NU Hotel @ KL Sentral
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Summary of reviewsNU Hotel @ KL Sentral enjoys a prime location beside KL Sentral, Kuala Lumpur's main transportation hub, making it a top pick for travelers due to its convenience for accessing various public transport options and the nearby airport. This favorable positioning is complemented by its proximity to NU Sentral shopping mall and a variety of eateries, enriching the overall guest experience with numerous dining and shopping opportunities.
Guests frequently commend the hotel's cleanliness, which, coupled with its affordability, makes it an attractive choice. The rooms, though varying in size, are generally seen as clean, tidy and functionally adequate. Family and triple rooms are noted for their spaciousness, whereas standard and single rooms are often described as quite small. Despite some criticism about limited views and occasional maintenance issues, the modern decor and basic comfort amenities are positively received.
The hotel staff stands out for their friendliness and helpfulness, significantly contributing to a warm and welcoming atmosphere. Efficient check-in processes and courteous service are commonly highlighted with specific staff members receiving praise for their exceptional assistance. Although certain staff's English proficiency and attentiveness could improve, the overall positive interactions greatly enhance guests' stay.
The free WiFi is another notable feature with many guests appreciating its strong and stable connection, suitable for both leisure and business purposes. Although some reported connectivity issues and cumbersome access processes, the general consensus is favorable.
For families, NU Hotel @ KL Sentral is appreciated for its spacious rooms and convenient location near local attractions. While child-specific activities are lacking, the comfort and cleanliness of the family accommodations make up for this shortfall. The hotel's effort in creating a hospitable environment, such as sending a cake for special occasions, is particularly appreciated.
Regarding the beds, most guests find them comfortable and conducive to a good night's sleep. While the cleanliness of the bedding has mixed reviews and the pillows often receive criticism for being too soft or low, the overall bed comfort is a strong positive aspect.
In conclusion, NU Hotel @ KL Sentral offers a strategic, clean and comfortable stay with helpful staff and good amenities. Despite areas needing improvement, such as room size variation and bedding details, its value for money and convenience make it a practical option for travelers, especially for short stays and family visits.
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Guests frequently commend the hotel's cleanliness, which, coupled with its affordability, makes it an attractive choice. The rooms, though varying in size, are generally seen as clean, tidy and functionally adequate. Family and triple rooms are noted for their spaciousness, whereas standard and single rooms are often described as quite small. Despite some criticism about limited views and occasional maintenance issues, the modern decor and basic comfort amenities are positively received.
The hotel staff stands out for their friendliness and helpfulness, significantly contributing to a warm and welcoming atmosphere. Efficient check-in processes and courteous service are commonly highlighted with specific staff members receiving praise for their exceptional assistance. Although certain staff's English proficiency and attentiveness could improve, the overall positive interactions greatly enhance guests' stay.
The free WiFi is another notable feature with many guests appreciating its strong and stable connection, suitable for both leisure and business purposes. Although some reported connectivity issues and cumbersome access processes, the general consensus is favorable.
For families, NU Hotel @ KL Sentral is appreciated for its spacious rooms and convenient location near local attractions. While child-specific activities are lacking, the comfort and cleanliness of the family accommodations make up for this shortfall. The hotel's effort in creating a hospitable environment, such as sending a cake for special occasions, is particularly appreciated.
Regarding the beds, most guests find them comfortable and conducive to a good night's sleep. While the cleanliness of the bedding has mixed reviews and the pillows often receive criticism for being too soft or low, the overall bed comfort is a strong positive aspect.
In conclusion, NU Hotel @ KL Sentral offers a strategic, clean and comfortable stay with helpful staff and good amenities. Despite areas needing improvement, such as room size variation and bedding details, its value for money and convenience make it a practical option for travelers, especially for short stays and family visits.
Family Friendly Hotel
Hotel with Free Wi-Fi
Cheap Hotel
Guest Reviews
NU Hotel @ KL Sentral boasts an exceptionally convenient and strategic location, making it a top choice for travelers in Kuala Lumpur. The hotel is situated right beside KL Sentral, the main transportation hub of the city, enabling easy access to various forms of public transport including the monorail, LRT, MRT and the KLIA Ekspres to the airport. This proximity to the central station means guests can effortlessly explore Kuala Lumpur and beyond.
The hotel’s location next to NU Sentral, a large shopping mall, provides ample dining, shopping and currency exchange options, contributing to the overall convenience for guests. Numerous eateries, including popular local spots and mamak restaurants, are within walking distance, enhancing the food experience for visitors.
Guests appreciate the quick and easy walking routes from the hotel to KL Sentral, often mentioning the short two to five minutes it takes to reach the station. This straightforward access makes it ideal for those catching early flights or needing quick transport links.
The locality of the hotel in Brickfields, also known as Little India, offers a cultural vibrancy and access to various shops and services. Whether for a quick transit stay or a longer visit to explore Kuala Lumpur, NU Hotel @ KL Sentral provides an excellent base with its unmatched location, ensuring a seamless blend of comfort and connectivity.
The rooms at NU Hotel @ KL Sentral have received a mixed but largely positive response from guests. Cleanliness stands out as a notable strength with many reviews highlighting that rooms are very clean, tidy and well-maintained. Guests frequently mentioned that the rooms are both comfortable and functional, offering a good range of basic amenities despite some limitations.
Room size varies significantly across different types – while some rooms are described as spacious, particularly the family and triple rooms, many guests pointed out that standard and single rooms can be quite small. A number of reviewers noted the lack of windows or views in some rooms, which contributed to a sense of limited space and ventilation issues.
Modern decor and simplicity were appreciated, adding to the overall comfort and appeal. Basic facilities such as clean bedding, air conditioning and necessary toiletries were generally satisfactory, although there were occasional comments about outdated or insufficient furnishings, like the absence of a refrigerator or full-length mirror.
There were some complaints about maintenance issues, including malfunctioning air conditioning, broken shower heads and occasional unpleasant smells. However, these did not seem to overshadow the overall positive experiences most guests had regarding room cleanliness and comfort.
For travelers looking for affordable and clean accommodations with basic amenities at a strategic location near KL Sentral, NU Hotel seems to be a practical choice, particularly for short stays.
NU Hotel @ KL Sentral has garnered predominantly positive feedback regarding its beds, which guests frequently describe as comfortable and cozy. Many visitors have appreciated the comfort of the mattresses, often referring to the beds as very comfy or super comfortable, ensuring a restful sleep. Cleanliness of the bedding receives mixed reviews; several guests found the bed linen and sheets to be fresh and pleasant, while others noted issues with stains, dirt marks and even occasional bed bugs which necessitated room changes.
Pillows, however, seem to be a common point of contention. Many reviews highlight that the pillows are too low, thin or soft and there were a few mentions of dirt marks and torn pillowcases. Despite some reports of outdated mattresses, guests generally found the beds to have good support.
In summary, the beds at NU Hotel @ KL Sentral are widely praised for their comfort, albeit with occasional cleanliness issues and a need for pillow improvements. This makes the hotel a promising choice for travelers looking for a good night's rest, yet attention to bedding details could enhance the overall experience.
NU Hotel @ KL Sentral draws praise for its excellent location and affordability, offering great value for money. Guests repeatedly highlight the cleanliness of the rooms, which are described as spotless, well-maintained and comfortable. Several reviewers appreciate the modern and simplistic decor of the hotel. The courteous and helpful staff contribute to a positive guest experience, ensuring a welcoming environment. Essential amenities like WiFi, a clean and spacious bathroom and sufficient toiletries are often mentioned positively.
However, feedback on cleanliness can sometimes be mixed with some guests encountering issues like stained linens, unclean air conditioner filters and occasional bad smells. Despite these occasional hiccups, the overall sentiment leans towards satisfaction with many guests noting daily room cleaning and a generally clean hotel environment.
Accessibility is another strong point with the hotel being close to public transportation and providing easy access to laundry services. While there are some noted areas for improvement, particularly in the thoroughness of room cleaning and staff vigilance, NU Hotel @ KL Sentral generally manages to deliver a clean, comfortable and value-packed stay perfect for travelers on a budget.
The staff at NU Hotel @ KL Sentral consistently receive positive feedback for their friendliness and helpfulness. Whether arriving late at night or needing assistance with room changes, guests often praise the courteous and attentive service of the reception and housekeeping teams. Notably, Mr. Nathan is frequently mentioned for his exceptional assistance.
Several reviews highlight the efficient and smooth check-in process, facilitated by capable front desk personnel. The consistent praise for the kind attitudes of the staff suggests a well-trained team focused on customer satisfaction. Guests particularly appreciate the sincere smiles and welcoming demeanor of the staff, which contribute to a positive stay experience.
However, a few reviews indicate that the staff's English proficiency can vary and there are occasional mentions of less attentive service, particularly in the restaurant. Additionally, there are mixed reviews about the hospitality and cooperativeness of certain front office staff, suggesting room for improvement in this area.
Overall, the hotel staff's friendliness and readiness to assist leave a lasting positive impression on guests, making their visit pleasant and memorable.
The WiFi experience at NU Hotel @ KL Sentral has varied among guests with many highlighting the strong and stable connection as a standout feature. Numerous reviews praised the good, strong and fast WiFi, noting its reliability and suitability for working, which is a crucial point for business travelers. Several guests appreciated the free high-speed WiFi and the good coverage throughout the hotel, contributing to a generally positive internet experience.
However, some guests encountered issues with connectivity. A number of reviews mentioned poor or unstable WiFi connections with occasional disconnections and intermittent performance. Some guests found the connection process to be cumbersome, requiring additional steps such as roaming and connecting to the internet first. Despite these drawbacks, others indicated that most of their stays were without specific WiFi complaints, showcasing a mixed but generally favorable perception of the hotel's internet services.
NU Hotel @ KL Sentral emerges as a family-friendly destination according to guests' reviews, particularly lauded for its spacious accommodations. Many families highlighted the ample size of the family rooms, making them comfortable for stays, even for larger groups. Reviews frequently mentioned the rooms being clean, cozy and equipped with necessary amenities such as a hair dryer.
The hotel is also noted for its proximity to local attractions, which is a significant plus for families looking to explore the area without much hassle. Guests appreciated thoughtful gestures from the hotel staff, such as sending a cake for special occasions, which speaks volumes about their hospitality.
However, it is important to mention that some guests pointed out there were no specific activities or offerings tailored exclusively for children. Despite this, the spaciousness and general comfort of the rooms seemed to offset this for many families. The environment was considered suitable for both short stays and transit. While there were a few minor inconveniences like no windows in some family rooms and slight noise disturbances, overall, NU Hotel @ KL Sentral remains a commendable option for family vacations.
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Location
The hotel’s location next to NU Sentral, a large shopping mall, provides ample dining, shopping and currency exchange options, contributing to the overall convenience for guests. Numerous eateries, including popular local spots and mamak restaurants, are within walking distance, enhancing the food experience for visitors.
Guests appreciate the quick and easy walking routes from the hotel to KL Sentral, often mentioning the short two to five minutes it takes to reach the station. This straightforward access makes it ideal for those catching early flights or needing quick transport links.
The locality of the hotel in Brickfields, also known as Little India, offers a cultural vibrancy and access to various shops and services. Whether for a quick transit stay or a longer visit to explore Kuala Lumpur, NU Hotel @ KL Sentral provides an excellent base with its unmatched location, ensuring a seamless blend of comfort and connectivity.
Rooms
Room size varies significantly across different types – while some rooms are described as spacious, particularly the family and triple rooms, many guests pointed out that standard and single rooms can be quite small. A number of reviewers noted the lack of windows or views in some rooms, which contributed to a sense of limited space and ventilation issues.
Modern decor and simplicity were appreciated, adding to the overall comfort and appeal. Basic facilities such as clean bedding, air conditioning and necessary toiletries were generally satisfactory, although there were occasional comments about outdated or insufficient furnishings, like the absence of a refrigerator or full-length mirror.
There were some complaints about maintenance issues, including malfunctioning air conditioning, broken shower heads and occasional unpleasant smells. However, these did not seem to overshadow the overall positive experiences most guests had regarding room cleanliness and comfort.
For travelers looking for affordable and clean accommodations with basic amenities at a strategic location near KL Sentral, NU Hotel seems to be a practical choice, particularly for short stays.
Beds
Pillows, however, seem to be a common point of contention. Many reviews highlight that the pillows are too low, thin or soft and there were a few mentions of dirt marks and torn pillowcases. Despite some reports of outdated mattresses, guests generally found the beds to have good support.
In summary, the beds at NU Hotel @ KL Sentral are widely praised for their comfort, albeit with occasional cleanliness issues and a need for pillow improvements. This makes the hotel a promising choice for travelers looking for a good night's rest, yet attention to bedding details could enhance the overall experience.
Cleanliness
However, feedback on cleanliness can sometimes be mixed with some guests encountering issues like stained linens, unclean air conditioner filters and occasional bad smells. Despite these occasional hiccups, the overall sentiment leans towards satisfaction with many guests noting daily room cleaning and a generally clean hotel environment.
Accessibility is another strong point with the hotel being close to public transportation and providing easy access to laundry services. While there are some noted areas for improvement, particularly in the thoroughness of room cleaning and staff vigilance, NU Hotel @ KL Sentral generally manages to deliver a clean, comfortable and value-packed stay perfect for travelers on a budget.
Staff
Several reviews highlight the efficient and smooth check-in process, facilitated by capable front desk personnel. The consistent praise for the kind attitudes of the staff suggests a well-trained team focused on customer satisfaction. Guests particularly appreciate the sincere smiles and welcoming demeanor of the staff, which contribute to a positive stay experience.
However, a few reviews indicate that the staff's English proficiency can vary and there are occasional mentions of less attentive service, particularly in the restaurant. Additionally, there are mixed reviews about the hospitality and cooperativeness of certain front office staff, suggesting room for improvement in this area.
Overall, the hotel staff's friendliness and readiness to assist leave a lasting positive impression on guests, making their visit pleasant and memorable.
Wi-Fi
However, some guests encountered issues with connectivity. A number of reviews mentioned poor or unstable WiFi connections with occasional disconnections and intermittent performance. Some guests found the connection process to be cumbersome, requiring additional steps such as roaming and connecting to the internet first. Despite these drawbacks, others indicated that most of their stays were without specific WiFi complaints, showcasing a mixed but generally favorable perception of the hotel's internet services.
Family
The hotel is also noted for its proximity to local attractions, which is a significant plus for families looking to explore the area without much hassle. Guests appreciated thoughtful gestures from the hotel staff, such as sending a cake for special occasions, which speaks volumes about their hospitality.
However, it is important to mention that some guests pointed out there were no specific activities or offerings tailored exclusively for children. Despite this, the spaciousness and general comfort of the rooms seemed to offset this for many families. The environment was considered suitable for both short stays and transit. While there were a few minor inconveniences like no windows in some family rooms and slight noise disturbances, overall, NU Hotel @ KL Sentral remains a commendable option for family vacations.
No, NU Hotel @ KL Sentral doesn't have any pool.
No, a spa isn't available at NU Hotel @ KL Sentral.
No, NU Hotel @ KL Sentral doesn't allow dogs.
No, parking facilities aren't available at NU Hotel @ KL Sentral.
No, NU Hotel @ KL Sentral doesn't have a gym.
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