Prime Hotel at TRX Tower

Kuala Lumpur 3.14523000, 101.71522800 , 11, Jalan Barat, Pudu, 55100 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur 55100 (Show on Map)
7.3
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsPrime Hotel at TRX Tower is largely praised for its prime location, strategically situated near Bukit Bintang and within walking distance to popular shopping malls, cafes, and restaurants. Its proximity to major city attractions and a nearby MRT station makes it a convenient choice for travelers wishing to explore Kuala Lumpur's vibrant city life. Guests appreciate the hotel's value for both its location and price, as well as the friendly and service-oriented staff who provide a warm welcome and attentive assistance.

The hotel offers a compact yet comfortable room experience, ideal for short stays. Guests frequently commend the cleanliness of the rooms, with soft pillows and effective air conditioning contributing to a restful atmosphere. While some rooms lack windows affecting natural light, conveniences such as a kettle, ample power outlets, and room service upon request are noted advantages. Minor issues like small room size for larger luggage and bathroom quirks are mentioned, but the strategic location is often seen as a compensating factor.

Cleanliness receives mixed reviews; however, many guests highlight the hotel's overall neat and tidy environment, with some issues concerning linens and towels noted. Comfy beds and clean bedding contribute positively to the overall experience. The occasional maintenance issue, such as dismantled smoke detectors, is an area for improvement, yet the hospitality and service of the staff leave a lasting impression, enhancing guest satisfaction.

Prime Hotel at TRX Tower receives moderate praise, providing reliable accommodations that meet basic needs. It is recommended for those who prioritize proximity to city action and a budget-friendly stay. The strong points, including its central location and comfortable environment, make it a favorable option for travelers seeking affordability and practicality, despite occasional discrepancies in service and amenities.
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3-Star Hotel

Room Types
Deluxe Single Room Featuring free toiletries, this single room includes a private bathroom with a shower, a hairdryer and slippers. The single room features air conditioning, a tea and coffee maker, a wardrobe, as well as a flat-screen TV. The unit has 1 bed.

Deluxe Twin Room Providing free toiletries, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The twin room provides air conditioning, a tea and coffee maker, a wardrobe and a flat-screen TV. The unit offers 2 beds.

Deluxe Queen Room with Hassle Free Check-in / Free WiFi/ Free Refreshment Featuring free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The double room features air conditioning, a tea and coffee maker, a wardrobe, as well as a flat-screen TV. The unit has 1 bed.

Deluxe Triple Room Featuring free toiletries, this triple room includes a private bathroom with a shower, a hairdryer and slippers. This triple room is air-conditioned and has a flat-screen TV, a tea and coffee maker and a wardrobe. The unit has 2 beds.

Guest Reviews
7.3
Good
Location
Prime Hotel at TRX Tower is praised for its prime location, situated within walking distance to numerous shopping malls, cafes, and restaurants. The hotel is conveniently nestled near Bukit Bintang, making it central and easily accessible to the heart of the city. Guests find it a strategic point, with attractions and public facilities just a short stroll away. The proximity to Pavilion and other major stores offers a bustling shopping experience.

The hotel is ideally positioned for those wanting to explore the vibrant city life, with the Paragon a mere 3-5 minute walk away, and KLCC Park a 20-minute walk. Travelers can easily access the nearby MRT station, enhancing the convenience of city transportation.

The hotel not only benefits from an excellent location but is complemented by friendly staff, providing a warm welcome and attentive service.

Overall, Prime Hotel provides great value for both its location and price, making it a favorable choice for visitors who appreciate being in the heart of the action.

Rooms
Prime Hotel at TRX Tower offers a compact room experience, praised by guests for its suitability for short stays and its overall cleanliness. Travelers have found the rooms clean and comfortable, with soft pillows ensuring a restful night's sleep. Despite the small room size, which some guests find restrictive for large luggage, the hotel's strategic location stands out as a key advantage, providing easy access to shopping venues and local dining options, including the popular hawker stalls. The air conditioning impresses with its effectiveness and quiet operation, contributing to a comfortable environment.

Hotel staff consistently receive high marks for their friendliness and service orientation, further enhancing the guest experience. The hotel also offers room service upon request, allowing guests to manage their stay without interruptions. The compact bathroom facilities present the essentials, despite some practical quirks such as the shower wetting the entire bathroom area.

While some rooms lack windows, leading to varied experiences with natural light and airflow, positive aspects such as the availability of a kettle, clean bedding, and conveniences like power outlets are appreciated by guests. Overall, Prime Hotel at TRX Tower presents a good value proposition for travelers looking for a well-located, clean, and comfortable place to stay on a budget.

Beds
The beds at Prime Hotel at TRX Tower are generally praised for their comfort. Guests frequently highlight the softness of the pillows, contributing to a restful sleep experience. The beds themselves are described as good and clean, suggesting reliable upkeep and attention to guest comfort. However, there are occasional mentions of minor issues with bed linens, such as small holes or stains. Overall, the beds and pillows provide a comfortable and pleasant stay, complemented by the hotel's advantageous location and reasonable pricing.

Cleanliness
Prime Hotel at TRX Tower receives mixed reviews regarding its cleanliness, with many highlighting its strengths. The hotel often delights guests with its clean and comfortable environment. Visitors frequently describe the rooms as neat, tidy, and fragrant, with comfy bedding that enhances the overall comfort of their stay. Its well-located position adds to its appeal, making it a convenient choice for travelers.

However, some shortcomings are noted, chiefly concerning the state of linens and towels, which can occasionally feature stains. A notable concern for some guests is the presence of yellow spots on sheets and the occasional footprint, impacting the otherwise pleasant experience. The smoke detectors have been dismantled in certain rooms, leading to issues with smoke odors from adjacent rooms. Additionally, though the bathrooms are generally clean, their cramped layout leads to water splashes throughout the space when using the shower. While the hotel might fit those with modest expectations, addressing these areas would certainly enhance guest satisfaction.

Staff
Visitors to the Prime Hotel at TRX Tower often highlight the exceptional service provided by the hotel's staff. Guests repeatedly mention how friendly and welcoming the staff are, providing a warm greeting whenever someone enters the lobby. The front desk is noted for going the extra mile to assist travelers, ensuring that everyone's needs are met promptly and efficiently. Many reviews mention the helpful and accommodating nature of the personnel, often contributing to a feeling of being well-cared for during their stay. The staff's friendly demeanor enhances the overall experience, making guests feel genuinely welcomed. While there is a rare incident of a staff member entering a room without permission, the general consensus is that the team is dedicated and service-oriented, adding to the appeal of the hotel's great location and clean, comfortable environment.

3 Star
Prime Hotel at TRX Tower offers a mixed experience for its guests, reflected in a wide range of ratings. With the ratings skewing towards the middle, it seems that travelers can expect satisfactory service that occasionally delights. The standout positive reviews often mention the hotel's convenient location, which is likely a major draw for those visiting the buzzing heart of the city.

The facilities receive moderate praise, indicating they meet basic needs without exceeding expectations. Some guests highlighted aspects such as cleanliness and maintenance, which is a good starting point for those seeking reliable accommodations. On the service front, there's a notable divide; while some encounters were appreciated for their efficiency and friendliness, others suggest room for improvement.

Overall, Prime Hotel at TRX Tower can be a reasonable choice for travelers looking for affordability and practicality. The hotel is best suited to those who prioritize location and adequate facilities, and who don't mind occasional discrepancies in service. Guests looking for a reliably high-quality experience may want to consider their individual priorities before booking.


No, Prime Hotel at TRX Tower doesn't have any pool.

No, a spa isn't available at Prime Hotel at TRX Tower.

No, Prime Hotel at TRX Tower doesn't allow dogs.

No, parking facilities aren't available at Prime Hotel at TRX Tower.

No, Prime Hotel at TRX Tower doesn't have a gym.

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