Kuala Lumpur3.14333800,
101.70837100,
Lot 4.01 & 4.02, 4th Floor, Menara Hai-o, Jalan Bukit Bintang(Show on Map)
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Summary of reviews'OA ThE FACTORY AT BUKIT BINTANG' offers a unique and highly-rated accommodation experience in the bustling heart of Kuala Lumpur, providing excellent value for money. Centrally located in Bukit Bintang, the hotel is a short walk from key attractions like Jalan Alor, the Petronas Towers and several major shopping malls. Its unusual setting within a fourth-floor parking garage adds a distinctive charm appreciated by many guests, despite minor navigation challenges.
The staff, particularly the owner Kevin, earn high praise for their exceptional hospitality. The team is known for being friendly, attentive and responsive, often going above and beyond to ensure guests feel at home. Kevin’s personal touch extends to the breakfast and dinner services, where he frequently cooks and organizes communal meals and festive parties, creating a warm, inviting atmosphere. The breakfast, often described as delicious and freshly prepared, significantly enhances the guest experience despite occasional slight delays in service.
Cleanliness is another standout feature at the hostel with guests frequently commending the immaculate condition of rooms, bathrooms and common areas. The diligent housekeeping staff ensures that every part of the facility is maintained to a high standard, contributing to a comfortable and hygienic stay. Rooms are noted for being spacious, well-maintained and equipped with amenities like air conditioning and USB chargers, though some guests mentioned a lack of windows and potential noise issues.
The beds are generally described as comfortable with individual privacy features such as bed curtains and bedside lamps. However, there are occasional mentions of sagging mattresses and overly soft pillows. The Wi-Fi service receives mixed but mostly positive feedback with many guests experiencing good connectivity suitable for casual browsing.
Despite the distinctive setting within a parking lot, which can sometimes feel dark and bring minor inconveniences, the hostel provides a secure and relatively tranquil environment, complete with free large lockers for storage. Overall, 'OA ThE FACTORY AT BUKIT BINTANG' stands out for its cleanliness, central location, exceptional staff and a charming blend of unique characteristics, making it a favored choice for travelers visiting Kuala Lumpur. Show more
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Dog Friendly Guest House
This guesthouse is listed among pet-friendly accommodations in Kuala Lumpur. It provides basic facilities for guests who wish to bring their pets.
Guest House Taking Steps Towards Sustainability
Guest House with Parking
Small Guest House
Room Types
Budget Twin RoomProviding free toiletries, this twin room includes a shared bathroom with a shower, a hairdryer and slippers. The well-equipped kitchen features a refrigerator, kitchenware, an oven and a microwave. The spacious air-conditioned twin room provides a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as city views.
Bed in 10-Bed Mixed Dormitory RoomOffering free toiletries, this dormitory room includes a shared bathroom with a shower, a hairdryer and slippers. In the well-fitted kitchen, guests will find a refrigerator, an oven, a microwave and a tea and coffee maker. This dormitory room is air-conditioned and features soundproof walls, a minibar as well as an outdoor dining area. The unit offers 13 beds.
Bed in 5-Bed Dormitory RoomThe spacious quadruple room provides air conditioning, soundproof walls, as well as a shared bathroom featuring a shower and a hairdryer. Meals can be prepared in the kitchen, which comes with a refrigerator, an oven and a microwave. Among the room amenities are a minibar, a tea and coffee maker, a seating area as well as an outdoor dining area and city views. The unit offers 1 bed.
Budget Triple RoomFeaturing free toiletries, this triple room includes a shared bathroom with a shower, a hairdryer and slippers. The well-equipped kitchen has a refrigerator, an oven and a microwave. The spacious triple room features air conditioning, soundproof walls, a minibar, a tea and coffee maker, as well as a flat-screen TV with streaming services. The unit has 3 beds.
Bed in 6-Bed Female Dormitory RoomThe dormitory room provides air conditioning, soundproof walls, as well as a shared bathroom featuring a shower and a hairdryer. Meals can be prepared in the kitchen, which comes with a refrigerator, an oven, a microwave and a tea and coffee maker. The dormitory room features a minibar, a dining area and an outdoor dining area. The unit offers 6 beds.
Budget Double or Twin RoomThe spacious twin/double room features air conditioning, soundproof walls, as well as a shared bathroom boasting a shower and a hairdryer. Meals can be prepared in the well-fitted kitchen, which features a refrigerator, an oven, a microwave and a tea and coffee maker. The twin/double room offers a minibar, a dining area and an outdoor dining area. The unit has 1 bed.
Bed in 10-Bed Mixed Dormitory RoomThe dormitory room features a minibar, a tea and coffee maker, as well as a shared bathroom boasting a shower and a hairdryer. Meals can be prepared in the well-fitted kitchen, which features a refrigerator, an oven and a microwave. The dormitory room has a dining area, an outdoor dining area and city views. The unit has 6 beds.
Bed in 10-Bed Mixed Dormitory Room
Guest Reviews
Location
The hotel 'OA ThE FACTORY AT BUKIT BINTANG' boasts a prime location in the heart of Kuala Lumpur, in the bustling Bukit Bintang area. Many guest reviews highlight its proximity to key attractions such as Jalan Alor, known for its food vendors and restaurants and the famous Petronas Towers which are just a short walk away. The hotel's setting is incredibly central with easy access to shopping malls like Pavilion, Lot 10 and Berjaya Times Square, as well as convenient transportation options including MRT, LRT and monorail stations nearby.
Guests appreciate the convenience of being close to local amenities including 7-11 stores, laundromats and a variety of dining options that range from local street food to more formal restaurants. Its unique location within a parking garage adds an unusual charm, contributing to its distinctive appeal.
The area is well-connected, making it an excellent base for exploring Kuala Lumpur's vibrant nightlife, bustling markets and main tourist spots. With comfortable, clean accommodations and a helpful staff, 'OA ThE FACTORY AT BUKIT BINTANG' offers excellent value for money for travelers looking to stay right in the center of the city's action.
Breakfast
Guests have a lot to say about the breakfast experience at OA ThE FACTORY AT BUKIT BINTANG. Mainly, reviewers highlight the delicious and freshly prepared meals, often cooked by the owner Kevin himself, who brings a personal touch to the morning routine. Many guests appreciated the generosity of free breakfasts provided almost every day with some mentioning being pleasantly surprised by the tastiness and the variety, which sometimes included local dishes like nasi goreng or more substantial meals rather than just toast and jam.
Despite breakfast not being included initially, numerous reviewers mentioned that the host and staff often went out of their way to cook and serve breakfast for free, showing notable kindness and hospitality. The communal aspect of sharing breakfast with other guests added a unique and inviting element to the stay, making the overall experience more memorable.
A few reviews did point out that breakfast service could be slow, starting only at 9:30 am and sometimes taking over an hour to be served. However, the positive interactions with the staff and the deliciousness of the meals generally outweighed the wait time.
Overall, the breakfast service stands out for its quality, flavor and the heartwarming effort by the hosts, which enhances the guests' stay significantly at OA ThE FACTORY AT BUKIT BINTANG.
Dinner
Dining at OA The Factory at Bukit Bintang has garnered considerable praise from its guests. The host, Kevin, is highlighted for his extraordinary hospitality, often preparing meals for guests and even orchestrating festive celebrations. His efforts are particularly appreciated during occasions like Christmas and New Year's Eve, where he organizes free dinners and delightful parties that create a warm, communal atmosphere. The meals, including breakfast, lunch and dinner, are noted for being good and inexpensive with dinner often included in the stay. Additionally, the hostel's location offers excellent dining options with nearby restaurants and shops, providing a diverse culinary experience for guests.
Rooms
The rooms at OA ThE FACTORY AT BUKIT BINTANG receive high marks for cleanliness and comfort. Guests commend the neat and clean environment with many describing the rooms as spacious and well-maintained. Comfortable beds, whether king-sized or double, are frequently mentioned and the quality of sleep is often praised.
Private rooms, in particular, are highlighted for their size and comfort with amenities such as air conditioning, USB chargers and plenty of storage space enhancing the stay. Daily cleaning services and sparkling clean bathrooms contribute to the overall positive experience.
However, there are a few downsides. Many rooms lack windows, making them dark, which some guests found less appealing. Noise can also be an issue with some rooms being close to common areas or the kitchen. Additionally, privacy is somewhat limited in the dormitories.
Overall, the rooms at this hostel offer good value for the price, boasting extreme cleanliness, comfortable beds and a range of amenities that make for a pleasant stay.
Beds
Nestled in the vibrant neighborhood of Bukit Bintang, OA The Factory presents a mixed experience when it comes to its sleeping arrangements. On a positive note, many guests found the beds comfortable and the mattresses particularly cozy, contributing to good sleep quality. Individual privacy is well-maintained with features like bed curtains and bedside lamps and the convenient double rooms offer ample space and the luxury of private curtains. For those who appreciate added amenities, multiple electrical outlets and USB chargers ensure that staying connected is hassle-free.
Despite the beds being singularly praised for comfort, some guests did note areas needing improvement. There were mentions of sagging mattresses and overly soft or worn-out pillows, which might detract from the restful experience for some. The compact nature of the beds, some arranged side by side or on the floor, garners mixed reactions with some appreciating their unique setup while others found the configuration less than ideal.
Overall, while the beds at OA The Factory at Bukit Bintang offer a largely comfortable sleeping experience, especially lauded for their cleanliness and supportive mattresses, some adjustments in pillow quality and mattress conditions could enhance guest satisfaction even further.
Cleanliness
The reviews for 'OA ThE FACTORY AT BUKIT BINTANG' highlight an impressive standard of cleanliness throughout the property, making it a key positive feature for visitors. Guests frequently commend the immaculate condition of the rooms, bathrooms and common areas with many remarking on the spotlessly clean facilities maintained by the diligent staff. The hostel boasts clean beds, fresh towels and well-maintained dormitories, ensuring a comfortable stay.
Several reviewers appreciated the daily and sometimes multiple cleanings performed by housekeeping, contributing to an overall super clean and hygienic environment. Specific mentions include the excellent upkeep of the showers and toilets, which are often described as cleaner than those in most other hostels. The hard work and dedication of the staff, particularly the cleaning teams, play a crucial role in maintaining the property’s high cleanliness standards.
However, a few guests noted occasional issues with the kitchen area and some bathrooms, pointing out less-than-ideal conditions such as messy, wet floors and in some instances, the presence of ants. Despite these minor concerns, the overwhelming majority of feedback paints a picture of a meticulously clean and tidy hostel, making it one of the cleanest accommodations experienced by many travelers. This unwavering commitment to cleanliness, combined with its central location and affordable pricing, positions the property as an attractive choice for visitors.
Staff
The staff at OA The Factory at Bukit Bintang have received overwhelmingly positive feedback from guests. Guest reviews frequently highlight the exceptional customer service provided by the friendly and welcoming staff. The owner, Kevin, is often praised for his kind and generous nature, always ensuring guests feel at home. Many guests have noted the attentive and responsive nature of the staff, who are quick to help and resolve any issues that arise. The cleaning staff's diligent maintenance of the rooms and facilities is also commended, contributing to a clean and pleasant environment.
In addition to routine hospitality, Kevin and his team go the extra mile by offering well-prepared breakfasts and organizing social events, such as Christmas parties, enhancing guests' overall experience. Despite a few comments about overly persuasive upgrade suggestions, the majority of feedback emphasizes the genuine care and dedication of the team. With staff who are consistently described as super polite, helpful and incredibly friendly, OA The Factory at Bukit Bintang stands out for its warm and welcoming atmosphere, making it a favored choice for many travelers.
Wi-Fi
At 'OA ThE FACTORY AT BUKIT BINTANG', the Wi-Fi experience appears to be mixed but leans towards the positive side. A significant number of guests have praised the hotel for its good, fast and at times, blazing fast internet connectivity. Phrases such as "Strong internet," "Good WiFi," and "The internet connection is excellent" suggest that many guests have had a satisfactory experience with the Wi-Fi service provided.
However, the feedback is not uniformly positive. Some guests have reported issues, indicating that the Wi-Fi can be unstable with signals fluctuating or even cutting out at times. Specific complaints include the Wi-Fi being weak depending on the room and it sometimes only working intermittently. There were also mentions of the Wi-Fi being particularly unreliable in the morning and suggestions that a SIM card might be necessary for consistent internet access.
Despite some inconsistencies, the generally positive comments about the Wi-Fi could suggest that the hotel is well-suited for casual browsing and lighter internet usage, while those needing a stable and robust connection might face occasional disruptions.
Parking
Situated in a multi-storey parking lot on the fourth floor, OA ThE FACTORY AT BUKIT BINTANG offers a unique, albeit unusual, accommodation experience. The hostel provides a distinctive atmosphere that some may find unconventional as it is set within a carpark structure. Despite the initial difficulty in locating the hostel due to a lack of clear signage, the parking space proves to be very useful and easily accessible from the hostel's building.
The dormitories and rooms are just off the fourth floor of the parking garage, providing a straightforward entry from the parking area. There is minimal car traffic within the parking space, which allows for a somewhat tranquil environment. However, the common areas being part of the parking lot can feel uncomfortable and not particularly inviting. The overall environment might seem dark and, at times, a bit noisy due to occasional car smoke.
Nevertheless, there are some positives. The view from the parking lot is deemed wonderful and the hostel's placement within the parking facility is described as being in good condition. Additionally, for those looking for secure storage, large free lockers are available.
Overall, the hostel's location within a parking lot creates a different backdrop that may appeal to adventurous travelers looking for something out of the ordinary. However, potential guests should be prepared for its unique setting and the challenges it might present in terms of finding the entrance and dealing with the parking lot ambiance.
No, OA ThE FACTORY AT BUKIT BINTANG doesn't have any pool.
No, a spa isn't available at OA ThE FACTORY AT BUKIT BINTANG.
Yes, OA ThE FACTORY AT BUKIT BINTANG welcomes dogs.
Yes, parking facilities are available at OA ThE FACTORY AT BUKIT BINTANG.
No, OA ThE FACTORY AT BUKIT BINTANG doesn't have a gym.