Hotel Ambassador @ Bukit Bintang

Kuala Lumpur 3.14762000, 101.71130000 , 44 Jalan Sultan Ismail (Show on Map)
7.0
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Ambassador @ Bukit Bintang is renowned for its strategic location in the heart of Bukit Bintang, offering guests easy access to a myriad of dining, shopping, and entertainment options. Situated within walking distance to popular attractions and public transportation, the hotel's prime placement allows visitors to effortlessly explore the vibrant atmosphere of Kuala Lumpur. This advantageous location is consistently highlighted as a major benefit, making it an appealing choice for travelers who prioritize convenience.

The hotel offers practical, budget-friendly accommodations with compact rooms that are thoughtfully designed, catering particularly to families by providing a semblance of separate spaces for children. While some amenities may be lacking, such as room slippers and mini-fridges, the essential comforts are covered to ensure a satisfactory stay. Noise levels can be a concern due to minimal soundproofing, yet the overall room cleanliness is generally acceptable, despite some areas needing attention.

Staff at the Hotel Ambassador are frequently commended for their warm and accommodating nature, significantly enhancing the guest experience. Their helpfulness during check-in and check-out procedures is appreciated, facilitating a smooth process. Certain staff members, like Mr. Mohamed, stand out for their exceptional service, ensuring guests feel well cared for even during late hours. This friendliness and attentiveness contribute substantially to the hotel’s positive reviews.

While cleanliness reviews are mixed, with some guests noting areas such as bathrooms and floors require improvement, the staff's responsiveness in addressing issues and providing swift resolutions is a redeeming factor. Although cleanliness protocols could be enhanced for consistency, the overall service quality and strategic location of Hotel Ambassador @ Bukit Bintang make it a commendable choice for those visiting Kuala Lumpur.
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Categories
Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Small Hotel

Room Types
Superior Twin Room The twin room provides air conditioning, an electric kettle, as well as a private bathroom featuring a walk-in shower and a bidet. The unit offers 2 beds.

Standard Queen Room The double room features air conditioning, an electric kettle, as well as a private bathroom boasting a walk-in shower and a bidet. Rooms on the upper floors are reachable by lift. The unit has 1 bed.

Superior King Room The double room features air conditioning, an electric kettle, as well as a private bathroom boasting a walk-in shower and a bidet. Rooms on the upper floors are reachable by lift. The unit has 1 bed.

Deluxe Twin Room The twin room offers air conditioning, an electric kettle, as well as a private bathroom featuring a walk-in shower and a bidet. The unit offers 2 beds.

Deluxe Queen Room The double room provides air conditioning, an electric kettle, as well as a private bathroom featuring a walk-in shower and a bidet. Rooms on the upper floors are reachable by lift. The unit offers 1 bed.

Deluxe King Room The double room offers air conditioning, an electric kettle, as well as a private bathroom boasting a walk-in shower and a bidet. Rooms on the upper floors are reachable by lift. The unit has 1 bed.

Superior Family Room The family room features air conditioning, an electric kettle, as well as a private bathroom boasting a walk-in shower and a bidet. The unit has 2 beds.

Superior Single Room The single room provides air conditioning, an electric kettle, as well as a private bathroom featuring a walk-in shower and a bidet. The unit offers 1 bed.

Guest Reviews
7.0
Good
Location
Nestled in the heart of Bukit Bintang, Hotel Ambassador offers an exceptionally strategic and convenient location for guests. The vibrant surroundings provide easy access to a plethora of dining and shopping options, with popular attractions and essential amenities like malls, restaurants, and MRT stations all within walking distance. This central placement means guests have seamless access to Bukit Bintang's bustling atmosphere, making it an ideal base for exploring the area. The hotel's prime location is consistently highlighted as its standout feature, affording travelers the opportunity to comfortably navigate the local scene while enjoying the convenience of nearby facilities.

Rooms
Nestled in the lively district of Bukit Bintang, Hotel Ambassador offers rooms that are designed for practicality and value. Families might appreciate the unique layout of some rooms, with areas divided to provide the semblance of a separate space for children. While the room sizes are notably compact, they are well-suited for travelers seeking budget-friendly accommodations in the heart of Kuala Lumpur. The reasonable pricing reflects the overall service and space offered, making it an attractive option for those prioritizing location and cost over luxury.

Guests may find some amenities absent, like room slippers and a mini-fridge, but the essentials are adequately covered to ensure a comfortable stay. The hotel does not currently provide room service or safes, aligning with its minimalist approach. It’s worth noting that although some areas need maintenance attention, these concerns haven't overshadowed the accessibility and overall experience of guests staying in this hub of activity.

Despite challenges with noise levels due to the lack of soundproofing, the rooms maintain a fair standard of cleanliness, though improvements are desired. Hotel Ambassador efficiently accommodates travelers looking for a central base from which to explore the city's vibrant offerings.

Cleanliness
Hotel Ambassador @ Bukit Bintang receives mixed reviews concerning its cleanliness. On a positive note, guests frequently commend the staff for being really friendly and helpful, swiftly resolving issues like the lack of running water upon arrival. However, several areas require more attention when it comes to cleanliness. Common complaints include unclean bathrooms, dusty furniture, and filthy floors. Toilets and sinks have been mentioned as particularly problematic, with some guests noting significant dirt and residues. Additional feedback highlights issues such as a lack of cabinet space in the bathroom, an overpowering detergent scent on the blankets, and occasional oversight in changing bed sheets and towels, sometimes even receiving ones with holes. The establishment appears to offer attentive service but could benefit from improved cleanliness protocols to ensure a more consistent guest experience.

Staff
At Hotel Ambassador @ Bukit Bintang, the staff consistently receives high praise for their accommodating and friendly demeanor. Guests appreciate the helpfulness of the staff during both check-in and check-out, making the process smooth and efficient. The reception staff is often cited as particularly excellent, contributing to a positive first impression upon arrival. While some feedback suggests room for improvement in terms of reception interactions, there are standout employees like Mr. Mohamed who are noted for their genuine interest and engaging service. Overall, the team excels at offering assistance, even during late hours, ensuring guests feel well cared for throughout their stay. The prevalent friendliness and helpfulness of the staff become a key element of a positive guest experience at this centrally located hotel.


No, Hotel Ambassador @ Bukit Bintang doesn't have any pool.

No, a spa isn't available at Hotel Ambassador @ Bukit Bintang.

No, Hotel Ambassador @ Bukit Bintang doesn't allow dogs.

No, parking facilities aren't available at Hotel Ambassador @ Bukit Bintang.

No, Hotel Ambassador @ Bukit Bintang doesn't have a gym.

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