic. The cost of breakfast has been a point of contention with some finding it a bit expensive for what is offered, especially since additional charges for items like juice apply. There were also logistical issues, such as breakfast not being ready by the prescribed hours and no provision for early morning take-away breakfasts or services for guests observing Ramadhan fasting. Overall, while there are positive aspects, there seems to be room for improvement in terms of variety, service and value for money.
Ceylonz KLCC by Gsuites offers a mixed experience for guests. The rooms are often praised for their spaciousness, modern decor and impressive city views, including iconic landmarks like KL Tower and Petronas Towers. Many guests found the rooms comfortable and well-equipped with essential amenities such as washing machines, dryers, full kitchens and modern furniture. The views from the rooms and the rooftop pool were notably impressive, adding to the overall appeal.
Cleanliness, however, appears inconsistent. While many guests reported clean and well-maintained rooms, others encountered issues such as sticky floors, lingering smells and even occasional unwelcome pests. The lack of daily housekeeping with room service offered only weekly, was a common point of dissatisfaction. This lack of frequent cleaning left some rooms less tidy over longer stays.
The thin walls in the rooms were another drawback with noise from adjacent rooms impacting the overall quietness and comfort. Additionally, there were several reports of maintenance issues like blocked drains, non-functional windows and faulty air conditioning.
Despite these drawbacks, guests appreciated the central location, comfortable bedding and overall modern setup of the rooms. The hotel seemed to cater well to guests looking for a longer stay with facilities that make it easy to feel at home, albeit with some room for improvement in cleanliness and maintenance.
At Ceylonz KLCC by Gsuites, opinions about the beds are mixed. Many guests found the beds to be comfortable and noted the presence of large, spacious and comfy beds in their rooms, complemented by all necessary amenities. Some appreciated the soft bedding and highlighted the comfort of the pillows as well. However, numerous reviews pointed out issues with bed cleanliness and comfort. Some beds were described as very hard or too soft and there were multiple mentions of bedsheets being old, stained or having an unpleasant smell. The bedding often appeared dirty with reports of hair and stains detracting from the overall experience. Additionally, the sofa bed received negative feedback for being uncomfortable and smelly. Although some guests found the beds clean and comfortable, the inconsistent bed quality and cleanliness were concerning for others.
Ceylonz KLCC by Gsuites is a mixed bag when it comes to cleanliness with feedback from guests painting a complex picture. On the positive side, many reviews mentioned that the rooms were clean, spacious and well-maintained. Words like "clean and modern room," "clean and smell nice," and "clean rooms" recurred frequently. Many guests appreciated the high standards of cleanliness in the common areas, noting the "super clean pool," and "clean towels and minibar."
Negative reviews, however, cannot be ignored. Some guests encountered significant issues with cleanliness, mentioning dirt under the bed, oily floors and smelly toilets. Several reviews pointed out specific problems like stained sheets, dirty linens, broken furniture and even the presence of ants and cockroaches in the rooms. There was also mention of cleaning services not being included in the cost with a surcharge for additional cleaning or towel changes.
In summary, Ceylonz KLCC by Gsuites offers a mixed experience in terms of cleanliness. While many guests found the accommodation clean and well-furnished, others faced issues with maintenance and housekeeping standards. If considering a stay, it might be wise to weigh these mixed reviews and set expectations accordingly.
The staff experience at Ceylonz KLCC by Gsuites receives mixed feedback from guests. On a positive note, many reviewers commend the friendliness and helpfulness of certain staff members, particularly mentioning the kind and accommodating nature of the restaurant staff and specific individuals like Ms. Joyce and Alpesh. The hotel’s housekeeping and general staff are often described as polite, patient and responsive, contributing to a welcoming atmosphere for some visitors. Guests note the pleasant demeanor of the Chinese men at the lobby and there are mentions of staff being communicative and quick to address requests and issues.
However, these positive impressions are contrasted by numerous accounts of unprofessional and unfriendly behavior, particularly at the reception. Many guests report that reception staff were neither welcoming nor efficient with some even describing them as rude and dismissive. There have been instances where staff were described as unhelpful, unresponsive and exhibiting a lack of customer care. This inconsistency in service quality extends to management and security with several guests expressing dissatisfaction with their perceived indifference and slow responses to requests.
Overall, while there are standout staff members who enhance the experience with their friendly and helpful demeanor, the general inconsistency and occasional negative interactions with reception and other team members impact the overall guest satisfaction.
Ceylonz KLCC by Gsuites offers a mixed experience when it comes to WiFi connectivity. Guests have had varied experiences with many praising the WiFi for its strong and reliable connection, especially in the rooms and reception areas. The working space on level 36 is highlighted for having excellent Wi-Fi, making it a great spot for digital nomads and remote workers. Additionally, the WiFi allows easy streaming on the smart TVs, enabling access to platforms like YouTube and Netflix, which is a popular feature among visitors.
On the flip side, a number of guests encountered issues with WiFi connectivity, particularly noting weak and intermittent signals in some areas and occasional complete outages. Some reported difficulties in connecting altogether, which could be frustrating, especially for those who rely on a steady internet connection for work or keeping in touch with family. There were also mentions of the WiFi not being accessible at the pool area and the TV box not functioning due to slow internet speeds.
Overall, while the hotel provides free WiFi with good speed in some areas, there is room for improvement to ensure a more consistent and reliable experience throughout the property.
At Ceylonz KLCC by Gsuites, the gym has garnered considerable praise from its guests for both its facilities and its stunning location. The gym boasts an impressive vista, often mentioned as one of the highlights, due to its placement on the 38th floor (or 37th, as some note), offering a beautiful view over the city skyline. Many reviews highlight the gym's comprehensive equipment, describing it as well-equipped and modern with a good cardio zone. Guests often mention the cleanliness and spaciousness of the fitness area, adding to its appeal.
The gym is maintained to a high standard, contributing to a positive workout experience. Several reviews specifically call out the rooftop location, enhancing the ambiance with an amazing view, especially when paired with the infinity pool located nearby. Despite a few mentions of lacking certain pieces of equipment, the general consensus suggests that the gym provides a satisfactory and impressive fitness environment for its users.
Overall, the gym at Ceylonz KLCC by Gsuites stands out not only for its equipment and cleanliness but also for the serene and scenic views it offers, making workouts a delight for guests.
Ceylonz KLCC by Gsuites offers a rooftop infinity pool that consistently impresses guests with its stunning views of the Kuala Lumpur skyline, including iconic landmarks like the KL Tower and Petronas Towers. The beautifully maintained pool area, situated on the top floors, serves as an excellent spot for relaxation and taking in breathtaking city vistas, particularly at night.
The pool itself is described as large, clean and featuring fresh water, enhancing the overall swimming experience. The rooftop setting also includes amenities like bath towels, though some guests noted that these can sometimes be out of stock. The infinity edge design and the panoramic views make for an exceptional experience, often considered the main highlight of the hotel.
Despite the overwhelmingly positive feedback, there are a few caveats. While the pool is generally well-maintained and offers a fantastic atmosphere, it can become crowded, particularly during peak times, making it less ideal for those seeking a more tranquil experience. Some guests also mentioned that the pool deck area is somewhat cramped and not well-managed.
Additionally, access to the pool can be inconvenient due to the building’s elevator system, which restricts movement between floors based on room assignment. There were also occasional complaints about the pool being closed or having poor hygiene on certain days.
Overall, the rooftop infinity pool at Ceylonz KLCC by Gsuites is a major draw for visitors, offering an impressive combination of luxury, scenic beauty and modern amenities, but it is advisable to visit during less busy hours to fully enjoy its offerings.
Ceylonz KLCC by Gsuites provides parking facilities that elicit mixed feedback from guests. While many appreciate the availability and clean, well-lit slots, there are several challenges associated with using the parking area. The spaces are notably small, which makes it suitable for smaller cars but cumbersome for larger vehicles.
Accessing and navigating the parking lot can be confusing and it's located far from the main entrance. Guests often have difficulty finding available spaces due to congestion and limited slots. The decorum of parking guards has also been questioned by some.
Financially, parking is not free and incurs a charge of RM5 per entry, which many guests find unreasonable, particularly given the added inconvenience of having to pay each time they exit and re-enter. This repetitive charge adds up quickly and guests have voiced that the overall cost can feel excessive.
While some guests report that using a room key card for the parking system provides ease of access, many find the system inconvenient. There's a consensus that the parking experience needs improvement to better accommodate guests' needs.
Ceylonz KLCC by Gsuites offers an exceptional experience with its rooftop swimming pools, particularly the infinity pool situated on the 37th floor, which has garnered widespread accolades for its breathtaking views. This outdoor pool provides guests with a unique vantage point to take in the stunning sights of KLCC and the KL Tower. The rooftop feature serves as both a pool and an observation deck, offering a fantastic setting for relaxation. Many guests appreciated the cleanliness and modern design of the pool area, noting the amazing, unobstructed views that elevate the overall experience. The pool's accessibility until midnight is another highlight, allowing for late-night swims under the stars. Additionally, the presence of nearby restaurants enhances the convenience, making it a delightful spot to unwind. The rooftop also includes a barbecue area, adding to the venue's appeal. Despite occasional closures, the rooftop pool remains a standout feature of this property, praised for its impressive views and serene ambiance.
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Location
The hotel is well-regarded for its superb views with many praising the exceptional scenery visible from both rooms and the stunning rooftop infinity pool. This combination of a central, yet peaceful locale offers a unique blend of city buzz and tranquility.
Guests appreciate the convenience of nearby public transport options and the ease of access to various dining and entertainment spots. The strategic placement away from heavy traffic areas also scores high for many, providing a smooth commute within the city.
In addition to the prime location, the facilities, such as the pool and gym, receive positive mentions, contributing to a comfortable and enjoyable stay. Overall, Ceylonz KLCC by Gsuites delivers a strategic, scenic and convenient base for exploring Kuala Lumpur.
Breakfast
Rooms
Cleanliness, however, appears inconsistent. While many guests reported clean and well-maintained rooms, others encountered issues such as sticky floors, lingering smells and even occasional unwelcome pests. The lack of daily housekeeping with room service offered only weekly, was a common point of dissatisfaction. This lack of frequent cleaning left some rooms less tidy over longer stays.
The thin walls in the rooms were another drawback with noise from adjacent rooms impacting the overall quietness and comfort. Additionally, there were several reports of maintenance issues like blocked drains, non-functional windows and faulty air conditioning.
Despite these drawbacks, guests appreciated the central location, comfortable bedding and overall modern setup of the rooms. The hotel seemed to cater well to guests looking for a longer stay with facilities that make it easy to feel at home, albeit with some room for improvement in cleanliness and maintenance.
Beds
Cleanliness
Negative reviews, however, cannot be ignored. Some guests encountered significant issues with cleanliness, mentioning dirt under the bed, oily floors and smelly toilets. Several reviews pointed out specific problems like stained sheets, dirty linens, broken furniture and even the presence of ants and cockroaches in the rooms. There was also mention of cleaning services not being included in the cost with a surcharge for additional cleaning or towel changes.
In summary, Ceylonz KLCC by Gsuites offers a mixed experience in terms of cleanliness. While many guests found the accommodation clean and well-furnished, others faced issues with maintenance and housekeeping standards. If considering a stay, it might be wise to weigh these mixed reviews and set expectations accordingly.
Staff
However, these positive impressions are contrasted by numerous accounts of unprofessional and unfriendly behavior, particularly at the reception. Many guests report that reception staff were neither welcoming nor efficient with some even describing them as rude and dismissive. There have been instances where staff were described as unhelpful, unresponsive and exhibiting a lack of customer care. This inconsistency in service quality extends to management and security with several guests expressing dissatisfaction with their perceived indifference and slow responses to requests.
Overall, while there are standout staff members who enhance the experience with their friendly and helpful demeanor, the general inconsistency and occasional negative interactions with reception and other team members impact the overall guest satisfaction.
Wi-Fi
On the flip side, a number of guests encountered issues with WiFi connectivity, particularly noting weak and intermittent signals in some areas and occasional complete outages. Some reported difficulties in connecting altogether, which could be frustrating, especially for those who rely on a steady internet connection for work or keeping in touch with family. There were also mentions of the WiFi not being accessible at the pool area and the TV box not functioning due to slow internet speeds.
Overall, while the hotel provides free WiFi with good speed in some areas, there is room for improvement to ensure a more consistent and reliable experience throughout the property.
Gym
The gym is maintained to a high standard, contributing to a positive workout experience. Several reviews specifically call out the rooftop location, enhancing the ambiance with an amazing view, especially when paired with the infinity pool located nearby. Despite a few mentions of lacking certain pieces of equipment, the general consensus suggests that the gym provides a satisfactory and impressive fitness environment for its users.
Overall, the gym at Ceylonz KLCC by Gsuites stands out not only for its equipment and cleanliness but also for the serene and scenic views it offers, making workouts a delight for guests.
Pool
The pool itself is described as large, clean and featuring fresh water, enhancing the overall swimming experience. The rooftop setting also includes amenities like bath towels, though some guests noted that these can sometimes be out of stock. The infinity edge design and the panoramic views make for an exceptional experience, often considered the main highlight of the hotel.
Despite the overwhelmingly positive feedback, there are a few caveats. While the pool is generally well-maintained and offers a fantastic atmosphere, it can become crowded, particularly during peak times, making it less ideal for those seeking a more tranquil experience. Some guests also mentioned that the pool deck area is somewhat cramped and not well-managed.
Additionally, access to the pool can be inconvenient due to the building’s elevator system, which restricts movement between floors based on room assignment. There were also occasional complaints about the pool being closed or having poor hygiene on certain days.
Overall, the rooftop infinity pool at Ceylonz KLCC by Gsuites is a major draw for visitors, offering an impressive combination of luxury, scenic beauty and modern amenities, but it is advisable to visit during less busy hours to fully enjoy its offerings.
Parking
Accessing and navigating the parking lot can be confusing and it's located far from the main entrance. Guests often have difficulty finding available spaces due to congestion and limited slots. The decorum of parking guards has also been questioned by some.
Financially, parking is not free and incurs a charge of RM5 per entry, which many guests find unreasonable, particularly given the added inconvenience of having to pay each time they exit and re-enter. This repetitive charge adds up quickly and guests have voiced that the overall cost can feel excessive.
While some guests report that using a room key card for the parking system provides ease of access, many find the system inconvenient. There's a consensus that the parking experience needs improvement to better accommodate guests' needs.
Outdoor Pool
Yes, Ceylonz KLCC by Gsuites has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Ceylonz KLCC by Gsuites.
No, Ceylonz KLCC by Gsuites doesn't allow dogs.
Yes, parking facilities are available at Ceylonz KLCC by Gsuites.
Yes, Ceylonz KLCC by Gsuites has a gym.
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