Neu Suites Residence Kuala Lumpur, Roam

Kuala Lumpur 3.16285500, 101.73713600 , Jalan Nipah (Show on Map)


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Summary of reviewsNeu Suites Residence Kuala Lumpur, Roam, is an appealing choice for travelers seeking a comfortable and budget-friendly stay in the heart of Kuala Lumpur. Its central location offers easy access to major attractions, dining options, and public transport, while maintaining a tranquil atmosphere perfect for relaxation. Guests appreciate the strategic positioning, despite minor parking challenges.

The rooms, though compact, are well-designed with practical amenities like fully equipped kitchenettes and, in some units, washing machines, making them ideal for both short and extended stays. Cleanliness is a significant positive aspect, with guests frequently commending the well-maintained accommodations and common areas. Although there have been occasional mentions of maintenance issues such as noise and odors, as well as minor cleanliness lapses with linens, the overall state of hygiene and comfort earns positive feedback.

The hotel staff receive accolades for their friendly and helpful nature, particularly in resolving issues such as late check-ins and additional requests. Communication through platforms like WhatsApp enhances convenience, and several staff members, including Mr. Alif, are noted for their excellent service.

Facilities such as a rooftop pool, gym, and free Wi-Fi contribute positively to the guest experience, though some have encountered challenges with internet connectivity. The pool area, complete with a jacuzzi and impressive views, adds a relaxing element to the stay despite mixed feedback on maintenance.

Overall, Neu Suites Residence offers a practical and pleasant stay, with a focus on cleanliness, convenience, and affordability, making it a favored choice for visitors to Kuala Lumpur.
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Categories
Apartment with Swimming Pool

  Outdoor Pool  


Apartment with Parking

3-Star Apartment

Apartment with Outdoor Pool

Room Types
Junior Studio The studio provides air conditioning, a washing machine, as well as a private bathroom featuring a shower and a bidet. The studio offers a TV with streaming services, a wardrobe, tumble dryer and a tiled floor. The unit offers 1 bed.

Studio Suite with Kitchen Featuring free toiletries, this studio includes a private bathroom with a shower, a bidet and a hairdryer. Guests can make meals in the kitchen that features a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned studio features a flat-screen TV with streaming services, a dining area, a wardrobe, an electric kettle as well as city views. The unit has 1 bed.

Signature Two Bedrooms This apartment features 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. Guests can make meals in the kitchen that has a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned apartment features a flat-screen TV with streaming services, a seating area, a dining area, a wardrobe as well as city views. The unit has 3 beds.

Premium Two Bedrooms This suite comprises 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. Meals can be prepared in the kitchen, which comes with a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned suite provides a flat-screen TV with streaming services, a washing machine, a seating area, a dining area as well as city views. The unit offers 2 beds.

Three-Bedroom Suite This spacious suite comprises 1 living room, 3 separate bedrooms and 2 bathrooms with a shower and free toiletries. The fully equipped kitchen features a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned suite provides a flat-screen TV with streaming services, a washing machine, a seating area, a dining area as well as city views. The unit offers 4 beds.

Guest Reviews
Location
Nestled in the bustling heart of Kuala Lumpur, Neu Suites Residence offers guests a strategic and convenient location for exploring the city's vibrant center. It's an easy spot to find, with effortless access to major attractions and only a short drive from the iconic KLCC. The proximity to a metro station and key highways makes it a breeze to navigate the metropolis. Visitors appreciate the ease of finding diverse dining options and shopping, with restaurants, a 24-hour Indian eatery, and a grocery store right at their doorstep. Despite its central location, the hotel maintains a tranquil ambiance, ideal for unwinding after a busy day. Although a few guests have noted some parking challenges, the overall accessibility and proximity to Kuala Lumpur's attractions make this a favored location for many travelers. The combination of a quiet yet central setting, nearby public transport, and essential amenities caters well to those wanting a comfortable and practical base in Kuala Lumpur.

Rooms
Neu Suites Residence Kuala Lumpur offers a practical and convenient stay experience for guests exploring the vibrant city. The rooms, though compact in size, provide a comfortable and well-maintained environment, often impressing with their cleanliness and practical amenities. Many visitors appreciate the efficient use of space, which includes fully equipped kitchenettes, suitable for short or extended stays. The presence of washing machines in some units adds to the convenience factor, which is particularly beneficial for families or those on longer trips.

While some guests have highlighted the small room size, they find it a fair trade-off considering the affordable pricing. A majority find the rooms cozy and well-designed, offering a pleasant experience. The comfortable beds and thoughtful interior design contribute positively to the overall accommodation experience. Basic amenities like a microwave, iron, and even Netflix in certain rooms enhance the stay, underscoring the thoughtful provisions for guests.

Though critiques regarding noise, unpleasant odors, and occasional maintenance issues exist, the friendly service by staff and ease of checking in and out seem to compensate for these minor inconveniences. The building also features facilities such as a pool, although guests note the lack of signage for easy navigation.

In essence, Neu Suites Residence promises an accommodating stay set in a strategic location, making it an ideal choice for travelers seeking comfort and essential amenities without stretching their budget.

Beds
The beds at Neu Suites Residence Kuala Lumpur, Roam receive mixed feedback from guests. Positively highlighted are the comfort levels, with several reviewers describing the beds as very comfortable and noting the superb quality of the pillows. However, there are significant concerns regarding cleanliness, as guests reported issues with bed linens, noting yellowish or stained sheets and unaddressed cleanliness after room cleaning. Although guests praise the general comfort of the beds and pillows, improvements in the upkeep of beddings would enhance the overall guest experience.

Cleanliness
Nestled in Kuala Lumpur, the Neu Suites Residence Roam offers guests a blend of satisfaction and comfort, particularly when it comes to maintaining its spaces. Numerous reviews highlight the impeccable standards of cleanliness throughout various parts of the hotel. Visitors frequently praise the rooms for being clean and tidy, contributing to an overall sense of coziness and comfort that adds value to the stay. The common areas of the hotel are also well-maintained, ensuring a hygienic environment free from unpleasant odors. Guests commend the top-notch cleanliness of the facilities, including clean toilets and studios that come with everything necessary for a comfortable visit.

Additionally, the building features a gym and a decent working space, enhancing the overall experience. The staff receive positive feedback for their friendly demeanor and helpful services, creating a welcoming atmosphere. Many guests are so pleased with the cleanliness and amenities that they extend their stay.

While there are a few mentions of issues like bugs and staining on the linens, the general consensus leans heavily towards satisfaction with the cleanliness and value for money offered by the hotel. This makes Neu Suites Residence Roam a preferred choice for those seeking neat and cozy accommodations in the heart of Kuala Lumpur.

Staff
Neu Suites Residence Kuala Lumpur receives mixed feedback about its staff, but there are several consistent positives worth noting for travelers. The staff are often described as helpful and friendly, showing attentiveness in various situations. For those needing assistance with late check-ins or booking taxis, the staff are known to provide excellent support. Communication is made easy through platforms like WhatsApp, where hosts are super friendly and responsive to guests' needs, sometimes even offering complimentary upgrades. There's appreciation for the security personnel, who contribute significantly to the overall positive experience, particularly during check-in and check-out processes.

Although some reviews mention issues with response times and attitudes, these instances seem to be counterbalanced by individual staff members, like Mr. Alif, who are highlighted for their exceptional service and accommodating nature. Guests have noted improvements with newer staff members being particularly attentive.

Overall, while there are areas for improvement, the hospitality of certain staff members at Neu Suites Residence Kuala Lumpur stands out, making them an important asset to the guest experience.

Wi-Fi
The WiFi experience at Neu Suites Residence Kuala Lumpur presents a mixed bag for guests. On a positive note, some visitors enjoyed excellent and great Wi-Fi, enabling them to stream services like Netflix without a hitch. However, others faced challenges such as non-existent or unstable connections in their apartments. Some guests reported issues like malfunctioning Wi-Fi and incorrect or missing passwords. Additionally, concerns about both Wi-Fi and cellular signals forced some to seek connectivity in the lobby instead. Overall, while some guests have a seamless online experience, others encounter significant connectivity hurdles.

Pool
Neu Suites Residence Kuala Lumpur offers guests a range of appealing amenities, including a well-equipped gym and a swimming pool that has drawn favorable attention in reviews. The pool features an additional jacuzzi, adding an element of relaxation for visitors. Positioned on the rooftop, it provides an excellent view, enhancing the swimming experience with a stunning backdrop. Users have appreciated the convenience of free access to the pool, although this requires a prior consultation. The feedback on maintenance is mixed, with some guests expressing satisfaction while others noted areas needing improvement, such as water quality maintenance. Overall, the combination of the pool and gym facilities contributes positively to the guest experience at Neu Suites Residence.

Parking
Neu Suites Residence in Kuala Lumpur garners varied feedback regarding its parking facilities. On the positive side, guests appreciate the ample and spacious parking area, highlighting that parking as a visitor is free and easy, providing good value for money alongside the air-conditioned comfort of the residence. The availability of a fast lift enhances the overall convenience, even though some find the car parking a bit distant from the lift itself. While the venue boasts good facilities, some guests note challenges, such as the lack of dedicated parking for guests, requiring them to park as visitors, which can sometimes be fully occupied. Additionally, the absence of fixed parking spaces and issues like the main door being closed after midnight requiring exit through the parking area, add to the mixed experience. Overall, while parking at Neu Suites Residence is manageable with certain conveniences, guests might need to navigate a few logistical quirks.


Yes, Neu Suites Residence Kuala Lumpur, Roam has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Neu Suites Residence Kuala Lumpur, Roam.

No, Neu Suites Residence Kuala Lumpur, Roam doesn't allow dogs.

Yes, parking facilities are available at Neu Suites Residence Kuala Lumpur, Roam.

No, Neu Suites Residence Kuala Lumpur, Roam doesn't have a gym.

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