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Summary of reviewsHotel Westree KL Sentral is lauded primarily for its superb location, providing exceptional convenience for travelers in Kuala Lumpur. Situated adjacent to KL Sentral, the city's main transportation hub, guests benefit from straightforward access to an array of public transport options, enhancing connectivity to the airport and various metropolitan areas. Additionally, the hotel's close proximity to NU Sentral shopping mall and the culturally rich Little India offers diverse dining, shopping, and cultural experiences, all within a peaceful, quiet environment.
Accommodation at Hotel Westree KL Sentral is characterized by cleanliness, with rooms described as fresh, well-maintained, and offering essential amenities for a comfortable stay. Though compact, rooms are generally cozy and accommodate travelers sufficiently, catering well to short stays. Guests particularly value the comfortable bedding and effective air conditioning, alongside the option to enjoy views of the vibrant streets or nearby facilities.
The staff at Hotel Westree KL Sentral garner positive praise for their friendliness, politeness, and willingness to assist, though some isolated instances of slower service are noted. Still, the staff’s dedication to ensuring a pleasant stay is frequently acknowledged, enhancing the overall hospitality experience.
For business travelers, the hotel offers convenience and accessibility, with strong Wi-Fi connectivity being a significant advantage for conducting remote meetings and work. While some guests encounter intermittent signal issues, many find the internet speed satisfactory for their needs.
Families find great value in the hotel's family-friendly amenities and strategic location, allowing for easy exploration of Kuala Lumpur. The spacious family rooms offer ample comfort, and the nearby shopping mall provides both entertainment and convenience.
While there are occasional remarks regarding room layout and the condition of some amenities like mattresses and linens, the hotel's value proposition and strategic location make it a preferred accommodation choice. Overall, Hotel Westree KL Sentral is seen as an ideal budget-friendly option offering a harmonious blend of convenience, comfort, and quality service for travelers in Kuala Lumpur. Show more
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Categories
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
Cheap Hotel
Room Types
Superior Queen Room (no window)This larger room for 2 features air conditioning, ironing facilities and a TV. Bathroom are attached.
This room features an electric kettle with tea/coffee making facilities.
Premier Queen RoomThis larger room for 2 features air conditioning, ironing facilities and a TV. Bathroom are attached.
Deluxe Queen Room (no window)This comfortable room for 2 features air conditioning, ironing facilities and a TV. Bathroom are attached.
Superior Twin Room (no window)Suitable for 2 persons, this air-conditioned twin room comes with ironing facilities and a TV. It has an attached bathroom.
Family SuiteThis family room can accommodate up to 4 persons. This air-conditioned room comes with ironing facilities and a TV. It has an attached bathroom.
Triple RoomThis air-conditioned triple room comes with ironing facilities and a TV. It has an attached bathroom.
Deluxe Single Room (no window)This air-conditioned single room comes with ironing facilities and a TV. It has an attached bathroom.
Guest Reviews
7.2
Good
Location
Hotel Westree KL Sentral is highly praised for its exceptional location, making it an ideal choice for travelers seeking convenience in Kuala Lumpur. Located directly next to KL Sentral, the main transportation hub of the city, the hotel offers seamless access to various modes of public transport, including trains, buses, and the monorail. This prime position facilitates easy travel to the airport and other parts of the city, making it especially convenient for early morning departures or late-night arrivals.
Beyond transportation, the hotel's vicinity is rich with amenities. Guests appreciate its proximity to NU Sentral, a large shopping mall offering a wide array of dining and shopping options. Additionally, the hotel's location near Little India adds cultural diversity, with numerous Indian eateries and shops nearby. Despite the bustling surroundings, reviews suggest that the rooms are quiet, allowing guests to enjoy a peaceful stay. Overall, Hotel Westree KL Sentral offers a strategic and convenient base for exploring Kuala Lumpur with ease.
Rooms
Hotel Westree KL Sentral offers rooms that are generally clean and well-maintained, equipped with the essentials for a comfortable stay. Guests appreciate the cleanliness across the establishment, with many noting the rooms as fresh-looking and tidy despite their compact size. The rooms, although small, are considered cozy and sufficient for short stays, particularly for travelers who spend much of their day exploring the city. Several reviews highlight that the rooms are spacious enough for two people or even a small family, providing adequate facilities such as tea-making amenities and comfortable bedding. Some rooms offer views of the main road or NU Sentral, adding a pleasant urban touch to the atmosphere. The hotel is recognized for its strategic location near various sightseeing spots and numerous dining options, enhancing the overall convenience for guests. While there are mentions of room size being tight, especially in single rooms, and some amenities needing attention, the general sentiment leans towards satisfaction with the value provided for the price.
Beds
Hotel Westree KL Sentral offers a mix of experiences when it comes to its sleeping arrangements, with a predominant note of comfort being echoed throughout many guest reviews. Travelers frequently appreciated the comfort and softness of the beds, often remarking that they were very comfortable and conducive to a relaxing stay. The rooms, although small, were described as cozy, creating a pleasant atmosphere that can make guests feel at ease.
In terms of cleanliness, some guests found the bedsheets to be clean with no stains, maintaining a fresh and good smell throughout their stay. The positive aspects extend beyond just the beds, with guests noting that the air conditioning was effective and the rooms are strategically located to provide convenient access to nearby facilities and amenities, such as NU Sentral and a variety of restaurants.
However, there are contrasting opinions regarding the state of the mattresses and linens. Numerous guests expressed dissatisfaction over issues such as uneven mattresses, stained or old sheets, and occasionally hard pillows. These aspects highlight areas where the hotel can improve to enhance the overall quality of guest experiences. While some guests noted problems with cleanliness and the condition of the beds, others felt that improvements could enhance comfort even further.
Overall, it seems that guests who prioritize bed comfort found Hotel Westree KL Sentral to be a satisfying accommodation choice, particularly for those seeking convenience and proximity in bustling Kuala Lumpur.
Cleanliness
Hotel Westree KL Sentral receives mixed feedback on cleanliness from its guests, although many comments lean towards positive observations. Numerous reviews highlight the hotel's basic cleanliness, describing rooms as clean, neat, and tidy. The presence of friendly and accommodating staff is a plus, as they generally maintain the hotel's cleanliness to a satisfactory level. Guests appreciate the hotel's fresh paint, and also commend the room furnishings, finding the beds and bathrooms comfortable and the staff's service attentive.
However, some reviews mention areas requiring improvement. Issues such as dusty floors, stained linens, and occasional bad odors have been noted, suggesting that deeper cleaning might be beneficial in elevating the guest experience. Despite these occasional shortcomings, the overall ambiance of the hotel is described as comfortable, with a good location near KL Sentral, offering convenience for travelers. For those seeking a budget option, the hotel's overall cleanliness and proximity to local amenities might outweigh any minor cleanliness issues.
Staff
Hotel Westree KL Sentral is noted for its generally positive experiences with staff, who are frequently described as friendly, polite, and helpful. Guests have praised the team for their courteous and professional demeanor, highlighting their welcoming attitude and responsiveness. The reception staff, in particular, are often mentioned for their helpfulness and efficiency, ensuring a smooth check-in experience. The night receptionists also receive compliments for their friendliness and willingness to assist with issues such as swiftly resolving hot water problems.
However, there are occasional mentions of less favorable encounters, such as slow service during check-in and check-out or unhelpful interactions. Despite this, many guests find the staff willing to go the extra mile, accommodating early check-ins and assisting with luggage storage, contributing to a satisfactory hospitality experience. Overall, while there are areas for improvement—as with any hospitality establishment—the staff's warmth and willingness to help appear to be a bright spot for guests staying at Hotel Westree KL Sentral.
Wi-Fi
Hotel Westree KL Sentral presents a mixed experience when it comes to Wi-Fi connectivity, according to guest reviews. Many visitors praise the strength and speed of the Wi-Fi, noting that it was fast enough to handle Zoom meetings and worked well throughout their stay. A strong and stable signal is highlighted by several guests, making it conducive for business travelers and tourists alike who rely heavily on internet access. Additionally, the complimentary nature of the Wi-Fi adds value to the guest experience.
However, not all guests had a seamless experience. Some encountered issues of weak signals and intermittent connections, with reports of the internet occasionally disappearing and necessitating the switch to different routers. A few reviews noted that the connection was slow or unstable at times, which could pose a challenge for those needing reliable internet for work or streaming.
Overall, while there are occasional challenges with bandwidth and connectivity stability, the hotel offers a generally positive Wi-Fi experience that meets the needs of most guests. For those looking for a café with good internet access, Old Town White Coffee comes recommended.
Family
Hotel Westree KL Sentral offers a convenient location right opposite the train station, making it an ideal spot for families looking to explore Kuala Lumpur. Families have found the spacious family rooms to be comfortable and suitable for stays of several nights, providing enough space for kids to relax. The environment is family-friendly, with amenities such as a shower that even younger guests can use independently. Guests particularly appreciated the option of a family suite, although availability can vary. The hotel’s proximity to a large shopping mall is an added bonus, offering entertainment and shopping opportunities right at your doorstep. As a budget-friendly option, it caters well to families on short trips, providing a satisfactory base for further exploration of the city.
Business
Hotel Westree KL Sentral emerges as an ideal choice for business travelers seeking convenience and accessibility. Nestled near the bustling city center, it offers easy access to various dining options and transportation links, making it perfect for transit travelers or brief stays. The proximity to the central metro and train station facilitates swift commutes to the airport and ensures excellent connectivity with the subway network. Despite some challenges with room layout, the rooms are akin to those found in city business hotels, providing a decent size for individual travelers. The hotel staff are noted for their friendliness and helpfulness, ready to assist guests with services such as luggage storage and document printing. While the hotel's location can be somewhat tricky to find, its comprehensive transport connections and serviceable amenities underscore its value as a stopover point on a busy itinerary.
No, Hotel Westree KL Sentral doesn't have any pool.
No, a spa isn't available at Hotel Westree KL Sentral.
No, Hotel Westree KL Sentral doesn't allow dogs.
No, parking facilities aren't available at Hotel Westree KL Sentral.