MPalace Hotel KL

Kuala Lumpur 3.15326000, 101.69671600 , 97 Jalan Tuanku Abdul Rahman (Show on Map)
7.9
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsNestled in the vibrant heart of Kuala Lumpur, MPalace Hotel KL is celebrated for its prime location, offering easy access to the city’s cultural attractions and shopping destinations. The hotel's proximity to major landmarks like KLCC, Dataran Merdeka, and bustling areas such as Little India and Chinatown makes it an ideal base for travelers keen on exploring without their own transport. Guests enjoy the convenience of nearby LRT stations, making city navigation hassle-free, along with the variety of nearby dining options and shopping venues enhancing their overall experience.

The well-maintained rooms are another highlight, revered for their spaciousness and modernity, providing a comfortable and clean environment. Despite occasional minor noise issues and the presence of insects, the rooms largely deliver satisfaction with effective air conditioning and inviting atmospheres. Some limitations in room amenities, such as the absence of hairdryers, are noted, but the overall sentiment leans positively towards comfort and coziness.

Cleanliness stands out as a significant feature, with numerous guests praising the spotless and modern condition of the rooms and facilities. This cleanliness, combined with helpful room service, contributes significantly to a secure and restful stay. The friendly and accommodating staff further enhance the hotel experience. While there are some mixed reviews regarding interactions at the reception, the majority of guests express appreciation for the attentive and responsive service provided by the hotel team.

While breakfast at the hotel receives mixed reviews, with comments on its limited variety and inconsistent quality, the availability of nearby dining options allows guests to explore alternative choices for a more satisfying morning meal.

Guests frequently express delight with the comfortable beds, although there's room for improvement in pillow quality. Overall, MPalace Hotel KL offers a clean, comfortable, and conveniently located stay, making it a favored choice for travelers exploring Kuala Lumpur.
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Categories
Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Hotel with Free Wi-Fi

Business Hotel

Cheap Hotel

Accessible Hotel

Hotel with Gym

3-Star Hotel

Room Types
Superior Double – No Window Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. This double room is air-conditioned and has a flat-screen TV, a wardrobe, a safe deposit box and an electric kettle. The unit has 1 bed.

Superior Twin Offering free toiletries, this twin room includes a private bathroom with a walk-in shower, a bath and a bidet. The air-conditioned twin room offers a flat-screen TV, a wardrobe, a safe deposit box, an electric kettle as well as city views. The unit has 2 beds.

Family Triple (no window) Offering free toiletries, this triple room includes a private bathroom with a walk-in shower, a bath and a bidet. This triple room is air-conditioned and has a flat-screen TV, a wardrobe, a safe deposit box and an electric kettle. The unit has 2 beds.

Family Quad Providing free toiletries, this quadruple room includes a private bathroom with a walk-in shower, a bath and a bidet. The air-conditioned quadruple room provides a flat-screen TV, a wardrobe, a safe deposit box, an electric kettle as well as city views. The unit offers 2 beds.

Junior Suite The suite includes a private bathroom, well-fitted with a walk-in shower, a bath, a bidet, a hairdryer and slippers. The air-conditioned suite offers a flat-screen TV, a seating area, a wardrobe, a safe deposit box as well as city views. The unit has 1 bed.

Palace Suite The suite includes a private bathroom, well-fitted with a walk-in shower, a bath, a bidet, a hairdryer and slippers. The air-conditioned suite provides a flat-screen TV, a seating area, a wardrobe, a safe deposit box as well as city views. The unit offers 1 bed.

Deluxe Room The spacious double room provides air conditioning, a wardrobe, as well as a private bathroom featuring a walk-in shower and a bath. This double room features a safe deposit box, an electric kettle, a flat-screen TV and city views. The unit offers 1 bed.

Single Room The unit offers 1 bed.

Guest Reviews
7.9
Good
Location
Nestled in a prime spot in the bustling heart of Kuala Lumpur, MPalace Hotel KL boasts an enviable location for any traveler looking to immerse themselves in the city’s vibrant culture and shopping scene. The hotel is strategically positioned near SOGO Shopping Mall and Jalan TAR, making it a top choice for shopping enthusiasts and those eager to explore local markets. Guests praise its proximity to major landmarks such as KLCC and Dataran Merdeka, as well as the bustling areas of Little India and Chinatown, providing easy access to a rich tapestry of cultural experiences.

The surrounding area offers not only a plethora of shopping opportunities but also convenient access to a variety of dining options, with a good array of eateries and food stalls within walking distance. Additionally, the hotel's location near multiple LRT stations, including Masjid Jamek, ensures that guests can navigate the city with ease, reaching popular tourist destinations without hassle.

The hotel is described as safe and convenient, providing a comfortable stay with clean and cozy rooms. Guests find the staff to be friendly and helpful, enhancing the overall experience. MPalace Hotel KL serves as an ideal base for travelers who wish to explore Kuala Lumpur without their own transport, offering a perfect blend of accessibility and comfort for those keen on diving into the city's lively offerings.

Breakfast
Travelers to MPalace Hotel KL can anticipate a breakfast experience that, while convenient, often falls short of expectations. For those seeking an inclusive breakfast deal, it's noteworthy that some bookings do not initially feature breakfast in the price, requiring an additional payment. The hotel offers a buffet-style breakfast for RM15, but patrons have noted its limited variety and simplicity. Some guests expressed dissatisfaction, pointing out issues such as a shortage of replenished dishes later in the morning and a lack of Western-style options. While scrambled eggs and fruit are some staples in the morning offerings, the quality can be inconsistent with some reports of unseasoned eggs and undrinkable juice. Despite these shortcomings, some visitors acknowledged the availability of hot meal options that were deemed adequate. Those considering breakfast at MPalace Hotel KL should weigh these factors, perhaps opting to explore nearby restaurants for a more robust morning meal experience.

Rooms
MPalace Hotel KL offers guests a highly satisfying stay with its well-maintained and comfortable rooms. Many guests appreciate the spaciousness of the rooms, making them an ideal choice for families. The rooms are consistently highlighted for their cleanliness and modern appearance, with numerous reviews noting their new condition and inviting atmosphere. Guests also find the air conditioning to be effectively cooling, adding to the overall comfort of their stay.

A notable number of reviews mention that the hotel’s location is convenient, providing easy access to nearby attractions and public transport. Despite some minor issues with noise in a few rooms and the infrequent presence of pesky insects, the overall impression of the rooms remains positive. The customer service, including friendly and helpful staff, enhances the guest experience further.

While there are some critiques regarding limited amenities, such as the absence of hairdryers, the overall sentiment leans toward satisfaction with the basic facilities provided in the rooms. These rooms are considered cozy and welcoming for various types of travelers, making MPalace Hotel KL a generally appealing choice for those visiting the area.

Beds
The beds at MPalace Hotel KL receive high praise for their comfort, frequently being described as comfortable and super comfy. Guests consistently emphasize the coziness of the beds, often noting how much they enjoyed a restful sleep. There are some mentions of the pillows not meeting the same high standards, with several guests suggesting an improvement in the number and quality of pillows provided. Despite this, the general sentiment remains positive, particularly regarding the overall comfort of the sleeping arrangements. Additionally, guests appreciate the clean and well-maintained rooms, enjoying the convenient location near KL Sentral.

Cleanliness
Located in a strategic area near MRT and LRT stations, MPalace Hotel KL is renowned for its cleanliness and helpful staff. Guests frequently commend the clean and modern rooms, highlighting the spotless bathrooms and well-maintained facilities. Many reviews note that the hotel’s cleanliness contributes to a comfortable and secure experience, underscoring the attentive room service on multiple occasions. The property, described as clean and tidy, offers spacious rooms that, despite some discomfort due to mattresses, are generally appreciated for their cleanliness. Travelers also enjoy the calming ambiance and find the proximity to key tourist sites and shopping areas advantageous. Overall, MPalace Hotel KL presents a clean, comfortable, and convenient stay for visitors exploring Kuala Lumpur.

Staff
Visitors to MPalace Hotel KL frequently commend the staff for their friendliness and warmth. Many guests highlight the accommodating and helpful nature of the team, noting a seamless check-in and check-out process. There are special mentions of the attentive and responsive service, particularly emphasizing the staff's willingness to assist with requests and ensure a comfortable stay. While some reviewers express appreciation for the polite approach and empathy shown by the staff—such as allowing early check-in for families with young children—there are mixed experiences noted in interactions at the reception, with some guests perceiving certain staff as unfriendly or less helpful. Nonetheless, many guests appreciate the strategic location of the hotel, coupled with attentive assistance from both reception and concierge staff, who are often described as welcoming and enthusiastic. Housekeeping is frequently praised for its friendliness, contributing to the overall positive atmosphere encountered by several visitors. Despite occasional criticisms concerning communication and behavior from some staff members, the general narrative from reviews underscores a pleasant level of service delivered by a team that is often characterized as friendly and eager to ensure guests' satisfaction.


No, MPalace Hotel KL doesn't have any pool.

No, a spa isn't available at MPalace Hotel KL.

No, MPalace Hotel KL doesn't allow dogs.

No, parking facilities aren't available at MPalace Hotel KL.

Yes, MPalace Hotel KL has a gym.

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